What 383 owners told NHTSA about the 2018 Hyundai Tucson Hybrid Hev

Oil consumption, will change oil and within weeks i will be down 23 Quarts of oil

NHTSA ODI 11704550

The engine on this vehicle burns oil quickly which is a known defect. I took the vehicle to the dealership and both times I was told everything was working fine. On 12/5/2025 the vehicle just lost power while driving. After getting the vehicle towed to a mechanic they said I needed a new engine.

NHTSA ODI 11703688

My 2018 Hyundai Tucson experienced complete engine failure at around 118,000 miles. The motor suddenly blew without warning. This vehicle uses an engine type known for widespread engine defects, including bearing wear and internal failure. I bought the vehicle used in 2023, maintained it regularly, and there were no warning lights or overheating before the failure. I had to put oil in my vehicle every week. I had to use 5qts of oil. It smelled like fumes coming through the vents. It then stalled on the highway while we had our son in the vehicle and shaked profusely. Mind you we had our son in the vehicle. How unsafe is that. I then did my research and found out Hyundai engines of this generation have a history of stalling, seizing, and internal damage. I am filing this complaint because this appears to be part of a known safety defect that can cause sudden loss of power while driving. We took it to shop and confirmed the motor blew. It was faulty. Also, sometimes the electrical components would turn off in vehicle such as radio and would go black. Also the turn signal would be on and then turn off. It would also shake while driving. This needs to be taken care of ASAP as it almost caused danger to my family and also caused financial strain on my family too as I now had to roll over my vehicle loan into a new safe vehicle. I would like to be contacted in regards to this. Thank you.

NHTSA ODI 11702770

My car on the expressway wouldn't go over 40 and this was happening intermittently so my car was unsafe. No check engine light but it was just at the dealership for an oil change. Has. been an ongoing problem since I bought the car! Smells, gets hot!

NHTSA ODI 11698101

Excessive oil consumption (failed 3 tests) now adding two quarts a week.... Transmission shifting issues (already had a replacement at 65,000 miles. Hesitation with acceleration. AWD and can barely make it up my driveway. Rpms rev when trying to go slow. Already needed a moonroof replaced because the motor died. USB randomly disconnects and reconnects for GPS.

NHTSA ODI 11697560

The contact owns a 2018 Hyundai Tucson. The contact stated that while driving at various speeds, the vehicle almost stalled. The contact stated that the check engine warning light illuminated and was flashing off and on. The accelerator pedal was depressed; however, the vehicle failed to respond as needed. The contact pulled over to the side of the road, and the vehicle remained running. The contact waited for a while and then shifted to drive(D) and was unable to accelerate above 30 MPH. The contact stated that the failure was a recurring failure. The vehicle was taken to a Parts Store and was scanned, and DTC: P1326 was retrieved. The contact had not taken the vehicle to a dealer or to an independent mechanic. The vehicle was not diagnosed or repaired. The contact was no longer driving the vehicle. The manufacturer was not informed of the failure. The failure mileage was approximately 102,000.

NHTSA ODI 11697679

Shortly after purchase, I had an oil change and vehicle inspection performed. I was informed that my engine may have an internal defect causing it to burn oil excessively. I later took the vehicle to a AAA-approved Hyundai service center, where they confirmed that the engine is burning oil due to a known manufacturer issue and that it is not the result of owner misuse or neglect. I have been quoted approximately $11,000 for a replacement engine, which is an extreme and unexpected cost for a recently purchased vehicle in otherwise good condition.

