What 822 owners told NHTSA about the 2019 Chevrolet Silverado Ld 1500

The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that the vehicle failed to start. The contact jumped the battery and was able to restart the vehicle. There were no warning lights illuminated. The contact stated that while reversing, the brake pedal was depressed but went all the way to the floorboard and hesitated to respond. The contact stated that the failure reoccurred three times. The contact stated that the third time the failure occurred, he jumpstarted the vehicle, and the vehicle restarted; however, the engine seized. The contact stated that the trailer brake warning light and several unknown warning lights illuminated. The contact turned off the vehicle and restarted the vehicle and was able to drive the vehicle at slow speeds. The contact charged the battery overnight and was able to start and drive the vehicle the next day. The contact also stated that the Parking brake was electronic and made it impossible to stop the vehicle in the event the battery failed. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 35,800.

NHTSA ODI 11451549

THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE REAR TIRES AND BRAKES SEIZED WITH A MESSAGE NOT TO EXCEEDED 60 MPH WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT SHIFTED THE VEHICLE INTO NEUTRAL AND BACK INTO DRIVE MULTIPLE TIMES FOR THE VEHICLE TO RESUME NORMAL OPERATION. THE VEHICLE WAS Chevrolet Buick GMC of Puyallup 800 RIVER RD PUYALLUP WA 98371-4149 US TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE RECURRED INTERMITTENTLY. WHILE CONDUCTING A VIN SEARCH, THE CONTACT BECAME AWARE OF NHTSA CAMPAIGN NUMBER: 19V889000 (SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL) HOWEVER, THE VIN [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ODI 11443622

Event in Order: -AutoStart, failure -Started with key -“Action Required” - “Steering Assist Is Reduced, Drive with Care” -“Service” - “Trailer Brake System” -“dash panel information” not available – Fuel Economy and oil life -“Traction Control light on” -Put truck in reverse, gear not engaged, no response -Put truck in drive, worked, but steering very difficult and made vehicle not safe to drive and/or operate. This has happened to me once before but not to this extent, last was when I was driving and thankfully I was able to pull over and turn the vehicle off. It would not start after repeated attempts but finally started after and functioned normally. These events had not check engine lights and when serviced, the mechanics said they didn’t see anything when scanned. OnStar diagnostics had no report when I had it active. I bought this truck less than 18,000 miles ago. Initially bought at 17,181 miles on Feb 22, 2021 and is now at 34,675 miles as of Oct 29, 2021. This is a safety concern as the steering fail can potentially lead to an accident if the truck can’t be controlled. Traction control failure can lead to the vehicle becoming stalled in a dangerous situation. Brake systems can lead to unwanted breaking and/or being unable to break. This truck is a danger to operate. I do have video but, upload does not support MP4 format.

NHTSA ODI 11438650

Service Trailer Brake System - warning code is displayed every time the vehicle is started and must be dismissed. This does not allow for safe towing and braking. Social media has displayed numerous other Chevy Trucks with this problem and have stated "cheap wire harness." This needs to be replaced by the manufacture for using cheap materials.

NHTSA ODI 11438340

ABS Brake Assist Module failed. Warning lights and indicators alerted the problem and the vehicle lost power assist braking. I was able to drive the vehicle to the local dealership as the warning message on the dash indicated the vehicle could not exceed 40 MPH with manual braking. Service tech diagnosed the module had failed, stated they are beginning to see this issue in more and more 2019 vehicles.

NHTSA ODI 11438086

We bought the truck on 09-30-2021 with 24992 miles on it , brakes are all 4 horrible, no pads left and all 4 rotors are shot . This is a problem with this truck from the reports of this vehicle having premature brake wear from the Customer Satisfaction Program . It is sitting at the repair shop as we speak with almost $1000 in brake repair that needs to be done . This is very unsafe . Please let me know what I need to do to be reimbursed . There has been prior recalls on this truck also for brakes

NHTSA ODI 11437692

On September 11 at approx. 1630 hrs. my wife and I were going out for dinner. I stopped at a stop light on a hill. Transmission in Drive, foot on the brake. Our truck suddenly started rolling backward. I looked at the dash, no warning lights, gauges still working, transmission in drive, I stood on the brake pedal, no effect, I put the transmission in park, no effect, I engaged the parking brake, no effect other than the parking brake warning light came on. We had rolled back approximately 50 feet. I looked in my rearview mirror and observed a car approaching. Luckily he/she saw my problem and stopped. Things suddenly started coming back to life and came to a gentle stop. When I looked in my mirror I was so close to the car behind me all I could see was his windshield, no hood. I moved the transmission from park to drive and we continued on. I have contacted the dealer and they are attempting to determine what happened. However, I am afraid this will happen to someone else who may not be as lucky as I was or that it may happen to me again. I pull a 5th wheel trailer with this truck.

