What 1,793 owners told NHTSA about the 2018 Jeep Wrangler 4-door 4xe

Every dash warning lights come on, radio cuts off, steering loss occurs, have to fight steering to get pulled over, turn it off and back on, sometimes resets but not always. Issue happens at random but the last time it occurred around a curve, nearly went off the road because of the steering loss. Had all the wires and grounds cleaned & checked, all batteries are good, alternator is good, all relays are good.

NHTSA ODI 11584637

My Jeep only has 85,266 miles on it and my pistons/ calibers are locked up, resulting in my cailbers, rotors, and brake pads to all be replaced. This job is projected to cost me over $1,000. My car is currently undriveable.

NHTSA ODI 11578059

The contact owns a 2018 Jeep Wrangler. The contact stated that while driving at various speeds, the ABS, traction control, and other brake-related warning lights intermittently flashed on the instrument panel. The vehicle was initially taken to an independent mechanic where it was discovered that the module for the braking system was defective and needed to be replaced. The contact was referred to a dealer but was given a diagnostic fee to have the vehicle serviced. The contact later discovered the part that was needed to repair the vehicle; however, the contact was informed by several dealers that the part needed was on backorder. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 63,000.

NHTSA ODI 11565060

On occasion while driving several dashboard error lights will go on. These include ABS, Traction Control, electronic stability control, air bag and brake light. When these lights come on the power steering is typically lost and making it extremely difficult to steer the Jeep. It takes everything my wife to turn the steering wheel and get off the road. The brakes also tend to be applied which further makes it difficult to turn as the vehicle is slowed down. This issue not only endangers the driver and passengers in my vehicle but also those around me due to the inability to properly control my vehicle. I have had the vehicle at the dealers service center and they are not sure what the issue is. They have been able to reproduce but are still trying to discover root cause. This seems to be a widespread problem as both my 2018 Jeep Wrangler and 2020 Jeep Gladiator have the identical issues. Seems like a long shot that both of my vehicles would have the same issue at the same time if it wasn't a common issue. When Googling the problem, I find a lot of articles and video's but no solid cause.

NHTSA ODI 11541077

The power steering with no warning, just quits, working, get warning signs that the ABS is not working, included with the traction control.

NHTSA ODI 11540219

My local Jeep dealership in Hampton, Va (Winners Circle) believes the ABS control module has failed. While in drive my Jeep would not move forward, the hazard lights would not turn on, the analog speedometer failed to display speed, and power steering is lost. Several lights are illuminated: check engine light, service electronic stability control, and service shifter. The shop foreman (Ryan) and the service manager (Wesley Ward) have confirmed these issues via diagnostics and during multiple test drives. To my knowledge my ABS control module has not been inspected by anyone.

NHTSA ODI 11532319

While operating the vehicle, I lost Power Steering, Stability Control, Anti-Lock Brakes and when I was able to stop, the transmission was put into park and I was unable to shift gears. Dealership informed me that this is a known issue related to the Can Bus Connector located behind the glove compartment, which apparently controls all of the safety systems. There were multiple indicators lit on the dashboard along with a check engine light. Dealership is replacing the connector.

NHTSA ODI 11529700

All the lights on the Jeep came on. Locked up nearly had a wreck. Had to be towed. Now dealership is saying its the motor. Everything shut down. This is not the first time the jeep has shut all the way down. This is very dangerous. We had replaced the starter, and battery and spark plugs and box. The jeep worked for a day then the second starter burned up .

NHTSA ODI 11528833

The contact owns a 2018 Jeep Wrangler. The contact stated while driving 35 MPH, the check engine warning light illuminated. The contact was able to drive to the residence, where she parked and turned off the vehicle. The contact stated upon restarting the vehicle, the vehicle operated as needed. The dealer was notified of the failure and advised the contact to take the vehicle to their location for a diagnostic test. The contact stated that upon starting the vehicle and attempting to shift into drive(D), the gear shifter seized. The vehicle responded as needed after several attempts. The vehicle was taken to the dealer; however, the failure could not be duplicated. The dealer received remote assistance from Jeep engineers. Additionally, the contact stated while driving at an undisclosed speed, the messages "4WD Disabled", "Parking System Disabled", "Park" and other unknown messages were displayed. The traction control warning light, the check engine warning light and other unknown warning lights were illuminated. The vehicle was taken to the dealer, who cleared the codes, but could not duplicate the failure. The contact stated while driving 30-35 MPH, the windshield wipers engaged independently, the fuel gauge fluctuated up and down. Additionally, several unknown warning lights were illuminated. The vehicle lost power steering functionality. The brake pedal was depressed, but the vehicle hesitated to respond. The contact was able to pull into a parking lot. The vehicle was towed to the residence of the contact's daughter. The contact stated upon restarting the vehicle, the TPMS and other unknown warning lights were illuminated. The vehicle was then towed to the dealer to be diagnosed. The vehicle was not yet diagnosed nor repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 88,000. The contact stated the vehicle couldn't be diagnosed and out of pocket for rental and repairs for the vehicle.

