What 152 owners told NHTSA about the 2018 Chrysler 300c

WAS DRIVING DOWN US HIGHWAY 19 AROUND 5:30PM 78 OUT AND I HEARD THIS LOUD BANG LIKE A SHOTGUN WENT OFF IN MY CAR. I THOUGHT SOMEONE HIT ME FROM THE REAR AND GLASS WAS EVERYWHERE. PULLED OVER AND TO FIND OUT MY PANORAMIC SUNROOF EXPLODED. THE SUNROOF WAS NOT OPEN. TOOK IT TO DODGE AND THEY SAID THAT THEY CAN'T DO NOTHING THAT I HAVE TO GO TO THREW MY INSURANCE COMPANY. CALLED DODGE DIRECT AND THEY SAID THE SAME THING. LOOKED ONLINE AND NOTICED A LOT OF THESE ARE HAVING PROBLEMS EVEN JEEPS CHRYSLER 300, NISSAN,MERCEDES. CAN'T BELIEVE THEY WOULD NOT FIX IT UNDER WARRANTY. KNOWING THIS ISSUE IS GETTING BIGGER.

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I CONTINUE TO SMELL GAS ON THE LEFT REAR SIDE OF THE CAR. CAR IS STATIONARY WHEN I SMELL GAS. I WASHED CAR ANY GAS TANK AND UNDER CAR THINKING I MAY HAVE WASTE GAS WHEN FUELING. STILL SMELLED GAS AFTER I RETURNED HOME. WILL BE TAKING TO DEALERSHIP MONDAY. THIS HAS BEEN GOING ON FOR ABOUT TWO WEEKS.

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TL* THE CONTACT OWNS A 2018 CHRYSLER 300 EQUIPPED WITH HANCOCK OPTIMO TIRES, SIZE: 235/55R19 (NA). WHILE DRIVING, AN ABNORMAL CLUNKING NOISE WAS DETECTED AND THE VEHICLE SLID. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TIRES NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO KOLOSSO CHRYSLER JEEP DODGE RAM (2701 W COLLEGE AVE, APPLETON, WI 54914, (920) 659-6064) WHERE IT WAS DIAGNOSED THAT THE STRUT AND STRUT MOUNT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE DOT NUMBER AND TIRE FAILURE MILEAGE WERE UNKNOWN. THE VIN WAS INVALID. THE VEHICLE FAILURE MILEAGE WAS 2,000.

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I'VE OWNED A 2016 CHRYSLER 300 AND NOW A 2018, AND THE TRANSMISSIONS BOTH HAD ISSUES, BOTH CARS HAVE BEEN TAKEN TO DEALER 5 TIMES @ LUCAS-SMITH NEAR FESTUS MO. EITHER THEY DON'T HAVE THE SMARTS OR I NEED HELP GOING AND FIXING THIS CAR,,THIS THE REASON I TRADED FOR THE 2018,JUST HAVE A FACTORY REP CONTACT ME.,, THANKS

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TL* THE CONTACT OWNS A 2018 CHRYSLER 300. WHILE DRIVING 5 MPH AND MAKING A LEFT TURN, THE FRONT PASSENGER SIDE WHEEL CONTINUED TO MOVE IN A STRAIGHT LINE. AS A RESULT, THE VEHICLE STRUCK A CURB. THE CONTACT'S DAUGHTER WAS SEATED IN THE REAR PASSENGER SEAT AND WAS NOT WEARING A SEAT BELT. HER DAUGHTER'S FACE STRUCK THE REAR PASSENGER SIDE WINDOW. MEDICAL ATTENTION WAS NOT RECEIVED. THE CONTACT STATED THAT AN UNKNOWN WARNING INDICATOR WAS ILLUMINATED. THE CONTACT PARKED THE VEHICLE ON THE SIDE OF THE ROAD BEFORE PROCEEDING TO HER DESTINATION. THE VEHICLE WAS TAKEN TO MAC HAIK DODGE CHRYSLER JEEP RAM (LOCATED AT 3207 S GENERAL BRUCE DR, TEMPLE, TX 76504, (254) 773-4556) WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER WHEEL AND RIM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. ON SEPTEMBER 28, 2019, WHILE DRIVING 35 MPH AND MAKING A LEFT TURN, THE FRONT PASSENGER WHEEL DETACHED FROM THE VEHICLE. AS A RESULT, THE CONTACT STRUCK A CURB. THE AIR BAGS DID NOT DEPLOY. THE PASSENGER SIDE BUMPER, FENDER, AND WHEEL WERE DAMAGED. THE CONTACT'S CHEST STRUCK THE STEERING WHEEL DUE TO THE IMPACT. THE CONTACT SOUGHT MEDICAL ATTENTION AT THE EMERGENCY ROOM FOR THE CHEST PAIN AND LOW BLOOD PRESSURE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO BODY SHOP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 700.

