What 2,489 owners told NHTSA about the 2018 Ram 2500 Regular Cab

Vehicle has not has cruise control, abs, traction/stability control for over 2 years. No traction control or stability in the winter is horrible. Not being able to control speed when traveling is inconvenient. The warning lamps illuminated and went away for weeks. Then randomly just stayed illuminated. Abs hydraulic pump has failed. The recall has been open for over a year and a half and no parts or remedy to fix it.

NHTSA ODI 11749276

After driving my vehicle it begins to hold pressure on the brakes causing it to come to a stop leaving the vehicle inoperable. This issue has been ongoing for nearly 2 years.

NHTSA ODI 11749049

The contact owns a 2018 Ram 2500. The contact received notification for NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulics); however, the part to complete the recall repair was unavailable. The contact stated that while driving at an undisclosed speed, the vehicle nearly became uncontrollable and veered off the side of the road. The traction control and ABS warning lights illuminated. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time to complete the recall repair. The manufacturer was made aware of the failure. The failure mileage was 31,500.

NHTSA ODI 11749113

The contact owns a 2018 Ram 2500. The contact received notification for NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to complete the recall repair was unavailable. The contact stated that while driving and applying the brakes, the brakes would stutter before coming to a complete stop. No warning lights illuminated. The local dealer was contacted and confirmed that the remedy was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, informed the contact that NHTSA was responsible for the unavailability of the remedy, and referred the contact to the NHTSA Hotline to file a safety complaint. The failure mileage was approximately 61,700.

NHTSA ODI 11749123

My 2018 Ram 2500 has been experiencing a message about servicing the electronic braking system and it is causing issues with my entire truck. When the issue arises, my automatic running boards will constantly work up and down without the truck even being on, I am having a constant message popping up on my infotainment system with a constant dinging, causing my traction control light to be illuminated on my dash. My Ram app showed me that I have 4 services required on 7/5/2026 which include, Safety Recall C4B, Antilock Brake System, Brake Warning Light and airbags. This causes concern for not only my safety but my families safety as multiple people operate my vehicle along with my child. The last thing anyone wants is for someone to get hurt especially when it could be avoided however I feel that the incident is being avoided since it has taken over almost two (2) years since this recall was issued and nothing has been done to repair said recall. I am a Law Enforcement Officer in WV along with a Volunteer Firefighter. I see the outcomes of issues with negligence of persons driving vehicles and rarely do I see anything where it is not the driver's fault. I would not wish to have to investigate into the cause of a crash that took someone's life where a known issue was able to cause the accident and no sort of remedy has been found for almost two years after being known.

NHTSA ODI 11748909

The contact owns a 2018 Ram 2500. The contact received a recall notification for NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available.The contact stated while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was taken to the dealer, where it was confirmed that the failure was associated with the unrepaired recall, but the parts were unavailable. Additionally, the contact stated that the ABS module had previously been replaced under warranty in 2021, but the failure reoccurred. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 31,000.

NHTSA ODI 11748765

Vehicle is unsafe to drive due to the loss of ABS and traction control. The constant dinging of the warning is very distracting. Stellantis, Ram Trucks, and local dealers do not seem to care that this has been an ongoing issue for over a year and still do not have any parts for the recall.

NHTSA ODI 11748434

The contact owns a 2018 Ram 2500. The contact stated that the ABS warning light was illuminated. The contact received notification for NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the remedy part was unavailable, preventing the local dealer from completing the repair. The contact stated that the manufacturer had exceeded a reasonable amount of timefor the recall repair. The manufacturer was made aware of the issue. The vehicle was not repaired. The failure mileage was 31,846.

NHTSA ODI 11748476

Abs and traction light come on and off causing the ding on the dash to happen more than a seatbelt warning. Loss of traction control in rain. Loss of abs while towing. Its a safety concern while driving and an annoyance. How is there no fix yet after over 2 years.

NHTSA ODI 11748258

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated with an audible alarm. The failure mileage was 30,000.

NHTSA ODI 11747904

The contact owns a 2018 Ram 2500. The contact stated that while driving at undisclosed speeds, there was a bell-sounding alert coming from the vehicle and several unknown warning lights illuminated. The messages Traction Control, ESC, and Cruise Control Offline were displayed. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The local dealer was contacted and confirmed that the part to repair the vehicle was on back order. The dealer informed the contact if the vehicle was repaired out of pocket, there might be a possible reimbursement. The manufacturer was not notified of the issue. The failure mileage was approximately 59,000.