NHTSA ODI 11696184

I purchased this car [XXX] as a CPO vehicle from a Ford dealership. By [XXX] the oil pressure light would flicker and it was clear the car was burning a lot of oil between changes. On 8/22 an oil change was completed at dealer. On [XXX] the oil pressure light flickered and it was three quarts down. An oil consumption test was started at 112,000. On Sat [XXX] while driving to dealer for oil check, the car began shuddering violently and the check engine light came on, and went into limp mode. I was on a dangerous mountain pass at the time and it could have been a major issue. The day before a tractor trailer had almost run me off the road, if my car had stalled then I might not be here. Hyundais have a known issue with oil burning and engine damage. Right now I am stuck in a 14K loan with a car that is unsafe to drive. I am not sure what the dealer plans to do, or what the diagnosis is, but its clear these engines are not safe. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11695832

My 2018 Hyundai Tucson SEL PLUS limited showed a flashing check engine light on 10/14/2025 and basically gave up acerating pass 60mph while I was driving , I pulled over and called the dealership where I bought it from they told me to drive it in, I did and they did an oil change and filled up, we then began the oil consumption test which I brought it back yesterday 10/24/2025 and was told the whole engine needed to be replaced due to a major oil consumption problem, they advised me to bring it the Hyundai dealership to get it fixed they rudely told me no we can't fix this, we would have to wait for it to flash the check engine light again and it would have to fail a bearings test before it can be fixed and still have a possibly of it not fixing. only confirmed by the lot I bought it from since Hyundai refused to look at it.

NHTSA ODI 11695565

The contact's sister owns a 2018 Hyundai Tucson. The contact stated that while his sister was driving at an undisclosed speed, the vehicle briefly jerked and jolted, prompting her to pull over to the shoulder of the roadway to turn off the vehicle. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed failures with all four fuel injectors and the injector assembly. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the independent mechanic, who then diagnosed a failure with the catalytic converter. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 78,563.

NHTSA ODI 11695439

My 2018 Hyundai Tucson 1.6 Turbo (VIN [XXX] , 113,000 miles) burns oil excessively and was deemed to need full engine and turbo replacement ($15,382.95). Hyundai refuses responsibility (case #XXX). This is a widespread defect that causes potential loss of power while driving. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11694977

2018 Hyundai Tucson has excessive oil consumption. Burns multiple quarts of oil per 1000 miles. Hyundai refuses to remedy the oil consumption. Oil consumption has also led to having to replace the catalytic converter due to oil burn off.

NHTSA ODI 11695118

I am filing a complaint under the NC Unfair and Deceptive Trade Practices Act (N.C. Gen. Stat. § 75-1.1) regarding Hyundai’s handling of my 2018 Hyundai Tucson (purchased new May 2018). Since 2019, the vehicle has had repeated headlight failures (at least 12 bulb replacements), persistent “bulb out” warnings, and eventually melted wiring requiring headlamp assembly replacement in 2025. These issues were first reported in April 2023 under warranty but dismissed as “could not duplicate.” Hyundai later attempted to deny coverage, only replacing the assembly after escalation to Corporate. At the April 2023 visit, I also reported a rear noise that Hyundai dismissed. After warranty expiration, it was attributed to a leaking shock. Shocks were covered under warranty; failure to act while coverage was active left me unprotected. In May 2023, the engine failed due to oil loss and lock-up. Hyundai retained my vehicle from 5/15–6/30/23 for engine replacement. From Aug–Sep 2025, the car was held an additional 24 days, with no permanent fix for the electrical defect. Overall, my Tucson has been out of service for 60+ days between 2023–2025. Examples of unfair/deceptive conduct: Dismissing documented defects under warranty, only acknowledging later after expiration. Attempting to shift labor costs onto me in Jan 2025 despite warranty obligations. Returning my vehicle with only ~39 miles of gas after requiring me to return a loaner full. Repeated misdiagnoses and delays despite video and documentation provided. These actions are deceptive and unfair, leaving me with an unsafe, unreliable vehicle and causing financial loss and hardship to my work as a self-employed pet sitter and dog groomer. I request the Attorney General investigate Hyundai’s conduct and enforce consumer protections under UDTPA. Service records, receipts, and communications are available upon request.

