What 302 owners told NHTSA about the 2017 Ram 3500 Cab Chassis

TRUCK HAS A VIBRATION/SHAKE AT HIGHWAY SPEEDS. INITIALLY THOUGHT IT WAS TIRES SO I REPLACED. PROBLEM CONTINUED AND I REPLACED TIRES AGAIN. STEERING AND PITMAN ARM CAME LOOSE AND DEALER COULD NOT FIND. I SHOWED IT TO DEALER, THEY TIGHTENED IT AND FOUGHT ME ON ALIGNMENT. VIBRATION CONTINUED, FRONT BUMPER SAGGED AND FRONT SONARS BECAME INTERMITTENT. DEALER FIXED BUMPER TWICE AND SAID DODGE SONARS ARE FAIR WEATHER AND COULDN'T DUPLICATE. STEERING CAME LOOSE AGAIN, DODGE FOUGHT ME ON ALIGNMENT AGAIN. RECALL CAME OUT AND WELDED NUTS ON STEER BAR TURNBUCKLE. CONTACTED RAM SERVICE AND CONTINUED TRYING TO GET TRUCK FIXED. DEALERSHIP BECAME "TIRED OF ME" AND BRUSHED ME OFF WITH "COULD NOT DUPLICATE". NEW DEALERSHIP, KEPT VEHICLE FOR 1 WEEK AND RETURNED IT STATING THEY COULDN'T HEAR ANY PROBLEMS. WHEN TOLD THE PROBLEM WASN'T AUDIBLE THEY POLITELY TOLD ME MY TRUCK WAS OUT FRONT AND I COULD LEAVE. NEW DEALERSHIP, TECH WENT FOR TEST DRIVE WITH ME SO I COULD SHOW THE PROBLEM. ACKNOWLEDGED THAT IT WASN'T NORMAL. AFTER 2 WEEKS I GOT MY TRUCK BACK WITH NO DOCUMENTED MAINTENANCE OR INVOICE. PROBLEM CONTINUES. RETURNED TRUCK. AFTER 6 WEEKS RAM CUSTOMER SERVICE TOLD ME THAT IT WAS READY. INVOICE SHOWED MILEAGE IN AND MILEAGE OUT THE SAME AND THAT CHRYSLER STATED PROBLEM AS NORMAL. IN 6 WEEKS MY TRUCK MOVED 1 TIME FROM 1 PARKING SPOT TO ANOTHER. NOT ENOUGH TO CHANGE MILEAGE AND NOTHING WAS DONE TO IT. DEALERSHIP WAS SHORT WITH ME WHEN I PICKED UP. RAM SERVICE SENT MY ISSUES TO LITIGATION. WAS TOLD THAT TRUCK HAS TOO MANY MILES AND IS NORMAL. PRIOR TO LITIGATION DEALERSHIP HAD TOLD ME THEY DROVE EVERY HD THEY HAD AND MINE WAS THE ONLY ONE DOING THIS. AFTER SENT TO LITIGATION I WAS TOLD THAT THEY ALL DRIVE THE SAME AS MINE. CURRENTLY LOOKING FOR 5TH DEALERSHIP, STILL WORKING WITH RAM SERVICE CASE #57185298. NO DOCUMENTATION OF 2ND ALIGNMENT GIVEN. NO DOCUMENTATION FOR 2 WEEK STAY AT STANLEY

NHTSA ODI 11242318

TL* THE CONTACT OWNS A 2017 RAM 3500 CARGO VAN. THE CONTACT STATED THAT THE VEHICLE'S TIRE PRESSURE MONITORING SYSTEM FAILED. THE TIRE PRESSURE MONITORING INDICATOR REMAINED ILLUMINATED AND PROVIDED AN INCORRECT TIRE PRESSURE READING. THE CONTACT TOOK THE VEHICLE TO SEVERAL INDEPENDENT MECHANICS TO HAVE THE TIRE PRESSURE MONITORING SYSTEM INSPECTED. THE MECHANICS WERE ABLE TO REPAIR THE TIRE PRESSURE MONITORING SYSTEM SENSOR; HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE CONTACT PLACED NEW TIRES ON THE VEHICLE AND HAD THE TIRE STORE CHECK THE TIRE PRESSURE MONITORING SENSOR. THE TIRE STORE WAS ABLE TO RESET THE TIRE PRESSURE MONITORING SYSTEM INDICATOR; HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE TIRE PRESSURE MONITORING SYSTEM INDICATOR ILLUMINATED AND REMAINED LIT. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 30,000. *AS THE CONSUMER STATED THE VEHICLE GOES BACK TO THE DEALER FOR REPAIR ON 09/25/2019. *TR

