What 237 owners told NHTSA about the 2017 Tesla Model X P90d

Car has 38k miles. Front of car started making creaking noises whenever moving. Diagnosed both upper control arms seized. Was told by the technician that Tesla found their error and the new Model Xs do not have this issue. From reading online, this is a VERY common issue for Tesla owners and Tesla is aware.

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The steering as getting harder and harder to turn. I checked the steering rack and it was clean but the U joint had completely rusted. I lubricated it and the steering improved. After around a year, it happened again and I repeated it. They have an upgraded replacement part but are not recalling the defective original. Can you help?

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The universal joint is stiff and turning vehicle is more difficult than normal

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The contact owns a 2017 Tesla Model X. The contact received notification of NHTSA Campaign Number: 23V838000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

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The steering has squeaking noise and cause the car every hard to turn. when trying to turning the car, the steering wheel will cause the car go another direction. This issue seems on tesla forums. I replaced control arms in august 2022 and I replaced again in April 2024.

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Still have not received updates for recalls 23V-838; TC2023-657 or 24V-051 from Tesla

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This is regarding two Tesla recalls: - NHTSA Recall Number: 23V-838; TC2023-657 - NHTSA Recall Number: 24V-051 As noted in both recalls, they are to be delivered via software updates. My car is currently running version 2022.8.10.16 7477b4ff8e78 which is clearly lower than the version required for both recalls. I have taken my car to service as my software version is not updating. Tesla has refused to comply with the recall and update the software version on my car. It should be noted, although irrelevant for the recalls, that my car is still under manufacturer's extended warranty, which we purchased along with the car when buying it new from Tesla.

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I received a notice from Tesla for recall No. 23V-838 for my 2017 Tesla Model X - P100D. The notice states that I should check if my software version is "2023.44.30" or a later release. Unfortunately, the 2017 Model X is on a different update schedule, as it has different computer and sensor systems than newer Model X's. My software version is from 2022. Accordingly, the recall was not remedied by Tesla for my vehicle and all other older Teslas with the prior sensor suite. I checked for any software updates but none was available. At the very least, the notice is deficient, as if they pushed a separate update for older model Teslas, it was not communicated therein. Thanks!

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Front Suspension Lower Fore Links, yes it is available for inspection. The incident occur while driving the vehicle; which is ground for significant safety risk. The vehicle is in the process of getting towed. Vehicle has not yet been inspected. No warning signs, the vehicle just came out of Tesla Service Center.

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The contact owns a 2017 Tesla Model X. The contact received notification of NHTSA Campaign Number: 23V838000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue where it was stated that due to the year of the vehicle, it was considered an older model and parts were not yet ready for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

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Took vehicle in for manufacturer 8Gb eMMC recall. Replacement of eMMC caused delamination of instrument cluster display. Dealership claims this is a “known problem” and refuse to repair since car is out of warranty. The lack of instrument cluster is clearly dangerous. This appears to be a common problem following replacement of the eMMC on Tesla Model S and Model X: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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The contact owns a 2017 Tesla Model X. The contact stated that when he purchased the vehicle, the Infotainment screen was delaminating, potentially causing issues with the display and communication of the vehicle. No warning light was illuminated. The vehicle was taken to the dealer and the contacted was informed there was no recall for the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.

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Car has been sent to the shop twice for the axles / half shafts and also two times for the front drive unit

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The suspension system on the vehicle failed. The Tesla Roadside Service said I was able to drive it until I could get it fixed. However, that was incorrect information and I, or someone else could have been injured. The vehicle was repaired at the Telsa Service Center in Norwell MA. The warning that came on was something to the effect of auto suspension has been disabled. That was do to the failure.

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The component that is not working on my car is the intermittent windshield wipers. The issue is that the intermittent wipers do not come on in eaither of the 2 low settings. The wipers only work in the steady low and high settings. When it is just misty out or a light rain, you have to manually push the button at the end of the stalk to give a swish of the wipers. If you are on the steady low setting, it is too much and the wipers squeak on the widsheild. I originally brought this into my Tesla service center in October and they told me that this would be fixed in a firmware update. I have followed up a few times as the update never came and today I am back at the service center and they have told me that they are still waiting for this problem to be addressed and that I should just use the other low and high speed wipers to clear the mist. It is now the end of December, almost 3 month later.This is not safe and should be addressed right away.