NHTSA ODI 11690889

Van Hyundai Dealership in Carrollton, TX has confirmed excessive oil consumption causing catalytic converter failure that results in the engine stalling and unable to accelerate. We’ve already replaced the catalytic converter once in 2024 because it was full of oil and causing engine failure. Less than a year later (less than 10,500 miles) the same problem was reproduced. The dealership refuses to replace our engine due to the engine defect. This problem directly impacts the engines ability to perform, unable to accelerate on the interstate, and engine stalling which directly impacts our safety and puts our family into a life threatening situation when the engine fails on the highway. The engine has a defect that Hyundai refuses to address. There are no warnings or engine lights that appear beforehand which is extremely concerning and a liability. Hyundai motor company is corrupt. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11690365

The contact owns a 2018 Hyundai Tucson. The contact stated that while driving at 60 MPH, the vehicle lost automotive power, with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed, and the contact was advised that there were metal shavings found on the camshaft sensor. The contact was advised that the camshaft sensor, oil flow solenoid, and variable tee valve were faulty and needed to be replaced. The vehicle was repaired; however, the failure reoccurred 3 months later. The contact stated that while driving 60 MPH, the vehicle failed to accelerate as needed, with the check engine and oil light illuminated. The vehicle was taken to a local dealer, where the vehicle was diagnosed, and the contact was informed that the engine was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 56,942.

NHTSA ODI 11689984

Over the past nine months, I’ve been experiencing ongoing issues with my 2018 Hyundai Tucson engine and transmission. After four consumption tests and a flush confirming that the engine is burning between 0.8 and 0.3 liters of oil for every 1,000, I was informed Hyundai refuses to either repair the issue or conduct testing to determine the cause. The timeline is summarized below: •February 2025 – I was told by [XXX] my vehicle simply did not have enough oil after the last oil change; •March 2025 – I was informed an initial consumption test needed to be completed; •May 2025 – a second consumption test revealed the engine was burning more than 1 liter per 1000 and a flush was completed; •July 2025 – a third consumption test was completed, revealing that while the engine was excessively burning oil, it was not currently at 1 liter per 1000 based on that test; August 2025 – the oil light came on & I was instructed to put a liter of oil into my vehicle to make it to the certified dealer for next steps. The next steps were another consumption test. Unfortunately, because I was told to add oil to make it to the dealership, I was then informed that this added oil would alter the testing, and we had to start over. •September 2025 – I am now awaiting the results of the fourth consumption test. I have receipts for every 6 months or 7,500 of service since purchasing the vehicle., Despite the engine and transmission being under warranty, the dealership has refused to conduct testing to determine the cause of the issue or remedy the excessive consumption. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11689224

I took my car in for a daily oil change and inspection, where I learned that there was no oil is in my car after coming in 5k miles before as I have been religious about oil changes. I came in on Saturday September 20th for an inspection and was topped off with 3 quarts of oil but am now back in the shop Monday September 22nd to test the oil. The oil that was checked came out Black.

NHTSA ODI 11688893

My engine stopped and locked up. It happened while I was driving on the highway/interstate. Yes it has been diagnosed by the dealership. There was no warning lights prior to the system failure.

NHTSA ODI 11686442

I own a 2018 Hyundai Tucson with 87,000 miles that consumes about four quarts of oil per 1,000 miles. I first noticed the problem at 51,000 miles, despite regular maintenance. The issue has worsened, repeatedly damaging spark plugs and causing the car to seize. Hyundai has denied my request for a replacement engine because I am the second owner. I bought the vehicle at 26,000 miles, believing it carried the 100,000-mile warranty. I was never informed that coverage drops to 60,000 miles for second owners. I have maintained the vehicle with oil changes every 3,000 miles, yet it remains unsafe to drive long distances. This defect presents a serious safety risk, and Hyundai has not provided a resolution.

NHTSA ODI 11681222

My connecting rod came apart and went through the oil pan while I was on the highway. There were no engine or oil lights until the engine was already smoking and no longer accelerating luckily I was in the far right lane already and was able.to coast to safety. Hyundai is also refusing to honor my warranty. It requires a completely new engine. So this was a catastrophic engine failure with no warning.

