What 1,793 owners told NHTSA about the 2018 Jeep Wrangler 4-door 4xe

I PURCHASED A 2018 JEEP WRANGLER (JL 4 DOOR SAHARA) IN AUGUST 2018. AT SPEEDS EXCEEDING 55 MPH THE JEEP SHAKES UNCONTROLLABLY MAKING HANDLING/STEERING CLOSE TO IMPOSSIBLE. I HAVE TO SLOW DOWN TO ABOUT 25 MPH TO GAIN CONTROL OF THE VEHICLE. THIS HAPPENS WHEN I HIT EVEN A SLIGHT BUMP IN THE ROAD. MY JEEP HAS ALREADY BEEN TO DEALERSHIP FOR A SIMILAR ISSUE (RECALL ON TRACK BAR FRAME BRACKET) AND NOTHING WAS FOUND. I HAVE A $48,000 VEHICLE THAT I CAN'T TAKE ON THE HIGHWAY. CURRENTLY LESS THAN 5000 MILES ON THE WRANGLER. VERY DANGEROUS!

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PURCHASED THE BRAND NEW 2018 JEEP WRANGLER SAHARA WITH 40 MILES ON NOVEMBER 30, 2018. CURRENTLY, THIS VEHICLE HAS 1,975 MILES. IN LATE DECEMBER 2018 HIT A BUMP ON A HIGHWAY DRIVING THE POSTED SPEED OF 70MPH AND THE VEHICLE VIBRATED A BIT AND HAD TO SLOW DOWN TO HANDLE THE VEHICLE. EACH WEEK AFTER DRIVING THE VEHICLE ON DAILY COMMUTE IN CITY CONDITIONS AT THE POSTED SPEED OF 25-30MPH, AFTER HITTING A BUMP IN THE PAVEMENT THE VEHICLE DOES NOT HANDLE WELL, AS IF I WOULD LOSE CONTROL. ON JANUARY 27, 2019 DRIVING ON A RAMP AT THE SPEED OF 45MPH UPON ENTERING THE INTERSTATE THE VEHICLE HIT A BUMP IN THE PAVEMENT, THE VEHICLE BEGINS AN UNCONTROLLABLE VIBRATION AND WAS SHAKING THE STEERING WHEEL, I HAD TO PULL OVER. AFTER RESEARCHING THIS ISSUE ONLINE WITH THE SAME ISSUE, I FEEL UNSAFE DRIVING MY ONLY VEHICLE. FOR A VEHICLE VALUED OVER $45,000, I NEED THIS ISSUE TO BE INVESTIGATED BEFORE SOMEONE IS SERIOUSLY INJURED. I DO NOT FEEL SAFE DRIVING ON THE INTERSTATE AT THE POSTED SPEED. THE VEHICLE FEELS UNSTABLE WHILE DRIVING OVER ANY BUMP IN THE PAVEMENT AT 20MPH THE VEHICLE WOBBLES AND SWAYS.

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WHILE DRIVING ON THE INTERSTATE HIGHWAY AT APPROXIMATELY 70 MPH WHEN GOING OVER POT HOLES OR BUMPS LIKE ONES AT BRIDGE CROSSINGS THE STEERING LOSES CONTROL AND VIBRATES AND SHAKES. THE DRIVER HAS NO CONTROL OF THE STEERING YOU MUST SLOW DOWN TO APPROXIMATELY 45 MPH TO REGAIN CONTROL OF THE VEHICLE. ONE INCIDENT ON THE HIGHWAY HAPPENED WHEN WE WERE SWITCHING LANES ON THE INTERSTATE AT APPROXIMATELY 70 MPH THE ROAD CONDITION WAS SMOOTH AND AS WE MERGED INTO THE LEFT LANE THE STEERING VIBRATED AND SHOOK AND TEMPORALLY DID NOT HAVE CONTROL OF THE VEHICLE IN TILL WE SLOWED DOWN TO APPROXIMATELY 45 MPH. THE DEALERSHIP THAT I PURCHASED THE VEHICLE FROM HAS AFTER SEVERAL ATTEMPTS TO REPAIR THE VEHICLE CLAIMED THEY FIXED IT. THIS IS NOT THE CASE IT IS STILL A PROBLEM

