What 152 owners told NHTSA about the 2018 Chrysler 300c

I got my car in May of 2021, and when I was in a car accident in August of 2021, none of the airbags in my car deployed, When i was rear-ended, which caused me to rear end the person in front of me, on the highway in 2022, my airbags also did not deploy, then in April of 2023, the message "Service Air bag System".

NHTSA ODI 11531415

I was driving down interstate 95 N Richmond Va and i heard a loud pop scared me to dealth, My sunroof exploded leaving a large hole in the front sunroof. i called my insurance of course i had to pay a deductible.

NHTSA ODI 11529666

The vehicle's LCD screen has become delaminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start navigation, cause the loss of hands-free communication and call random phone numbers. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to AC/heat, navigation or radio (volume, etc.). This appears from Chrysler Forums to be an issue among a large group of Chrysler 300 Year Model 2018 owners. I am asking for a recall of the car for this reason.

NHTSA ODI 11528702

My car radio is delaminated causing the radio or other controls to not function properly. Buttons are pressed without me touching the screen. Other Chrysler users have the same issues and it’s a safety problem

NHTSA ODI 11528482

Windshield seams unhinged, the interior panels buckled and unhinged obstructing airbags, and wiper dispenser malfunctions causing poor visibility while driving. I’ve experienced every disappointment and near dangers of uconnect to having the system replaced with the same brand to no avail. I have date stamped pictures depicting the unsafe issues. I even went back to the dealership of purchase to get answers. They confirmed having knowledge of all issues I mentioned but they have done nothing to repair, replace, or provide suggestions.

NHTSA ODI 11527745

I started having problems with acceleration, I would go to pull out and the car would choke. When I put my car in reverse I would get an error message telling me to put my car in park and then desired gear. When I did that it would not go into reverse, I would have to shut my car off and then restart it. At time the check engine light would come on and then go off. I attempted to have it checked multiple times but when I got to the dealership it would be off again. I finally was able to get it to the dealer while it was on and was told I needed a new transmission and I would need to bring it in for a full diagnosis. I got it to a transmission shop shop and had the transmission replaced. When he ordered the transmission and installed it the transmission module was bad. I really feel due to the fact that a brand new transmission had a defective transmission module that the issue is that the model transmission in that car is defective.

NHTSA ODI 11527228

The vehicle's LCD screen has become delaminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start navigation, cause the loss of hands-free communication, and has attempted numerous times to call the SOS function on the car. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to AC/heat, navigation, radio(volume, etc.) or trying to keep it from dialing 911. This appears from Chrysler Forums to be an issue among a large group of Chrysler 300 Year Model 2018 owners. I am encouraging them to file a concern with your group and to ask for a recall of the car for this reason.

NHTSA ODI 11525926

The vehicle's LCD screen has become delaminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start navigation, cause the loss of hands-free communication. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to AC/heat, navigation or radio (volume, etc.). This appears from Chrysler Forums to be an issue among a large group of Chrysler 300 Year Model 2018 owners.

NHTSA ODI 11522592

The vehicle's LCD screen has become delaminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start navigation, cause the loss of hands-free communication. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to AC/heat, navigation or radio (volume, etc.). This appears from Chrysler Forums to be an issue among a large group of Chrysler 300 Year Model 2018 owners.

NHTSA ODI 11522150

The contact owns a 2018 Chrysler 300. The contact stated that he had observed a discoloration on the back-up screen in the center of the screen. The contact stated that the screen appeared to be separating into layers from the inside. The contact stated that when he placed the vehicle in reverse(R) the back-up camera was distorted. The contact stated that the image was pixilated and moved up to the top of the screen. The contact stated that there was no image from the rear of the vehicle. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 60,000.

NHTSA ODI 11520213

Touch screen on dash is delaminating, and progressively getting worse. This is causing the touch screen to be completely inoperable, and touch screen must be powered off while driving or it will randomly call people, change A/C setting, etc.