NHTSA ODI 11528357

Driving on highway at 75MPH, chime followed by all warning lights. Speedometer falls to zero and a series of system failures scrolls through on message board. While taking the exit ramp, power steering fails halfway through the loop. Speedometer returns to normal momentarily, then jumps back and forth until destination. Power steering does not return.

NHTSA ODI 11508126

As I was driving, the ABS failed then multiple warning lights displayed and the power steering failed completely. Initially, I could not get the car to turn off.

NHTSA ODI 11502265

The contact owns a 2018 Jeep Wrangler. The contact stated while driving 30 MPH, the vehicle jerked and pulled inadvertently. There was no warning light illuminated. The contact was able to veer to the side of the roadway. The vehicle was taken to the local dealer where it was diagnosed that the rear brake calipers had seized. The dealer diagnosed that the rear brake calipers and the brake line needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The contact was awaiting a call back from the manufacturer. The vehicle was not repaired. The failure mileage was approximately 47,000.

NHTSA ODI 11492566

1. On numerous occasions my Jeep has suffered an electrical issue that renders the power steering, power brakes and other components in-operable. My dash goes blank, then restarts showing just about every system feature as needing serviced. The dealer has tried twice to fix it stating that a Star Connector has overheated and is the cause for the problem. This is a huge safety issue and I no longer feel I can trust it to not happen again. 2. The vehicle is impossible to drive without the power steering and brakes. The wipers stick on along with the electronic radiator fan. 3. Yes, The dealer has reproduced this and stated so on the repair invoice. Stating multiple codes in multiple modules for loss communication. 4. No, the vehicle or component has not been inspected by anyone other than the dealer. 5. No warning whatsoever! It has now happened for a fourth time and is back at the dealer.

NHTSA ODI 11485414

The dash board lights all came on, The steering wheel lost power, the ABS light came on, with check shifter, could not control Jeep.

NHTSA ODI 11484530

The contact owns a 2018 Jeep Wrangler. The contact stated while driving at various speeds, the driver’s side brake caliper seized causing the vehicle to stop or pull to the left. The vehicle was taken to the local mechanic who diagnosed that the front driver’s side brake caliper was faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer was notified of the failure and the contact was informed that the brake calipers were on back order and unavailable for purchase. The manufacturer was also notified of the failure. The failure mileage was 80,000.

NHTSA ODI 11482149

Several messages display simultaneously on and off as the vehicle is in motion which results in power being lost, then restored in a matter of minutes which are critical when traveling in traffic or on the interstate. Steering and brakes are the first to go, but the car remains operational. The gauges display as if the car is stationary with check engine, brake, start stop disabled, traction control and many other lights displaying in error as these things are happening.

NHTSA ODI 11474634

On Dec. 31, 2021, we discovered the left rear brake had "frozen" the brake pads to the rotor, causing it to drag and smoke. My wife was alone in the car at the time. We managed to limp it to the mechanic and got it replaced. On Feb. 8, 2022, it happened again on the front right wheel. This time she was again alone, 2 hours from home, and it smoked so severely she thought the car was on fire. We got it towed to the garage and this time, with a history developed, we got the other 3 calipers replaced along with the parts they ruined. There is no doubt that her safety is at risk with faulty brakes, whether they freeze or fail to grab. The problem WAS confirmed by the mechanic and he showed me how he confirmed it. He fixed it; no other entities inspected it. FCA US LLC did verbally acknowledge brake problems with that model. Wheel drag and a "burnt" smell started in December, 2021; cause discovered 12/31/21. No other prior warnings.

NHTSA ODI 11461627

I have had an issue since the vehicle was 6 months old, When applying the brakes, the pedal is low (half way to the floor), not a good feeling. When I do a quick pump, the pedal comes up to safe, responsive level and I get a good safe stop. I don't tow much, but i occasionally tow a small boat, I then don't feel safe at all. I have had it in to the dealer no less than 6 times for the issue and they claim all is ok. I have also paid to have an independent shop look at it and they do find it a problem and even a fix as when they pinched off the front hoses, the pedal was right up top. The last time at the dealer I was told that Jeep does realize that they have an issue but cannot supply replacement parts as they are needed for the cars being built...PLEASE HELP!

