What 1,793 owners told NHTSA about the 2018 Jeep Wrangler 4-door 4xe

WHILE I WAS STATIONARY IN MY DRIVEWAY IN MY VEHICLE WARMING THE CAR AND DEFROSTING THE WINDSHIELD, THE FRONT WINDSHIELD CRACKED RIGHT BEFORE ME. IT SEEMS THAT THE DEFROSTER AIR IS TOO HOT, AND THE TEMPERATURE DIFFERENCE FROM THE OUTSIDE (20F) CAUSED A STRESS FRACTURE ON THE GLASS. THIS ISSUE IS WIDESPREAD.

NHTSA ODI 11301411

TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED THAT THE REAR WINDOW DEFROSTER CORD HAD SEPARATED FROM THE WINDOW AND MALFUNCTIONED. THE FAILURE CAUSED THE REAR DEFROSTER NOT TO OPERATE AND CREATED A VISIBILITY HAZARD FOR THE DRIVER. THE VEHICLE WAS TAKEN TO HOMER SKELTON CHRYSLER (7661 US HWY 51, MILLINGTON, TN) WHERE THE CORD WAS GLUED IN PLACE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.

NHTSA ODI 11292262

OUR HIGH DEFROST SETTING ONLY WORKS ON THE CENTER 12" OF OUR JEEP WINDSHIELD. THE 1/3 ON BOTH SIDES, DRIVER SIDE AND PASSENGER SIDE ARE GETTING ZERO DEFROSTING AIR. MY BROTHERS 2019 AND HUNDREDS OF OTHER 2018 AND 2019 JEEPS ALSO HAVE THIS PROBLEM ACCORDING TO BLOGS. THE DEALERSHIP STATED THAT OUR DEFROST IS WORKING THE SAME AS OTHER NEW JEEPS ON THE LOT AND REFUSED TO ACKNOWLEDGE THE DANGEROUS DESIGN FLAW. I HAVE INSTALLED DUCT TAPE ON THE CENTER PORTION OF THE DEFROST VENT TO REDIRECT THE AIR TO THE DRIVERS AND PASSENGERS SIDE WINDSHIELD. I PLAN TO MAKE A PATIAL PERMINANT BLOCK FROM PLASTIC AND INSTALL IT TODAY. WE LIVE IN THE ROCKY MOUNTAINS AND THIS JEEP WOULD BE UNDRIVABLE IN THE WINTER WITHOUT DEFROST AIR FLOW AFTERMARKET REDIRECTION. ZERO DEFROST AIR HITS THE DRIVER AND PASSENGER SIDE WITHOUT THE AFTERMARKET FIX. JEEP OWNERS ARE IN REAL DANGER IF THEIR WINDSHEILD FOGS UP. WE TURNED ON OUR DEFROST TO HIGH HEAT AND AIRFLOW TO REMOVE ICE FROM AN ICE STORM A FEW DAYS AGO. ONLY THE CENTER 12-14" WERE MELTED.

NHTSA ODI 11268837

TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT NOTICED THAT THE FRONT WINDSHIELD WAS CRACKED ON BOTH THE DRIVER AND PASSENGER SIDES. THE VEHICLE WAS TAKEN TO LARRY ROESCH CHRYSLER JEEP DODGE RAM (200 W GRAND AVE, ELMHURST, IL 60126, (630) 333-9121) WHERE IT WAS DETERMINED THAT THE WINDSHIELD NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 30,000.

NHTSA ODI 11210688

THE DEFROST WILL NOT CLEAR THE DRIVER SIDE OF THE VEHICLE IT BLOWS IN THE CENTER OF THE VENT AND THERE IS NO AIRFLOW ON THE DRIVER SIDE. IF THE WINDOW FOGS UP YOU HAVE TO PULL OVER SO YOU DO NOT WRECK. I HAVE A PHOTO OF THE ACTUAL WINDOW.

