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What 36 owners told NHTSA about the 2017 Toyota 4RUNNER Hybrid

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (36)Crash / fire / injury (5)Brakes (9)Electrical system (5)Airbags (3)Body & structure (2)Engine (2)Fuel system (2)Speed control (2)Steering (2)Suspension (2)Latches & locks (1)

2 of 36 complaints match · Body & structure · clear filters

Jun 21, 2020AirbagsSeat beltsBody & structure2 injuries

A DEER RAN OUT IN FRONT OF ME, DRIVING 50 MPH. PASSENGER SIDE HIT, ALL 8 AIRBAGS DEPLOYED. PASSENGER SIDE AIRBAG UNDER STEERING WHEEL, CUT UP MY LEGS HORRIBLY, VERY SWOLLEN, REFUSED HOSPITAL DUE TO COVID 19 FEAR. THE AIRBAGS CUT UP MY LEFT ARM AND MY DAUGHTER'S RIGHT ARM(SHE WAS PASSENGER). VERY HAPPY THAT WE WERE SAFE, BUT THE SERIOUS CUTS ON MY BODY SEEMED QUITE SEVERE FOR THE HIT WHICH WAS ON PASSENGER SIDE AND BY A DEER.

NHTSA ODI 11329874

Mar 25, 2020Body & structure

ABOUT A YEAR AFTER OWNING MY MAGNETIC GRAY 4RUNNER I STARTED NOTICING FLAWS ON MY HOOD AND ROOF OF THE VEHICLE ALMOST LIKE THE CLEAR COAT WAS BUBBLING UP. I EXPRESSED MY CONCERN TO THE DEALERSHIP DURING A ROUTINE VISIT AND THE SUPERVISOR SAID IT WILL BE NOTED IN THE VEHICLES RECORD. I ROUTINELY WASH MY VEHICLE AND DO NOT LET ANYTHING SIT ON MY VEHICLE SUCH AS SAP OR BIRD DROPPINGS AND THE VEHICLE IS IN A GARAGE. IT IS NOW A YEAR LATER AND I AM NOTICING MORE SPOTS. KNOWING NOW THAT TOYOTA HAS HAD ISSUES BEFORE WITH DEFECTIVE CLEAR COAT ON THEIR VEHICLES I AM WONDERING IF THEIR IS ANYTHING I CAN DO OTHER THAN TO PAY OUT OF POCKET TO HAVE MY VEHICLE REPAINTED.

NHTSA ODI 11319289

Working with the data? Download all 36 complaints as CSV · fetched from NHTSA July 21, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2017 Toyota 4RUNNER Hybrid verdict →