Sep 9, 2023Transmission & drivetrainSpeed controlEngine
On multiple occasions this vehicle has lost power whilst driving on public roads including but not limited to interstate roadways. The vehicle will be operating normally at speeds of up to 75 miles per hour (depending on the posted speed limit) and will suddenly lose power and speed to such a degree that it is unsafe and the speed cannot be regained. Vehicle has been inspected and "fixed" on multiple occasions, in multiple states including but not limited to Missouri and South Carolina where the incidents have occurred, however the issue has continued to occur. The locations the vehicle has been inspected and "fixed" include both dealerships and independently owned garage repair shops. The Nissan dealership has advised this issue is not under warrantee and is not part of a recall. They have advised there is a recall of the engine of the 2017 Nissan Rogue Electric vehicle only for the same issue.
NHTSA ODI 11543541
Sep 7, 2023Engine
The contact owns a 2017 Nissan Rogue. The contact stated while driving 30 MPH, the vehicle hesitated and lost motive power. After restarting the vehicle, the vehicle returned to normal functionality. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed the vehicle with exhaust manifold, air-fuel ratio sensor, and O2 sensor failures. The vehicle was not repaired. After investigating the failure, the contact related it to Voluntary Emission Recall Campaign PC717, but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 90,000.
NHTSA ODI 11543264
Sep 5, 2023Airbags
BEFORE THE 3 YEAR WARRANTY ON CAR RAN OUT. WHEN WE BROUGHT CAR INTO DEALERSHIP FOR OIL CHANGES AND CHECKUPS WE MENTIONED THAT PASSENGER SIDE AIRBAG LIGHT WAS GOING ON AND OFF. BROUGHT BACK INTO DEALERSHIP AFTER 3 YEARS AND ASKED THEM TO REPAIR PASSENGER SIDE AIR BAG THAT WAS STAYING ON CONSTANTLY...THE DEALERSHIP SAID THAT THEY WANTED AT LEAST $600 TO REPAIR OR TRY TO FIX IT AND THEY SAID THEY HAD NO RECORD OF OUR COMPLAINTS LISTED FOR OUR CAR! LEFT DEALERSHIP WITH NO WORK DONE DUE TO WE DID NOT HAVE FUNDS FOR THAT. TOOK OUR CAR IN 11/2022 TO AN AUTO REPAIR SERVICE SHOP AND THEY RAN A DIAGNOSTIC AND RECALABER ON THIS PROBLEM. NOTHING WORKED AT THE COST OF $265. WAS TOLD BY BOTH PLACES THAT PASSENGER FRONT SIDE AIRBAG COULD OR COULD NOT WORK..NO WAY OF TELLING UNLESS AIR BAGS WERE DEPLOYED. TOLD TO TAKE BACK TO DEALERSHIP AND HAVE THEM DO WORK.....LIKE CHECK WIRING UNDER SEATS ETC. DO OTHER NISSAN ROGUE OWNERS HAVE THIS SAME PROBLEM?
NHTSA ODI 11542577
Sep 2, 2023Speed controlFuel system
This has happened multiple times on Interstate 20. I will merge onto the interstate and my Rogue will lose power completely. I can have the gas pedal almost at the ground and there is no acceleration. The RPM will go up to 4 but literally no acceleration is happening. I can feel the car get to 60 and then it won’t go any faster. At times when idle at a red light or in a parking spot so many warning lights will come on about pedestrian crossing and some other odd ones. If I turn the car off for 30+ seconds the car resets back to normal until the next time it does it. I don’t know if these two issues are related but both are impacting the trust I have in this vehicle to get me where I need to go and arrive alive. I have cell records and photos from some of the times the lack of acceleration situation happened because I was so frightened I called my spouse or son to ask what was happening. The incidents on I20 my children were also in the car and could feel that we were not going fast enough to keep up with traffic and could no accelerate or increase speed with the gas pedal going down, down
NHTSA ODI 11542225
Sep 2, 2023Transmission & drivetrain
The vehicle is well maintained with about 102,400 miles. There has been no previous indication that the transmission had any issues. While operating the vehicle under normal conditions. I drove about 10 miles and entered the highway. While accelerating to meet the speed limit of 70mph the vehicle began to experience a sudden loss of power. The RPMs would spike but the vehicle would decelerate. There were no warning lamps or other indications of what was wrong. I left the highway at the next exit and when I stopped to inspect the vehicle I found that the vehicle would not initially go into gear when I tried to get back on the road. The vehicle eventually went back into gear, though accelerating was jerky and inconsistent. I took it to Valvoline for an inspection and oil change. They found that the fluid levels were normal and could see no other indications of faults. I then took it to the Nissan dealership, where it is right now. The dealership recommended a transmission replacement.