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A SMALL BUMP CAUSES THE STEERING WHEEL AND FRONT END OF THE CAR TO VIOLENTLY SHAKE. IT HAPPENS AT VARYING SPEEDS, TAKING YOUR FOOT OFF THE ACCELERATOR OR TRYING TO BREAK DOES NOT GET IT TO STOP, YOU RIDE IT OUT.THE WHEELS ARE SHAKING ALONG WITH THE STEERING WHEEL. IN ADDITION, THE CLOCK DOESN'T KEEP TIME AND RADIO INTERMITTENTLY DROPS STATIONS, SCANS THROUGH ALL OF THE STATIONS OR PICKS UP STATIC. I HAVE A VIDEO OF NOT BEING ABLE TO CONTROL THE RADIO(ON OR OFF), UNABLE TO CHANGE THE VOLUME OR SHUT THE RADIO OFF. I WAS NOT ABLE TO USE TOUCH SCREEN OR THE CONTROLS ON THE STEERING WHEEL IN ORDER TO OPERATE THE RADIO. IT HAS BEEN BROUGHT IN FOR SERVICE ON FOR THE SHAKING 3 TIMES NOW, GOING ON 4. JEEP SAYS IT'S FIXED THE PROBLEM BY REPLACING THE STEERING STABILIZER/DAMPENER. JEEP KNOWS IT IS HAPPENING AND MENTIONED GETTING "JEEP ENGINEERING" INVOLVED AND HAVE BLACKED OUT INFORMATION ON PAPERWORK WE RECEIVED AFTER REPAIRS, CONCERNED WE WOULD SEE THE "CONTACT/ EMAIL ADDRESS". THE FIRST SERVICE VISIT THEY COULD NOT GET THE SHAKING TO HAPPEN AND "RESET THE STEERING TO FACTORY SETTINGS", "THAT IT WAS A LITTLE OFF." THE SECOND SERVICE APPOINTMENT THE SERVICE DEPARTMENT "COULDN'T GET IT TO HAPPEN". THEY HAD THE SALESPERSON I PURCHASED THE VEHICLE FROM TAKE THE CAR FOR A RIDE AND COMPARE IT TO HOW HIS JL DROVE. THEY ASKED IF A WORKER "COULD TAKE THE CAR HOME AND DRIVE IT A FEW DAYS". I AGREED.IT HAPPENED TO THE WORKER AND THEY REPLACED THE STEERING STABILIZER/DAMPENER THE FIRST TIME(ON THAT SECOND VISIT). THE THIRD SERVICE APPOINTMENT, THEY SAID THE "STEERING STABILIZER/DAMPENER WAS REPLACED WITH A FAULTY STABILIZER""THAT THERE WERE STILL FAULTY NEW ONES, THEY WERE GOING TO REPLACE IT. THE FOLLOWING DAY, ITS VIOLENTLY SHAKING. IT HAPPENS IN MOTION, HAVEN'T NOTICED IT WITH TURNING. I HAVE VIDEOS OF THE SHAKING HAPPENING TO THE STEERING AND THE ISSUES WITH THE RADIO.

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BOUGHT MY JEEP 2018 WRANGLER BRAND NEW, HAD ISSUED WITH THE STEERING BECOME VERY HARD TO TURN WAS BARELY TURNING ON A CORNER STREET. LITERALLY IMPOSSIBLE TO MAKE A RIGHT TURN,ALL OF A SUDDEN IT JUST BECAME EASY TO TURN AS IF NOTHING WAS WRONG. ALSO A SERVICE SHIFTER LIGHT AND THE STABILITY CONTROLL LIGHT COMES ON EVERY NOW AND THEN, NOW THE ISSUE IS THE SCREEN IS DISPLAYING AN ANTI THEFT SCREEN ASKING FOR A THEFT CODE AND JEEP WILL NOT TURN ON.

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EXTREME SHAKING IN THE FRONT END WHEN HITTING ANY BUMP IN EXCESS SPEEDS OF 50+MPH

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VIOLENT SHAKING IN THE FRONT END WHEN HITTING ANY BUMP IN EXCESS SPEEDS OF 50+MPH

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ON THREE SEPARATE OCCASIONS I HAVE EXPERIENCED WHAT IS KNOWN AS THE "DEATH WOBBLE" WHERE THE JEEP FEELS LIKE IT IS OFF BALANCE AND SHIFTING FROM SIDE TO SIDE; ALMOST LIKE YOU ARE SLIDING ON ICE. THIS HAPPENS AT A RATE OF SPEED OF 45 MPH OR LESS. MY JEEP HAS 5,400 MILES ON IT AND HAS NEVER BEEN MODIFIED.