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THE 845RE TRANSMISSION IS CAUSING PROBLEMS OF GRINDING NOISES AND A HOWLING,AND FEEL OF GRINDING ON THE GAS PEDAL AT 40 MPH NO POWER AND THE CAR STUTTERS IN THE MORNING AT FIRST START IN DRIVE WHILE MOVING, I'VE HAD IT AT LUCAS SMITH IN FESTUS MO 3 TIMES AND CAN'T FIND WHAT'S GOING WRONG, THIS HAS HAPPEN IN MY 2016 CHRYSLER 300 AND NO SOLUTIONS WERE FOUND,,,IN MY RESEARCH OF THIS PROBLEM NO ONE ELSE HAS THIS PROBLEM BUT ME THAT'S STRANGE!! I OWN THE ONLY 2 CHRYSLER 300 WITH TRANSMISSIONS NOISES AND GRINDING,, PLEASE CONTACT ME SOON @ [XXX] BECAUSE THE CAR IS BACK IN SHOP TODAY OCT 28 2019. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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THE CHRYSLER OPERATORS MANUAL/CHRYSLER.COM EXPLICITLY STATES THAT "THE BLIND SPOT MONITORING (BSM) ZONE STARTS AT THE OUTSIDE REAR VIEW MIRROR AND EXTENDS APPROXIMATELY 20 FT (6 M) TO THE REAR OF THE VEHICLE." NONE OF CHRYSLER'S MANUFACTURED VEHICLES MEETS THIS SAFETY SPECIFICATION. INSTEAD, THE BSM DETECTS A VEHICLE APPROACHING FROM EITHER SIDE LANE ONLY WHEN THE VEHICLE APPROACHES THE BSM VEHICLE AFTER IT HAS REACHED THE BSM EQUIPPED VEHICLE'S REAR BUMPER, OR JUST 6 TO 7 FEET BEHIND THE REAR VIEW SIDE MIRRORS, INSTEAD OF THE PUBLISHED 20 FEET. THIS IS A SERIOUS SAFETY ISSUE THAT DOES NOT ALLOW ENOUGH TIME FOR THE DRIVER OF THE BSM EQUIPPED VEHICLE TO CHANGE LANES SAFELY. CHRYSLER IS ERRONEOUSLY STATING/PUBLISHING SPECIFICATIONS TO THE PURCHASERS OF THEIR SAFETYTEC PRODUCTS THAT CANNOT AND ARE NOT MET BY THE CURRENT MONITORING SENSORS. THE BSM SYSTEM IS PART OF CHRYSLER'S SAFETYTEC PLUS GROUP PACKAGE THAT HAS A MSRP VALUE OF $2995. I HAVE DRIVEN OTHER VEHICLES WITH THE CHRYSLER BSM PACKAGE AND NONE OF THE DRIVEN VEHICLES MEET CHRYSLER'S DESCRIPTION/ SPECIFICATIONS FOR THE BSM TO ALERT THE DRIVER OF AN ONCOMING PASSING VEHICLE. THE BSM SYSTEM DOES ALERT THROUGH TRIANGLE LIGHTS ON THE SIDE REAR VIEW MIRRORS AND AUDIBLY ALERTS THE DRIVER, BUT NOT UNTIL THE ONCOMING VEHICLE IS NEXT TO THE CAR EQUIPPED WITH THE BSM SAFETY. THE BSM ALERT COMES ON TOO LATE TO PREVENT AN ACCIDENT. THE BSM SYSTEM DOES NOT PERFORM AS DESCRIBED BY CHRYSLER PUBLICATION AND DEALER DESCRIPTION TO NEW CAR PURCHASERS. IN ADDITION, I DROVE JEEPS AND OTHER 300 VEHICLES EQUIPPED WITH BSM AND EACH OF THESE VEHICLES HAD THE SAME SAFETY CONCERNS. I MET WITH THE SUPERVISOR OF SERVICES AT MY CHRYSLER DEALERSHIP AND WE WENT FOR A TEST DRIVE. HE STATED THAT THE BSM IS MONITORING AND WORKING AS DESIGNED, BUT NOT AS EXPLICITLY SPECIFIED CHRYSLER IN CHRYSLER PUBLICATIONS AND OWNER AND OPERATING MANUALS.