NHTSA ODI 11205850

WINDSHIELD CRACKS AND CHIPS EASILY SMALL ROCK CHIP SPREAD TO 10 INCHES WITHIN HOURS OF IMPACT VEHICLE HAS LESS THAN 175 MILES

NHTSA ODI 11187156

WINDSHIELD ON JEEP WRANGLER 2018 AND NEWER JL MODELS ARE WEAKER THAN EXPECTED. I'VE HAD 2 CRACKS IN THE WINDSHIELD IN LESS THAN 5K MILES. OTHER OWNERS ARE EXPERIENCING SIMILAR ISSUES, SOME AS QUICKLY AS LEAVING THE DEALER LOT. THE FRONT DEFROSTER MAY BE CAUSING ISSUES WHICH WEAKEN THE GLASS. THE IMAGES BELOW SHOW ONE OF MY CRACKS. THE SECTION FROM THE DRIVER SIDE WIPER TO PASSENGER SIDE FRACTURED IN ONE SHOT WITH AN AUDIBLE CRACK. THIS WAS AFTER THE DEFROST WAS TURNED ON. HTTPS://WWW.JLWRANGLERFORUMS.COM/FORUM/THREADS/CRACKED-WINDSHIELD-CLUB.5935/PAGE-23#POST-588325

NHTSA ODI 11184338

HOW'S IT GOING. I ENTERED MY CAR IN THE PARKING LOT OF MY WORK AND TURNED THE JEEP ON. WITHIN A MINUTE WHILE SITTING THERE I HEARD LIKE A POP AND A CRACK AND I NOTICED A SMALL CRACK ABOUT 5-6' IN LENGTH. IT STARTED AT THE BOTTOM OF MY DRIVER WIDE WINDOW AND RAN VERTICAL. OVER THE COURSE OF THE NEXT WEEK THIS SMALL CRACK TURNED LEFT AND RIGHT AND ENDED UP ENGULFING MY WHOLE WINDSHIELD. I AM PART OF JLWRANGLERFORUMS.COM AND I HAVE LEARNED THAT THIS HAS HAPPENED TO NUMEROUS VEHICLES. BETWEEN THE PHANTOM CRACKS SHOWING UP AND OTHERS GETTING HUGE CRACKS FROM ROCK CHIPS SOMETHING NEEDS TO BE DONE WITH THIS WINDSHIELD. I OWNED A WRANGLER TJ FOR OVER 4 YEARS AND NEVER ONCE HAD A WINDSHIELD PROBLEM. ANY HELP WOULD BE GREAT. THANK YOU (XXX). PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11182501

WINDSHIELD CRACKED IN CENTER WHILE RUNNING DEFROSTER. 2000 MILES ON ODOMETER, NO ROCK STRIKES. VEHICLE WAS STATIONARY ON A VERY COLD DAY.

NHTSA ODI 11182445

DRIVING MY NEW 2018 JEEP WRANGLER RUBICON FOR THE FIRST TIME IN SNOWY CONDITIONS, I TURNED ON THE FRONT WINDOW DEFROST WHILE PULLING OUT OF THE DRIVEWAY AND IMMEDIATELY HEARD A POPPING NOISE. THE WINDSHIELD CRACKED DUE TO THE DEFROST COMING ON. THE WINDSHIELD CRACKED AT THE BASE OF THE WINDSHIELD IN THE CENTER OF THE SUV DIRECTLY ABOVE THE DEFROST VENTS. THE CRACK WENT UP FROM THE BASE 3 INCHES AND TOOK A HARD LEFT TOWARDS THE DRIVES SIDE. THERE WAS NOT A IMPACT TO THE WINDSHIELD OF ANY KIND. I HAVE CONTACTED CHRYSLER JEEP AND THEY HAVE SAID "GLASS IS NOT COVERED UNDER WARRANTY". THIS WINDSHIELD IS DEFECTIVE.

