What 1,793 owners told NHTSA about the 2018 Jeep Wrangler 4-door 4xe

1 - rear door opened while driving, door was checked closed before driving on 7/14/26, it is available for inspection 2 - safety for others were at risk, as some of contents exited vehicle on road 3 - have an appointment on 7/21/26 with original cr dealer 4 - waiting on car dealer to inspect it 5 - no warning lights or messages, first apppeared on 7/14/26

NHTSA ODI 11750649

After several decades of producing the JK model Wrangler, Jeep transitioned to a JL model midyear 2018. There are essentially two distinct 2018 Jeep Wrangler models. Jeep (Stellantis) has accepted responsibility for a safety defect for the JL model years 2019 through current. This recognized defect affects heavy corrosion on the hinges for the doors which creates an extreme safety concern. My 2018 JL Wrangler has the same failure, same part, same time frame, but was unjustly excluded by build date. 6 of the 8 door hinges and surrounding body have various levels of corrosion. My dealer just completed a recall for a steering damper which is widely categorized as a concern for 2018 and 2019 JL Wranglers. This is irrefutable proof that 2018 JL Wranglers were built through the same assembly line process as 2019 and later versions. The safety concern I've described above should be included in the open factory recall that Jeep/Stellantis has accepted as their responsibility. I have contact customer service for Jeep/Stellantis multiple times. They refuse to hear my concerns, were incredibly unprofessional, and have hung up on me numerous times.

NHTSA ODI 11730357

Paint, bubbling and corrosion not declared as a defect by the jeep dealership. I would have never purchased knowing this information. I am looking for a goodwill repair of the defect of mixed metal causing corrosion on the body. Jeep states I am out of the extended warranty for repair. I am hoping to open a claim to get a repair of this manufacturing defect that was not disclosed in good faith to me.

NHTSA ODI 11712081

My 2018 Jeep Wrangler JL has a known corrosion issue TSB31-001-19 and TSB31-002-20. Corrosion on doors and hinges and spot welds. I have called local dealers and they won’t help. I got with the Jeep help line and they gave me a case number and said they would not be doing anything about it. They never gave me the opportunity to send pictures of corrosion in said areas. There is a Goodwill program that I asked about and was refused so I’m reaching out to the NHTSA and BBB to get some help with this issue. This is a well known and documented issue and not owner negligence. The Case# given to me was 94287282.

NHTSA ODI 11688944

After filing my first concern with the vehicle and attempting to rack my brain with answers to why a 2018 is falling apart at the seams, I can only come up with either fraud, or the vehicle has been modified in major ways and glued together only to fall apart every bump I go over. After some reading I’m questioning 49 CFR part 565 form that was turned in after I purchased the vehicle means that I possibly have a replica, “remanufactured”, or altered vehicle. I’m not sure of the legality of selling a vehicle built from whatever vehicles I have, I do know that parts are not all the same years upon scanning modules I got some strange replacement identifiers that I will send. I also question if it really passed emissions being that my short term fuel trim sensor passed the catalytic converter on both sides stays over 99% consistently, also one of the “inspection” reports was done 2 minutes apart and the paper states that the vehicle passed at 5:08 then failed at 5:10 pm the same day. Not many vehicles tend to try again after passing and 2 minutes apart. I would have never bought a vehicle that not only has random foreign parts but a 2015 vehicle is also showing up under module information. I’ll never have recall information, and it seems that every system in the vehicle meant to warn or save me and my family when driving is compromised completely, yet somehow someone was allowed to pretend that I was buying a 2018 jeep Sahara unlimited with no record on carfax that what I am paying over 50 grand for with tax doesn’t just get bad gas and jump half the road when I hit a bump “because it’s a Jeep”. I should have been made aware that I was buying something scrapped, and that the odometer could be from any of them. I would like to receive a report of the form filed months after I purchased the vehicle and my entire jeep changed description and was no longer being monitored for safety. The IPC, BCM, TCM, and ECU aren’t properly communicating, and panels are all shifting.