NHTSA ODI 11432728

Started to drive my truck this morning and it was driving very rough. Dashboard warning lights came on; SERVICE PARKING BRAKE, SERVICE ESC, CHECK ENGINE LIGHT, STABILITY CONTROL LIGHT, PARKING BRAKE ON INDICATOR. None of this was happening yesterday. It just happened this morning. This truck only has 7,100 miles on it.

NHTSA ODI 11431778

The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that the first day she drove the vehicle after it was delivered to her from Hawaii, the brake pedal was depressed and made abnormal ticking sounds. There were no warning lights illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact stated that the failure recurred and the message "Check the Brake Pad" appeared on the instrument panel. The contact received notification of NHTSA Campaign Number: 19V814000 (Seat Belts), 19V888000 (Electrical System), 20V792000 (Seat Belts) and 19V889000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control) however, there were no dealers in American Samoa to perform the recall repairs. The dealer in Hawaii was made aware of the failure and referred the contact to the manufacturer. The manufacturer was made aware of the failure but provided no assistance. The vehicle was not repaired. The approximate failure mileage was 70.

NHTSA ODI 11428894

Started truck up after parking for 20 minutes and the Brake ESC service light on dash came on and stated that there was a problem and I would not be able to drive over 43 mph, the ABS, Traction control were also shut down. I drove this to the local GM dealer who is now working on this for the third day and can't figure out what is wrong. The programing for the brakes was gone, they reprogrammed and it cleared out immediately. They are working with GM to attempt to fix the issue once they figure it out.

NHTSA ODI 11424725

Stabilitrak was set off due to air bag module going bad. When braking it locked up 3 of the 4 tires ABS went nuts but didn’t stop it from locking up

NHTSA ODI 11423621

check engine light came on and is currently pulling the following codes. P25A2 U0146 U0101 U0100 MIL Status- off Freeze frame DTC- u0146 I had an oil change done by Hare Chevy in Noblesville 2 weeks ago, never an issue with my truck until after I left the dealership. Stanley Chevy in Mccordsville looked at it this morning and said they have to order a bunch of parts for it, including new leaf springs for a truck that is less than 2 years old…never have heard of such a thing.

NHTSA ODI 11423686

Rear Brake pads sticky on Brake disc After Car Washing and back to my home the Brakes still blocked and pads sticked on brake disc

NHTSA ODI 11421301

I was given a 2019 Chevy Silverado and when I turned the truck off the shift to park light would stay on and in February the brakes froze with the bad freeze when it thawed the brakes just started locking up by them selves I could not get over 5-6 mph so I made an app with dealership took it in told them what it was doing they had it a week they replaced shifter handle and bolt and reset codes I get the truck back did not have it 24 hrs I was leaving where I was fishing that morning I was going maybe 40 mph when the abs and other lights came on on dash and the brakes locked up again sending me sliding about 60 yards when I ended up in a ditch I tried to get out and the truck would not move so I get out and look to see my front passenger tire completely broke off folding up under truck. No one else was involved I automatically called dealership told them what happen filed a crash report and tow truck took truck back to dealership I contacted GM snd they sent an investigator to look at it but denied my claim said it was not a Manufactur defect.. so no one is wanting to fix my truck now it’s still under warranty with less than 19000 miles on it... and if I was to pay out my pocket to fix it I feel that it will happen again cause the freeze did something to the electrical brake system.. the truck is a year and 4 mts old. Paid cash for it and not I can’t even drive it..

