What 36 owners told NHTSA about the 2017 Toyota 4RUNNER Hybrid

CANADA HAS RECALLED THESE VEHICLES (DOT CANADA SAFETY RECALL 2017363) DUE TO FIRE HAZARDS FROM ENGINE BLOCK HEATERS. AS MANY NORTHERN LATITUDE VEHCILES IN THE US HAVE THESE SAME BLOCK HEATERS (AND HAZARDS) IT IS NECESSARY FOR A FORMAL RECALL TO REPLACE THEM, AS WAS DONE IN CANADA.TRIED TO UPLOAD A .DOC DOCUMENT WITH ADDITIONAL INFORMATION, BUT YOUR SYSTEM WOULD NOT ALLOW. SADLY YOU DO NOT ALLOW .DOC OR .DOCX DOCUMENTS AS UPLOADS, YOUR LOSS ....

NHTSA ODI 11081935

APPROACHING AN INTERSECTION ON CITY STREETS I EXPERIENCED TEMPORARY BRAKE FAILURE. WHEN APPLYING THE BRAKES TO SLOW DOWN THE PEDAL WENT ALL THE WAY TO THE FLOOR AND DID NOT SLOW DOWN THE VEHICLE. AFTER ROLLING THROUGH THE INTERSECTION WITHOUT INCIDENT I PUMPED THE BRAKE PEDAL A FEW TIMES WHICH RETURNED THE BRAKES TO AN OPERATIONAL STATUS. THIS HAS HAPPENED 3 TIMES IN 2 DAYS. OTHER TOYOTA 4RUNNER OWNERS HAVE ALSO REPORTED THE SAME OR SIMILAR ISSUES IN THE LAST 12MONTHS.

NHTSA ODI 11080667

ON THURSDAY MARCH 8, 2018, MY PASSENGER-SIDE FRONT WINDOW EXPLODED AS I WAS DRIVING DOWN THE HIGHWAY AT THE POSTED SPEED OF APPROXIMATELY 70MPH. NOTHING HIT THE WINDOW, AND I HADN'T HIT A POTHOLE OR ANY BUMP IN THE ROAD, THERE ALSO WAS NO EXTREME CHANGE IN TEMPERATURES ' IT JUST EXPLODED INTO MANY PIECES INCLUDING SMALL SHARDS OF GLASS. THE GLASS WENT ALL OVER THE INSIDE OF MY CAR INCLUDING BOTH FRONT AND BACK SEATS AND FLOORBOARDS. THE ENTIRE WINDOW EXPLODED SO THAT THERE WAS NO WINDOW LEFT IN THE OPENING. I BELIEVE IT WAS FAULTY GLASS. I UNDERSTAND THAT THERE HAVE BEEN SUNROOFS EXPLODING, AND I BELIEVE THAT THE GLASS ISSUE IS NOT JUST LIMITED TO THE SUNROOF. I DID SAVE THE RECEIPT FROM HAVING THE GLASS REPLACED, BUT I DON'T CURRENTLY HAVE THE ABILITY TO SCAN AND ATTACH IT.

NHTSA ODI 11079706

WE WERE DRIVING ON THE HIGHWAY FROM DALLAS TO HOUSTON AND ALL OF THE SUDDEN, WE HEARD AND EXPLOSION. AT FIRST WE THOUGHT THAT SOMETHING HIT OUR TRUCK, BUT WHEN WE OPENED THE SUNROOF COVER IT WAS COMPLETELY SHATTERED. SOME PIECES HIT THE CAR BEHIND US, BUT NO ONE WAS HURT. LUCKILY THE INTERIOR COVER WAS CLOSED.

NHTSA ODI 11057849

I PULLED UP TO A STOP LIGHT AND APPLIED THE BRAKES. I STOPPED BUT WHILE I WAS SITTING WITH THE BRAKES APPLIED, MY 4RUNNER STARTED ROLLING FORWARD. I HAD TO PUSH THE BRAKE PEDDLE TO THE FLOOR TO A POINT I COULD BARELY REACH TO GET IT TO STOP AGAIN. I TOOK IT TO THE DEALERSHIP AND THEY AGREED THE BRAKES WERE NOT ACTING RIGHT. THEY COULD SEE ON THE COMPUTER THAT SOMETHING WAS WRONG AS WELL. THEY SAID I WOULD NEED A NEW MASTER CYLINDER ON THE 4RUNNER. THE VEHICLE IS ONLY 2 1/2 MONTHS OLD WITH 2500 MILES. WHEN I PICKED UP THE VEHICLE, THEY SAID THEY TALKED WITH TOYOTA AND IT WAS ONLY THE 2ND CASE OF THIS HAPPENING IN THE US. THE MORNING IT HAPPENED IT WAS AROUND 30 TO 35 F OUTSIDE. WHEN THE DEALERSHIP TESTED IT THEY SAID THEY APPLIED THE BRAKES TO STOP AND IT SLOWLY STARTED MOVING FORWARD AFTER A FEW SECONDS LIKE HAD HAPPENED AT THE STOP LIGHT. THEY REPLACED THE MASTER CYLINDER AND WHEN I PICKED IT UP EVERYTHING SEEMED TO BE WORKING OK.

