What 58 owners told NHTSA about the 2018 Ford Fusion Hev

The chrome trim on the parking brake switch started chipping. The sharp edge drew a drop of blood and small pieces attached to your fingers. Replaced the switch in June 2026

NHTSA ODI 11747443

The air bags did not deploy on the front passenger side after a two car accident. There was an injury to the passenger of the car. Vehicle was inspected by police and there were no warning signs

NHTSA ODI 11744654

I am reporting a serious safety issue with my 2018 Ford Fusion Hybrid SE that affects the braking system and related electronics: 1.The ABS stopped functioning previously. 2.Recently, the car displayed a “Brake Malfunction” warning for the first time, which appears when making sharp turns. 3.The TPMS (tire pressure monitoring system) stopped working some time ago. These issues are extremely dangerous. The electronic brake booster and ABS module are critical for safe braking, especially in emergency situations. With the ABS and brake assist compromised, the pedal can suddenly become rock hard or soft, stopping distance increases dramatically, and traction control/ABS is unavailable during hard braking. I am concerned this is a systemic issue with the 2018 Ford Fusion Hybrid SE braking system and not isolated to my vehicle. This failure could put drivers, passengers, and others on the road at serious risk. I request that NHTSA investigate this issue for potential recall action to protect the safety of drivers nationwide.

NHTSA ODI 11682612

The contact owned a 2018 Ford Fusion. The contact stated that while driving at 40 MPH, she was rear-ended by another vehicle. The air bags did not deploy. A police report was filed, and injuries were reported. The contact was later treated for various bruising in an area hospital, as well as receiving a CT scan and an x-ray of her left ankle. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic; instead, it was towed to a tow yard and deemed a total loss. The manufacturer was not notified of the failure. The failure mileage was 90,000.

NHTSA ODI 11543940

On May 26, 2023, after I started moving from stop at a traffic light, I rear ended the vehicle in front of me when it came to a sudden stop. My speed was between 25 - 35 mph at most. My front and side curtain airbags deployed, the hood was crumpled and fascia was damaged as expected. However after 10 minutes or so, flames started coming from underneath the hood and within a few minutes the engine compartment was on fire. The Fire Department arrived and put out the fire but had to break the windshield and rip off the fender to aim the fire hoses.

NHTSA ODI 11526971

I was trying to move items around in my trunk. As I lifted a bag to pull it out, I felt sharp metal cut deep into my finger. I looked in side and saw that the trunk lid was just the frame with holes and no protective covering at all over the metal frame on the top of my trunk. I did not go to the hospital, but it was very deep and probably needed stitches.

NHTSA ODI 11477484

IN HEAD ON CRASH AIR BAG DID NOT DEPLOY

NHTSA ODI 11432841

I was able to replicate the first issue once, second issue happens more frequently: Braking system not grabbing on as hard as they should and abs did not activate. car also seems to lunge forward sometimes when slowing down, most noticeable when preparing to turn. Took the car to get inspected at a Ford Dealership, they claim to no be able to replicate the issue. I've also opened up a case with Ford Motor Co.

NHTSA ODI 11426179

I WAS DRIVING ON THE FREEWAY AND GOT INTO A CAR ACCIDENT, I WAS GOING 60MPH AND WAS ONLY ABLE TO SLOW DOWN TO 40MPH. MY AIRBAGS DIDN'T EVEN GO OFF WITH SUCH A BIG IMPACT AND REAR ENDING SOMEONE, AND MY SEATBELT DIDN'T LOCK UNTIL AFTER I FLEW FORWARD HITTING THE STEERING WHEEL.

NHTSA ODI 11364462

TL* THE CONTACT OWNED A 2018 FORD FUSION HYBRID. WHILE THE CONTACT WAS ENTERING THE HIGHWAY ON RAMP AT 45 MPH, ANOTHER VEHICLE VEERED INTO THE CONTACT'S LANE. THE CONTACT JERKED THE STEERING WHEEL AND ATTEMPTED TO DEPRESS THE BRAKE PEDAL TO AVOID THE OTHER VEHICLE; HOWEVER, THE WHEELS SEIZED. AS A RESULT, THE CONTACT'S VEHICLE DROVE OFF ROAD, OVER A CURB, AND CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN UNKNOWN LOCATION AND DEEMED DESTROYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. A FEW DAYS PRIOR TO THE CRASH, THE CONTACT HEARD A GRINDING NOISE WHEN TURNING THE STEERING WHEEL. THE CONTACT FOUND AN UNKNOWN RECALL REGARDING A STEERING COLUMN BOLT, WHICH AFFECTED THE 2014-2018 MODELS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 19,878.

NHTSA ODI 11254783

THE DIAL ON THE COUNCIL (INTERIOR) FOR CHANGING, ENGAGING THE GEARS IS PRICKING MY FINGERS. I HAVE CUTS AND LIFTED SKIN WHERE THE DIAL HAS CAUGHT MY FINGERTIPS WHEN USING (TURNING) THE DIAL TO ENGAGE. THE METAL OR MATERIAL IT'S MADE OF IS POKING OUT IN SOME AREAS NEAR THE BOTTOM EDGE. I TOOK MY CAR INTO THE FORD STORE IN MORGAN HILL, CA. AND NOTHING WAS OR COULD BE DONE TO CORRECT THE PROBLEM. THIS OCCURS EVERY TIME I DRIVE MY CAR.

NHTSA ODI 11230423

2018 FORD FUSION HYBRID. CONSUMER WRITES IN REGARDS TO SAFETY ISSUE WITH VEHICLE. *LD THE CONSUMER STATED THE OWNER OF THE VEHICLE WAS FOUND DECEASED, WEDGED BETWEEN THE DRIVER'S SIDE DOOR AND THE DOOR POST IN THE DRIVEWAY OF A MOBILE HOME. THE ENGINE WAS RUNNING AND THE VEHICLE WAS IN GEAR. IT APPEARED THE VEHICLE ROLLED UP AGAINST THE STEPS OF THE MOBILE HOME. THE VEHICLE WAS INSPECTED, BUT THERE WERE NO DISCREPANCIES FOUND. *JS

NHTSA ODI 11153788