What 302 owners told NHTSA about the 2017 Ram 3500 Cab Chassis

2017 LEXUS ES 350. CONSUMER WRITES IN REGARDS TO FLAW IN THE SOFTWARE WHICH RESULTED IN AN ACCIDENT. *LD THE CONSUMER STATED THE VEHICLE CRASHED INTO THE GARAGE AND WAS TOTALED. *JS THE CONSUMER INQUIRED IF THE ACCIDENT WAS RELATED TO THE DEFECTIVE FUEL PUMP THAT BECAME A SAFETY RECALL. *JS

NHTSA ODI 11103310

I WAS HAULING A 15,000 LB FIFTH WHEEL WITH THE CRUISE CONTROL SET AT ABOUT 45MPH COMING UP TO THE LIGHT ON HWY. 35 AND HWY. 20 INTERSECTION NORTHBOUND IN INDIANA. I TAPPED MY FOOT ON THE BREAK TO SHUT MY CRUISE CONTROL OFF LIKE I NORMALLY DO AND PUT MY FOOT ON THE THROTTLE TO CONTROL THE ACCELERATION TO THE LIGHT. I REALIZE I WASN'T SLOWING DOWN PROPERLY AND PUT MY FOOT ON THE BRAKE AND STOOD BOTH FEET ON THE BREAK TO TRY TO STOP TO AVOID HITTING THE CAR IN FRONT OF ME. I ENDED UP HITTING THE CAR IN FRONT OF ME EVEN WITH THE TRUCK AND TRAILER BRAKES APPLIED. THE AIRBAGS DID NOT GO OFF IN EITHER VEHICLE. EVERYTHING WENT SO QUICKLY, DIDN'T KNOW WHY THE TRUCK DIDN'T WANT TO SLOW DOWN. I HAVE HAD NO PROBLEM WITH THE TRUCK OR MY 2018 TRUCK. I BELIEVE THE CRUISE CONTROL NOT SHUTTING OFF WAS THE CAUSE OF THE ACCIDENT. I WOULD LIKE YOU TO COME AND INVESTIGATE IT TO SEE IF THAT WAS THE ISSUE OF THE ACCIDENT. I CAN'T THINK OF ANYTHING ELSE THAT WOULD HAVE CAUSED IT.

NHTSA ODI 11104007

THE TRAILER BRAKE CONTROLLER HAVE BEEN LITTLE TO NO TRAILER BRAKING POWER AT LOW SPEEDS.

NHTSA ODI 11103453

SIGNIFICANT AND DANGEROUS DELAY WITH ACCELERATION RESPONSE WHEN DEPRESSING THE ACCELERATION PEDAL WHILE ENTERING TRAFFIC. THE HESITATION IS EXCESSIVE AND IT CAN TAKE GREATER THAN 3 SECONDS FOR ANY RESPONSE.

NHTSA ODI 11099167

TRUCK IN PARK, STATIONARY BUT RUNNING, JUMPED OUT OF GEAR DUE TO FAULTY SHIFTER AND ROLLED DOWN AN EMBANKMENT. EXTENSIVE DAMAGE TO TRUCK. *TT *DT *BF*JB *DT CONSUMER STATED THERE ARE NO ADDTIONAL PROBLEMS.*JB 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB*DT*JB

NHTSA ODI 11098808

ONLINE RESEARCH BEST DESCRIBES THIS PROBLEM AS THE DODGE "DEATH WOBBLE". WHEN AN UNEVEN SPOT OR A POTHOLE IN THE ROAD IS DRIVEN THROUGH, THE FRONT WHEELS WOBBLE AND SHIMMY VIOLENTLY UNTIL THE VEHICLE IS STOPPED. THE LOCAL DEALER AS WELL AS A LOCAL ALIGNMENT SHOP HAVE BEEN UNABLE TO DETERMINE THE PROBLEM.