NHTSA ODI 11054845

CAR STALLED ON THE FREE WAY WHILE DRIVING . THE DASH BOARD HAD A WARNING TO CHECK ENGINE AT DEALER. THE CAR WAS TOWED TO THE DEALERSHIP (TANSKY SAWMILL, DUBLIN OH). THEY RESET THE CAR AND IT WAS RETURNED TO US. ACCORDING TO DEALERSHIP, DIAGNOSTICS DETECTED TWO ERROR CODES REPORTED A) P0A0F, B) P3190 CURRENTLY DO NOT FEEL SAFE DRIVING ON THE FREE WAY

NHTSA ODI 11051617

RE: COMPLAINT 11043597. EXPERIENCED COMPLETE LOSS OF BRAKES. NO WARNING LIGHT. BRAKES WERE RESET? AFTER VEHICLE ARRIVED AT DEALER. ECU DID NOT DOWNLOAD ANY WARNING CODES. BASED ON THIS, TOYOTA WILL NOT REPAIR/REPLACE CORRESPONDING BRAKE COMPONENTS AND WANT ME TO DRIVE THE CAR. THIS WAS A COMPLETE BRAKE LOSS WITH PEDAL TO THE FLOOR AND NO BRAKES. USED PARKING BRAKE AND TRANSMISSION TO STOP CAR. CHECKING THE NET, THERE ARE OTHER 5TH GENERATION 4RUNNERS WITH SIMILAR BRAKE FAILURES AND SIMILAR NO ACTION FROM TOYOTA

NHTSA ODI 11046656

TL* THE CONTACT OWNS A 2017 TOYOTA 4RUNNER. WHILE DRIVING APPROXIMATELY 35 MPH, THE CURTAIN AIR BAGS LOCATED AT THE FRONT DRIVER AND PASSENGER DOORS, THE REAR CURTAIN AIR BAGS LOCATED AT THE REAR DRIVER'S DOOR, AND THE REAR PASSENGER DOOR AIR BAGS ABRUPTLY DEPLOYED. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO THE MEDIAN. THE FRONT PASSENGER SIDE TIRE AND WHEEL WERE DAMAGED. THE CONTACT RECEIVED BURNS ON THE LEFT ARM DUE TO THE DEPLOYMENT. MEDICAL ATTENTION WAS NOT RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 7,800.

NHTSA ODI 11044936

BRAKE FAILURE. APPROACHING 4 WAY STOP. WENT TO APPLY BRAKES, HEARD-FELT A POP AND PEDAL WENT TO FLOOR AND LOST ALL BRAKING POWER. THIS IS A NEW VEHICLE. HAD TO USE PARKING BRAKE AND TRANSMISSION TO SLOW TO STOP. FORTUNATELY ONLY GOING 30MPH........STILL ROLLED INTO CENTER OF 4 WAY INTERSECTION. THANK GOD NO CARS IN FRONT OF ME OR THERE WOULD HAVE BEEN AN ACCIDENT.

NHTSA ODI 11043597

MY CAR WAS PARKED OVERNIGHT AND THE NEXT DAY WHEN I GOT IN TO RUN ERRANDS AND MY CHECK ENGINE LIGHT WAS FLASHING AND MY TRAC OFF LIGHT WAS ON. WHEN I PUT THE VEHICLE IN DRIVE IT WAS VERY SLUGGISH, I CALLED THE DEALER AND THEY SENT A TOW TRUCK. THE TRUCK STAYED OVERNIGHT SO THEY COULD DIAGNOSE BUT SHE WAS PRETTY SURE THAT IT WAS RODENTS CHEWING ON THE WIRES BECAUSE IT WAS A COMMON PROBLEM. MY HUSBAND AND I DID SOME CHECKING WHILE IT WAS IN SERVICE AND FOUND OUT THAT THEY USE A SOY BASE ON THE WIRING AND THAT RODENTS LOVE IT AND IT'S PRETTY COMMON PROBLEM. THE COST TO FIX WAS $535 AND WAS NOT COVERED UNDER THE WARRANTY. WE HAVE BEEN LIVING IN THE SAME PLACE SINCE 2000 AND HAVE HAD SEVERAL VEHICLES THRU OUT THAT TIME AND HAVE NEVER HAD AN ISSUE BEFORE WITH RODENTS.

NHTSA ODI 10970966

AFTER LESS THAN 20 DAYS OF OWNERSHIP OF A NEW 2017 TOYOTA 4RUNNER AND LESS THAN 600 MILES, THE CAR FAILED TO IDLE, SHOWED CHECK ENGINE LIGHT AND TRAC OFF LIGHT STAYED LIT. THE CAR WAS UNSAFE TO DRIVE AND HAD IT TOWED TO THE TOYOTA DEALERSHIP. THEY DIAGNOSED THAT THE INJECTOR WIRE HAD BEEN CHEWED BY A RODENT. THE COST OF THE REPAIR WAS ESTIMATED TO BE $516 AND NOT COVERED BY WARRANTY. I WAS SURPRISED BY THIS DUE TO THE FACT WE LIVE IN SEATTLE AND MY PREVIOUS CAR HAD BEEN PARKED IN THE EXACT SAME AREA FOR 9 YEARS WITHOUT THIS ISSUE. THIS IS NOT A STORY OF A RARELY DRIVEN CAR PARKED IN A RURAL BARN. I AM CONCERNED ABOUT THE VIABILITY OF THIS VEHICLE'S ELECTRICAL SYSTEM DUE TO THE SOY BASED WIRE INSULATION THAN SEEMS TO ATTACT RODENTS. THIS PROBLEM HAS THE POTENTIAL TO AFFECT ALL SAFETY AND ENGINE FUNCTIONS.

NHTSA ODI 10956997