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2019 Chevrolet Impala
Solid pick. The complaint record is strong for its age. It does carry safety recalls, so confirm every one shows "remedy completed" on the VIN before money changes hands.
28 owner complaints · 1 recalls · data verified July 19, 2026 · source: NHTSA
Why buy?
Very few owner complaints for its age and sales volume.
Score breakdown, by factor
Full methodology →#72 of 431Among the 2019 models with a matured record, the 2019 Chevrolet Impala ranks #72, scoring higher than 81% of them. See the 2019 ranking →
Complaints filed per year
Fading = early teething worked out. Climbing = problems aging in.
How it crashes
NHTSA’s own crash tests, separate from the reliability score above.
5/5 overall
NHTSA 5-Star Safety Rating · 2019 Chevrolet Impala 4 DR FWD
Rollover risk in a single-vehicle crash: 12%
No open NHTSA defect investigations on file.
Source: nhtsa.gov/ratings. Star ratings compare vehicles within the same class and size, not across every car on the road.
The road ahead
What breaks on a 2019 Chevrolet Impala, plotted where owners report it happening.
Also reported (mileage varies): Electrical system (9) · Airbags (5) · Transmission & drivetrain (5)
Mileage medians come from owners who mentioned an odometer reading in their NHTSA complaint, a rough guide, not a schedule.
Electrical system
32%9 complaints
“Passenger side Blind Spot monitoring light consistently stays on even when no cars are next to me. Dangerous specially on the freeway. Took it to dealership said it wa…”
Airbags
18%5 complaints · 2 in the last 2 years
“Airbags turn off when passenger is seated due to an issue with the sensor in the seat that rubs against the seat frame.”
Transmission & drivetrain
18%5 complaints · 3 in the last 2 years
“Transmission torque converter shuddered and did not stop after service. Had to replace entire transmission for $5870.68 repair bill.”
Brakes
11%3 complaints · 1 in the last 2 years
“Jerking while picking up speed, key fob keep saying not detected, Radio feature work but stuck to basic screen I guess electrical problem Brakes is very rough not sure”
Check it against this car’s mileage
Type the odometer reading on the actual car you’re looking at to see which of these problem areas owners tend to report before it, around it, or after it.
Too few owners named a mileage on this model to place issues against an odometer yet.
Read all 28 owner complaints in their own words → · just the 5 crash/fire/injury reports →
Recalls (1)
Safety recall repairs are free at the brand’s franchised dealers. Before buying, run the VIN at nhtsa.gov/recalls and make the seller show the work was done.
Service Brakes, Hydraulic · 18V576000
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Risk: A reduction of braking performance can increase the risk of a crash.
Fix: GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.
Questions to ask the seller
Questions worth asking the seller of this Chevrolet before you buy, drawn from its public record:
- NHTSA lists 1 recall campaign for the 2019 Chevrolet Impala. Can you run this car's VIN at nhtsa.gov/recalls and confirm each one shows "Remedy Completed"?
- Owners of this model report electrical system problems more than anything else. Has this car shown any electrical system symptoms, and are there repair records for it?
- Owners of this model report airbags problems more than anything else. Has this car shown any airbags symptoms, and are there repair records for it?
- Has this car been in any accident or had any structural, airbag, or flood-related repair? Do you have a clean title and a recent history report (Carfax / AutoCheck)?
- How many owners has it had, do you have the maintenance records, and why are you selling it?
- Are you open to me having an independent mechanic inspect it before we settle on a price?
Before you hand over money
Verify the recall work was done
NHTSA’s free lookup shows whether this exact car had its recall remedies completed.
Free NHTSA VIN check ↗Get a pre-purchase inspection
A $150 to $250 independent inspection of this exact 2019 Chevrolet IMPALA beats every score on the internet, including ours.
What to ask forNot set on the 2019? See how every Impala model year scores →
Cross-shopping? Compare the 2019 Chevrolet Impala against another car →
What owners say
Real owners of this exact model-year, shown separately from the NHTSA score. If they disagree, that’s worth knowing.