NHTSA ODI 11681226

There is a very well known issue with Hyundai (and Kia) and oil consumption issues, no recalls have been issued yet and I am another person dealing with this without any real support from Hyundai to solve the issue. In 2024 I did an oil consumption test, they found it was burning oil excessively and I had to pay $700 out of pocket for a cleaning they recommended. Afterwards it was burning only 1 quart every 1k miles which they said is acceptable so we moved on. Less than a year later I am still dealing with this issue only it has gotten worse, I am burning 5-6 quarts every 1k miles. I do keep up with my oil changes, I now have to check it and top it off almost daily, and even without being a car expert I know that something HAS to be done... why aren't there any recalls yet? Despite keeping up with my maintenance, there are other issues that can be related from this issue, including the engine stalling or skipping which is a safety issue when driving.

NHTSA ODI 11680417

I have regular oil changes (every 3k mi) and every time I go get say there’s no or low oil. At the beginning of July my engine coil in column 3 failed and I had all four coils and spark plugs replaced. Since the replacement my engine is still consuming a quart of oil per week

NHTSA ODI 11679581

I am submitting this formal safety complaint regarding my 2018 Hyundai Tucson. The vehicle has 101,900 miles and has been well maintained. Recently, it began experiencing severe performance issues, including difficulty accelerating and consuming oil at an abnormal rate. The dealership diagnosed the problem as a failed catalytic converter with an estimated repair cost of over $8,000. While Hyundai has an active recall on the engine for this model year, they have stated that my specific problem is not covered, despite the fact that the catalytic converter failure appears to be directly related to the engine defect. The oil consumption and acceleration issues raise serious safety concerns, as the vehicle can lose power unexpectedly while driving. I am a teacher, a parent, and have one child with special needs. I have no other form of transportation and am still making payments on a car I cannot safely drive. Hyundai’s refusal to address this issue as part of the known recall leaves me with an unsafe and inoperable vehicle through no fault of my own. I believe this matter warrants further investigation by the NHTSA, as it suggests that related component failures stemming from the defective engine are not being adequately addressed, leaving owners at financial and safety risk. I respectfully request that the NHTSA investigate whether Hyundai is failing to address a known defect’s full scope and to take appropriate action to ensure the safety and fair treatment of affected consumers. Thank you for your attention to this matter.

NHTSA ODI 11679266

Evidence package for dealer fraud: demand letter, SMS threats, sales contract, diagnostic report. Catalytic converter failure caused by chronic oil overfill (2+ quarts excess). Symptoms: - Loud whistling noise from exhaust - Severe power loss (unable to reach 60 mph) - Check engine light activation (codes P0011/P000A) Safety risks: 1. Stalling hazard at highway speeds 2. Fire risk from clogged converter 3. Engine seizure due to oil contamination Confirmed by Hyundai dealer (Evansville, IN) on [XXX] - ONE DAY AFTER PURCHASE. Defect existed pre-sale: - Dealer admitted exhaust issue in writing: "probably will be in the exhaust" - Formal demand letter documented hidden defects on 04/28/2025 - Vehicle returned to dealer on 04/24/2025 where it remains Evidence confirms fraud: - Diagnostic report shows pre-existing conditions - Dealer demanded $300 to release vehicle, then $900 for repairs - "As-is" claim invalid due to defect concealment Warning signs appeared immediately post-purchase. Vehicle available for inspection. Legal violations: - Clean Air Act (emissions warranty breach) - KRS 367.110 (deceptive acts) - FTC Used Car Rule (undisclosed defects) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11678267

29 days after I bought a 2018 Hyundai Tucson. The vehicle started making a ticking noise and stopped accelerating. I called the dealership and they said we didn't get a warranty. I said no that isn't correct, no warranty was offered and after seeing ALL the known engine problems I understand why ken ganley in medina wouldn't offer one. Now not even a month into having this vehicle, I have a brand new 5 year loan and a vehicle that won't move until I put a new engine in it and the dealership won't do anything for me. This is the worst experience I have ever had purchasing a vehicle

NHTSA ODI 11678122