NHTSA ODI 11242150

PARKING BRAKE LOCKED UP DUE THE FACT THAT PARKING BRAKE PADS HAD BEEN COMPLETELY WORN. DETAILS: BOUGHT VEHICLE AT 100 MILES AND HAD ALWAYS BEEN RELEASING THE PARKING LEVER PRIOR TO DRIVE AND AT LITTLE OVER 2,000 MILES, PARKING BRAKE FAILED AND LOCKED UP AT A PARKING LOT 150 MILES AWAY FROM HOME. I BELIEVED THE PARKING BRAKE SYSTEM MUST HAD BEEN ENGAGED WITHOUT MY KNOWLEDGE SINCE THERE HAD BEEN NO WARNING LIGHT ON DASH. THAT WAS WHY IT TOOK OVER 2000 MILES TO COMPLETELY WEAR DOWN PARKING BRAKES TO THE POINT AT THE FINAL PULL/ENGAGEMENT, IT LOCKED UP. SINCE THE VEHICLE IS STILL BRAND NEW AND UNDER MANUFACTURER WARRANTY, I HAD ASKED DEALER TO INVESTIGATE AND DEALER WOULD NOT. I HAD ALSO ASKED FCA TO SEND ENGINEER TO INVESTIGATE THE INCIDENT AND WAS TOLD ?NO?. THEIR REASON WAS IT WAS MY FAULT WHICH IS EASIER FOR THEM TO DO THAN ACCEPT THE RESPONSIBILITY. I ALSO ASKED MY EXTENDED WARRANTY POLICY PEOPLE (WHICH I HAD PURCHASED) BUT THE EXTENDED WARRANTY FOLKS SAID, THE VEHICLE WAS BRAND NEW SO IT WOULD BE COVER UNDER THE MANUFACTURER WARRANTY WHICH THE EXTENDED WARRANTY WOULD NOT COVER UNTIL THE MANUFACTURER WARRANTY PERIOD HAD EXPIRED. SINCE THIS IS A BRAKE ISSUE AND I BELIEVE THIS IS ALSO A SAFETY ISSUE WHICH I NEED HELP ESCALATING TO FCA TO TAKE/ACCEPT SOME RESPONSIBILITY AT LEAST TO INVESTIGATE.

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2017 DODGE RAM 3500. CONSUMER WRITES IN REGARDS TO INSIDE TIRE WEAR OF FRONT TIRES. *LD THE CONSUMER STATED THE TIRES NEEDED TO BE REPLACED EVERY 10,000 MILES. *JS

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TIRE FAILURE NEXEN RODIAN SEPARATION AT 11,000 MILES. LEFT FRONT TIRE BLOWOUT ON 95 AT 65 MPH. RIGHT FRONT TIRE SEPARATION CAUSING VIBRATION ALSO. REPLACED BOTH TIRES.

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TL* THE CONTACT OWNS A 2017 RAM 3500. THE CONTACT STATED THAT THE BALL JOINT ON THE FRONT PASSENGER SIDE DAMAGED THE FRONT PASSENGER TIRE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BALL JOINT NEEDED TO BE REPLACED WITH A SPECIAL ADJUSTABLE BALL JOINT, WHICH WOULD ALIGN WITH THE FRONT END AXLE TO PREVENT THE BALL JOINT FROM DAMAGING THE TIRE. THE DEALER AND THE MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000.