NHTSA ODI 11092583

VERY SLOW TO RESPOND THROTTLE PEDAL, ITS TO A POINT OF NOT SAFE TO PULLOUT IN TRAFFIC OR MERGE ONTO A HIGHWAY. THERE IS 2-4 SECONDS OF IDLE WHILE PEDAL IS TO THE FLOOR, THEN THE ENGINE WILL START TO INCREASE RPM AT A SLOW RATE OF SPEED. ALSO THE TRANSMISSION WILL SEEM TO BE IN NEUTRAL AT TIMES WHEN TURNING INTO AN ELEVATED PARKING LOT OR DRIVEWAY. APPLY MORE THROTTLE AND CLUNKS BACK INTO GEAR THEN WILL CONTINUE TO MOVE FORWARD. AT TIMES COMING TO A STOP, THE TRANSMISSION WILL STAY IN A HIGHER GEAR OR THE LOCKUP CONVERTER IS STAYING LOCKED UP. TRYING TO STOP WITH TYPICAL BRAKE PEDAL PRESSURE WILL NOT STOP THE TRUCK WHEN THIS IS HAPPENING. YOU REALLY NEED TO APPLY PEDAL PRESSURE UNTIL IT COMPLETELY STOPS ROLLING THEN IT SEEMS TO RESET OR GO BACK TO NORMAL. RAM DEALERS CLAIM ITS CHARACTERISTICS OF THE TRUCK AND THEY SAY THAT RAM STAR SAYS ITS NORMAL. A LITTLE RESEARCH ONLINE AND YOU WILL FIND THIS TO BE A MAJOR ISSUE. I AM LOOKING INTO LEMON LAW OR GETTING AN ATTORNEY. $60K TRUCK AND ITS UNSAFE TO DRIVE. COMPLETELY UNSATISFIED WITH MY PURCHASE

NHTSA ODI 11084842

FRONT PASSANGER TIRE IS BEING ATE UP AT 16000 THIS HAS BEEN AN ON GOING ISSUE SINCE THE VEHICLE REACH 6000 MILES, AND BEEN NOR RAM REFUSES TO ACKNOWLEDGE A SAFETY ISSUE WITH THE TRUCKS AND WILL CAUSE A FATAL ACCIDENT. WITH 16000 THESE TIRES SHOULD NOT BE WEARING LIKE THIS

NHTSA ODI 11082526

I HAVE A 2017 RAM 3500 WITH AN AISIN TRANSMISSION. THE THROTTLE LAG IN THIS TRUCK IS VERY DANGEROUS. I REALLY HAVE TO BE CAREFUL WHEN CROSSING ROADS OR PULLING INTO TRAFFIC BECAUSE THE TRUCK HESITATES 2-5 SECONDS AFTER I PRESS ON THE THROTTLE. THIS IS A VERY DANGEROUS SITUATION AND MUST BE LOOKED INTO. I HAVE FOUND MANY, MANY OTHER PEOPLE COMPLAINING OF THIS PROBLEM AND HOW SERIOUS IT IS. RAM WILL NOT DO ANYTHING ABOUT IT. PLEASE LOOK INTO BEFORE SOMEONE IS KILLED, IF THEY HAVENT BEEN ALREADY.

NHTSA ODI 11080888

NEXEN TIRE FAILURE AT 3452 MILES. TIRES CAME ON NEW TRUCK. DRIVING ON INTERSTATE HWY, 65 MPH, PULLING A 14000 LB 5TH WHEEL RV. FRONT LEFT TIRE TREAD SEPARATED WHICH CAUSED SIDEWALL TO BLOWOUT COMPLETELY. DIFFICULT TO MAINTAIN CONTROL BUT SUCCESSFUL. EXAMINATION SHOWED TREAD WAS NOT PROPERLY GLUED TO CARCASS. NO PERSONAL INJURIES BUT THERE WAS DAMAGE TO LEFT MAIN WHEEL. LT235/80R-17E TIRES MADE BY KOREAN COMPANY. TIRES MAY NOT BE SUITABLE TO THAT HEAVY OF VEHICLE.