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WHEN DRIVING IN COLD WEATHER OR JUST AFTER THE JEEP HAS BEEN SITTING IN LARK FOR A FEW HOURS IT WILL ALLOW ME TO STEER AT LOW SPEEDS BUT AFTER 45-60 MPH IT WILL LOCK ON ME A FEW TIMES UNTIL THE ENGINE IS FULLY WARM

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I BOUGHT THIS WRANGLER JL MODEL NEW THIS PAST SUMMER. SINCE THAT TIME I HAVE EXPERIENCED 3 SEPARATE OCCASIONS WHERE THE FRONT END SHAKES UNCONTROLLABLY WITH THE STEERING WHEEL SHAKING BACK AND FORTH. THIS OCCURRED ONCE ON A MULTIPLE LANE ROAD TRAVELING APPROXIMATELY 45MPH AND ONCE ON A HIGHWAY TRAVELING APPROXIMATELY 70MPH. I HAVE BEEN TOLD BY THE JEEP DEALER THIS IS TERMED A "DEATH WOBBLE."

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MY STEERING WHEEL SHAKES/VIBRATES RAPIDLY MULTIPLE TIMES DAILY AT SPEEDS VERYING FROM 20MPH THROUGH 80MPH. IT HAPPENS WHEN I HIT A BUMP OR SOME KIND OF IREGULAR FORM IN THE ROAD AND IT LAST FROM 5 SECONDS ALL THE WAY TO 35 SECONDS.

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BOUGHT JEEP JL 2018 BRAND NEW, I HAVE NOTICED ON AT LEAST THREE OCCASIONS THAT WHEN DRIVING ON REGULAR ROADS, STREETS, AT SPEEDS OF 25-45 MPH AND COMING TO A COMPLETE STOP, AT A LIGHT, OR STOP SIGN, OR STOPPING FOR A CAR IN FRONT OF YOU, AFTER TAKING YOUR FOOT OFF THE GAS, APPLYING THE BRAKE, JUST BEFORE YOU COME TO A COMPLETE STOP THE JL LUNGES FORWARD, WHILE YOU ARE STILL ON THE BRAKE. COULD THIS BE SOMETHING WRONG WITH THE ECM?

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ON 10-10-18 (15000MILES) I STARTED TO EXPERIENCE A DEATH WOBBLE THAT WAS GETTING WORSE VERY QUICKLY. I TOOK IT TO MY DEALERSHIP AND THEY HAD IT FOR 31 DAYS. THEY SAID IT WAS A PROBLEM IN ONE OF MY TIRES. I DROVE IT 200 MORE MILES AND IT STARTED AGAIN. I CALLED THEM BACK AND THEY TOLD ME THAT CRYSTLER SAID THERE WAS NO FIX FOR IT AND IT WAS STILL SAFE. AS IT CONTINUED TO GET WORSE, I CALLED CRYSTLER, AND THEY HAD THEIR TECH REACH OUT TO MY DEALERSHIP (TOOK 3 WEEKS). THEY SAID THEY NEEDED TO INSTALL AN AFTER MARKET STABALIZER BAR, WHICH THEY DID - AND AS I DROVE AWAY AND ON TO THE INTERSTATE THE JEEP WENT VIOLENTLY OUT OF CONTROL AND I WAS ALMOST HIT BY 4-5 OTHER VEHICLES ON THE INTERSTATE. I WAS ALMOST KILLLED. I DROVE RIGHT BACK TO THE DEALERSHIP AND EXPLAINED AS I WAS SHAKING WITH TEARS FROM FEAR. THIS HAS BEEN ALMOST 2 MONTHS AND THEY ARE REFUSING TO GIVE ME A LOANER. MY RESPONSES AND LACK OF URGENCY ON THIS IS BEYOND LEGAL. I AM NOT SAFE IN A $50K BRAND NEW VEHICLE. PLEASE SOMEONE DO SOMETHING ABOUT THIS VERY SOON, IT ISN'T JUST JEEP OWNERS, IT IS WHOMEVER MIGHT BE DRIVING AROUND THEM ON INTERSTATES AND HIGHWAYS.

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MY ELECTRONIC STABILITY CONTROL SERVICE LIGHT CONTINUES TO COME ON, EVEN AFTER SEVERAL REPAIRS AND SOFTWARE UPDATES.

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RADIO SCREEN SHOWS "DISPLAY HOT" VERY OFTEN. ENTIRE DASHBOARD IS EXTREMELY HOT TO THE TOUCH. IF YOU TOUCH THE VENTS, THE HEATED VENT WILL BURN YOUR FINGER. THERE IS A BURNING RUBBER SMELL.

