What 1,835 owners told NHTSA about the 2018 Ford F-150 Supercab Diesel

My drivers windshield wiper arm broke 4 weeks ago in the rain because the little key popped off. The wiper hit the driver behind me and I almost got into an accident. Today my passenger windshield wiper arm broke for the same reason. The little metal key popped off. This wipers are very flawed. That little key should be welded to the wiper. It was snowing and a very little snow caused my wiper arm key to break. Now I have to buy a whole new one. This is my second arm in 2 weeks. I have now replaced both wiper arms. This could have killed me, my family and others. Corners should not be but while making wiper arms. They can cause a visual hazard and result in death. Not smart! Please do a recall on these.

NHTSA ODI 11510127

Windshield wipers will not completely shut off. Wipers come on approximately every 12 seconds after being turned to the off setting. Besides being irritating, it eventually will wear down the wiper blades and scratch the windshield which becomes a safety concern. Searching the internet this seems to have been a chronic problem with the combination wiper/turn singal switch on Ford F-150 dating back several years.

NHTSA ODI 11507947

The wiper motor has failed. Yes, it is available for inspection. This is a safety issue as rain or snow cannot be cleared for visibility during inclement weather. No, it has not yet been inspected by the dealer. There are no warning lamps or indicators associated with the failure. It first started to appear as degraded performance (slow moving) in December of 2022 and has progressively gotten worse.

NHTSA ODI 11507541

The truck was sitting overnight outside in the cold. In the morning we remote started from the house. When we went outside the rear window of the truck had shattered. the top seal had also completely come apart.

NHTSA ODI 11504512

truck rear glass shattered . I went inside the truck and when I closed the door I heard some shattering behind me , I turned back and saw little glass part falling down

NHTSA ODI 11501273

The contact owns a 2018 Ford F-150. The contact stated while driving 5 MPH, the rear windshield shattered without warning or impact. The dealer was contacted and stated that there was no recall on the vehicle related to the failure. The manufacturer was contacted and confirmed that there was no recall on the vehicle related to the failure. The failure mileage was 75,000.

NHTSA ODI 11498586

12 Dec 2022. In southern Maryland I started my truck remotely. About 15 minutes later I went out to the truck, opened up the back rear door and placed a roll of Christmas paper on the floor. I closed the door and then a loud explosion took place. The Rear window (Not door windows), with a center motorized sling window, had completed shattered throwing glass all over the covered truck bed and inside of the back seat. No one was in the car when I closed the door. Did an internet search and this is a major problem with these trucks in the USA and Canada. Called 2 Ford dealers. First was no help at all and the other professed to look into it and has not called back. Contacted my insurance Company and it is covered but I have to pay a $1,000 deductible. This is a serious hazard to anyone sitting in the back seat. There are currently no recalls for this issue just a leaking back window recall. Thank you.

NHTSA ODI 11497066

tHE WIPERS WILL STAY ON. THE REAR SUSPENSION IS RATTLING. I HAVE NOT HAD AN ACCIDENT IN MY TRUCK. THERE WAS NO INCIDENT WITH MY TRUCK. THE DEALER AT BBMOTORS CONFIRMED THE SUSPENSION RATTLING THE LAST TIME I HAD SERVICE THERE.

NHTSA ODI 11494780

Back window shattered without any impact. The truck was parked in my garage. I started the truck, put it in reverse, and let my foot off the brake. As soon as I started moving I heard a loud bang and the back window was shattered. Not cracked but shattered into little pieces. If this would have happened when I was on a highway no telling what could have happened. A dealer said it was out of warranty and they don't do glass so they would farm it out to someone else and I would have to pay for it. I told them no thanks and had it replaced by someone of my choosing. Cost was less than my deductible so I payed for it out of pocket. The truck was parked in my garage and the temperature was in the low 80's at the time. I have no idea what caused the window to shatter like it did. The whole window shattered completely into little pieces.