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I'm including a picture to go with a complaint I entered a few weeks ago. I took the vehicle to a repair shop that removed a broken bolt that Tesla said sheared off. more than 50% of the bolt was still in the cradle. The bolt snapped in a place where Tesla had a notch circling the bolt which made it weak at that point. I had the repair shop replace both of them with Tesla-approved bolts that are identical to the bolt that snapped. It appears that this was intentional and the repair shop indicated that there was no obvious reason the bolt needed to be scored around the circumference.

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Middle row center seat seatbelt won’t retract

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The second row center seat has a seatbelt that has failed. The seatbelt will not retract and is completely inoperative. I contacted Tesla about this issue and they said that it is not covered under warranty and they want to charge me $1,133.00 to repair it. I cannot afford this, and I believe the manufacturer should repair this defect free of charge since this vehicle is only 5 years old.

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On or about August 27, 2023, I heard a loud noise as I was pulling out of a parking spot with my wheel turned to the left. As I drove away and over bumps, I heard loud metal-to-metal sounds coming from the front of the car. I scheduled an appointment with a Tesla service center and took it to them on September 8th, 2023. They found that a bold had sheared in half on the front stabilizer bar. They said it wasn't a manufacturer defect however I disagreed and requested it to be repaired out of warranty at their expense to make it safe and to put a stronger bolt on this time, but they refused. There were no warning lights before this occurred. I had my attorney send them a letter to persuade them to fix it however they have not responded in two months. The vehicle is a safety risk and I have found that this has occurred to other Tesla Model X owners. There is a class action lawsuit in California and Oregon for Tesla Model S and Model X suspension issues. The same car had premature wear of the upper control arm ball joints and the axle shafts have been replaced twice due to Tesla's admission of bad design and manufacturing. I have safety issues with the Fore Links and Aft Links as well.

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Beginning in a recent software update, the windshield wipers in (at least early model) Tesla Model S and X cars with FSD beta no longer function in intermittent mode. Only the faster wiper speeds are functional. This regression results in unacceptable levels of driver distraction manually triggering the wipers with the button, and should have been fixed weeks ago. We're requesting a formal recall. It really isn't acceptable for their testing processes to be so flawed that something this serious could make it into released builds, beta or not. As a software engineer by trade, I find Tesla's testing to be nothing short of incompetent, even by iOS app standards, much less car standards, and they should really be fined every time they screw up this badly.

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Manufacturer designed a Pyro Fuse (a/k/a Battery Fuse), the purpose of which is to open the main battery's circuit in the event of a detected crash via a squib charge, in order to prevent further property damage or risk to life. The obsolete design contained in this model depends on a small lithium ion battery with a 7-10 year lifespan. In this car's case, a timer notification kicked in at about 6.5 years of life. The risk to not recalling this part with the new part design (self-charging from the current) and all affected models in the fleet is that now all these vehicles risk higher odds of a catastrophic battery fires during collisions and other failures the fuse was designed to prevent.

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The contact owns a 2017 Tesla Model X. The contact stated while driving approximately 65 MPH and other various speeds, the vehicle inadvertently decelerated while the accelerator pedal was depressed. There was no warning light illuminated. The vehicle was taken to the dealer, but the failure could not be duplicated. The vehicle was not repaired. The manufacture was notified of the failure and informed the contact that the issue would be documented. The failure mileage was approximately 97,649.

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Car was hit by a city bus on 12/17/22. Car was towed to repair shop. Damages were repaired. Shortly after repair, the Car started making high pitched loud sound when a/c turned on. Took the car back to repair shop. Diagnosis: Air conditioning unit and compressor failed. Tesla wants $5700 to fix it, $4444 of it labor charges. They are saying it did not have to do with accident. The car did not make this sound before the accident. See pics.

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I paid for FSD And now TESLA has disabled the feature. They have not responded to any inquiries by me as to when it’s going to be reactivated. I would appreciate anything that you can do.

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Front control arms caused extremely difficult steering. No warning of failure displayed in vehicle. Suddenly noticed difficulty steering with squeaking and clunking noises. Tesla service replaced upper and lower control arms June 2023 and claim it’s a common repair in their vehicles with low miles. This vehicle has 37,100 miles. Sway bar links also repaired May 2022.

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