What 383 owners told NHTSA about the 2018 Hyundai Tucson Hybrid Hev

I purchased this car [XXX] as a CPO vehicle from a Ford dealership. By [XXX] the oil pressure light would flicker and it was clear the car was burning a lot of oil between changes. On 8/22 an oil change was completed at dealer. On [XXX] the oil pressure light flickered and it was three quarts down. An oil consumption test was started at 112,000. On Sat [XXX] while driving to dealer for oil check, the car began shuddering violently and the check engine light came on, and went into limp mode. I was on a dangerous mountain pass at the time and it could have been a major issue. The day before a tractor trailer had almost run me off the road, if my car had stalled then I might not be here. Hyundais have a known issue with oil burning and engine damage. Right now I am stuck in a 14K loan with a car that is unsafe to drive. I am not sure what the dealer plans to do, or what the diagnosis is, but its clear these engines are not safe. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11695832

The contact owns a 2018 Hyundai Tucson. The contact stated while driving 70 MPH and depressing accelerator pedal, the vehicle started to decelerate. The contact pulled over to the right side of the road and turned off the vehicle. The contact waited for two minutes and attempted to restart the vehicle; however, the vehicle failed to respond as needed. The brake warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with a misfire in cylinders #1 and #2. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 20V543000 (SERVICE BRAKES, HYDRAULIC); however, the VIN was not included. The manufacturer was notified not notified of the failure. The failure mileage was 177,000.

NHTSA ODI 11666021

My daughter‘s car was in park and still running and she got out of the car and went to the back of the car opened up the hatch cleaned her window went to the side of the car passenger side went to go get out her lunchbox and the car ran over my daughter And crushed her left side and tore off part of her face. The car came out of park on its own in my driveway and I have a video of this from my camera. She was taken obviously to the hospital by ambulance and she sees a plastic surgeon every week now this just happened March 5. Something is not right. The car shouldn’t have ever come out of park on its own in order for it to come out of park and go backwards you need to press your foot on the break and put it in reverse it reversed on its own onto my daughter.

NHTSA ODI 11652747

ABS SENSOR, downhill light, traction control light stays on. In August 2023 the transmission had to be rebuilt from slipping. After work there is still transmission slipping. Media display goes blank often and will not show all of display sometimes.

NHTSA ODI 11584294

The contact owns a 2018 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. There was no further information provided. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11563497

Transmission is jerking when driving. Brakes are squeaking.

NHTSA ODI 11540530

The contact owns a 2018 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle sporadically accelerated which caused the contact to crash into another vehicle. No injuries were sustained. A police report was filed. No air bags were deployed. The vehicle was towed to an auto repair center. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 69,000.

NHTSA ODI 11516319

The component or system failing is the brake system. When applying the foot to the brake pedal, sometimes it goes to a very low level. The problem was reproduced with the service technicians of a dealer. They made a maintenance service (break flush) to the brake system. Problem seemed to be solved, but it came back again. The mileage between the first service and second service was 1,591 miles. In the second service, technicians made inspection to the brake pads, they were found within parameters. Test drive was made, and the problem was not reproduced. Not sure if they made additional service. After few weeks, the problem repeated again. This is an intermittent problem. Sometimes occurs, but not always. No warning lamps or indicators present at the time the problem occurs.

NHTSA ODI 11495559

Good day, I hope your day is going well. I have a 2018 Hyundai Tucson and on several occasions when I have tried to stop rapidly my break seem to fail and the car slid further than expected. I noticed that there was an anti lock break hydronic recall on the 2018-2022 models but I never received a letter for my vehicle

NHTSA ODI 11489704

The contact owns a 2018 Hyundai Tucson. The contact stated while driving 65 MPH and exiting the highway, the brake pedal was depressed but failed to respond and the vehicle started jerking. The oil warning light was illuminated. The contact continued to depress the brake until the vehicle responded. The contact continued to drive the vehicle. The contact stated that the failure reoccurred with increased intensity while driving. The brake warning light illuminated. The contact veered to the side of the road. The vehicle was towed to the dealer but was not diagnosed. The contact referenced NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulic). The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 83,000.

NHTSA ODI 11449561

In many Instances, I come close to get involved in accident. I cannot apply HARD BRAKING. When the hard braking is applied, I feel my foot is touching the ground and the brake cable is going to break. It is very scary and unsafe.

NHTSA ODI 11443170

The contact owns a 2018 Hyundai Tucson. The contact stated that while driving at 35 MPH, the check engine light illuminated on the instrument panel as the vehicle stalled. Due to the failure, the contact had the vehicle towed to a dealer where they informed her of NHTSA Campaign Number: 20V543000(SERVICE BRAKES, HYDRAULIC); however, the parts for the recall were unavailable. The vehicle remained in the possession of the dealer for four months and recently informed her that her engine needed to be replaced; she was given an estimate for the repair. The manufacturer was also notified of the failure and offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 49,000. (RECALL RELATED INCIDENT) TS

NHTSA ODI 11436476

The contact owns a 2018 Hyundai Tucson. The contact stated while driving 35-40 mph and making a turn, the brake pedal was depressed however, the vehicle failed to respond. The passenger engaged the parking brakes to stop the vehicle. The engine, battery, and oil warning lights were illuminated. Additionally, while driving the engine ceased. The contact received notification of NHTSA campaign number: 20V543000 (Engine) however, the part to do the recall repair was unavailable. The vehicle was towed to the local dealer who confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 96,000. Parts distribution disconnect.