NHTSA ODI 11542279
Sep 1, 2023
Twice in two years the sunroof drains have clogged causing severe water leaking into the cabin of the vehicle. The first time, the dealer cleaned them out and took everything out of my car to clean it, including seats and carpet. Now they are saying I will have to pay for it. Nissan has a recall regarding a leak into the dash side harness, I am wondering if this is only on vehicles with sunroofs. I talked to Nissan, they said there is nothing they will do for the issue. When I called the service department at the local Nissan dealer, I was told by one of their managers, "Thats why I will never buy a Nissan with a sunroof". This is clearly a known issue, there are thousands of people talking about this issue on forums. I was criticized when I was asked if the vehicle is usually parked outside. I told them that it was, which is not an abnormal practice in the US. Basically they said its my fault for the leak because I park outside. The main issue now is that the car is so waterlogged that it is starting to mold or mildew. Everything in the car is soaked, it is unusable. I do not understand how they know about this issue but have not done a recall to fix it.
NHTSA ODI 11542069
Aug 28, 2023Electrical systemBrakesDriver assistance
The automatic emergency brake will activate when it's not supposed to. Then it will take several seconds for me to be able to drive again. This has caused me to almost be rear ended several times. I can turn the auto brake system off but it will come back on, on it's own.
NHTSA ODI 11541096
Aug 12, 2023Driver assistance
It does not detect forward collision especially when it rains heavy.
NHTSA ODI 11538164
Aug 9, 2023Electrical system
The contact owns a 2017 Nissan Rogue. The contact stated while driving 45 MPH, the vehicle lost motive power; however, there was no warning light illuminated. The contact was able to stop on the side of the road and shut off the vehicle. The contact attempted several times to restart the vehicle, but the vehicle failed to restart. The vehicle was towed to an independent mechanic to be diagnosed. The independent mechanic stated that no failure was found and referred the contact to the NHTSA Hotline. The vehicle was not repaired. The dealer was not contacted. The manufacturer was not contacted. The failure mileage was 145,382.
NHTSA ODI 11537391
Aug 6, 2023SuspensionTransmission & drivetrain
Check engine light P0776 Pressure control sol B. Recommend replace CVT unit due to internal failure. Mileage: 109,422 This vehicle was covered by the extended warranty to 84 months or 84,000 miles. It failed at 109.422 miles. This is shocking and unacceptable and expensive! Approximately $6,000 to repair/replace transmission which made the vehicle more costly than its trade in value. Repair estimate performed by South Austin Nissan. Contacted manufacturer and was referred to the Kbb class action website for information.
NHTSA ODI 11536761
Aug 6, 2023Driver assistance
The car siezes and stops instantly with a MALFUNCTION that is sensing something that is not present. It has happened over 6 times, within 2 weeks. It has been reported to Twin City Nissan (409)727-2779 three times. Nissan serviced a recall by “reprogramming” on 8-2-2023. The incident has continued to occur. 8-3-2023 a Nissan technician was riding in the car when the MALFUNCTION siezed the car to a stop again. No code was detected on their computer monitoring system at that time. The dealership said they could no longer assist with repairing the defect because they can not even determine what is causing it. It was suggested by the technician that I manually disarm the Emergency Brake System every time I start the car. Service manager told me there was nothing else to be done and wished me “good luck”. I have requested the service information for the follow-up on 8-3-2023. The dealership states the information has not been entered by the Service Manager nor the technician who performed the computer analysis.
