What 414 owners told NHTSA about the 2018 Hyundai Santa Fe Sport

The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated that while driving approximately 10 MPH and making a right turn, the brakes malfunctioned causing the vehicle to slide off the road hitting a mailbox and stopping in the neighbor's yard. The contact indicated that when depressing the brake pedal, the vehicle began to slide and the pedal became hard when pressed a second time. During the incident, no injuries occurred. The vehicle was pulled from the yard by a tow truck but was still drivable. A police report was filed at the scene. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The contact was informed that the vehicle was included in the NHTSA Campaign Number 22V810000(Service Brakes, Hydraulic). The failure mileage was 35,000.

NHTSA ODI 11494374

The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated that the vehicle failed to accelerate when the accelerator pedal was depressed. The vehicle was taken to an independent mechanic for a routine oil change and the accelerator failure was not diagnosed. The contact stated that the vehicle was consuming an excessive amount of oil however, no leaks were found by the independent mechanic. The contact then stated that while driving 35 MPH, the brake pedal was depressed, and the vehicle started to shake with a loud noise. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer where engine failure was diagnosed and determined that the engine needed to be repaired or replaced. The contact related the failure to Manufacturer Service Campaign Number: 953. The manufacturer was notified of the failure and a case was opened. The approximate failure mileage was 68,000.

NHTSA ODI 11493967

My car Engine stopped working while I was driving to work. Middle of traffic was not safe and the safety of others was effected because my car was unable to move, it was a high risk dangerous situation. Problem was reported to mechanic as well as insurance company (geico) car was pushed by strangers into a nearby parking lot, which then I waited for a towing truck. The car was inspected by a mechanic who then told me to have it inspected by Hyundai and Hyundai has told me due to lack of maintenance my car stopped working and there is nothing they can do. I am insulted by the lack of concern Hyundai has had for what they have put me and my livelihood through. I am aware of the recall on these vehicles. Engine :2.4L I4 DGI DOHC 16V. The Engine light came on I had it diagnosed immediately…I was told my cam shaft and knock sensors needed replacement, they were replaced. Engine light goes off for 24 hours until it comes back on and once it came back on my car couldn’t go over a certain speed , and it died in the middle of traffic.

NHTSA ODI 11493426

The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated while driving 72 MPH, the vehicle inadvertently decelerated to 50 MPH. The contact then stated that the vehicle hesitated and stalled. Additionally, the contact stated that she turned off and restarted the vehicle; however, while driving at a slower speed, the vehicle stalled again. The checked engine and oil pressure warning lights illuminated. The vehicle was towed to the dealer where it was diagnosed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and the contact was provided a case number and informed that the vehicle was not under recall. The failure mileage was approximately 100,000.

NHTSA ODI 11493030

When pushing down on gas pedal the car does nothing than all of a sudden it takes off! We brought my car in a few times to Danbury Hyundai and they say nothing is wrong! This has happened to my car at least 9 or 10 times! It’s happened a lot when entering a entrance ramp while getting on the highway.. I’m scared to death I’m going to be killed because the car just doesn’t go anywhere I’ve talked to another person that the same thing happens to his car Please let me know if anyone else has complained about this problem Thank you [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ODI 11492948

The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated that after he purchased the vehicle, while driving at an undisclosed speed, he heard a noise in the engine. The contact checked the oil, and the oil level was low within a week. No warning light was illuminated. The vehicle was taken to Jiffy Lube where the contact was informed to take the vehicle to the dealer for assistance. The vehicle was not diagnosed or repaired. The dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 120,000.

NHTSA ODI 11492548

On my way to work on 9/15/2022 @ 7:15am my car went from doing 70 to 55 just like that. A picture of the engine light and oil light came on, before this I had no lights or warnings of any kind. My car stalling was not safe for me or others on a 3 lane highway, I heard knocking noise and ALL of my oil was on the ground. I waited 2.5 hours on the side of the road for towing service. My car was sold to me by Art Moran car dealership in September 2021 with no mention of it being RECALLED. I had to be towed to LaFontaine Toyota Hyundai Kia Suzuki Scion dealership in Dearborn Mi., on 9/15/2022. Neither dealership has informed me yet of a recall on the car to this date. Hyundai customer care told me on 11/4/2022 that my 2018 Hyundai Santa Fe Sport was recalled. LaFontaine of Dearborn claimed to have put in a new engine and now wants me to pay $330 because I don't have proof of the past maintenance since 5000 miles, way before I took ownership, and it needs over $1000.00 of more important repairs. Listen, please, I am a senior and disable work part-time and pay taxes. I'm paying a car note($300) and full coverage insurance($300) on a car I haven't driven since 9/15/2022.

NHTSA ODI 11492465

My car is eating oil. My oil light flashed on my car and I happened to see it. Ignored it because it flashed and went away but have noticed my car stuttering when I go to start it. Had oil change done in July bust by September I had little no oil in my car. Went to mechanic and he couldn’t find where it’s as leaking and gave me an oil change and advised me to recheck the oil after so many miles. So I did, 1300 miles later I was low on oil again. I went to Hyundai and they told me to apply for an Oil Consumption test which I did and I was declined because of the mileage which was around 99,400. My continues to eat oil and Hyundai will not fix the issue.

NHTSA ODI 11492149

The contact owns a 2018 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 22V810000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11491987

The contact owns a 2018 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11491063

The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated that while driving at approximately 75 MPH, the vehicle stalled and decelerated to 55 MPH while depressing the accelerator pedal. The contact stated that the vehicle was not able to accelerate above 63 MPH. The check engine warning light was illuminated. A local dealer was made aware of the failure and confirmed that the VIN was not under recall. The vehicle was then taken to an independent mechanic who made her aware of an unknown recall however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 135,000.