NHTSA ODI 11080751

TL* THE CONTACT OWNS A 2017 RAM 3500. WHILE DRIVING WITH A TRAILER CONNECTED, THE "TRAILER BRAKE NOT CONNECTED" MESSAGE ILLUMINATED. THE VEHICLE WAS TAKEN TO PINE BELT CHRYSLER JEEP DODGE RAM (1400 OCEAN AVE, ROUTE-88, LAKEWOOD, NJ 08701), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS REPAIRED BUT REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT HE COULD NOT BE REIMBURSED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 69,000.

NHTSA ODI 11078315

TL* THE CONTACT OWNS A 2017 RAM 3500. WHILE DRIVING UNKNOWN SPEEDS, THE DRIVER'S SEAT MOVED WITHOUT WARNING WHEN THE ACCELERATOR PEDAL WAS APPLIED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (BLUE BONNET CHRYSLER DODGE, 547 S SEGUIN AVE, NEW BRAUNFELS, TX 78130) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS WORKING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 17,125. *TT *TR

NHTSA ODI 11075869

LATER DODGE TRUCKS SEEM TO HAVE A BUILT IN DESIGN FLAW WHEREIN TORQUE MANAGEMENT PROGRAMMING IS PREVENTING THE TRUCK FROM TAKING OFF NORMALLY, CREATING SECONDS OF DELAYED THROTTLE RESPONSE AND VERY DANGEROUS CROSS TRAFFIC ISSUES COMMONLY REFERRED TO ON MANY DODGE FORUMS AS THE DEAD PEDAL. REPEATED EFFORTS WITH DEALER FAILED ALTHOUGH THEY RECOGNIZED THE ISSUE.

NHTSA ODI 11075533

FROM A DEAD STOP OR TRYING TO MERGE IN TRAFFIC WHEN HITTING THE ACCELERATOR THERE IS A 2 TO 3 SECOND HESITATION NO POWER AT ALL, THEN TAKES OFF. THIS IS VERY DANGEROUS AFRAID THIS IS GOING TO CAUSE AN ACCIDENT. I HAVE NOTICED A LOT OF PEOPLE ON THE WEB TALKING ABOUT IT, THEY ARE CALLING IT A DEAD PEDAL. HOW MANY PEOPLE DOES IT TAKE TO MAKE THIS A RECALL.

NHTSA ODI 11072049

TL* THE CONTACT OWNS A 2017 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING), 17V821000 (POWER TRAIN), AND 17V824000 (EQUIPMENT). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (GREENWAY DODGE CHRYSLER JEEP RAM ORLANDO, 9051 E COLONIAL DR, ORLANDO, FL 32817, (888) 292-3985) WAS UNABLE TO VERIFY WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT UPDATED 10/1/18*JB

NHTSA ODI 11067420

TL* THE CONTACT OWNS A 2017 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING) AND 17V821000 (POWER TRAIN). THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (RAY CHRYSLER DODGE JEEP RAM, 23 N US-12, FOX LAKE, IL 60020) WAS UNABLE TO VERIFY WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED TO DETERMINE IF THEY COULD VERIFY WHEN THE PART WOULD BE SUPPLIED TO THE DEALER. THE CONTACT STATED THAT THE KEY FAILED TO TURN OVER TO START THE VEHICLE AND THE VEHICLE WAS RANDOMLY STALLING. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11062990

TL* THE CONTACT OWNS A 2017 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V562000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LEE'S SUMMIT DODGE CHRYSLER JEEP RAM DEALER LOCATED AT 1051 SE OLDHAM PKWY, LEE'S SUMMIT, MO WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11058193

DRIVING ON I-95 IN GEORGIA, ALL 8 OF THE LUG STUDS ON THE DRIVERS SIDE DUAL REAR WHEELS SHEARED OFF, CAUSING THE OUTER WHEEL TO SHOOT PAST THE TRUCK IN TRAFFIC, WHILE ATTEMPTING TO STOP THE VEHICLE. VEHICLE WAS MOVING AT A RATE OF 60 MPH WHEN THE ONSET OF SEVERE VIBRATION CAUSED ME TO LOOK FOR A SAFE PLACE TO PULL OVER, AND SLOW DOWN. THANK GOD THE OTHER REAR WHEEL REMAINED ON THE HUB, THOUGH COMPLETELY UNSECURED. THE TRUCK HAS JUST 4,500 MILES ON IT.