NHTSA ODI 11423988

The contact owns a 2018 Hyundai Tucson. The contact received notification of NHTSA campaign number: 20V543000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11419378

THE PARTS TO FIX THIS RECALL ARE BACKORDERED. THEY HAVE BEEN FOR THE PAST 6 MONTHS AND OWNERS DON'T KNOW WHEN THE PARTS WILL BE AVAILABLE. IN THE MEANTIME, WE RISK HAVING OUR CARS START A FIRE WHICH CAN LEAD TO SEVERE DAMAGE AND/OR DEATH. SEP 04,2020 MANUFACTURER RECALL NUMBER195 NHTSA RECALL NUMBER20V543000 RECALL STATUS: RECALL INCOMPLETE SUMMARY HYUNDAI MOTOR AMERICA (HYUNDAI) IS RECALLING CERTAIN 2016-2021 TUCSON VEHICLES. THE ANTI-LOCK BRAKE HYDRAULIC ELECTRONIC CONTROL UNIT (HECU) COULD CORRODE INTERNALLY AND CAUSE AN ELECTRICAL SHORT, POSSIBLY RESULTING IN AN ENGINE COMPARTMENT FIRE. SAFETY RISK THE SUBJECT VEHICLES ARE EQUIPPED WITH ANTI-LOCK BRAKE SYSTEM ("ABS") MODULES THAT COULD MALFUNCTION INTERNALLY AND CAUSE AN ELECTRICAL SHORT OVER TIME, AN ELECTRICAL SHORT COULD RESULT IN SIGNIFICANT OVERCURRENT IN THE ABS MODULE, INCREASING THE RISK OF AN ENGINE COMPARTMENT FIRE.

NHTSA ODI 11416247

I HAVE BEEN REACHING OUT TO AUTO NATION WHERE I PURCHASED MY 2018 HYUNDAI TUCSON WHILE DRIVING ON THE HIGHWAY THERE WAS A SWISHING NOISE AND SPUTTERING THE CAR JUST STOPPED I WAS HOWEVER ABLE TO GET ON THE OFF RAMP THE CAR WAS TOWED WHICH COST ME 528.00 TO GET OUT HAD HE RE-TOWED TO AN AUTO BODY SHOP AND THE ENGINE ROD BLEW OUT AND UP MAKING A GOOD SIZE HOLE IN THE OIL PAN NOW I HAVE TO PAY 120.00 DIAGNOSTICS CHARGES BUT THEY DO NOT THINK HYUNDAI WILL PAY FOR REPAIRS SO I'M PAYING FOR A CAR THAT IS COMPLETELY INCAPACITATED. I WAS READING ON YOUR REPORTS CONCERNING HYUNDAI AND KIA THE LAW SUIT FOR THEIR SLOW RESPONSE BUT TO THIS DAY I HAVE NOT RECEIVED ANY INFORMATION REGARDING THIS PROBLEM YOUR KNOWLEDGE AND REPORT ON THE ENGINE PROBLEM AND ROD IS EXACTLY WHAT HAS HAPPENED TO MY HYUNDAI EXCEPT IT HASN'T CAUGHT ON FIRE AS OF YET MY UNDERSTANDING IS PARK IT AWAY FROM EVERYTHING AS JUST BEING PARKED IT CAN STILL CATCH ON FIRE. I NEED HELP ON THIS MATTER... THANK YOU I HAVE BEEN TRYING TO GET THIS RESOLVED SINCE MARCH 2021

NHTSA ODI 11415535

TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO FRIENDSHIP HYUNDAI OF JOHNSON CITY (3408 N ROAN ST, JOHNSON CITY, TN 37601) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11415094

TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED BUD CLARY FORD (700 7TH AVE, LONGVIEW, WA 98632, (360) 423-4321) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11414995

WARNING LIGHT ON DASHBOARD BOARD GOES ON AND OFF CONSTANTLY INDICATING REAR BRAKE LIGHT NEEDS ATTENTION. WHEN WARNING LIGHT IS ON, BRAKE LIGHT DOES NOT WORK. WHEN WARNING LIGHT TURNS OFF, BRAKE LIGHT WORKS. THIS HAPPENS WHEN CAR IS ON AND CONSTANTLY AT RANDOM TIMES EVEN WHEN I'M STATIONARY. ALSO, WHEN I'M STOPPED, CAR TUGS LIKE IT WANTS TO ACCELERATE.

NHTSA ODI 11413638

TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. GREG MAY HYUNDAI (1501 TX-340 LOOP, WACO, TX 76712) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT PARTS WERE ON BACK ORDER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11408394

TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO LOYALTY USED CAR SUPER CENTER (2833 S CRATER RD, PETERSBURG, VA 23805) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11408452

TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED JENKINS HYUNDAI OF LEESBURG (9145 US-441, LEESBURG, FL 34788, (352) 815-2516) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11406658

TL *THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED HYUNDAI OF WESLEY CHAPEL (27000 WESLEY CHAPEL BLVD, WESLEY CHAPEL, FL 33544, (813) 437-4745) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11406479

RECALL ON MY 2018 TUSCON BRAKES, BRAKES WERE ACTING ODD AND MY DAUGHTER UTIMATELY ENDED UP ROLLING AND TOTALLING IT IN OCT 2020. IN MARCH 2021, WE RECEIVED A RECALL NOTICE FOR BRAKES. SHE HAD MENTIONED THE BRAKES ACTING FUNNY, BUT ONLY HAVING 18K MILES. WE ASSUMED IT WAS STILL NEWNESS. SHE RECEIVED A HEAD INJURY AND SEST BELT SORES ON HER HIPS.

NHTSA ODI 11406025

TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. ALL STAR HYUNDAI (10313 AIRLINE HWY, BATON ROUGE, LA 70816, (225) 274-0071) WAS CONTACTED. THE CONTACT WAS INFORMED THAT THERE WAS A 60 DAY BACK-UP FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11405630