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What 383 owners told NHTSA about the 2018 Hyundai Tucson Hybrid Hev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (383)Crash / fire / injury (23)Engine (232)Transmission & drivetrain (100)Brakes (40)Electrical system (27)Fuel system (22)Speed control (16)Lights (12)Body & structure (8)Engine & cooling (8)Airbags (5)

5 of 383 complaints match · Airbags · clear filters

Oct 17, 2025AirbagsBody & structureCrash

On October 13th 2025, we were involved in a serious collision while driving our 2018 Hyundai Tucson. The vehicle was struck from behind and spun into a semi-truck, totalling the vehicle. Despite the forward and lateral collision to the semi-truck, no airbags deployed at all during the accident. This resulted in the Tucson driver striking his head on the steering wheel. Our 5-month old son was also on-board the vehicle in his car seat. While everyone walked away from the accident, both adults passengers had whiplash/minor neck injuries that could have been mitigated by airbags deploying. We have serious safety concerns about Hyundai's airbags because of this incident.

NHTSA ODI 11694065

Jun 13, 2025Electrical systemAirbagsCrash1 injury

After an impact with a large buck (deer) on a main highway while traveling 70 miles per hour, the airbags failed to deploy.

NHTSA ODI 11666669

Jan 11, 2021AirbagsCrash2 injuries

TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE HIS MOTHER WAS DRIVING AT 30 MPH, SHE WAS STRUCK FROM THE FRONT PASSENGER SIDE BY ANOTHER VEHICLE THAT WAS TRAVELING 40 MPH. THE CONTACT STATED THAT ALL THE AIR BAGS DEPLOY EXCEPT THE DRIVER SIDE CURTAIN AIR BAG. THE DRIVER SUSTAINED BROKEN STERNUM, BROKEN RIBS BROKEN LEGS AND HEAD TRAUMA. THE OTHER DRIVER SUSTAINED BROKEN BONES BOTH DRIVERS REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.*DT*JB

NHTSA ODI 11387473

Sep 28, 2020AirbagsSeat beltsCrash2 injuries

TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT STATED WHILE IDLE ANOTHER VEHICLE DRIVING APPROXIMATELY 55 MPH CRASHED INTO THEIR VEHICLE FROM THE REAR CAUSING THEM TO REAR END THE VEHICLE IN FRONT OF THEM. THE CONTACT STATED THE SEAT BELT FAILED TO RETRACT. THE AIR BAGS DID NOT DEPLOY. THE CONTACT HIT HIS FACE ON THE STEERING WHEEL. THE PASSENGER RECEIVED SHOULDER INJURIES. OTHERS INVOLVED DID NOT RECEIVED INJURIES. THE CONTACT AND THE PASSENGER RECEIVED MEDICAL ATTENTION. THE VEHICLE WAS TOWED AND HAS NOT BEEN OFFICIALLY DEEMED TOTALED AS OF YET. A POLICE REPORT WAS FILED. THE CONTACT HAD NOT CONTACTED THE DEALERSHIP. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE 24,000.

NHTSA ODI 11361471

May 15, 2020Electrical systemAirbagsEngineCrash1 injury

HELLO EVERYONE, 2018 HYUNDAI TUSCON PROBLEM: ENGINE/AIR BAG CAUSE: UNKNOWN * AFTER A COLLISION WITH 2 LARGE DEER ON A MAIN HIGHWAY EARLY MORNING, IMMEDIATELY BROUGHT IT TO A SHOP. THE BODY WORK WAS FINISHED AND I HAD THE CAR BACK, UNFORTUNATELY AFTER THAT MY ENGINE WAS VERY VERY SLUGGISH. IRREGULAR SHIFTING, SLIGHT TICKING IN ENGINE BLOCK, NO LATER I HAD ISSUES WITH BATTERY LIGHT COMING ON ( THE CAR SHUT OFF) WHILE I'M MOTION ON MAIN ROAD. NEEDLESS TO SAY THE DEALERSHIP SAYS THAT IT'S A TOTAL LOSS, THIS 2 YEAR OLD VEHICLE WITH LESS THAN 50,000 MILES HAD A BLOWN ENGINE DUE TO UNKNOWN CAUSES. I NEED SOME EXPLAINING FROM SOMEONE WHY THIS HAPPENED TO MULTIPLE OWNERS. *TR

NHTSA ODI 11324657

Working with the data? Download all 383 complaints as CSV · fetched from NHTSA July 20, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2018 Hyundai Tucson Hybrid Hev verdict →