NHTSA ODI 11748016

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the ABS failure alarm sounded, and the warning light was illuminated. The dealer was contacted and confirmed that the part was not yet available. The dealer informed the contact that there were several other owners awaiting the recall repair. The manufacturer was contacted; however, the hold time of 3-4 hours to speak with a representative was extremely long. The failure mileage was 72,000.

NHTSA ODI 11747423

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, there was an abnormal dinging sound coming from the vehicle. Additionally, while the cruise control was activated, the cruise control feature intermittently became inoperable. The ABS warning light and another unknown warning light was illuminated. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 30,000.

NHTSA ODI 11747183

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS failure warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with ABS module failure. The contact was informed that the ABS module needed to be replaced. The vehicle was not repaired. The contact was informed that the part to repair the vehicle was unavailable. The contact was advised to repair the vehicle out of pocket and later submit a reimbursement request. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The manufacturer was made aware of the failure, and two cases were filed. The failure mileage was approximately 50,589.

NHTSA ODI 11747234

ABS Recall since November 2024. NHTSA has done nothing! Ram needs to establish a Repurchase/Replacement program now!

NHTSA ODI 11747029

The ABS/HCU module failed. There is recall but no fix. There are no aftermarket parts available. This has been 2 years . I cannot use 4 wheel drive or cruise control. I cannot trade the truck in. Help I am stuck with no recourse. This is a safety Issue!

NHTSA ODI 11746762

I purchased this vehicle a month and a half ago from Max Motors in Belton Missouri. I was not aware of the recall until I signed the paperwork. At the time the ABS system for open recall C4B. This issue has not been remedied for almost 3 years due to “part shortage”. My ABS system has not completely stopped working. My vehicle is no longer safe to drive.

NHTSA ODI 11746379

Ram (Stellantis) has had a antilock brake recall going for more than 2 years. No parts are available. The recall documentation on this website says that braking could fail causing an accident. My truck is included in the recall. The dealer and Ram say it is ok to drive. The dashboard board lights are constantly going off. What do I do? I need the truck to pull heavy loads. Is it safe? When will parts be available? After almost 3 years, they could redesigned the whole truck.

NHTSA ODI 11746392

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and went to the floorboard before the vehicle came to a complete stop. The approximate failure mileage was 45,850.

NHTSA ODI 11746532

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the cruise control and the traction control warning lights were illuminated, and the drive assist system failed to operate as designed. The dealer was contacted and confirmed that the part was not yet available. The manufacturer was made aware of the issue. The failure mileage was approximately 120,000.

NHTSA ODI 11746138

The contact owns a 2018 Ram 2500. The contact stated that while driving 60 MPH, the ABS warning light illuminated, and the brakes seized. The contact was unaware if it was the front or rear brakes that had seized. A dealer was contacted. The vehicle was taken to the dealer and was diagnosed with ABS module failure. The contact was informed that the ABS module needed to be replaced. The vehicle was not repaired. The contact associated the failure with NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the VIN was not included in the recall. The manufacturer was notified of the failure and opened a case. The contact stated that the failure had occurred on several occasions. The approximate failure mileage was 23,000.

NHTSA ODI 11745665

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the ABS and traction control warning lights were illuminated. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted, but the contact was only able to interact with the automated system, which stated that the VIN was not under recall. The failure mileage was approximately 120,000.

NHTSA ODI 11745690

2018 Ram 2500 Tradesmen 6.7 liter diesel. My ABS hydraulic control unit failed at 41000 miles. I paid over $1400 to have a new HCU installed. It failed again at 82000 miles. In Nov 2024, NHTSA Recall Number 24V-896 was issued. 2 years later I am now at 109,000 miles and there still is not a remedy available for my truck, and Stellantis refuses to refund me the $1400 for the original reapir cost that failed.

NHTSA ODI 11744677

The truck started with a death wobble in the steering. Ball joints,bushing,stabilizer bar replaced front end work was done. Brought to the dealership approx 4 times for the same steering problem. It still has a small wobble pulling to the Rt or left. Steering was very loose but has been tightened up with a replaced steering shock. But the steering wobble continues had the steering gear box replaced twice. Dealership does not know how to fix the problem.

NHTSA ODI 11744483

I called the dealer to get a safety recall completed. The service manager told me they couldn’t get parts for it (abs hydraulic unit). Then stated that I needed to call Chrysler and order the parts myself.

NHTSA ODI 11744635