NHTSA ODI 11513730

Touch screen delaminating: The vehicle's LCD screen has become delaminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. This has also caused, twice now, the touch screen/I connect system to attempt dialing 911/assist emergency services without me touching the screen. This is scary. The car will randomly beep, change air temperatures, start navigation, cause the loss of hands-free communication. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to AC/heat, navigation or radio (volume, etc.), and attempt to connect with emergency services. This appears from Chrysler Forums to be an issue among a large group of Chrysler 300 Year Model 2018 owners. I am encouraging them to file a concern with your group and to ask for a recall of the car for this reason due to the uconnect system/screen delaminating.

NHTSA ODI 11511070

The contact owns a 2018 Chrysler 300. The contact stated that the infotainment display screen and defroster control was inoperable. The vehicle was diagnosed, and it was determined that the infotainment system needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 74,000.

NHTSA ODI 11504012

2018 Chrysler 300 The vehicle's LCD screen has become delaminated which causes the backup camera to black out. The control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, stop navigation, cause the loss of hands-free communication. Reset radio stations.This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to AC/heat, navigation or radio (volume, etc.). This appears from Chrysler Forums to be an issue among a large group of Chrysler 300 Year Model 2018 owners. I am encouraging them to file a concern with your group and to ask for a recall of the car for this reason.

NHTSA ODI 11499819

The audio system screen has become delaminated. This causes buttons to be selected at random by the unit. Climate control constantly changes. When in the phone mode, it will hang up current call and call other contacts listed on the attached phone. The radio switches stations and audio functions at random. Cannot use the GPS unit because it will change to previously used addresses.

NHTSA ODI 11499430

The screen is bubbling or delaminating on the radio/head unit. It will randomly select or unselect any item on the screen. Sometimes when using the backup camera it is very hard to see. Sometimes it does not disengage from the backup screen, you will have to shut car off and restart when that occurs. This has been going on for about 1 year.

NHTSA ODI 11498745

Screen is delaminated. Will make random calls and do random functions. very distracting while driving.

NHTSA ODI 11495653

The Large Control Screen appears to have "delaminated". At first it only affected radio controls causing loss of function and random acts. It eventually progressed to fail other functions controlled by this unit including seat and communications functions which caused the unit to intermittently adjust seat and more seriously call emergency numbers randomly. The random adjustments significantly affected the driving safety of this vehicle and impacted local emergency call centers with calls. The dealer confirmed the malfunction and was unable to repair the unit. The failures were intermittent and so there was no warning when changes happened.

NHTSA ODI 11491013

The vehicle's LCD screen has become delaminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start navigation, cause the loss of hands-free communication. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to AC/heat, navigation or radio (volume, etc.). This appears from Chrysler Forums to be an issue among a large group of Chrysler 300 Year Model 2018 owners. I am encouraging them to file a concern with your group and to ask for a recall of the car for this reason.

NHTSA ODI 11490046

the touchscreen radio is malfunctioning cant keep your eyes on the road due to radio turning stations, randomly calls numbers on your phone and rotates turning the heat and air conditioner on non stop! Chrysler admits its an issue but because its a 2018/22,000 miles, they won't fix it without charging over $1000 Symptoms 1st appeared in Spring 2022

NHTSA ODI 11489739

Stereo screen has become delaminated causing buttons to press on their own and distracts the driver

NHTSA ODI 11489481

The vehicle's LCD screen has become delaminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start navigation, cause the loss of hands-free communication. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to AC/heat, navigation or radio (volume, etc.). This appears from Chrysler Forums to be an issue among a large group of Chrysler 300 Year Model 2018 owners. I am encouraging them to file a concern with your group and to ask for a recall of the car for this reason.

NHTSA ODI 11489409

The contact owns a 2018 Chrysler 300. The contact stated that while reversing, the backup camera failed to operate due to the Uconnect System malfunctioning. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 21,078.

NHTSA ODI 11489033

Vehicle’s LCD screen has become delaminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start navigation, cause the loss of hands-free communication. This is a safety hazard because it is very distracting attending to the incessant beeping and issues related to AC/heat, navigation or radio (volume, etc.). This appears from Chrysler Forums to be an issue among a large group of Chrysler 300 Year Model 2018 owners. I am encouraging them to file a concern with your group and to ask for a recall of the car for this reason.

NHTSA ODI 11488512

The infotainment system screen is delaminating causing ghost touches and has the ability to call 911, change heating changes and distraction to driver while driving the car ..this is the heart of the car and can be very dangerous

NHTSA ODI 11488346