NHTSA ODI 11217785

RECENTLY, I DEPARTED FROM HOME IN MY TRUCK TO HEAD OUT ON ERRANDS. I FOUND IT WAS DIFFICULT TO STEER. REALIZING IT FELT LIKE A FLAT FRONT TIRE, I PULLED OFF THE ROAD AND FOUND THE FRONT RIGHT TIRE WAS FLAT. AT NO TIME DID I RECEIVE ANY WARNING FROM THE FACTORY INSTALLED TIRE PRESSURE MONITORING SYSTEM. LOOKING AT THE TPMS, THE PRESSURE INDICATED 14 PSI, THEN LATER 11 PSI. AT NO TIME DID I RECEIVE AN AUDIBLE OR VISUAL ALARM FROM THE TRUCK. LATER I HAD THE NEARBY DEALERSHIP INVESTIGATE THIS, AND THEY REPORTED THE SYSTEM IS WORKING AS DESIGNED, BUT THEY CAN'T/WON'T SHOW ME IN WRITING WHEN THE ALARMS ARE SUPPOSED TO ACTIVATE. I HAVE AN OPEN CASE WITH RAM CUSTOMER CARE, BUT THE MANAGER CONTINUES TO POINT TOWARDS THE DEALERSHIP'S VERBAL ANSWER. ANOTHER PERSON I KNOW WAS RECENTLY DRIVING TOWING A HEAVY RIG WHEN ANOTHER DRIVER POINTED OUT TO THEM THAT THEY HAD A FLAT TIRE ON THE TRUCK. THEY TOLD ME THEY HAD NOT RECEIVED ANY WARNING FROM THE TPMS. AS YOU KNOW, THE RISK OF A TIRE OVERHEATING AND BLOWING IS WHAT TPMS IS SUPPOSED TO HELP DRIVERS AVOID. A TPMS THAT IS NOT WARNING DRIVERS AFTER ABOUT 10-20% LOSS OF PRESSURE IS CREATING A RISK FOR OPERATORS AND OTHER VEHICLES AND PASSENGERS.

NHTSA ODI 11217281

BOTH FRONT TIRES SEPARATED. ALMOST CAUSED ACCIDENT. IMMEDIATE SHUTTER AND BOUNCING OF TRUCK. I WAS FORCED TO REPLACE THEM. ENDED UP REPLACING ALL SIX TIRES DUE TO FEAR THE OTHERS WOULD SEPARATE. RAM NEED TO DISCONTINUE PLACING THESE TIRES ON THEIR $60 - $70 TRUCK. SHOULD A DISSERVICE TO THEIR CUSTOMERS.

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TL* THE CONTACT OWNS A 2017 RAM 3500. WHILE DRIVING 37 MPH, THE VEHICLE WOULD NOT DECELERATE WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE VEHICLE DROVE OFF THE ROAD AND CRASHED INTO A DITCH, THEN THE BRAKES WOULD NOT WORK AND ENGINE WAS AT MAX RPM AND COULD NOT SHUT ENGINE OFF. CONSUMER COULD NOT STEER BACK ON THE ROAD. TRUCK FINALLY STOPPED AFTER 5 TO 6 TIMES AFTER REVVING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO REPAIRED THE FRONT END DAMAGE AND TRANSMISSION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE DEALER WAS NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 22,000. *DT*JB *BF*JB

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TL* THE CONTACT OWNED A 2017 RAM 3500. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, ANOTHER VEHICLE WAS CRASHED INTO AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT DID NOT RECOLLECT THE EVENTS THAT OCCURRED THAT LEAD TO THE CRASH. THE CONTACT SUSTAINED FRACTURED KNEES, A HEAD INJURY DUE TO THE IMPACT THEIR HEAD CAME IN CONTACT WITH THE WINDSHIELD, AND A BACK INJURY THAT REQUIRED MEDICAL ATTENTION. IN ADDITION, THE OTHER DRIVER OF THE VEHICLE CRASHED INTO SUSTAINED NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALED. THE CONTACT CALLED FINDLAY CHRYSLER DODGE 10305 U.S. 224 WEST FINDLAY, OH 45840 (419) 423-1715 WHERE THEY TOLD THE CONTACT TO CALL THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND POSSIBLY OPEN A CASE FOR THE FAILURE. THE FAILURE MILEAGE WAS 69,000.*JB *TR *DT PHOTOS ATTACHED. *JB