NHTSA ODI 11677684

After purchasing seems the vin was updated with information I was not disclosed. The bcm has never worked correctly the instrument panel is erratic and even with a code reader showing P codes there’s no check light. The steering makes the entire vehicle jump over half a road. Blind spot monitors don’t know what to do sometimes they are unavailable, odometer has all 9s sometimes. I did all the checks on the vehicle at the time and what I was given showed I had a 2018 4 door Sahara and that was what I was led to believe. After having issues and getting my registration I started looking at everything more because the dealer registered me as a commercial passenger truck(still don’t know why) but found a report that says Moab/sahara and my seems my vehicles body chasis and motor are all over the place. I’m pretty sure the engine is failing as at one point in one of the reports I found it stated it failed emissions. But the overall worst is that the suspension looks like it came off the titanic compared to the body panels, there’s a lot of welding and rusted or “appearingly tampered” pieces in the chassis and the vehicle seems to be coming apart at every seam. I am currently not driving it because it looks to have sank down to where it could be dangerous I’m pretty sure the suspension, frame, and axles aren’t rated for what’s on it and sounded like something may be coming off at the wheel or axle area last time I did drive it. The vehicle I thought I was purchasing had safety guidelines and there is 2.0 parts, 3.6 parts on this along with random other countries parts. It was bought used “As-Is” but not under the pretense that they assembled it by hand from leftovers. It wouldn’t pass safety standards or emissions in a foreign country much less in the UNITED STATES. I am starting here but will be seeking legal counsel. No longer certain I even have a jeep frame or chassis or just some panels stuck to a rusting timebomb. I’ve only drove like 8,000 miles. Now I’m scared to

NHTSA ODI 11671280

There is paint bubbling on all 4 doors near the hinges and bottom of the door, as well as the hood of the vehicle.

NHTSA ODI 11657084

Paint peeling, bubbling. Has been happening for over 2 years. Doors and hinges and hood.

NHTSA ODI 11652150

The contact owns a 2018 Jeep Wrangler. The contact stated that there was rust was forming on the driver's side door hinges. The contact checked the passenger’s side door and there was a small amount of rust forming on the door hinges. The contact examined the door and saw that the entire bottom length of the passenger’s side door was rusting out. The contact drove the vehicle to the body shop of the local dealer. The vehicle was checked, and the contact was informed that the doors needed to be replaced. The contact was informed by the body shop that the rusting on the passenger’s and driver's side doors and hinges was a known failure. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 43,673.

NHTSA ODI 11644820

I have a 2018 Jeep Wrangler JL series. I was driving down the highway, and the soft top latches sheared off, causing the top to rip back off the top of the Jeep. These clips fell down inside the car and sharp plastic pieces hit my sunglasses. The place where they sheared off was not at any boat locations or latching sections. This year was at the curve where it boats on to the soft top roof frame. The flat section where the sheer occurred was about 2 1/2 inches to 3 inches by only a quarter inch thick. This thickness was not substantial enough to hold the roof locked down tight. This could have created an accident as I was going down the highway at 60 miles an hour almost losing control of the vehicle. I have visited the dealer and called Jeep. Customer care they offer no support. I feel like this is a substantial safety issue that could cause someone to lose control of the vehicle and endanger themselves and others.

NHTSA ODI 11643204

The contact owns a 2018 Jeep Wrangler. The contact stated while driving approximately 65 MPH and lowering the sun visor due to the sun glaring into his face, the contact stated that the sun visor detached from a retaining pin on the sun visor arm and hit the contact in the face. The contact stated that he was so startled from the strike of the sun visor that he swerved to the left and almost into oncoming traffic. The contact stated that he was able to place the sun visor into the closed position, but that whenever the sun visor was unhooked, it was hanging straight down and was blocking a portion of the windshield, reducing his visibility while driving. Additionally, the contact stated that the side view mirror toggle switch was no longer functioning, and the contact was not able to adjust the position of the driver's and passenger’s side view mirrors. The contact was able to see traffic on both sides of the vehicle safely using the side view mirrors. The contact had not taken the vehicle to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 96,800.