NHTSA ODI 11419558

THE "SERVICE BRAKE SYSTEM" AND "SERVICE ESC" LIGHTS CAME ON, ALONG WITH THE SERVICE ENGINE LIGHT AND ROUGH IDLE, RESISTED ROLL (SLIGHT BRAKE APPLIED, PERHAPS?) AND PER THE DEALER, NO CODE WAS STORED AND THERE IS NO FIX. BULLETIN PIT5728B SAYS DIFFERENT AND NOT TO DRIVE THE VEHICLE UNTIL FIXED. I AM REFUSING TO ACCEPT MY VEHICLE BACK UNTIL FIXED AS OF 27 APR 2021. [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC

NHTSA ODI 11414168

WHILE DRIVING AT 25 MPH, ALL 4 BRAKES LOCKED UP. THIS HAPPENED 4 TIMES THEN THE TRUCK WAS PARKED. I WAS TURNING ON A STATE HIGHWAY .

NHTSA ODI 11406233

WHILE DRIVING TO SCHOOL WHICH IS APPROX 70 MILES FROM MY HOUSE, I WAS APPROX 10 MILES FROM MY END LOCATION AND HAD BEEN DRIVING FOR 1 HOUR AND 15 MINUTES WITHOUT ISSUES. I WAS DRIVING ON I-70 AT 75 MPH WHEN THE TRUCK COMPLETELY SHUT DOWN. THE ENGINE SHUT OFF, BRAKES WENT OUT, STEERING LOCKED, ALL ELECTRICAL SHUT OFF. THE TRUCK WAS DEAD FOR APPROX 4 SECONDS WHEN IT KICKED BACK ON ON ITS OWN. THE TRUCK CONTINUED DOWN THE ROAD LIKE NOTHING HAD HAPPENED. THE TRUCK DID THE SAME THING ABOUT 3 MILES AFTER THE FIRST TIME THE TRUCK DIED. THERE WERE NO MORE INCIDENTS DURING THAT TRIP. LATER THAT SAME DAY I WAS PULLING INTO KROGER PARKING LOT TURNING INTO A PARKING SPOT AT ABOUT 5 MPH WHEN THE TRUCK COMPLETELY SHUT DOWN AGAIN. THE TRUCK WAS DEAD FOR APPROX 3-5 SECONDS EACH TIME WITH COMPLETELY SHUTDOWN BEFORE COMPLETELY RESTARTING ON ITS OWN AND CONTINUING LIKE NOTHING HAPPENED.

NHTSA ODI 11398621

DASH LIGHT CAME ON THAT SAYS "SERVICE BRAKE PAD MONITOR" WHILE DRIVING DOWN THE ROAD, IT WAS WET/ICY OUTSIDE. NOT SURE IF THAT HAS ANYTHING TO DO WITH IT, BUT I HAVE READ ONLINE THAT THIS IS A RECALL ISSUE, BUT IT'S NOT SHOWING UP AS A RECALL ON THE RECALL WEBSITE

NHTSA ODI 11395882

THE AUTOMATIC PARKING BRAKE WOULD NOT RELEASE SEVERAL TIMES WHEN I HAD IT PARKED IN MY DRIVEWAY. MY DRIVEWAY AS A VERY SMALL INCLINE (~3%), BUT THE AUTO PARKING BRAKE WILL COME ON. THE SEVERAL TIMES IT STAYED ON, THE ORANGE 'SERVICE PARKING BRAKE' LIGHT WAS ON AND A SERVICE ENGINE LIGHT. I COULD NOT MOVE THE VEHICLE UNTIL I DISCONNECTED THE BATTERY TO RESET. I TOOK IT TO THE DEALER AND IT HAD A CODE FOR EVAP PURGE PUMP MALFUNCTION. AFTER THEY REPLACED THIS THE LIGHT HASN'T COME BACK ON SINCE (ABOUT 2 WEEKS AGO).

