What 414 owners told NHTSA about the 2018 Hyundai Santa Fe Sport

This vehicle has 113,000 miles on it and the engine is blown. The warranty for these cars expires at 100 thousand miles. This vehicle was properly maintained and should not fail. I cannot claim this under auto insurance and the dealer wants to charge me 185 dollars to tell me on paper that I need to pay 20000 dollars for a new engine.

NHTSA ODI 11537268

The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated that upon taken the vehicle to an independent mechanic for an oil change, she was informed that there was no oil in the vehicle. The mechanic determined that oil was leaking into the engine and the spark plugs needed to be replaced. The mechanic replaced the spark plugs on 4 occasions; however, the failure persisted. The contact stated that the vehicle was experiencing abnormal oil consumption. The vehicle was taken to the dealer, who could not repair the vehicle, but advised the contact to replace the oil every 1,000 miles. The contact stated that she had been adding a quarter of oil every 2-3 days. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the catalytic converter had failed. The vehicle was not repaired. The contact was informed that the vehicle was undrivable. The manufacturer was not notified of the failure. The failure mileage was approximately 62,000.

NHTSA ODI 11537040

Bought a used 2018 Hyundai Santa Fe Sport in December of 2022, as a second owner from a third party car dealer. No extended warranty was purchased. The vehicle currently has 122,750 miles. At the second oil change service done at Valvoline they told us it was not showing it had oil at the dipstick. I have driven it 337 miles thus far and it is already showing at the low mark. There is a recent settled law suit regarding excessive oil consumption. Some articles regarding the law suit listed 2010-2012 and 2015-2021 Hyundai Santa Fe as being affected, but the settlement only lists 2010-2012, as such the VIN recall search brings nothing. This vehicle is excessively consuming oil and I suspect the engine will seize in the near future.

NHTSA ODI 11537053

Car went dead in the middle of the highway and put me and my daughter in danger. Dealership didn't do anything to fix or warn me of what was about to happen. was taken into dealership for excessive oil consumption

NHTSA ODI 11534855

I was driving 55 miles an hour down a major highway all of the sudden my vehicle jumps and lost all power. I did managed to make it onto the side of the road. I turned off the vehicle and turned it back on it was making a crazy noise. It is now not drivable due to the engine failure.

NHTSA ODI 11534692

The contact owns a 2018 Hyundai Santa Fe. The contact stated that while driving at 30-35 MPH, the contact was rear-ended by another vehicle, hit on the driver's side by a truck, and rear-ended again; however, the air bags failed to deploy. The contact sustained injuries and received medical attention. A police report was filed. The vehicle was not deemed totaled. The vehicle was towed to the tow yard. The manufacturer was made aware of the failure. The approximate failure mileage was 42,000. The VIN was not available.

NHTSA ODI 11529607

- KSDS (Knock Sensor) Engine Light - Had to have Car towed - Nonactive recall for KSDS system for my vehicle, in spite of the Campaign 966 for Hyundai vehicles within the range of years for the class action lawsuit

NHTSA ODI 11529032

My truck started making very funny noises out of the engine area, two nights ago, and the next day, the noise persisted, and the car stalled. When we checked the oil, it was bone dry. There was no oil light warning. This car is very well-maintained.

NHTSA ODI 11527135

The contact owns a 2018 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 22V810000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. A local dealer was contacted but was unable to service the vehicle for several months. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11527238

My engine is burning about 3-4 quarts of oil between oil changes.

NHTSA ODI 11526972

Engine is consuming at least 1quart of oil every 750-1000 miles with no oil leaks.

NHTSA ODI 11527090

ENGINE IS CONSUMING 1 QUART OF OIL EVERY 1000 MILES. I ADD 1/2 QUART EVERY 500 MILES IN ORDER TO BE SAFE. IF THIS VEHICLE IS DRIVEN BY SOMEONE OTHER THAN A PERSON LIKE ME WHO CHECKS THE OIL LEVEL BETWEEN OIL CHANGES THE ENGINE WOULD FAIL DUE TO LACK OF OIL. THE DEALER WANTS $150 TO CONDUCT AN OIL CONSUMPTION TEST! SEVERAL DEALERS TELL ME THAT THIS CONDITION IS OK, REALLY?

NHTSA ODI 11526763

Consuming 5 quarts of oil in less than 1000 miles, stalling. Not starting

NHTSA ODI 11526168

The contact owns a 2018 Hyundai Santa Fe. The contact stated while driving at an undisclosed speed, the vehicle hesitated while accelerating, and failed to exceed 65 MPH. The vehicle later lost motive power with the ABS and several other unknown warning lights illuminated. The vehicle was towed to an independent mechanic, who diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 144,000.

NHTSA ODI 11526196

2018 HYUNDAI SANTA FE SPORT-Consumer is writing in with concerns and questions about the engine oil light indicator. Consumer checked the oil and it was dry. Consumers questions are: Why the engine oil light did not come on until there was almost no oil in the oil pan? There are no oil leaks under the vehicle. I am a retired Automotive Technician with 37 years for the Smithsonian Institution in Washington, DC., and I have never seen this before. What happen to the warning and where did the oil go? Is there a recall on the Engine Oil Warning Light?

NHTSA ODI 11525801

Oil consumption is SUPER high. Not even 1 month after oil change have to add 2 quarts of oil. Have replaced gaskets in the engine but the head gaskets are also needing replaced when car not even that old. No oil leaking to be seen from engine. Oil consumption causing failures of other parts costing more in repairs.

NHTSA ODI 11525712

Oil consumption burn extremely lot of oil after or before one month of iol change.