NHTSA ODI 11438088

WHILE DRIVING APPROXIMATELY 40 MPH THROUGH A DOUBLE CURVE ON A CITY STREET THE STEERING LOCKED UP ON MY 2018 JEEP WRANLGER. A STEERING ERROR, CHECK ENGINE LIGHT, TRACTION CONTROL AND ABS LIGHT ALL CAME ON. THE VEHICLE HAD TO BE TOWED BACK TO THE DEALER. THIS IS NOW THE 3RD TIME THE VEHICLE HAS BEEN TAKEN TO THE DEALER (TWICE VIA TOW). EACH TIME, THE SCANNER HAS GIVEN THE SAME CODES YET FCA HAS RETURNED THE VEHICLE TO ME STATED ITS FIXED. THE STEERING LOCKING UP COULD HAVE RESULTED IN AN ACCIDENT HARMING MYSELF OR ANOTHER VEHICLE.

NHTSA ODI 11361003

THE 2018 JEEP WRANGLER BEGAN HAVING PROBLEMS IN OCT OF 2019 WITH A RACING ENGINE AND ELECTRICAL ISSUES, MAY OF 2020 THE CAR HAD SEVERE ELECTRICAL ISSUES AND THE DEALERSHIP COULD NOT FIND ANYTHING WRONG. THE CAR WAS AT THE DEALERSHIP FOR 5 DAYS. IN JUNE THE SAME ELECTRICAL PROBLEMS OCCURRED AND IT WAS AT THE DEALERSHIP FOR 6 DAYS. WHEN THE CAR WAS RETURNED TO US THE DEALERSHIP SAID NOT TO DRIVE IT VERY FAR. ON JULY 23RD. THE CAR WENT ROGUE IN REVERSE AT 60 MILES AN HOUR BACKWARDS. NO PRESSURE TO THE ACCELERATOR, IT JUST TOOK OFF, IT HAS BEEN DETERMINED THAT THE BRAKING SYSTEM DID NOT WORK. IT WAS IN OUR DRIVEWAY.

NHTSA ODI 11352270

MY VEHICLE FAILED TO BRAKE AND STEERING WHEEL WAS NOT RESPONDING EITHER CAUSING ME TO CRASH INTO A VEHICLE PARKED IN FRONT OF ME THERE IS VIDEO SURVEILLANCE THAT WILL SHOW HOW LONG I WAS TRYING TO CONTROL THIS VEHICLE AND WAS NOT ABLE TOO I TOOK IT TO A JEEP DEALER AND THEY STATE THAT NOTHING WAS WRONG THERE ARE MULTIPLE FORUMS HTTPS://WWW.JLWRANGLERFORUMS.COM/FORUM/THREADS/MY-2018-JL-SPORTS-BRAKES-AND-STEERING-FAILED-TODAY-AGAIN-CAUSING-A-CRASH.42801/PAGE-2 THIS HAPPEN AT A MALL AROUND THE HOLIDAY SEASON I COULD OF KILLED SOMEONE IM TRYING TO SAVE A LIFE SOMETHING WENT WRONG AND IS HAPPENING TO OTHERS YET JEEP FAILS TO CHECK FURTHER INTO IT ON SATURDAY MY JEEP HAD STILL NOT BEEN CHECKED NOW AT 10AM I RECEIVED A CALLED TELLING ME THAT NOTHING WAS WRONG WITH THE CAR SO FAST THE DEALER OPENS AT 9AM IT TOOK YOU LESS THAN AN HOUR TO TELL ME NOTHING IS WRONG WITH THE CAR? PLEASE I NEED THIS DOCUMENTED ALL I'M TRYING TO DO IS AVOID SOOTHING LIKE THIS HAPPENING AGAIN AND SOMEONE LOSING THEIR LIVES BECAUSE OF IT. ALL I WAS DOING WAS TRYING TO PARK AT A MALL. CAN SOMEONE GET BACK TO ME SO I CAN EXPLAIN IN DETAIL WHAT HAPPEN. PLEASE! ATTACHED IS A PICTURE OF ONE OF THE VEHICLE THAT WERE HIT BY MY 2018 JEEP WRANGLER JL.*DT*JB