NHTSA ODI 11485637

There wasnt an incident yet, but it was made a law that after may 1st, 2018, all new vehicles need rear view visibility systems. Ford made their vehicles have backup cameras, but they are faulty and stop working. Then charge consumers thousands of dollars to fix a safety issue that should be a recall, free of charge. I am filing a complaint om behalf of thousands and thousands of Ford owners. This law went into effect may 1st of 2018, According to USDOT and the National Highway Traffic safety administration. What ford is doing is wrong/unlawful and they should have to follow the law just like everyone else (even being an automobile company).

NHTSA ODI 11476185

The contact owns a 2018 Ford F-150. The contact stated while driving approximately 40 MPH, there was a flickering in the rearview mirror. There was no warning light illuminated. The contact noticed that the rear window was detached from the body of the truck. The contact related the failure to a manufacturer defect with the tape connection of the window. The vehicle was taken to the local dealer and diagnosed; however, no failure was found. The vehicle was not repaired. The manufacturer was notified of the failure; however, no assistance was provided. The approximate failure mileage was 39,000.

NHTSA ODI 11467807

The rear window spontaneously shattered while stopped at traffic light in South Florida I heard a loud bang and discovered the rear window was shattered. It was temporarily held in place by the laminate in the glass and window tint. It was approximately 90° outside, and the air conditioner was on. I inspected both interior and exterior surfaces of the window. They were unmarked. We called our insurance agent and they directed us to get it repaired by one of two companies they dealt with. The vehicle is currently undrivable. When I closed the driver’s door upon exiting the vehicle the window pushed out further towards the truck bed.

NHTSA ODI 11465565

Rear window fractured and exploded when opening and then closing rear drive side door. Original owner. Neighbors outside and didn’t see anything unusual or anyone around vehicle and Erlo cameras didn’t pick up any activity. Vehicle was in driveway closest to garage door.

NHTSA ODI 11463980

Rear window shutters while driving with no reason or any object hitting it

NHTSA ODI 11447412

Driving 35mph on flat straight road when rear sliding window exploded with no external forces applied. Huge noise shocked me and made me swerve into adjacent lane. Glass shattered all over the rear seats and floor of the vehicle. Immediately brought vehicle to Flood Ford in East Greenwich to be looked at. Service advisor said he had never seen that and because I was a couple months out of warranty they wouldn't be paying for the repair. Contacted Ford customer service same day and was told the same thing.

NHTSA ODI 11445368

The contact owns a 2018 Ford F-250. The contact stated that when they closed their driver-side front door, the vehicle's rearview window suddenly shattered into many pieces. The contact called the dealer who had been in contact with the manufacturer regarding replacing the rear windshield window. The window had not been replaced as of yet. The manufacturer was made aware of the failure. The approximate failure mileage was 28,600

NHTSA ODI 11444104

The contact owns a 2018 Ford F-150. The contact stated that he used the remote start feature to start the vehicle; while entering the vehicle he noticed that the rear windshield had shattered, with the rear defroster activated. The contact researched and became aware that similar vehicles has experienced the same failure. Neither the dealer nor the manufacturer was contacted or made aware of the failure. The approximate failure mileage was 59,000.

NHTSA ODI 11443060

I went to wipe the Black glass with wet cloth. and the defogger gridlines wiped off. Apparently they had overheated and became delaminated. This could be a sever over heating and could cause have caused the rear glass to explode /shatter. Looking through the internet this is common issue on F150s

NHTSA ODI 11441384

Front windshield cracked down the middle for no apparent reason. No rocks or anything hit it. Cracked while parked

NHTSA ODI 11437950

Back windshield blown out without impact. Vehicle was parked in driveway and had not been driven for several days.

NHTSA ODI 11422292

1. Rear Window Spontaneously Shattered 2. My seven years old daughter was in the back seat, glass remains reached even the front seats. 3. My wife was driving and she was not able to see the traffic behind her. She was very concern about my daughter safety with the broken window behind her. 4.Dealer had not been contacted. 5. 911 contacted, police inspected the rear window and created an incident number. -No warning lamps were turned on.