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TL* THE CONTACT OWNS A 2017 RAM 3500. THE CONTACT STATED THAT THE VEHICLE WAS ON A HOIST, AN UNKNOWN AFTER MARKET SPACER ON THE SPRING CAME OUT OF PLACE AND DAMAGED THE BOOT. THE INDEPENDENT MECHANIC REPAIRED THE THE VEHICLE. THE REPAIRS WERE UNKNOWN. THE VEHICLE WAS LATER TAKEN TO THE DEALER (RUSSELL WESTBROOK CHRYSLER DODGE JEEP RAM OF VAN NUYS 6110 VAN NUYS BLVD, VAN NUYS, CA 91401 (818) 646-6908) FOR NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING). THE CONTACT ASKED THE DEALER TO LOOK AT THE ISSUE CONCERNING THE SUSPENSION AND GIVE AN OPINION ON THE ISSUE. ANOTHER DEALER (AUTONATION CHRYSLER DODGE JEEP RAM VALENCIA 23820 CREEKSIDE RD, SANTA CLARITA, CA 91355 (661) 379-7709) HAD REPAIRED THE SPACER THE FIRST TIME BUT THE CONTACT WAS AGAIN CONCERNED THAT IF THE VEHICLE HIT A BUMP AND THE SPACER CAME OUT OF PLACE AGAIN IT COULD LEAD TO A LOSS OF CONTROL AND A POSSIBLE ACCIDENT. IT WAS UNKNOWN IF THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 10,000.

NHTSA ODI 11206557

MY VEHICLE IS SUBJECT TO A RECALL FOR THE STEERING DRAG LINK ASSEMBLY. THE RECALL STATES THE ASSEMBLY WILL BE INSPECTED AND WELDED AS THE REPAIR. THERE IS A REPLACEMENT PART LISTED ON THE RECALL HOWEVER DEALERS ARE NOT INSTALLING THE REVISED PART. I CONTACTED FCA (CHRYSLER) CORPORATE OFFICE ABOUT THE SAFETY CONCERN WITH WELDING STEERING COMPONENTS. MY CONTACT WAS TO RECEIVE THE REVISED STEERING DRAG LINK SINCE NO CREDIBLE AUTOMOTIVE AUTOMOTIVE SOURCE APPROVES OF WELDING STEERING COMPONENTS AND THAT BEYOND THE SAFETY ISSUE THE PART IS NO LONGER ADJUSTABLE OR FUNCTIONAL TO ADJUST DURING ROUTINE FRONT END ALIGNMENTS AND WILL REQUIRE REPLACEMENT AT THE OWNERS EXPENSE. THE RESPONSE FROM THE EXECUTIVE REFERRALS MANAGER WAS THAT I HAD ONE CHOICE AND THAT WAS TO BRING MY TRUCK TO A DEALER FOR THE STATED RECALL REPAIR AND THAT WELDING THE DRAG LINK WAS APPROVED BY THEIR ENGINEERS. I STATED THAT THE REPAIR WAS UNACCEPTABLE AND THAT I WOULD PAY FOR THE REVISED PART AND THE INSTALLATION THROUGH THE DEALER EVEN THOUGH MY TRUCK IS STILL COVERED BY THE ORIGINAL BUMPER TO BUMPER WARRANTY. I WAS INFORMED THAT NEITHER THE REPLACEMENT PART OR ANY OTHER CHRYSLER/MOPAR PART IS AVAILABLE FOR THE CONSUMER AND THEY WOULD NOT ASSIST ME IN HAVING THE DEALER INSTALL THE REVISED PART AT MY COST. I ASKED WHAT IF I HAVE A AFTERMARKET DRAG LINK INSTALLED. I WAS TOLD THE RECALL WOULD NOT BE CLEARED ON MY VEHICLE, I WOULD BE RESPONSIBLE FOR FOR ANY DEFECTS IN THE STEERING COMPONENTS, AND THAT FCA WOULD BE ABSOLVED OF ANY RESPONSIBILITY. ITS NO SECRET THAT FCA IS RATED LOWEST OF ANY MANUFACTURE IN CUSTOMER SATISFACTION, HOWEVER THIS IS A MAJOR SAFETY CONCERN FOR THE NEARLY ONE MILLION RECALLED VEHICLES. THE TRUCK IS NOT SAFE TO DRIVE AND FCA IS WORRIED ABOUT COST NOT SAFETY. FCA HAS GIVEN THE OWNERS NO OPTION BY REFUSING TO PROVIDE UPDATED PARTS AND FORBIDDING THE INSTALLATION OF AFTERMARKET PARTS.

NHTSA ODI 11206288

A06 DRAG LINK RECALL: PLANET CHRYSLER, DODGE, JEEP, RAM FIAT IN FLAGSTAFF AZ PRETENDED TO FIX THE RECALL HOWEVER THEY DID NOT FIXED IT PROPERLY. THEY NEVER CLEANED THE DRAG LINK FIRST. THEY PUT FEW DABS OF WELDING MATERIAL ON THE NUTS AND SLEEVE RIGHT ON TOP OF DIRT AND DID NOT WELD THEM TOGETHER LIKE THEY WERE SUPPOSE TO.

