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What 28 owners told NHTSA about the 2019 Chevrolet Impala

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (28)Crash / fire / injury (5)Electrical system (9)Airbags (5)Transmission & drivetrain (5)Brakes (3)Steering (3)Suspension (3)Engine (2)Fuel system (2)Lane Departure (2)Lights (1)

5 of 28 complaints match · Transmission & drivetrain · clear filters

Jan 31, 2026Transmission & drivetrain

Transmission torque converter shuddered and did not stop after service. Had to replace entire transmission for $5870.68 repair bill.

NHTSA ODI 11714661

Jan 21, 2026Transmission & drivetrainBrakesFuel system

Jerking while picking up speed, key fob keep saying not detected, Radio feature work but stuck to basic screen I guess electrical problem Brakes is very rough not sure

NHTSA ODI 11712578

Oct 10, 2024Transmission & drivetrain

The contact owns a 2019 Chevrolet Impala. The contact stated that after parking the vehicle, the message “Shift to Park” was displayed; however, the transmission was already shifted to park(P). The vehicle was unable to turn off. The contact disconnected the battery to turn off the vehicle and reconnected the battery to restart the vehicle. The failure occurred several times. The vehicle was taken to the dealer, and the contact was referred to the manufacturer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 104,170.

NHTSA ODI 11619145

Jul 26, 2021Transmission & drivetrain

It started raining and then I received a check engine light and reduced engine power light. I was unable to accelerate over 35 mph.

NHTSA ODI 11426568

Aug 6, 2020SteeringTransmission & drivetrainElectrical system

THE VEHICLE WAS IN MOTION WHEN EXITING THE FREEWAY THE VEHICLE LOST ALL POWER WITHOUT WARNING. THE VEHICLE TURNED OFF COMPLETELY NO POWER STEERING OR ELECTRICAL INDICATIONS OF PROBLEM SHOWN ON DASHBOARD. AFTER PULLING OVER PUTTING THE VEHICLE IN PARK, IT TURNED BACK ON WITHOUT ANY PROBLEMS. THE VEHICLE HAS 35736 MILES AND THIS IS THE SECOND OCCURRENCE. THE FIRST TIME I WAS PULLING UP TO A STOP LIGHT AS I WAS WAITING FOR THE LIGHT TO CHANGE THE ENTIRE VEHICLE TURNED OFF, ALL POWER TRAIN AND ELECTRICAL AS WELL.

NHTSA ODI 11343640

Working with the data? Download all 28 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2019 Chevrolet Impala verdict →