NHTSA ODI 11639686

See attached document for complaint

NHTSA ODI 11578043

My soft top has never been unzipped, and the back plastic windshield has started to come apart. This causes water to get into my car when it rains. So much water got into my car from the exposed opening in the back window, my car jack actually rusted and cannot be used, so now I have no jack for my car. This opening also causes bugs to get in and lay eyes or make nests, putting me at potential risk to get stung. The water has also caused a build up of dirt on the back windshield, causing extreme difficulty to see out of the back windshield.

NHTSA ODI 11578061

Water is inside passenger seat and driver side Always is raining water problem

NHTSA ODI 11566403

My door and hood hinges are severely corroded; this is a known issue that has resulted in a TSB. However, dealers are unwilling/unable to complete the repair work due to the high volume warranty claims they receive related to this issue. My door hinges have corroded to the point that they’ve undoubtedly lost structural integrity.

NHTSA ODI 11562258

The contact owns a 2018 Jeep Wrangler. The contact stated that while he was sitting at a stop light, the service shifter warning light illuminated. The contact stated that the service shifter was inoperable, and the vehicle would not move. The contact stated he turned the vehicle off and back on but the failure persisted. The vehicle was towed to an independent mechanic where it was diagnosed as a failed service shifter and the service shifter needed to be replaced. The vehicle was repaired. The contact stated that in addition, the vehicle had a corrosion failure. The contact stated that the engine fan continuously came on, and it prompted the contact to check the antifreeze level. The contact stated when he removed the antifreeze container's top he noticed a rust bubble on the opening of the container. The contact stated he inspected the vehicle and noticed corrosion on all the door hinges, the bottom of the door frames and the tailgate. The vehicle was taken to the dealer and the contact was advised that the repair would not be covered under warranty. The manufacturer was not made aware of the failure. The failure mileage was approximately 53,000.

NHTSA ODI 11559490

Paint bubbling up all over due to aluminum usage for the body.

NHTSA ODI 11539797

There is a missing weld on the lower passenger rear control arm bracket that looks like a manufacture defect. I recently started hearing a clanging noise and brought it to the mechanic. I was not put at risk of safety (for the tie being). The problem has been confirmed and looked at ONLY by a mechanic. There were no warning lights. How do i get the welding fixed? the dealer will not help me repair it.

NHTSA ODI 11522000

Driver side sun visor has a failed connection to the vehicle frame, resulting in the visor falling down in front of the driver's field of view. This happened spontaneously and nearly resulted in a crash. This is an issue many owners of Jeep Wrangler JLs have experienced. The design of this connection has not changed. Please reference these Jeep owner websites for more examples. https://www.jlwranglerforums.com/forum/threads/sun-visor-broken.37957/page-21 https://www.jlwranglerforums.com/forum/threads/sun-visor-fix.44865/

NHTSA ODI 11491854

I purchased my 2018 Jeep Wrangler JL Sport S 4 door in May of 2021. During the summer, while riding down the road, I had my soft top convertible top back. Upon closing the top when reaching home, the cover had become detached from tent assembly. I am just wondering if this was a apart of the safety recall for 2018 Jeep Wranglers, and if it was, how can I tell if this problem that was addressed with the vehicle I own now and fixed. I have had to buy a replacement top which is being installed on 9-19-2022. The cost is $1764.22, which I will not have an invoice for until they have completed the install.

NHTSA ODI 11484031

Rust is forming along the bottom of all of the doors (4 of them) and on or around some of the hinges. The rust seems to be forming inside of the door and what is visible from the outside looks like the paint in bulging slightly.