NHTSA ODI 11058072

ISSUE : PRO COMP WHEELS SERIES 31 (#6031-8982) THE WHEEL ISSUES HAVE BEEN 3 SEPARATE INCIDENTS IN WHICH THE WHEEL CRACKS @ THE SPOKE AND FACE OF THE WHEEL CAUSING ALL THE AIR TO ESCAPE , CAUSING THE VEHICLE AND OPERATOR TO LOOSE CONTROL DUE TO WHEEL TIRE FAILURE WITH SUDDEN DEFLATION. PRO COMP WHEELS HAS BEEN NOTIFIED BUT TO NO PREVAIL NO RETURN RESPONSE FROM COMPANY. ALL 3 SEPARATE INCIDENTS HAVE BEEN WHILE TRAVELING AND RANGING FROM MILEAGE OF 171 MILES TO THE MOST CURRENT 19232 MILES ON VEHICLE. VEHICLE DOES NOT LEAVE THE ROAD AND TIRES AND WHEELS HAVE NOT BEEN ABUSED THROUGH THIS NIGHTMARE . THERE HAS BEEN NO REQUEST FROM MANUFACTURE TO PURCHASE RIMS BACK AS WELL AS WITH NO RESPONSE TO THE DEFECT IN THE WHEELS

NHTSA ODI 11051874

2017 RAM PROMASTER 3500 AUTOMATIC TRANSMISSION DOWNSHIFTS ON ITS OWN COMING DOWN MOUNTAIN GRADES AND FORCES YOU TO STOP ON THE SHOULDER BECAUSE THE TRANSMISSION CONTINUES TO DOWNSHIFT ON ITS OWN. ONCE YOU ARE STOPPED AND IN FIRST GEAR YOU MAY CONTINUE DOWN THE MOUNTAIN TILL ITS DOES IT AGAIN ALL THE WHILE OTHER AUTOMOBILES AND SEMIS ARE PASSING YOU AT HIGH RATES OF SPEED. YOU MUST COME DOWN A MOUNTAIN IN NEUTRAL. THE ONLY WAY TO STOP THE DOWNSHIFTING AND THE RPMS SHOOT UP TO 4000 RPMS, IS TO SHIFT TO NEUTRAL OR STOP AND START OVER AGAIN. IN SNOW AND ICE ON STEEP GRADES THIS MAY CAUSE THE VEHICLE TO LOSE CONTROL AND SLIDE OFF THE CLIFF. WHEN THE VEHICLE FEELS THE PUSH OF ITS OWN WEIGHT AND BEGINS TO ACCELERATE ON ITS OWN DOWN AN INCLINE IT MAY DOWNSHIFT ON ITS OWN OR TAPPING THE BRAKE WILL MAKE IT GO INTO THIS CONDITION. THEREFORE THERE IS NO BRAKING COMING DOWN A MOUNTAIN.

NHTSA ODI 11048084

THERE IS A CHASSIS VIBRATION ISSUE WHERE THE ENTIRE TRUCK SHAKES AT SPEEDS OVER 60 MPH. THE SEATS SHAKE AND THE WHOLE TRUCK SHAKES AS IF A TIRE IS REALLY OUT OF BALANCE. THERE IS NO SHAKE IN THE STEERING WHEEL HOWEVER, AND NEW TIRES, AND RECENTLY BALANCED TIRES, HAVE NO EFFECT ON THE ISSUE. IT SEEMS TO START IN THE REAR OF THE VEHICLE. MANY PEOPLE ON THE FORUMS REPORT THE SAME PROBLEM AND NO ONE HAS FOUND A FIX FOR IT THAT I KNOW OF. DEALERS JUST THROW NEW TIRES AND WHEELS AT THE PROBLEM WITH NO RESOLUTION. CHECK FORUMS LIKE CUMMINSFORUM.COM AND TURBO DIESEL REGISTER FOR THE HUNDREDS OF THREADS ON THE ISSUE. ALSO APPEARS 2500 AND 3500S ARE BOTH EFFECTED AND HAVE DIFFERENT REAR SUSPENSION SETUPS.

