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What 10 owners told NHTSA about the 2018 Ford Cmax Hev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (10)Crash / fire / injury (2)Airbags (2)Electrical system (2)Steering (2)Fuel system (1)Seat belts (1)Suspension (1)Transmission & drivetrain (1)Visibility & wipers (1)

2 of 10 complaints match · Steering · clear filters

Mar 6, 2023SteeringElectrical system

Steering locks to the point that it can't turn. Happened while driving. Unknown cause. Warning light came on for driver to park. Issue unresolved and can no longer drive car.

NHTSA ODI 11510405

Oct 13, 2018Steering

STEERING AT HIGHWAY SPEEDS IS UNSAFE AS VEHICLE WANDERS WITHIN LANE PURPORTEDLY DUE TO ELECTRIC-ASSIST POWER STEERING. SPEEDS ABOVE 40MPH, VEHICLE REQUIRES EXCESSIVE STEERING INPUT TO STAY WITHIN LANE.

NHTSA ODI 11140092

Working with the data? Download all 10 complaints as CSV · fetched from NHTSA July 22, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2018 Ford Cmax Hev verdict →