NHTSA ODI 11524120

April 17th 2023 my cars decelerate, wouldn't accelerate above 60 mph and would randomly decelerate as low as 15mph. The check engine lightvwas constantly flashing and the rmp wouldn't go above 2. I called motorworld and Hyundai. Motorworld said I needed a knock sensor replacement. They replaced the knock sensor. I called Hyundai again to see if I could be reimbursed. They said no. Hyundai then told me that because I paid to replaced the knock sensor my engine was now covered for life. A I ri 14th 2023 the exact same thing happened to my car again. I had it towed to motorworld. A week later I was told that they recommended an $800 oil consumption test because they said the oil was very low. I told them that my oil light never came on. The car was failing. I told the that I just had an oil change and that I thought the prior mechanic cheated me out of oil because my oil light came on 2 weeks after getting an oil change. This whole week I've been going back and forth with Hyundai re: this problem with is noted on websites. I was told that there is nothing they can do. I asked them to replace the motor. This is an engine problem and the engine is covered under power transmission and because I paid to replace the knock sensor. However it is not the knock sensor. The car did what it was supposed to do if tge engine is in danger of failing. So why did the charge me $583 for the knock sensor replacement and now they want me to pay $800 for an oil consumption test. It's obvious that the vehicle is consumption oil. There are no oil leaks. I spoke with Hyundai again yesterday. I told her that Hyundai needs to replace the engine and I feel that they stalling and putting me in danger. If this happens again I'm in danger, especially on the highway. Motorworld called to confirm that I was told on several occasions that because I paid for a knock sensor my engine is under warranty for life. Motorworld tod her that it's not. This occurred in April and again 5/14/23

NHTSA ODI 11523769

Oil and filter was changed the 1st or 2nd week of March. (Mobil 1 full syn. 5W-20, with a Hyundai filter) A. Oil black, which was typical for the car (approx 1 qt low, topped off multiple times in the approx. 5000 mi since the last oil filter change) Note: On 12/21/22 Rowe Hyundai of Westbrook, ME, performed the ABS Recall, and we had the 2nd Carbon BG fuel injection flush performed. They noted oil was low and appeared dirty. Oil topped off that same day. I also asked the service manager why the engine burned/ leaked so much oil, and was suggested to try the Hyundai oil filter, in which I bought two. Because of the continued leakage of oil around the oil drain cover plate, I asked for a new oil plug washer and was told there was one taped to each one of the oil filter boxes. The first Hyundai filter and washer was installed the first of March 2023. All prior oil / filter changes the oil plug was never loose. I, [XXX] dad, [XXX] have been changing my oil and filters on all my cars for the last 10+ years (not to include when I was younger) est. >60 changes, and never have I had a loose oil plug. new Hyundai filter and drain plug washer were used. Installation was performed to manufacturer’s spec. B. 5/13/23 added 24 oz. of Mobil 1 full syn. (had approx. 1000 miles since above oil change, this was the typical oil burn) C. 5/17/23 [XXX] left for Baltimore, and 2 hrs into trip (on rt. 15 Merrit Pkwy) noticed the red oil light come on, stopped the car and shut the engine off. Called tow truck, found Hyundai dealer with a good reputation. Police stopped and pushed her to a safer location. Car towed to Balice Hyundai of Fairfield. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ODI 11523835

I was T boned on the driver then hit a pole. NO AIRBAGS deployed. I was traveling around 45 mph. Other vehicle speed unknown

NHTSA ODI 11522993

Engine is burning 1-2 quarts of oil per 1000 miles. Car was purchased new and this problem began at the 86,000-87000 milage. Mark. Problem confirmed by my mechanic and a dealership mechanic. Car has been regularly serviced by my independent service center. Regular inspections have been conducted in order to renew tags. Oil lamp warning and emmission light warning came on at the onstart of this just as oil change was due. Car was found to be very low on oil, with no leaks being found. Within days, oil light came on again and emmissions. Have had oil consumption test run at dealership and waiting to see if Hyundai is going to honor warranty. Meanwhile, dealership is trying to convince me to trade in my car for a new car.

NHTSA ODI 11522465

I was driving about 60-65 mph on the interstate, and with no dashboard lights illuminated, the car started making a loud clanking noise. Without warning, there was 1 additional loud noise and the engine froze, excessive smoke came from the front of the car and underneath the car. I pulled over to the side of the road. There was an oil trail behind the car and under the car. The car is now being inspected by our local Hyundai dealership and awaiting warranty approval.

NHTSA ODI 11521745

Car uses an excessive amount of oil. Have to add more than a quart every 1000 miles

NHTSA ODI 11519658

Driving my 2018 Hyundai Santa Fe Sport and began hearing occasional rattling noises in engine. Engine light came on - so I made an appointment to take car to API Repair Shop. Next day engine light began to blink and car stalled and started up only to stall again, before starting up. Drove home and parked car. Had it towed to API for diagnostic test. They determined there was a problem in the oil line. They dropped the oil pan to fine pieces of metal. They stopped working on the car immediately and looked up reports to find there was a Hyundai recall for engine problems. (same as described above only some engines caught fire). API had car towed to Jones Hyundai in Bel Air. Jones Hyundai refused to honor the warranty or fix the recall saying another repair shop 'tampered with the engine'. API says they only dropped the oil pan in an effort to diagnose the problem. API made me aware of the recall which I was never notified by Hyundai. API said it has to be a certified Hyundai dealer to fix recalls - which is why we towed it to the nearest dealer, yet Jones Hyundai in Bel Air is refusing to fix the problem. They said they will not touch the car. How can they refuse to fix a recall - under the law aren't they obligated to replace the defective part?

NHTSA ODI 11519060

The contact owns a 2018 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 22V810000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11518277