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WHILE IN MOTION AT UP TO 50 MPH, ON CITY STREETS, ESC WARNING LIGHT AND CONTACT DEALER MESSAGE LIT UP ON DASHBOARD. STEERING REQUIRES NUMEROUS CORRECTIONS TO STAY ON PATH IN LANE.

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INTERMITTENT LOSS OF POWER STEERING AND/OR SEIZING. UPON DRIVING TO EXIT HIGHWAY AND GET TO DEALERSHIP ENGINE INDICATOR LIGHT CAME ON AND EVENTUALLY JEEP STOPPED DEAD WHILE DRIVING. COULD NOT BE PUT IN NEUTRAL TO MOVE OFF OF ROAD AND WOULD NOT RESTART AT ALL.*DT CONSUMER STATED AUTO WINDOWS WOULD NOT WORK ALTHOUGH THE CHILD LOCKS WERE DISENGAGED. RECEIVED RECALLED OCT. 5TH 2018 JUST AFTER CONSUMER PURCHASED THE VEHICLE WITH MILAGE OF LESS THAN 1200. UPDATED 1/30/18*JB

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SOON AFTER PURCHASING MY 2018 JL WRANGLER IN APRIL I BEGAN EXPERIENCING STEERING ISSUES. WHEN VEERING LEFT OR RIGHT TO CHANGE LANES, TAKE A CURVE, ETC. THE STEERING WHEEL WOULD 'LOCK' UP AND I'D NEED BOTH HANDS TO PULL IT BACK TO KEEP THE JEEP IN MY LANE. IT ONLY LASTS FOR A FEW SECONDS. I HAD RECEIVED NOTIFICATION THAT IT WAS TIME FOR MY FIRST MAINTENANCE APPOINTMENT AFTER PURCHASING THE JEEP, SO I CALLED TO SCHEDULE THAT AND ALSO TOLD THEM ABOUT THE STEERING ISSUE. ONE DAY PRIOR TO THE APPOINTMENT, MY DASHBOARD ALERT NOTIFIED ME TO "SERVICE THE ELECTRONIC STABILITY CONTROL". SINCE I ALREADY HAD THE APPOINTMENT, I KNEW THIS COULD BE ADDRESSED AT THAT TIME. THEN A FEW DAYS LATER I RECEIVED THE SAFETY RECALL U48 FOR STEERING INTERMEDIATE SHAFT. I CALLED THE DEALERSHIP AND LET THEM KNOW THAT I HAD RECEIVED THE RECALL NOTICE AND THAT I ALREADY HAD AN APPOINTMENT SCHEDULED. I TOOK THE JEEP IN FOR THE APPOINTMENT AND THE PROBLEM APPEARED TO BE FIXED AT FIRST. THEN IT HAPPENED AGAIN ABOUT A MONTH LATER AND THEN AGAIN JUST THIS PAST WEEK. IT'S A SCARY SITUATION. THIS LAST OCCURRENCE I WAS TAKING A CURVE IN THE ROAD WITH TRAFFIC COMING THE OTHER DIRECTION. THE STEERING WHEEL 'LOCKED UP' AND I HAD TO FORCEFULLY USE BOTH HANDS TO PULL IT BACK INTO THE LANE.

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MY JEEP HAS BEEN DRIFTING AND STEERING HAS BEEN AWFUL ON HIGHWAY, ESC AND SERVICE LIGHTS CAME ON. ALL WELDS UNDER THE VEHICLE ARE ABSOLUTELY HORRIBLE, AND I ABSOLUTELY DO NOT FEEL SAFE RISKING MY LIFE AND MY CHILD'S LIFE IN THIS VEHICLE WITH WELDS AND COMPONENTS THAT LOOK AS IF THEY WILL BREAK OR FAIL AT ANY MOMENT

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ABOUT A WEEK AND HALF AGO I GOT IN MY VEHICLE AND TURNED THE VEHICLE ON (STILL IN PARK) WHEN I RECEIVED TWO WARNING/SERVICE ALERTS. FIRST WAS, "SERVICE ELECTRONIC STABILITY CONTROL", AND SECOND, "STOP/START UNAVAILABLE SERVICE STOP/START SYSTEM". FYI, THE VEHICLE HAS ONLY BEEN IN MY POSSESSION FOR A FEW MONTHS, SOMETHING LIKE THIS SHOULDN'T HAPPEN. I HAVE ATTACHED THE IMAGES OF THE WARNINGS.

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STEERING WANDERS RIGHT AND LEFT AND IS VERY LOOSE AND LACKS CONTROL TO BRING IT BACK WHILE IN MOTION. PARTICULARLY BAD WHEN TURNING

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