NHTSA ODI 11181164

THE DEFROSTER ONLY SEEMS TO BLOW IN THE MIDDLE CAUSING VISIBILITY ISSUES ON THE WINDSHIELD IN EXTREME COLD CONDITIONS. IT WAS BROUGHT IN TO THE DEALER AND THEY SAID IT WAS A MANUFACTURING ISSUE AND NOTHING THEY COULD FIX. IT CAUSED THE WIPERS TO ICE UP AND FOG INSIDE THE WINDSHIELD MAKING IT HARD TO SEE.

NHTSA ODI 11170956

REAR DEFROST CABLE BECOMES DISCONNECTED FROM THE REAR GLASS WHERE IT IS SOLDERED. I HAD PURCHASED MY JL NEW NOT KNOWING IT WAS ALREADY DEFECTED AND THE DEALERSHIP HAD ALREADY ORDERED A REPLACEMENT WINDOW. ABOUT A WEEK TO A WEEK AND A HALF AFTER THE INSTALL THE OPPOSITE SIDE(DRIVER SIDE)DID THE SAME THING. MY GUESS WOULD BE THE DEFROSTER IS OVERHEATING CAUSING THE SOLDER TO LOOSEN.

NHTSA ODI 11170287

AIR FLOW FOR THE DEFROST DOES NOT GO INFRONT OF THE DRIVER SIDE OF THE WINDOW. WINDOW DOES NOT DEFROST OR DEFOG.

NHTSA ODI 11161264

BACKUP CAMERA STOPPED WORKING WHEN VEHICLE PUT INTO REVERSE. USING THE MANUAL CONTROLS WILL ALSO NOT ALLOW THE BACKUP CAMERA TO WORK. THIS IS THE THIRD TIME THIS HAS HAPPENED. THE PROBLEM WILL NORMALLY FIX ITSELF WITHIN A COUPLE OF HOURS. HOWEVER THIS IS STILL A SAFETY ISSUE WHEN IT OCCURS. THE TIMES THIS HAS HAPPENED HAVE BEEN WHILE BACKING INTO A SPOT, EITHER AT A PARKING LOT OR INTO A GARAGE. THE VEHICLE IS STOPPED WHEN BEING PUT IN REVERSE.

NHTSA ODI 11122045

BACKUP CAMERA FAILS TO WORK 100% OF THE TIME. BLUE SCREEN ONLY

NHTSA ODI 11099446

REAR CAMERA INTERMITTENTLY FAILS TO TURN ON AND DISPLAY WHEN CAR IS PUT INTO REVERSE AND DRIVING IN REVERSE. JEEP DEALERSHIP SAYS THIS ISSUE IS NOT REPORTED AND NO KNOWN SOLUTION EXISTS. LEAVING THE JEEP OFF FOR SEVERAL HOURS RESOLVES THE ISSUE. THE ISSUE SEEMS TO BE RELATED TO A SOFTWARE PROBLEM BUT DOES NOT RESOLVE WITH A "RESET" OF THE ELECTRONIC INFORMATION SYSTEM. MULTIPLE USERS HAVE REPORTED THE EXACT ISSUE IN ON-LINE JEEP FORUMS.

NHTSA ODI 11089993

WINDSHIELD WIPERS AND HEADLIGHTS STUCK ON DESPITE CONTROLS SET TO OFF POSITION. NO TURN SIGNALS OR HIGH BEAMS EITHER. HAD TO PULL THE WINDSHIELD WIPER FUSE TO BE ABLE TO DRIVE VEHICLE HOME. TRIED TO DISCONNECT THE BATTERY AND STEP ON THE BRAKE, THEN LEAVE IT DISCONNECTED FOR 20 MINUTES, BUT THIS DID NOT RESOLVE THE ISSUE. VEHICLE IS NEW, ONLY A COUPLE OF WEEKS OF OWNERSHIP. COMPLETELY STOCK, NO MODIFICATIONS. *TT *TR

NHTSA ODI 11089322