NHTSA ODI 11489328

The vehicle has an oil consumption issue which requires 2-3 quarts of oil to be added between regular oil changes as the vehicle is burning oil quickly. The vehicle is available for inspection if requested. This poses serious safety risks due to potential vehicle failure or other event, such as fire. There is a defect with the vehicle that causes the oil filters to get clogged with debris that they can no longer filter out contaminants and maintain proper oil pressure leading to engine failure. Additionally, the oil indicator does not light or alert that the vehicle needs oil. The problem has been confirmed by the dealer and an independent service center. The vehicle has been looked at by the dealers service department. There were/are no warning signs and the issue first occurred in June 2022 and is ongoing.

NHTSA ODI 11488860

While sitting in park at a restaurant parking lot eating lunch, an Employee noticed smoke coming from my hood area on my vehicle. Upon exiting the vehicle I noticed flames coming from the hood area, The employee attempted to use a fire extinguisher to put out the fire to no avail. Fire department arrived on scene and extinguish fire. Vehicle was towed to a Hyundai dealership for further investigation.

NHTSA ODI 11485296

The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle lost motive power. The vehicle was towed to an independent mechanic who diagnosed that the compressor was faulty and the engine needed to be replaced. The dealer was made aware of the failure but informed the contact that the next available appointment for a diagnostic test was in December. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The manufacturer advised the contact to tow the vehicle to the dealer for a diagnostic test. The failure mileage was approximately 115,000.

NHTSA ODI 11484630

The contact owns a 2018 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11483012

The contact owns a 2018 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11480116

The contact owns a 2018 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number 22v056000(SERVICE BRAKES, HYDRAULIC) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. The VIN tool confirms parts distribution disconnect.

NHTSA ODI 11480119

As you can see from the attached Recall Repair Invoice the item was repaired on 6/20/22. My problem is the ABS light and the other problems associated with the repair have come on after 1 month and has stayed on all of this time. I called the dealer to see if the RECALL was a problem and they said the speed sensor in the wheel hub was the problem and may have to replace sensor or the entire hub depending on type of unit with a cost of $300.00 plus or the entire hub unit for $600.00 plus. It appears that the RECALL caused the other problem to make money for the dealer and Hyundai. The problem of bad speed sensor is also in other vehicles and is not unique to Hyundia. A friend with a Kia Sportage had the same problem 2 days after the ABS unit was installed, he had the unit replaced not think it was related to ABS RECALL, he and others I have talked with have had the same problem in a short time after replacement of ABS repair was made. I don't know if this is a safety problem but extension of the ABS RECALL and causing a problem to benefit dealers.

NHTSA ODI 11478975

The contact owns a 2018 Hyundai Santa Fe. The contact received recall notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic). However, the part to do the recall repair was not yet available. An unknown dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect

NHTSA ODI 11479024

The contact owns a 2018 Hyundai Santa Fe. The contact stated while his fiancee was driving at 45 mph, a deer impacted the driver's side of the vehicle. No air bags deployed. The contact stated the air bag warning light was illuminated after the impact. The contact stated no one was injured nor sought medication attention. No police report was filed. The driver continued driving to their residence. The contact took the vehicle to the repair facility, where it was being serviced at the moment. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 75,000.

NHTSA ODI 11478317

2018 Santa Fe Sport had been leaking a few little oil spots in my garage . First noticed the problem at about 80k miles. Took it for an oil change and the technician told us he had a lot of complaints on this model vehicle. Fast forward a few months at our next oill change (3 thousand miles later) and the technician told us we were almost completely out of oil. We took the vehicle to the Hyundai dealership and we were told there was nothing wrong, no oil leaks detected. We were then having to bring the vehicle in to the oil change place in between regularly scheduled oil changes and top off the oil (sometimes taking 3-4 quarts in between oil changes). Coming home from the ballpark a few weeks ago we exited the freeway and the vehicle started shaking and losing power and the check engine light came on. I coasted in to the gas station and checked the oil and the dipstick was bone dry (except for the oil that looked like it had burned to the dipstick). I bought / put in 2 quarts of oil and limped the vehicle home. Took the vehicle to the local Hyundai dealership and now we are being told we need a new 10k dollar engine and now that the vehicle has almost 120k miles it is no longer under warranty. Everyone I have talked to about the issue says this is a common thing for this make / model and that the engines need to be replaced. How is there not a recap for this? Any advise / assistance would be appreciated

NHTSA ODI 11477492

The contact owns a 2018 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11477526

The contact owns a 2018 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulics) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The contact was scheduled an appointment by the dealer; however, upon arrival, she was informed that parts were still unavailable. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11477622

Excessive oil consumption. Engine has no leak and in between oil changes having to put in 4-6 quarts of extra oil.

NHTSA ODI 11477670

The contact owns a 2018 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 22V056000(Service Brakes, Hydraulics); however, the part to do the recall repair was not yet available. The contact stated while driving at various speeds, the ABS warning light intermittently flashed on the instrument panel. Additionally, the blind spot feature on the driver’s and passenger’s side mirrors failed to operate as needed. The contact then called the manufacturer and was informed that parts for the recall repair was available. The contact was given an appointment at the dealer and was informed that there were no defects with the ABS module; however, the voltage that controls the module was low. The contact then stated that the ABS warning light returned several days after the repair. The vehicle was then taken to an independent mechanic who informed him that the ABS was defective. The manufacturer was notified of the failure and the contact was informed that the dealer would contact him; however, the contact had not yet heard from the dealer. The vehicle was not repaired. The failure mileage was approximately 61,000.

NHTSA ODI 11477419