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SIDE PANELS ON ARE ALL FOUR DOORS ARE LIFTING

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CHECK ENGINE LIGHT COMES ON, VEHICLE HAS NO POWER, CAN'T ACCELERATE. SHOWS CODES P0340 P0365 U1428. THIS IS THE SECOND TIME THIS HAS HAPPENED WITH THIS VEHICLE! I WAS ON THE FREEWAY AND THE ACCELERATOR PEDAL IS TOTALLY UNRESPONSIVE. HOLDING IT TO THE FLOOR KEPT THE SPEED STEADY UNTIL I WAS ABLE TO PULL OFF THE SIDE OF THE ROAD.

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WINDSHIELD WIPERS STARTED COMING ON WHILE USING THE TURN SIGNAL AT NIGHT WHILE DRIVING HOME. THE VERY NEXT MORNING STARTED THE CAR AND THE WINDSHIELD WIPERS WOULD NOT TURN OFF. HAD TO PULL THE FUSE TO STOP.

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HAVE SEVERAL 'BUGS' WITH STEREO/NAV/UCONNECT. RADIO PRESETS DISAPPEAR. NAV VOLUME DECREASES ON ITS OWN. BLUETOOTH USE INTERRUPTS NAV...MY LOCAL DEALER AND 'UCONNECT CASE MANAGER' TOLD ME MONTHS AGO THAT I NEED A NEW SYSTEM YET IT HASN'T BEEN APPROVED/ORDERED. VERY DISAPPOINTED WITH CHRYSLER CUSTOMER SERVICE.

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ELECTRONIC STABILITY CONTROL WARNING LIGHT CAME ON. THE VEHICLE WOULD NOT ACCELERATE EVEN WITH THE GAS PEDAL PUSHED TO THE FLOOR. THIS IS VERY DANGEROUS!!!! I WAS GOING 35 IN THE RAIN ON THE FREEWAY WHEN THIS OCCURRED. TRAFFIC STARTED TO SPEED UP AND I COULD COULD NOT ACCELERATE TO KEEP UP WITH TRAFFIC. IT TOOK OVER A MILE TO GET UP TO SPEED. IF SOMETHING SHOULD FAIL, IT SHOULD NOT MAKE THE CAR UNSAFE TO OPERATE.

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TL* THE CONTACT OWNS A 2018 CHRYSLER 300. WHILE ATTEMPTING TO REVERSE OUT OF A PARKING SPACE, THE CONTACT HEARD A LOUD SOUND THAT ENDED IN A BOOM. AFTERWARDS, THE VEHICLE IDLED AND WOULD NOT ENGAGE IN DRIVE. AFTER MANY ATTEMPTS, THE VEHICLE SHIFTED INTO DRIVE AND WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE FOLLOWING DAY, THE VEHICLE WAS TAKEN TO OURISMAN CHRYSLER (2406 CRAIN HWY, BOWIE, MD 20716) WHERE A NAIL WAS FOUND IN THE REAR PASSENGER TIRE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000. THE CONSUMER STATED THE VEHICLE WAS PLACED IN DRIVE BUT, INSTEAD THE VEHICLE BEGAN REVERSING. *JS

