What 414 owners told NHTSA about the 2018 Hyundai Santa Fe Sport

The engine started making horrible noises and stopped accelerating mid high way. Was very unsafe

NHTSA ODI 11516707

The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated that the vehicle was experiencing excessive oil consumption. The contact stated that she had to add a quart of oil after driving less than 1,000 miles. The vehicle was taken to the dealer, where an unknown repair was completed; however, the failure recurred. The manufacturer was notified of the failure and a case was opened; however, the manufacturer later informed the contact that the vehicle was operating as designed. The contact stated that the failure persisted. The vehicle was not repaired. The failure mileage was approximately 50,000.

NHTSA ODI 11515988

The check engine light has gone on three times in the last 18 months. Vehicle has 62,000 miles on it. The first 2 times the issue was with the fuel injectors. All 4 injectors were replaced the first time about 31,000 miles on car and the 2nd time needed to cleaned manifold and reset injectors. today's issue was malfunctioning high pressure fuel pump that leaked into the crank case. The codes for the two most recent repairs are available at Lia Huyndai 645 central ave albany ny. All 3 cases have been confirmed by dealer (Fucillo or Lia). There is one common theme "fuel" involved in all of the warning light problem/code. I have also have a case opened in customer affairs with Hyundai Case #21254176

NHTSA ODI 11515989

Driving home from work, engine suddenly make loud knocking noise, then the car was unable to accelerate. All lights on dashboard lit up, car turned off, unable to start again in neutral. Had to coast off the highway onto side of road with no power. Car never would restart.

NHTSA ODI 11515231

I have encountered 2 issues that can lead to engine failure: 1- Crack in the Oil Pan, 2- High oil consumption leading to engine failure. 1 - I took my vehicle in for the 5,000 mile oil change Jan 11, 2023. I also told them that my engine was idling rough when I was sitting still. After an hour wait, I was told the oil level was very low and the technician had found a crack in the oil pan near the oil drain plug. I was showed the crack in the pan and allowed to take pictures. They had a pan in stock and replaced the pan. My odometer reading for the service was 87,476. 2 - On March 25, 2023 I checked my oil level and the dip stick showed I was 2 quarts low. The odometer reading at that time was 90,826. I added 2 qts of oil. In retrospect my engine had starting idling rough about 2 weeks before I had to add the 2 qts of oil. The engine ran smoother after the oil was added. I have pictures of the odometer reading and the dip stick. I went into the dealership on March 27, 2023 and told service advisor about the problem. They couldn't get me in until Mon. April 3, 2023. Odometer was reading 91,146. The 90,000 mile service was done and I was told my engine was consuming a lot of oil. I am now in the process of getting Hyundai to approve an Oil Usage Test. If it fails, the dealership told me Hyundai would replace the engine.

NHTSA ODI 11515314

Hyundai levels 1 and level 2 made promises to do fire hazard recall plus fix other warranty issues while still under warranty. they agreed to do all at same time under warranty. now they walk away from the fire hazard recall, reneged on other repairs and sent to Hyundai Escondido which demanded payment in advance for warranty work. The car is nice but have lost confidence in vehicle due to constant reminders to dont drive often and do not park in garage. We have been in fear for over a year and they do nothing. Now they say I have to file a legal case for lemon law and pay the expenses. They promised loaner or rental plus any out of pocket but it was all a lie. They promised to find another repair dealer and again, lied. always saying "we're having difficulty contacting the dealer" then go dark.

NHTSA ODI 11514872

The contact owns a 2018 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic). The contact stated that while driving at an undisclosed speed, the vehicle was shaking while coming to a stop. The check engine warning light was illuminated. The vehicle was taken to two different independent mechanics, who determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 135,000.

NHTSA ODI 11514638

Losing half a quart of oil every 1000 miles, that would be about 3 quarts every 6000 miles This is not normal for a 2018 car with 65700 miles on it Car had an Oil Consumption Test by dealer No warning lights have come on

NHTSA ODI 11514186

The acceleration of the vehicle from a stop. Whether from a stop sign, stop light, even sometimes after slowing down after a turn. It hesitates while the gas pedal is still being applied. Causing the vehicle to slow and other vehicles are forced to brake. The engine does not rev and the tachometer does not move. There are no warnings lights or vehicle notifications. After several attempts to bring it to the dealership, they are never able to replicate the issue. The OBD scans show no issues. It has never been a constant problem, however it remains as a "hit or miss" issue. Could be days of no problems and then popping back up every stop.

NHTSA ODI 11513762

Within the last few weeks my 2018 Hyundai Santa Fe Sport SUV has been experiencing few noticeable issues. 1st my vehicle doesn’t want to start when I turn the key, I have to open the door close it then try again and it will turn over to start. 2nd recently driving on the highway my vehicle slowed all the way down and started jerking like it wanted to cut off. I would push my accelerator down as far as possible and it will still go slow and not speed up.3rd my vehicle is making a throttle/knocking noise and a blinking check engine light is on as well.

NHTSA ODI 11512567

I noticed at roughly about 120,000 miles the vehicle started slowly consuming oil. Vehicle now consumes excessively at 1 quart of oil about every 800 to 1000 miles. Oil level needs to be checked daily for fear of further damage. I recently changed the oil on 3/12/23 and checked oil on 3/15/23 and vehicle was a half quart low.

