Home · 2018 Mercedes-benz Sprinter 2500 Passenger Van · Complaints
What 13 owners told NHTSA about the 2018 Mercedes-benz Sprinter 2500 Passenger Van
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
2 of 13 complaints match · Electrical system · clear filters
Feb 23, 2026Electrical systemSteering
The contact owns a 2018 Mercedes-Benz Sprinter 2500. The contact stated that while the vehicle was parked, the contact became aware of an electrical burning odor. Upon touching the steering wheel, the steering wheel was extremely hot. After the vehicle was driven, the steering wheel gradually cooled down. The owner expressed concerns that the air bag might inadvertently deploy due to the heat. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000.
NHTSA ODI 11719801
Jan 24, 2023Transmission & drivetrainElectrical systemSpeed control
it grovernor at 7o mph which you can not pass. you can not go up some hills at the speed limit it will not idle it turn off all the time, to keep the van idling you have to put it in drive and put on the e brake and hope it does not move the back doors are always lock and when you unlock the back doors, the van turn off , in the cold months your passengers freeze. This may not sound like must to you but come and drive this van this could be a bad safety issue. this van is wrongfully and poorly engineer.
NHTSA ODI 11503321
Working with the data? Download all 13 complaints as CSV · fetched from NHTSA July 19, 2026