NHTSA ODI 11024841

THE INTERGRATED TOWING BREAK CONTROLLER IS FAULTY AND WILL NOT STOP MY CAMPER IN AN EMERGENCY SITUATION..

NHTSA ODI 11022729

I HAVE A RAM 3500 SINGLE REAR WHEEL TRUCK WITH INTEGRATED BRAKE CONTROLLER. IT WAS HOOKED UP TO MY 10,000# GVW 5TH WHEEL TRAILER THIS PAST WEEKEND AND NO MATTER HOW I SET THE CONTROLLER, FOR EITHER BRAKING STRENGTH OR TRAILER SELECTION TYPE, IT PROVIDES IMPERCEPTIBLE BRAKING TO THE TRAILER. IT NEARLY PUSHED ME RIGHT THROUGH AN INTERSECTION AT 25 MPH BECAUSE THERE WAS NO BRAKING. THIS OCCURRED ON A 35 MPH LEVEL GRADE AND I WAS SLOWED AT THE TIME FOR AN APPROACHING RED LIGHT. TRUCK IS RATED TO TOW MUCH MORE. I DISCONNECTED FACTORY UNIT AND PUT IN AN AFTERMARKET AND IT WORKED EXACTLY AS IT SHOULD, WHICH SHOULD RULE OUT BOTH THE TRAILER AND TRUCK WIRING AS IT USES THE SAME WITH JUST AN PLUG SWITCHED FROM INTERNAL BRAKE CONTROLLER TO AFTERMARKET.. I HAVE SEEN MANY POSTINGS ABOUT THIS ON THE INTERNET AND IT SEEMS FCA HAS A STAR CASE ON THIS AS WELL #S1508000014. I FEEL THIS CAN PUT ANY DRIVER IN A VERY BAD OR DEADLY SITUATION VERY QUICKLY. I HAD BOTH A 2010 AND A 2012 RAM 3500 TRUCKS WITH THE SAME CONTROLLER AND TOWING THE SAME TRAILERS AND THERE WERE NO ISSUES AT ALL. I WILL BE TAKING THIS TO A DEALER IN ABOUT 2 WEEKS FOR TESTING, BUT ALL POSTINGS I HAVE SEEN SHOW NO RESOLUTION FROM FCA ON THIS PROBLEM. I THINK IT IS IMPERATIVE THAT THIS GETS REVIEWED BEFORE SOMEONE GETS KILLED BY THIS.

NHTSA ODI 10992696

I WAS DRIVING IN HEAVY TRAFFIC ON THE FREEWAY AND ATTEMPTING TO MERGE TO THE RIGHT TO EXIT THE FREEWAY. WHEN I PRESSED THE GAS PEDAL TO THE FLOOR TO ACCELERATE AND MERGE INTO TRAFFIC, THE ENGINE HESITATED AND THERE WAS NO POWER AT ALL FOR 2-3 SECONDS. AFTER THAT SHORT PERIOD, THE ENGINE ACCELERATED AND I WAS ABLE TO SAFELY MERGE. THIS SUDDEN FAILURE TO ACCELERATE WHEN MERGING IS A HAZARD BECAUSE WHILE WAITING FOR POWER FROM THE ENGINE ANOTHER CAR COULD CLOSE THE DISTANCE AND HIT ME DUE TO THE UNEXPECTED HESITATION.

NHTSA ODI 10978977

VEHICLE IS EQUIPPED WITH A G56 MERCEDES 6 SPEED MANUAL TRANSMISSION. WHEN IN 5TH GEAR THERE IS A CHATTER ORIGINATING FROM THE TRANSMISSION AMPLIFIED BY THE SHIFT LEVER. NOISE AND VIBRATION OCCURS AT ANY SPEED AND ANY LOAD (UNDER THE FIFTH WHEEL OR NOT) WHILE IN 5TH GEAR. GEARS 1 THRU 4 AND 6 ARE QUIET AS EXPECTED.

NHTSA ODI 10959853