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What 10 owners told NHTSA about the 2018 Ford Cmax Hev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (10)Crash / fire / injury (2)Airbags (2)Electrical system (2)Steering (2)Fuel system (1)Seat belts (1)Suspension (1)Transmission & drivetrain (1)Visibility & wipers (1)

1 of 10 complaints match · Suspension · clear filters

May 1, 2019Suspension

2018 TITANIUM FORD C-MAX WITH RATTLING/CLUNKING NOISE EMANATING FROM VEHICLE UNDERCARRIAGE. VEHICLE PURCHASED NEW NOW HAS FAILING STRUT BRACES (WHICH ALSO FAILED ON OUR NEW 2017 C-MAX). BRACES ARE FAILING APPROXIMATELY EVERY 10,000 MILES AMONGST OUR TWO VEHICLES.

NHTSA ODI 11204914

Working with the data? Download all 10 complaints as CSV · fetched from NHTSA July 22, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2018 Ford Cmax Hev verdict →