NHTSA ODI 11512090

The electric windows motor on the left back window was heating up it was making this unique sound every 2-4 min till I finally got tired of it and had someone find out what it was. We had to unplug the motor because It would of caught on fire while I was driving eventually

NHTSA ODI 11509637

The contact owns a 2018 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 22V810000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect

NHTSA ODI 11508908

The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated while driving 65 MPH, the oil warning light was blinking. The contact checked the oil level and noticed that there was no oil in the engine; the contact added oil to the engine. The vehicle was taken to the dealer to be diagnosed. The valve cover gasket was replaced, and more oil was added to the engine. On another occasion, the contact checked the oil level and notice there was no oil in the engine again. The vehicle was taken to the dealer again and the dealer stated that a consumption test needed to be performed. The vehicle was taken to an independent mechanic and the mechanic stated that the oil maybe leaking through the exhaust pipe. The vehicle was not repaired. The manufacturer was contacted, and the manufacturer stated that the vehicle needed an oil consumption test performed. A case was filed. The failure mileage was 77,600.

NHTSA ODI 11508596

2018 HYUNDAI SANTA FE SPORT. CONSUMER WRITES IN REGARD TO PARTS BEING UNAVAILABLE TO PERFORM SAFETY RECALL.

NHTSA ODI 11506940

Oil leaking

NHTSA ODI 11502906

We have always had our 2018 Hyundai Santa Fe Sport 2.0T serviced at our local Hyundai dealership in St. Cloud MN. All required maintenance has been done. Our vehicle has 68400 miles on it. We left MN for our winter home in Apache Junction Az after Christmas. We experienced loss of power and the check engine light came on. We were in the higher elevations of AZ and experienced blizzard conditions during this loss of power we barely made it to our destination due to this lack of power. Our vehicle is at a Hyundai dealership in Apache Junction AZ for 9 days counting with no back up vehicle. The dealership called us and said our vehicle has experienced engine failure. Now waiting on Hyundai. Very disappointed!!!

NHTSA ODI 11501397

The contact owns a 2018 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 22V810000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11498268

My 2018 Hyundai Santa Fe has a blown engine and will cost over $9000 to replace. Unfortunately my car is out of warranty at 120,000 miles. It has become known to me that this particular car, and thousands of others, has known problems with the engines. So much so, that a software update for a sensor was available in 2017, oil consumption issues and civil law suits have been highly publicized. I was never notified of the software update, which would have extended my warranty to 10 years and 120,000 miles. I was diligent in oil change and maintenence on my car yet of no fault of my own the engine needs replaced. I believe Hyundai has been aware of these defects and did nothing to rectify the company-wide problem, just hoping many cars would fall out of warranty first. I have been told that since I am not the original owner and the car is out of warranty it would cost over $9000 to replace the engine ( the Kelly Blue value on my car should be $8000- $9000). Additionally, recall campaign #953 would have likely recognized the engine issues, but I was never contacted by Hyundai regarding the recall, and just found out about it when my car was in for service.

NHTSA ODI 11497107

The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated that while driving approximately 60 MPH, the vehicle made a loud banging sound coming from the engine compartment. The instrument panel illuminated with several unknown warning lights. The vehicle then lost motive power. The contact was able to coast to the side of the road. The vehicle was towed to the dealer who diagnosed that the engine failed due to a connecting rod going through the engine. The vehicle had not been repaired. The manufacturer was made aware of the failure and the contact was informed that the repair would not be covered under warranty or recall. The approximate failure mileage was 97,000.

NHTSA ODI 11496469

The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated while making a left turn, the headlights became inoperable. The contact manually switched the headlights on and off several times until the headlights returned to normal operation. The contact stated that the headlights were also turned off while the turn signals were activated. The vehicle was taken to the dealer and the contact was informed that the multifaction switch in the steering column needed to be replaced. The manufacturer was not contacted. The failure mileage was 58,000. The VIN was not available.

NHTSA ODI 11495418

The contact owns a 2018 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 22V810000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11495322

The contact owns a 2018 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 22V810000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer and a secondary dealer, Suntrup Hyundai South (5926 S Lindbergh Blvd, St. Louis, MO 63123) were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The consumer stated the dealer repaired the vehicle.

NHTSA ODI 11495149

I bought my 2018 Hyundai Santa Fe 3.3L a year and a half ago with 58k miles from a dealer in Clarksville, MD. On October 18th 2022 with 70k miles my Hyundai Santa Fe starting making a loud noise in engine so I took it to a Hyundai dealer where I was told my engine would need to be replaced and was quoted 19.1k to replace it. I'm the second owner of the car so technically not under warranty. Hyundai is paying half of repair and rental extended warranty is paying the other half and a 10 day rental. Car has been there for a month parts still aren't there and was told it could take months to get my car back.

NHTSA ODI 11494793

I had to take my car to my local dealership (twice) because of an emergency situation with my gas door. My gas door would not open and I had to have looked at and was told that the gas door release solenoid stop working. As a result it had to be replaced. Also the inside fuel switch to open the door also had to be replaced. I have found out through research that this is a known problem on Hyundai Santa Fe’s going back to 2013(maybe earlier than that) to present. and has not been properly fixed or addressed so the issue will stop occurring. Side note: Also due to my gas door not wanting to open I nearly did not make it to work because I could not get my gas door open, to be able to pump gas.

NHTSA ODI 11494657