NHTSA ODI 11472917

Frame Welds failed, causing the lower control arm to completely detach from vehicle while driving on highway. Yes, it is available for inspection upon request. Yes, my safety was put at risk. Dealer refused to acknowledge problem, did not wish to see photos or video. The repair was completed elsewhere. December 29th - While driving on the highway I hear a loud bang and pull over. Turns out my front lower control arm mount COMPLETELY BREAKS OFF my frame (See attached photos). I call my dealership (Zappone CDJR in Clifton Park NY), they can’t get me in for a few weeks due to their availability. I get a major favor and get an extremely reputable, nationally known, off-road manufacture to fix it for me. While I am there, they tell me - take it in to the dealership, a lot of your welds need to be looked at. Apparently someone attempted to touch up some of the welds by hand, but didn’t do a great job. I purchased this JLUR brand new, actually ordered it from factory so no outside work was done on it. Feb 21st - Finally get it in to the dealership, explain to them the situation and without even looking at it, I already get hit with the “well hopefully your lift didn’t cause it” by the service advisor (Jeff Coon). I even reference the TSB out about welds and get told “well TSBs aren’t covered under warranty its an out of pocket expense”. So I call the support center and get told the same thing frame is not covered under my extended warranty, and my standard warranty is out. Ultimately I get told “inspected frame from star cases and damage to frame is not a known issue and is caused by off reading abuse and aftermarket lift kit and would put pressure on welds. Technician found would not be considered factory warranty due to aftermarket lift kit installed.

NHTSA ODI 11453270

Corrosion on all aluminum panel and hinges could lead to failure of hinge.

NHTSA ODI 11431225

Within a week with no wear or tear -14000 miles; ALL hinges on all doors as well as the door panels are corroding from the inside out. Huge safety issue- All Wrangler forums are reporting this as well. A paint and bondo job are not the answer! The safety prospect would be New doors and hinges - which are a must. My doors have never been removed! AND my jeep is garaged.

NHTSA ODI 11429355

I PURCHASED THE JEEP WRANGLER AS THE FIRST OWNER IN 2018. I IMMEDIATELY FELT INCONSISTENCIES WITH THE STEERING. THE STEERING FELT LOOSE. AT THE TIME I EXPRESSED MY CONCERN TO THE DEALERSHIP THAT I PURCHASED THE JEEP FROM, I WAS TOLD THAT THERE WAS A RECALL ON MY JEEP FOR THE 'DEATH WOBBLE' AND THAT IT WAS LIKELY THE RESULT OF THAT. THE RECALL WORK WAS COMPLETED WITHIN THE FIRST 12 MONTHS OF PURCHASE. THE RECALL REPAIR DID NOT RESOLVE THE ISSUE. THE STEERING CONTINUED TO FEEL LOOSE AND AS TIME WENT ON BECAME MORE EVIDENT. WHEN DRIVING ON THE EXPRESSWAY ONTO AN EXIT AT 40-50MPH I FOLLOWED THE SLIGHT CURVE AND THE STEERING FELT UNSTABLE AND WANDERED. THE BEST WAY TO DESCRIBE WHAT OCCURRED WOULD BE THAT IT FELT LIKE THE FRAME WAS FALLING OFF THE WHEELS. THIS CONTINUED MORE FREQUENTLY AND LAST WEEK BECAME UNMANAGEABLE. WHILE DRIVING 70MPH DOWN THE EXPRESSWAY, I WAS UNABLE TO MAINTAIN CONTROL OF THE VEHICLE. IT FELT LIKE I WAS DRIVING A BOAT ON WATER. I FELT CONFIDENT THAT THE FRAME OF THE JEEP WAS LEAVING THE WHEELS. AT THIS TIME I NOTICED THAT THE GEARS WERE SLIPPING AS WELL. I MADE AN APPOINTMENT TO HAVE MY TRANSMISSION EXAMINED. THE EARLIEST AVAILABLE APPOINTMENT IS 6 DAYS OUT, SO I DECIDED TO SNEAK UNDER THE JEEP TO SEE IF THERE WAS A TRANSMISSION LEAK. WHAT I OBSERVED WAS SHOCKING TO FIND ON A 2018 VEHICLE AND CONSIDERABLY OVERWHELMING. MY DEGREE IS CRIMINAL SCIENCE, SO FAR FROM HAVING ANY AUTOMATIVE/ENGINEERING EXPERIENCE AND KNOWLEDGE, BUT CONTEXTUAL CLUES ARE EVIDENTIARY CLEAR TO ME. THE FEELING OF THE FRAME BEING DISPLACED FROM THE BODY OF THE VEHICLE IS A PROBABLE RESULT. I HAVE A DEEP CONCERN WITH THE CURRENT CONDITION OF THE WELDING OF THE FRAME AND THE CONDITION OF THE UNDERBODY.

NHTSA ODI 11414458