NHTSA ODI 11536789
Aug 3, 2023Transmission & drivetrainCrash3 injuries
2017 Nissan Rouge should be recalled due to Faulty Transmission (Transmission Malfunction). 2017 Nissan Rouge is dangerous and places the life of driver, passengers and others at risk. Vehicle is available for inspection. On 07/20/2023 at approximately 10pm I arrived home with my Senior Mother and 5-year-old son who were seated in the back seat of my 2017 Nissan Rouge. I placed the car in park in my driveway, my 2017 Nissan Rouge remained in park for approximately 2 minutes while I removed an item from my driveway. When I returned to my vehicle that was in park for approximately 2 minutes with my Senior Mother and 5-year-old son in the backseat, I proceeded to turn the key that was in the ignition and pulled it out of the ignition. When I pulled the key out of the ignition the car proceeded to roll back while I was standing in the driver's door. My Mother and child began to scream that the car was moving and I was stuck between the driver's car door and the vehicle, so I reached for the emergency breaks as I was thrown to the ground, dragged and injured. Car rolled away and crashed into my neighbor's vehicle with my mother and child inside Has the problem been reproduced or confirmed by a dealer or independent service center: Problem was confirmed by a class action lawsuit (Case No. 3:21-cv-00099). Other Nissan Rouge car owners experienced their Nissan Rouge rolling away after placing vehicle in park due to transmission failure. Nissan did not recall the vehicles and awarded an additional 24,000 miles on the transmission past the original 60,000 miles. However, they have still not provided car owners notice of this specific issue. I never received notice that my 2017 Nissan transmission could unexpectedly fail causing my 2017 Nissan vehicle to roll away while in park with the engine off. A police report was filed with the Joliet Illinois Police Department. There were no warning lamps, messages or other symptoms of the problem prior to the failure.
NHTSA ODI 11536192
Aug 3, 2023Transmission & drivetrainCrash3 injuries
2017 Nissan Rouge should be recalled due to Faulty Transmission (Transmission Malfunction). 2017 Nissan Rouge is dangerous and places the life of driver, passengers and others at risk. Vehicle is available for inspection. On 07/20/2023 at approximately 10pm I arrived home with my Senior Mother and 5-year-old son who were seated in the back seat of my 2017 Nissan Rouge. I placed the car in park in my driveway, my 2017 Nissan Rouge remained in park for approximately 2 minutes while I removed an item from my driveway. When I returned to my vehicle that was in park for approximately 2 minutes with my Senior Mother and 5-year-old son in the backseat, I proceeded to turn the key that was in the ignition and pulled it out of the ignition. When I pulled the key out of the ignition the car proceeded to roll back while I was standing in the driver's door. My Mother and child began to scream that the car was moving and I was stuck between the driver's car door and the vehicle, so I reached for the emergency breaks as I was thrown to the ground, dragged and injured. Car rolled away and crashed into my neighbor's vehicle with my mother and child inside Has the problem been reproduced or confirmed by a dealer or independent service center: Problem was confirmed by a class action lawsuit (Case No. 3:21-cv-00099). Other Nissan Rouge car owners experienced their Nissan Rouge rolling away after placing vehicle in park due to transmission failure. Nissan did not recall the vehicles and awarded an additional 24,000 miles on the transmission past the original 60,000 miles. However, they have still not provided car owners notice of this specific issue. I never received notice that my 2017 Nissan transmission could unexpectedly fail causing my 2017 Nissan vehicle to roll away while in park with the engine off. A police report was filed with the Joliet Illinois Police Department. There were no warning lamps, messages or other symptoms of the problem prior to the failure. The contact stated that a loaner car has not been provided nor has the vehicle been repaired.
NHTSA ODI 11536193
Aug 2, 2023Electrical system1 injury
The contact owns a 2017 Nissan Rogue. The contact stated that the vehicle was taken to the local dealer under NHTSA Campaign Number: 23V093000 (Electrical System). The vehicle was repaired, but the contact stated that the repair to the use of a screw was not adequate. The contact stated that the key was now always opened. While the key fob was in his pants pocket, the key cut his leg. There was no medical attention provided. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 63,200. The VIN was not available.
NHTSA ODI 11536020
Jul 31, 2023Transmission & drivetrainSpeed controlFuel system
Occasionally, when attempting to start driving from a complete stop (from a stop sign, traffic light, etc.) the Rogue will delay to accelerate and not move more than a few miles per hour for a few seconds before fully engaging. This is a safety issue when attempting to turn left at a green light, or crossing streets from a stop sign because there is no way to tell if the Rogue will delay in accelerating until you press the gas pedal. I have found that this is more likely to start happening after driving in stop and go traffic or on a route that has frequent stops. Also, occasionally after driving in stop and go traffic, the Rogue will begin to rev high and not accelerate. In both cases, if the Rogue is turned off and restarted, the problem stops and the Rogue accelerates normally again.