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TAKATA RECALL

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TL* THE CONTACT OWNED A 2018 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING ABOUT 65 MPH, THE VEHICLE IN FRONT CRASHED INTO A STATIONARY VEHICLE, CAUSING THE CONTACT'S 'VEHICLE TO STOP ABRUPTLY AND WAS REAR ENDED BY THE VEHICLE BEHIND. AS A RESULT, THE VEHICLE THEN CRASHED INTO BOTH CRASHED VEHICLES IN FRONT. THE AIR BAGS DID NOT DEPLOY. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT'S VEHICLE WAS TOTALED AND WAS TOWED TO THE CONTACT'S RESIDENCE. A POLICE REPORT WAS FILED. THE CONTACT CALLED THE CLEAR LAKE CHRYSLER JEEP DODGE RAM (281-310-836, LOCATED AT 15711 GULF FWY, WEBSTER, TX 77598) AND WAS TOLD TO CALL THE INSURANCE COMPANY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT DO ANYTHING. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000. *DT AUDIO ATTACHED. NO VIN AVAILABLE.*JB

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ADAPTIVE CRUISE CONTROL FREQUENTLY FAILS TO WORK AS DESIGNED. VEHICLE WILL FREQUENTLY FAIL TO DETECT VEHICLES (IN ALL CONDITIONS, AND ALL DIFFERENT TYPES OF VEHICLES) IN FRONT OF IT AND NOT ONLY FAIL TO SLOW OR STOP, BUT INSTEAD ACCELERATES. THIS HAS REQUIRED MANUAL BRAKING MULTIPLE TIMES TO TRY AND STOP IN TIME. ADDITIONALLY THE ADAPTIVE CRUISE FAILS TO RECOGNIZE CARS IN ITS LANE AND WILL RANDOMLY PANIC BRAKE WHEN THERE IS NO VEHICLE IN THE LANE, IT APPEARS PICKING UP A VEHICLE IN THE NEXT LANE OVER. THIS OCCURS ON STRAIGHT ROADS AS WELL AS CURVED, WITH FLAT AS WELL AS VARIED ELEVATION. LASTLY, VEHICLE THREW 3 CODES FOR TRANSMISSION SENSORS AS WELL AS EGR (U0402, U0402PD, AND P1DD2) WHILE CASUALLY DRIVING. THIS CAUSED THE CHECK ENGINE LIGHT TO COME ON AS WELL AS VEHICLE TO GO INTO LIMP MODE. THIS CAUSED A DANGEROUS INCIDENT WHILE TRYING TO PASS A VEHICLE. VEHICLE IS IN SHOP FOR ISSUE ON 4/26.

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TL* THE CONTACT OWNS A 2018 CHRYSLER 300. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE HESITATED TO ACCELERATE AND THEN LUNGED FORWARD. THE FAILURE OCCURRED INTERMITTENTLY AND THE AUTOMATIC BRAKE WARNING INDICATOR ILLUMINATED. SOUTHFIELD CHRYSLER DODGE JEEP RAM (28100 TELEGRAPH RD, SOUTHFIELD, MI 48034, (248) 331-9937) DIAGNOSED AND REPAIRED THE VEHICLE. THE CONTACT STATED THAT THE REPAIR SPECIFICS WERE UNKNOWN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000. *BF*JB

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THE ADAPTIVE CRUISE CONTROL HAS BEEN MALFUNCTION SINCE I BOUGHT THE CAR. IT'S BEEN IN THE SHOP THREE OR MORE TIMES FOR IT. 2 DAY AGO I RECORD ON MY IPHONE AS THE CAR STARTED SLOWING DOWN DUE TO A STOPPED CAR AHEAD OF ME AND THEN SUDDENLY STARTED SPEEDING UP WHILE THE CAR IN FROM WAS STILL STOPPED DUE TO A RED LIGHT. I DON'T HAVE PICTURES BUT I DO HAVE A SMALL VIDEO. PLEASE LET ME KNOW IF I CAN UPLOAD THAT SOMEWHERE FOR YOU TO VIEW. ALSO MY RADIO RESET TO ALL THE DEFAULT STATION WHEN I TURN THE CAR OFF. THE DEALER REPLACE THE SENSOR OR CAMERA THAT TRACKS THE ACC, BUT I'M STILL HAVE THE TROUBLE. ON THE SAME DAY I WAS DRIVING IN MY NEIGHBORHOOD AND I SET MY ACC TO 35. I AIMED THE CAR TOWARDS A PARKED CAR, AND THE ACC DID NOT SLOW DOWN THE CAR, DID NOT FLASH THE BRAKE ALARM, OR DID ANYTHING. I HAD TO SWERVE TO AVOID A SWERVE TO AVOID A COLLISION. AGAIN I HAVE THE VIDEOS.

