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What 58 owners told NHTSA about the 2018 Ford Fusion Hev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (58)Crash / fire / injury (12)Electrical system (10)Transmission & drivetrain (10)Brakes (9)Steering (7)Airbags (5)Wheels (5)Engine (4)Engine & cooling (3)Fuel system (3)Seat belts (3)

1 of 58 complaints match · Seat belts · crash/fire/injury only · clear filters

Oct 15, 2020AirbagsSeat beltsCrash

I WAS DRIVING ON THE FREEWAY AND GOT INTO A CAR ACCIDENT, I WAS GOING 60MPH AND WAS ONLY ABLE TO SLOW DOWN TO 40MPH. MY AIRBAGS DIDN'T EVEN GO OFF WITH SUCH A BIG IMPACT AND REAR ENDING SOMEONE, AND MY SEATBELT DIDN'T LOCK UNTIL AFTER I FLEW FORWARD HITTING THE STEERING WHEEL.

NHTSA ODI 11364462

Working with the data? Download all 58 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2018 Ford Fusion Hev verdict →