NHTSA ODI 11419372

VEHICLE WAS IN THE GARAGE, PARKED. I GOT IN STARTED THE VEHICLE, HEARD WHAT SOUNDED LIKE WIND CHIMES, GOT OUT, LOOKED UNDER THE TRUCK AND SAW GLASS. I THEN NOTICED THE BACK WINDOW WAS SHATTERED. THERE WAS NEVER ANY IMPACT TO THE WINDOW.

NHTSA ODI 11404667

BOTH TRACKS ON PANORAMIC ROOF ARE CRACKED AND PLASTIC PIECES FOUND IN TRACK. SUNROOF STUCK IN OPEN POSITION ON THE HIGHWAY. CANNOT CLOSE PANORAMIC ROOF SO HIGHWAY DEBRIS IS FLYING INTO VEHICLE. HAVE SAND AND ROAD DEBRIS HITTING PASSENGERS INSIDE VEHICLE.

NHTSA ODI 11402530

WINDSHIELD FLUID IS FREEZING UP. 1ST TIME I THOUGHT IT WAS BECAUSE THE FLUID USED WAS ONLY FOR WARMER TEMPS AS THERE WAS ALSO SOME ICE FLOATING IN THE RESERVOIR BB. TOOK TO A DEALER IN NY, HAD THE OLD FLUID REMOVED & REPLACED WITH FLUID GOOD TO -20 DEGREES. IT WORKED FINE AT FIRST AFTER REPAIR BUT THEN OVERNIGHT IT FROZE AGAIN IN THE LINES (NOT RESERVOIR). IT EVENTUALLY DEFROSTED IN SOUTHERN VIRGINIA, AFTER DRIVING @6 HOURS. LUCKILY THE ROADS WERE RELATIVELY DRY. I'VE LIVED IN COLD CLIMATES THE MAJORITY OF MY LIFE NEVER HAVE EXPERIENCED THIS. I FOUND INFO ON YOU TUBE THAT ONE OF THE VALVES NEEDS TO BE ENLARGED TO PREVENT FREEZING.

NHTSA ODI 11397365

THE REAR WINDOW ON MY 2018 FORD F-150 SHATTERED ON BOTH SIDES OF THE MIDDLE SLIDING WINDOW WITH NO IMPACT. THE REAR WINDOW SHATTERED OUTWARD TOWARDS THE BED OF THE TRUCK AND AND NOT INSIDE FURTHER CONFIRMING THE SHATTERED WINDOW WAS NOT DUE TO IMPACT OF ANY KIND. MY TRUCK WAS PARKED STATIONARY AT MY OFFICE PARKING GARAGE ON AN 80-85 DEGREE DAY WHEN THE REAR WINDOW RANDOMLY SHATTERED OUTWARD. THE EDGES OF THE GLASS THAT ATTACHED TO THE FRAME OF THE TRUCK CAB ALSO SHATTERED AND "SPIDER WEBBED" ACROSS THE ENTIRE REAR WINDOW JUST AS A BUILDING WINDOW BREAKS WHEN UNDER STRESS FROM STRUCTURAL MOVEMENT OR SHIFTING. THE REAR WINDOW CLEARLY SHATTERED OUTWARD FROM STRESS ON THE GLASS WHILE MY TRUCK WAS PARKED AND NOT MOVING. I HAVE RESEARCHED THIS INCIDENT AND FOUND THAT MANY OTHER FORD TRUCKS HAVE EXPERIENCED THE REAR WIND SPONTANEOUSLY SHATTERING WITH NO IMPACT. THIS IS A SERIOUS SAFETY HAZARD AND I AM RELIEVED THAT I WAS NOT OPERATING THE VEHICLE WHEN THE WINDOW SPONTANEOUSLY SHATTERED.

NHTSA ODI 11363488