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TL* THE CONTACT OWNS A 2018 CHRYSLER 300 EQUIPPED WITH GOODYEAR EAGLE TIRES, SIZE: 245/45Z/R20 (NA). WHILE THE VEHICLE WAS UNDERGOING AN OIL CHANGE AT DERROW CHRYSLER DODGE JEEP RAM OF DEFIANCE (419-782-7373, LOCATED AT 20390 COUNTY RD 424, DEFIANCE, OH 43512), IT WAS DIAGNOSED THAT THE FRONT PASSENGER TIRE WAS SPLIT AND THE THREAD ON THE OTHER THREE TIRES WERE COMPLETELY WORN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE TIRES WERE NOT REPLACED. THE VEHICLE AND TIRE FAILURE MILEAGE WAS 75,500.

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I HAVE HAD THE CAR TO THE DEALER TWICE FOR THIS SAME ISSUE AND IT'S BACK AGAIN. THEY SAID IT WAS SOMETHING THAT WAS NOT DONE CORRECTLY WHEN THEY CAN WAS MADE. SAY IT A PROBLEM WITH THE WIRING HARNESS, THE REPAIRED IT LAST TIME AND I FEE IT SHOULD HAVE BEEN REPLACED AND NOT JUST MAKE AN ATTEMPT TO REPAIR. I PURCHASED THE CAN BRAND NEW AND EXPECTED THEM TO STAY BY THEIR PRODUCT AND REPLACE ANY PROBLEM PARTS THAT ARE FOUND. NOW I HAVE TO TAKE OFF TIME FROM WORK AGAIN TO HAVE THIS ISSUE ADDRESSED. THE CAR CAN BE PARKED AND THE DAY TIME RUNNING LIGHT WITH COME ON AND GO OFF AT WILL. THE FRONT PARKING SENSOR WILL STOP WORKING OUT OF THE BLUE BECAUSE I GET AN ERROR MESSAGE ON THE DASH. THEN IT WILL JUST START WORKING AGAIN. SAME WITH THE FRONT RIGHT FOG-LIGHT DOES THE SAME THING COME ON AND GOES OUT AT WILL...

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I PURCHASED THIS VEHICLE ON 02/09/2019 AND AS I WAS DRIVING AT NIGHT THE FRONT HEADLIGHTS STARTED TO GET WET DUE INSIDE THE FRONT LIGHTS. THE FRONT RIGHT HEADLIGHT THEN STOPPED WORKING. TO ME THIS IS SERIOUS UNSAFE ISSUE.

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TAKATA RECALL AIRBAG DID NOT DEPLOY AT 70 MPH SPEED AND IMPACT. CAR WAS IN MOTION ON HIGHWAY UNTIL IT RAN OFF THE ROAD INTO AN EMBANKMENT. *DT *JB

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TL* THE CONTACT OWNS A 2018 CHRYSLER 300. WHILE DRIVING 55 MPH, THE CONTACT'S VEHICLE WAS CUT OFF BY ANOTHER VEHICLE. THE CONTACT SWERVED OFF THE ROAD AND CRASHED INTO TWO TREES. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER AND PASSENGER SUSTAINED UNKNOWN INJURES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED WITH THE STATE POLICE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 4,000. *DT*JB

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SPEED-SENSITIVE POWER STEERING APPEARS TO BIND AT APPROXIMATELY 50 MPH WHEN MERGING ONTO HIGHWAY OFFRAMP. DELICATELY APPLYING FORCE TOWARD DESIRED DIRECTION WILL REENGAGE STEERING BUT CARE MUST BE TAKEN NOT TO OVERCOMPENSATE AND FORCE IMMEDIATELY RELEASED IN ORDER TO MAKE OR CONTINUE DESIRED TURN.

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