NHTSA ODI 11297315

MY JEEP BEGAN WOBBLING A FEW MONTHS AFTER I PURCHASED IT LAST JULY 2018.WOBBLING HAS ONLY OCCURRED WHILE DRIVING ON THE HIGHWAY. THEY DID A COMPUTER UPDATE LAST YEAR THAT WAS SUPPOSE TO FIX THE PROBLEM BUT ON 10/5/19 MY JEEP BEGAN TO WOBBLE UNCONTROLLABLY ANY TIME I REACHED 50 OR ABOVE. I TOOK IT IN ON MONDAY 10/13 AND WAS TOLD THE PROBLEM WAS REPAIRED BUT THE NEXT DAY WHILE DOING 50MPH IT BEGAN TO WOBBLE. THE TEMPERATURE READS 800 DEGREES RANDOMLY SINCE THE START AND THEY FINALLY TOLD ME PROBLEM WAS FIXED. THE CARS STALLS RANDOMLY AT RED LIGHTS AND I NEED TO TURN IT OFF AND RESTART IT. WHEN THIS HAPPENS THE GAS PETAL LOCKS AND I AM NOT ABLE TO DO ANYTHING UNLESS I RESTART THE CAR. THIS ALSO HAPPENED ONE TIME WHILE I WAS REVERSING THE CAR WHEN I SHIFT TO DRIVE THE CAR DID NOT MOVE AND THE PETAL LOCKED. MY RADIO HAS BEEN REPLACED 3 TIMES BECAUSE IT DOES NOT WORK PROPERLY AND THEY THOUGH THAT WAS THE REASON WHY THE TEMPERATURE WAS READING 800 DEGREES. STILL READ 800 DEGREE 3 RADIO'S LATER FOR. THE ENGINE MAKES A CLICK SOUND EVERY SO OFTEN NOT SURE WHAT THAT IS ABOUT.

NHTSA ODI 11267599

THIS WAS FOUND DURING A TIRE REPLACEMENT. THE LEFT REAR BRAKE WAS COATED WITH "OIL" THAT I WAS TOLD CAME FROM THE REAR TRANSMISSION SEAL NEXT TO THE WHEEL LEAKING. THE VEHICLE WAS, AT TIMES, HARD TO STOP. I WAS FORCED TO "SLAM" ON THE BRAKES TO GET VEHICLE TO STOP. THE ANTI-LOCK BRAKE FEATURE SEEMED TO STOP WORKING AND I WOULD SKID TO A STOP. THERE WAS NO CONSISTENCY IN THE OCCURRENCE OF THIS SYMPTOM. THE DEALER TOLD US THAT THEY WERE REPLACING THE REAR AXLE ASSEMBLY TO FIX THE PROBLEM.

NHTSA ODI 11218455

I PURCHASED MY 2018 JEEP WRANGLER UNLIMITED JL IN JUNE OF 2018. WITHIN THE FIRST MONTH OF HAVING THE VEHICLE THE PROBLEMS BEGAN. I INITIALLY HAD WINDSHIELD SEALS THAT WERE MISSING SO THE JEEP WOULD FILL UP WITH WATER FROM BEHIND THE DASHBOARD. THE DEALERSHIP SAID THEY "FIXED THE PROBLEM" AND THEN MY WINDSHIELD CRACKED BECAUSE THEY DIDN'T INSTALL PROPERLY, NOW IT IS LEAKING AGAIN BEHIND THE STEERING WHEEL. THIS WILL BE MY 3RD VISIT TO THE DEALERSHIP FOR THIS PROBLEM. THEN THE "DEATH WOBBLE" BEGAN AROUND 8/9,000 MILES, ALMOST CAUSING MULTIPLE ACCIDENTS. MY VEHICLE HAS BEEN IN TWO DEALERSHIPS SINCE OCTOBER 2018 TRYING TO FIX ALL OF THE ISSUES OCCURRING. THE JEEP IS BEING SENT TO THE DEALERSHIP FOR THE 5TH TIME ON APRIL 10, 2019 FOR ONGOING STEERING ISSUES. THE DAMPER (RECALL) IN THE VEHICLE WAS REPLACED 4 TIMES WITHOUT SUCCESS AND THE STEERING CONTINUES TO WORSEN. KEEP IN MIND, THE DAMPER RECALL FIX WAS ONLY AVAILABLE AT MY DEALERSHIP IN JANUARY OF 2019. I NOW HAVE 18,000 MILES ON THE VEHICLE, LOOSE AND WOBBLING STEERING, CAN'T MAINTAIN A LANE WHILE DRIVING, VIBRATION AND WOBBLING WHILE BREAKING, THE EMERGENCY BREAK IS NO LONGER ENGAGING (MANUAL TRANSMISSION), AND JUST PUT IN A COMPLAINT WITH JEEP A FEW WEEKS AGO AFTER LITTLE SUCCESS WITH THE DEALERSHIP. JEEP IS TELLING ME THAT MY UNSAFE, UNSTABLE VEHICLE HAS TOO MANY MILES ON IT TO BUYBACK. I HAVE HAD THE VEHICLE FOR LESS THAN 10 MONTHS AND HAVE NEVER HAD THIS MANY ISSUES WITH ANY OF MY OTHER VEHICLES IN MY LIFE. THE VEHICLE WILL BE GOING BACK TO THE ORIGINAL DEALERSHIP I PURCHASED IT FROM FOR THE 5TH TIME FOR STEERING ISSUES AND 3RD TIME FOR THE WINDSHIELD SEALS, ALONG WITH MANY OTHER ISSUES. I NO LONGER FEEL SAFE IN MY OWN VEHICLE IN WHICH I AM PAYING A HIGH PRICE FOR EVERY MONTH.