NHTSA ODI 11394372

ONE WEEK AFTER BUYING THE TRUCK IN OCTOBER 2019 AN ENGINE LIGHT CAME ON REGARDING THE BREAK SYSTEM, TOO THE TRUCK IN AND IN A FEW DAYS I HAD IT BACK AFTER REPROGRAMING THE COMPUTER. 27 JAN 2021 AFTER LEAVING WORK THE BREAKS FELT STRANGE BUT WITH NO ALERT I WENT ON HOME. COMING UP TO A TRAFFIC LIGHT I TRIED TO STOP THE TRUCK BUT HAD NO BREAKS, I PROCEEDED THROUGH ANOTHER RED LIGHT WITH NO BREAKS PUMPING THE BREAK PEDDLE I FINALLY HAD A LITTLE BREAK AND GOT THE TRUCK PULLED OVER. I TURNED OFF THE TRUCK AND CALLED THE DEALERSHIP WITH NO ANSWER. I CALLED AND HAD MY WIFE TO COME PICK ME UP, SHE ARRIVED AND WE DECIDED TO TRY AND START THE TRUCK AND SEE IF THE BREAKS WOULD HOLD. WE DID MAKE IT TO THE DEALERSHIP AND THEY HAVE HAD THE TRUCK FOR TWO DAYS WITH NO REAL ANSWER AS TO WHAT IS GOING ON! I CALLED SEVEN TIMES 28 JAN AND FINALLY HAD TO GO SEE WHAT WAS GOING ON ALL I GOT WAS WE ARE WORKING ON IT. CALLED THREE TIMES JAN 29 WITH NO REPLY AND HAD TO STOP BY AND I THEY WOULD TELL ME WAS THAT IS WAS A MODULE AND CODING ISSUE. I ASKED FOR A LOAN VEHICLE AND THEY SAID THEY WOULD LOOK INTO IT AND RESPOND IN THE AFTERNOON...WE SHALL SEE VERY VERY FRUSTRATING.

NHTSA ODI 11390666

SERVICE PARKING BRAKE WARNING KEEPS COMING ON WHILE VEHICLE IS MOVING. IT'S ALREADY BEEN TO BE SERVICED AND THERE IS NO CURRENT FIX PER THE DEALER.

NHTSA ODI 11388447

THE BREAKS WHEN STOPPING AT A STOP SIGNE WENT ALMOST TO THE FLOOR AND ALMOST DIDN'T STOP ONCE STOPPED THE PEDAL STARTED PUSHING BACK AGAINST MY FOOT TILL THEY RETURN TO THE TOP OF THE PEDAL THEN THE TRUCK STARTED CREEPING FORWARD WHEN PUSHING BACK ON THE BREAKS THE PEDAL WAS VERY STIFF VERY HARD TO GET TRUCK TO STOP THEN PEDAL SLOWLY LEAKS DOWN TO THE FLOOR AT THIS POINT THE TRUCK DASH WILL BEEP AND A MESSAGE SAYING SERVICE BREAK ASSIST WILL APPEAR THIS PROBLEM IS HAPPENING EVERY TIME I TRY TO STOP

NHTSA ODI 11386612

THE ELECTRONIC BRAKE SYSTEM FAILED AND THREE ERROR MESSAGES APPEARED ON THE DASHBOARD. THIS OCCURRED AS I WAS PULLING IN MY DRIVEWAY WHILE STILL IN MOTION. THESE ERRORS HAVE ALSO HAPPENED PREVIOUSLY, IN DECEMBER 2019 AND JUNE 2020. BOTH PREVIOUS TIMES THE MALFUNCTIONS WERE FIXED BY THE DEALER. THIS ISSUE CAUSES THE POWER BRAKE SYSTEM TO NOT FUNCTION AND MAKES IT VERY DIFFICULT TO STOP THE TRUCK.

NHTSA ODI 11384935

TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE REAR TIRES AND BRAKES SEIZED WITH A MESSAGE NOT TO EXCEEDED 60 MPH WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT SHIFTED THE VEHICLE INTO NEUTRAL AND BACK INTO DRIVE MULTIPLE TIMES FOR THE VEHICLE TO RESUME NORMAL OPERATION. THE VEHICLE WAS DRIVEN TO PALM CHEVROLET (2300 SW COLLEGE RD, OCALA, FL 34471 (352) 433-4105) TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE FAILURE RECURRED INTERMITTENTLY. WHILE CONDUCTING A VIN SEARCH, THE CONTACT BECAME AWARE OF NHTSA CAMPAIGN NUMBER: 19V889000 (SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

NHTSA ODI 11377722

BRAKE INTERMITTENTLY PRESSES TO FLOOR WHEN APPLIED UNABLE TO STOP. HAPPENS ON MULTIPLE OCCASIONS. MUST BOTTOM OUT BRAKE PEDAL TO FLOORBOARD FOR BRAKES TO EVEN START TO APPLY AND NEVER FULLY APPLY TO STOP VEHICLE. INCREASES STOPPING DISTANCE 10 FOLD! NO LIGHTS COME ON AND ALL EQUIPMENT LOOKS TO BE IN WORKING ORDER AND NO DAMAGE. THE TRUCK IS RELATIVELY NEW

NHTSA ODI 11374551