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THIS IS ABOUT MY DEAD PEDAL WHEN LETTING OF THE ACCELERATOR TO MERGE ECT THERE IS LIKE A 2 TO 3 SECOND DELAY IN POWER. I HAVE ALMOST BEEN HIT SEVERAL TIMES. I DO NOT TRUST THE TRUCK. SEEMS LIKE A ACCIDENT WAITING TO HAPPEN.

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HAD A LEFT FRONT TIRE (NEXEN ROADIAN AT PRO 8-FACTORY INSTALLED-SIZE:LT 235/80R17) START VIBRATING AND PULLING TO THE RIGHT WHILE DRIVING TO WORK ON THE HIGHWAY.TIRE HAD A TOTAL OF 17199 MILES ON THEM. WHEN UNMOUNTED AT DISCOUNT TIRE, THERE WERE TREAD SEPARATION IN NUMEROUS SPOTS VISIBLE INSIDE TIRE.

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NEXEN TIRES LT235/80R. HAD A RIGHT FRONT TIRE SEPARATE WITH 10,232 MILES ON IT. AS SOON AS THAT ONE WAS REPLACE PUT ON ANOTHER 220 MILE AND THE OTHER FRON TIRE SEPARATES. NEXEN WILL NOT HONOR AND CLAIM AND WILL NOT BACK THEIR PRODUCT. WHEN THE SECOND TIRE SEPARATED I WAS PULLING A 15K POUND 5TH WHEEL ON THE INTERSTATE. IT WAS LIKE I HAD THE DEATH WOBBLE NO MATTER WHAT SPEED. THESE ARE DANGEROUS TIRES AND SHOULD BE RECALLED. HOWEVER I AM NOT WAITING WITH THIS SAFETY ALL TIRES ARE BEING REPLACED. BOTH TIMES DURING SEPARATION I WAS DRIVING THE VEHICLE.

NHTSA ODI 11196147

TL* THE CONTACT OWNS A 2017 RAM 3500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING). THE CONTACT SPOKE WITH THE MANUFACTURER AND DISAGREED WITH THEIR RECOMMENDATION TO WELD THE NUTS TO THE ADJUSTOR SLEEVE IF THEY MET THE TORQUE REQUIREMENTS. WESTGATE DODGE RAM (10936 STAR RD, WAKE FOREST, NC 27587, (919) 556-3137) AND A TECHNICIAN ALSO EXPRESSED DISBELIEF IN THE REPAIR RECOMMENDATION. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TT *TR

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V06/NHTSA 19V-021 THE FIX FOR THIS RECALL IS NOT ADEQUATE , WELDING AN COMPONENT THAT HAS PART ITS FUNCTIONALLY, ADJUSTMENT AND MAINTAINABILITY, RENDERING IT USELESS , COULD BE CONSIDERED CAUSING IRREPARABLE DAMAGE. I BELIEVE RECALLS SHOULD NOT DAMAGE A VEHICLE , BUT RETURN IT AS FUNCTIONAL AS INTENDED.

NHTSA ODI 11192713

WHILE DRIVING TRUCK ON CRUISE CONTROL ON FLORIDA TURNPIKE AT 68MPH, NO POTHOLES OR ABNORMALITIES IN ROADWAY. TRUCK BEGAN TO SHIMMY REAL BAD. NURSED THE TRUCK HOME AND INSPECTED ALL ASPECTS OF FRONT END AND TIRE PRESSURE. PRESSURE WAS SET AT 80PSI PER MANUFACTURE RECOMMENDATION FOR FRONT TIRES. TOOK TRUCK TO DEALERSHIP AND THEY ADVISED BOTH FRONT NEXEN 235/80R17 TIRES HAD INNER WALL SEPARATION. THE TRUCK HAS ONLY 5734 MILES ON IT AND IT IS NOT ABUSED. EXTREMELY DISAPPOINTED THAT THESE TIRES FAILED AND COULD HAVE BEEN CATASTROPHIC IF I WAS HAULING MY 8000 CAMPER WITH FAMILY INSIDE OF IT. DEALERSHIP WOULD NO LET ME PHOTO THE TIRES, THEY SAID THEY WERE IN COMMUNICATION WITH NEXEN TO GET THEM REPLACED.