NHTSA ODI 11193925

I PURCHASED ON SEPTEMBER 14, 2018 THAT HAS WHAT IS CALLED THE "DEATH WOBBLE". IT ONLY OCCURS WHEN DRIVING OVER 60 MILES AN HOUR. IT IS CAUSED BY A FAULTY STEERING DAMPER. I BROUGHT IT IN FOR THE FIRST TIME IN DECEMBER 4, 2018 WHEN I COULD NOT GAIN CONTROL OF THE CAR AND ALMOST WRECKED. IT WAS THE 6 TIME IT HAD HAPPENED. THE CAR WAS SEIZED IMMEDIATELY, IT WAS A SAFETY ISSUE. I WAS TOLD TO CLEAN THE CAR OUT AND THEY COULDN'T TELL ME WHEN I WOULD HAVE IT RETURNED. I ALSO WAS HAVING THEM CHECK THE BRAKES AS THEY HAD BEEN SQUEAKING. I DID NOT RECEIVE THE CAR BACK UNTIL JANUARY 8 2019. AT THAT TIME, I WAS TOLD IT WAS FINE. THE BRAKES CONTINUED TO SQUEAK AND WHEN IT SNOWED, I FOUND OUT THE DEFROSTER WAS NOT IN WORKING ORDER. I WAS TOLD THE DEFROSTER PART WAS ON BACK ORDER (STILL NOT FIXED AND ITS APRIL 1, 2019) AND THEY GRINDED THE PADS OR ROTORS DUE TO A GLAZE ON THEM. THE BRAKES WERE SOFT AND STILL SQUEAKING. ON FEBRUARY 20 THEY SAID THEY WOULD ORDER NEW BRAKES. MARCH 1, BRAKES LOCKED UP AND I ALMOST WRECKED. I PUMPED THEM AND THEY WORKED AFTER THAT. I IMMEDIATELY DROVE THE CAR THERE AND LEFT IT. THE BRAKES WERE REPLACED, AND I PICKED THE CAR UP ON THE MARCH 7, 2019. MARCH 16, 2019 I WAS GOING OVER THE BRIDGE AT 65 MILES AN HOUR AND THE "DEATH WOBBLE" STARTED AGAIN. I ASKED MY HUSBAND TO DRIVE IT AND IT DID IT TO HIM AS WELL AT ABOUT 65 MILES AN HOUR AS HE WENT OVER A BUMP. WE LEFT TOWN ON SUNDAY MARCH 17 AND DID NOT RETURN UNTIL THE 22. ON MARCH 23, 2019 WE BROUGHT THE CAR IN. THE TECHNICIAN CONFIRMED IT WAS THE STEERING WHEEL DAMPER WAS FAULTY AGAIN. TO THIS DAY I STILL DO NOT HAVE THE CAR AND HAVE BEEN TOLD THAT THEY HAVE A "NEW" PART. THIS WILL BE THE 3RD TIME. DDOCUMENTS, DO NOT SHOW EVERY TIME I WAS IN THERE NOR WHAT WAS REALLY HAPPENING. IT SAID MY BRAKES WERE SOFT AND DIDN'T MENTION THAT THEY LOCKED UP AND SEIZED TO WORK.

NHTSA ODI 11193299