NHTSA ODI 11535616
Jul 29, 2023Transmission & drivetrain
Sadly disappointed in the fact that my transmission is failing and is a known issue with these vehicles. I have contacted Nissan and their Infinity Consumer Affairs has called back. I try to call them back and get nothing but a voicemail. They don’t seem to want to address this issue. The transmission will not initially engage in either reverse or drive. It also upshifts for no reason when driving. It has about 93k miles on it and the transmission is junk. The company should have recalled all these cvt transmissions. I pulled it from my daughter to have her stop driving it due to I didn’t want her stranded on the side of the road while Nissan dances around my issue and other customers’ issues with these junky transmissions. I put a lot of faith in the Nissan brand to only be soured by this experience.
NHTSA ODI 11535274
Jul 18, 2023Visibility & wipersBody & structure
The contact owns a 2017 Nissan Rogue. The contact stated that while driving approximately 55 MPH in a heavy rainstorm, rainwater started leaking into the cabin of the vehicle. The contact stated that the rainwater entered the cabin of the vehicle from the top of the front windshield, and from the front driver's and passenger’s side windows. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet notified of the failure. The failure mileage was 69,000.
NHTSA ODI 11533009
Jul 18, 2023Body & structureBackup camera & sensorsDriver assistance
While driving in the rain on July 11, 2023 and for the first time I encountered rain dropping into the inside of my vehicle from several different places in the front windshield of my vehicle. The rain was falling profusely onto the gearshift area which caused me to multitask and try to cover the area to prevent any damage. I was able to get off the expressway and make it to the gas station where I took several pictures and videos. There were no warning lights or signs on my vehicle. There was an additional issue earlier this year when my car would not accelerate over 35-40 mph and when it did the car would shake badly. The car would just randomn make loud sounds and force a hard push before the accelerations. I took it to a Nissan dealership to find out the transmission had to be replaced. While driving the vehicle it steers toward the right. I also have noise from the bottom of the car and it appears there is something loose or dragging which causes making a left or right turn hard.
NHTSA ODI 11533013
Jul 10, 2023Electrical system
The contact owns a 2010 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V093000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ODI 11531273
Jul 10, 2023Wheels
Right rear wheel bearing was bad. I was told at 66,000 miles, this was premature. This started approximately 3 weeks ago and was corrected today. I had to take it to two places before a diagnosis was made for loud driving noise and slight vibration. The wheel bearing could have locked up and caused a severe incident.
NHTSA ODI 11531424
Jul 3, 2023
I was contacted by the dealer via a letter indicating the vehicle could have a recall. I failed to ask them what it was when I called to make an appointment. When I visited the dealer's service department, I was surprised to be referred to a salesperson (you see, one of the options is for the car owner to sell their vehicle and get a new one). I believe this practice is deceptive and dealers should not be allowed to send letters using the National Traffic and Motor Vehicle Safety Act and insinuating that there may be a recall associated with the vehicle.
NHTSA ODI 11530194
Jun 30, 2023Transmission & drivetrain
Transmission went out on the Freeway and from 75 miles per hour went to 15 miles per hour,scary situation and thank God we made to the shoop, and the mechanic charge me 6,000dlls for the replacement of my transmission,no fear .
NHTSA ODI 11529821
Jun 27, 2023Transmission & drivetrain
My daughter and I were driving home from work when I heard a whining noise that proceeded to get louder the more I drove. We came to a stop light and the noise stopped. When I proceeded to drive again, the brake felt like it stuck and then within a minute, it let up. About a mile down the road, the whining noise got extremely loud and then we heard a loud pop like a tire popped but it didn't. The car started jerking so I pulled over. It sat for a few and when my husband got to us, it was driving ok again. I took it to the repair shop where they told me there is a internal component in the transmission that's failing. The mechanic said this is a common problem with these cars so why haven't you guys issued a recall on the cvt?? Something needs to be done about this.
NHTSA ODI 11529072
Jun 21, 2023Electrical system
The contact’s daughter owns a 2017 Nissan Rogue. The contact stated that while driving approximately 30 MPH, the vehicle stalled. The vehicle was able to be restarted on the third attempt and the vehicle was steered to the side of the road. The vehicle was towed to a dealer where it was diagnosed that the wiring harness needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 6,800.
NHTSA ODI 11528197
Jun 20, 2023Transmission & drivetrain
When traveling at highway speeds 65 MPH, the car stopped accelerating and eventually stalled. There was no warning on the dash.
NHTSA ODI 11528011