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TL* THE CONTACT OWNS A 2017 RAM 3500. THE CONTACT RECIEVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING). LITHIA CHRYSLER JEEP DODGE OF KLAMATH FALLS (2675 WASHBURN WAY, KLAMATH FALLS, OR 97603, (855) 570-6024) STATED THAT THE PART WAS NOT AVAILABLE AND WAS UNABLE TO DETERMINE WHEN THE PART WOULD BE AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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THE ELECTRIC FAN WENT OUT AFTER 1YEAR JUST OVER 50,000 MILES AND IT SEEMS IT HAPPENING ON ENOUGH VEHICLES THAT THE FAN IS ON BACK ORDER. THE DAYTONA DODGE DEALERSHIP MISDIAGNOSED RADIATOR AND REPLACED IT, AND REFUSED TO REIMBURSE AFTER IT WAS CHECKED AND FOUND TO BE GOOD. THIS MIGHT HAVE MADE INSTALLING FAN EASIER. I MENTIONED THIS IN CASE IT'S A ON GOING PRACTICE.

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'TAKATA RECALL' MIKE COMPLAINT IS WITH NEXEN TIRES, THE TIRES HAVE LESS THAN 16,000 MILES ON THEM AND WERE NOTED TO BE SEPARATING I CONTACTED NEXEN TIRE WHO TOLD ME TO LOOK AT THE WARRANTY AND REFUNDED ME A CHECK FOR $150 FOR TIRES AND INSTALLATION FOR OVER $450 FOR SOMETHING THAT IS NOT MY FAULT. I JUST FOUND ONLINE WHERE NIXON TIRES HAVE HAD INCIDENTS WITH THE SAME EXACT TIRE THAT I HAVE , I BELIEVE THIS WAS AN ISSUE THEY ARE AWARE ABOUT AND FAILED THE CONSUMER. I HAVE EXCHANGE THE TIRES FOR TWO NEW MEXICAN TIRES THINKING THIS MIGHT OF BEEN AN ISOLATED INCIDENT BUT BOTH PLACES FROM WHICH I GOT THE TIRES REPLACED THAT SAID THAT NEXT AND TIRES WE'RE SEPARATING AND THAT WAS THE CAUSE OF MY TIRE DAMAGE BUT NIXON HAS REFUSED TO REIMBURSE ME MY MONEY PLEASE HELP ME

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THE ENTIRE TRUCK SHAKES AT 70MPH AND ABOVE. IT FEELS LIKE THE TIRES ARE EXTREMELY OUT OF BALANCE. THE DEALER HAS BALANCED AND ROAD FORCE BALANCED THE TIRES, BUT THIS HAS NOT SOLVED THE PROBLEM. CHRYSLER KNOWS ABOUT THIS PROBLEM BUT IS UNWILLING TO FIX IT.

NHTSA ODI 11120877

MY TAILGATE KEEPS OPENING ON IT'S OWN WHENEVER IT WANTS TO. IT OPENS WHILE DRIVING AND PARKED. I TRANSPORT RVS FOR A LIVING AND IF THE TAILGATE FALLS AND I DON'T REALIZE IT, IT CAN DAMAGE THE UNIT AND I HAVE TO PAY TO FIX IT, WHEN IT IS A CHRYSLER KNOWN ISSUE. THE RECALL THAT JUST CAME OUT IS FOR ONLY SHORT BEDS AND I HAVE A LONG BED. I NEED THIS ISSUED RESOLVED UNDER THE RECALL, BUT CANNOT BECAUSE IT'S SUPPOSEDLY NOT INCLUDED IN THE RECALL. *DT*JB *DT*JB *DT*JB

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MULTIPLE TIMES MY TAILGATE HAS JUST FLIPPED OPEN ON IT'S OWN, WHEN PARKED AND HITTING THE LOCK BUTTON ON THE KEY FOB, AND WHILE DRIVING DOWN THE ROAD. THERE IS CURRENTLY A NEW RECALL ON RAM TRUCKS FOR THIS EXACT PROBLEM BUT THE RECALL EXCLUDES TRUCKS WITH 8' BEDS. MY TRUCK HAS AN 8' BED - AND HAS THIS PROBLEM AND SHOULD BE INCLUDED IN THE RECALL.

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