What 592 owners told NHTSA about the 2017 Nissan Rogue Select

The contact owns 2017 Nissan Rogue. The contact stated while driving 45 MPH, the vehicle stalled and decelerated with the accelerator pedal being depressed. The contact stated that the vehicle failed to accelerate as intended. The check engine warning light was illuminated. The vehicle was not taken to an independent mechanic or a dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 100,000.

NHTSA ODI 11614857

See attached complaint with all the details. The facts, and photos correspond to the ongoing issue with Route 33 Nissan. Timeline of events correlate with the recall.

NHTSA ODI 11614963

Three times in recent months vehicle has responded sluggish after coming to a stop. Two of those times were extended periods in stop amd go traffic greater than 20 minutes. 8/10/2024 event inexplicable as had stopped briefly and only driving for 5-10 minutes. Gas pedal must be fully depressed to get vehicle to move. When it finally responds it barely moves, RPMs Rev to 3,000 and stay there. In most recent episode 9/12/2024 I realized gas pedal was responding sluggishly after stopping for a light, but seemd to get in gear as normal. At 8 miles vehicle would barely resume rolling after a stop, gas pedal had to be floored, engine revved to 3,000 RPMs and acted like stuck in wrong gear, same as other 2 events. Like other times, no warning lights or gauges before or during event. After turning off vehicle and back on it returned to normal function, no indication there had been a problem. Not sure if this is a transmission problem or a computer problem, but a search of the internet reveals this is a common problem for Nissan Rogue owners. Many accounts read similar to mine. Not sure I can trust this vehicle anymore.

NHTSA ODI 11614623

I was informed by a Nissan dealership over 3 years ago that both inner tie rods on my 2017 Nissan Rogue have play in them. The vehicle had less then 30,000 miles on it and was never in an accident nor was it ever driven off roads. They told me it would cost over $2,000.00 to make the repair because the tie rods were part of the power steering rack. In other words to replace the inner tie rods they had to replace the power steering rack as well. The vehicle was manufactured in Korea. I complained that this failure in the tie rods had to be a manufacturing defect but Nissan refused to cover the repair because my three year new car warranty expired. I just recently read that the NHTSA in August 5th of 2024 began an investigation on this matter with the 2021 model year Nissan Rogue SUV. I believe this matter is just not for the 2021 model year but at least model year 2017.

NHTSA ODI 11614423

What component or system failed or malfunctioned, and is it available for inspection upon request? The airbag system in my 2017 Nissan Rogue malfunctioned. The airbag warning light turned on, indicating a potential failure in the system. The vehicle and its components are available for inspection if needed. How was your safety or the safety of others put at risk? The malfunctioning airbag system compromises the vehicle's ability to deploy airbags in the event of a collision, putting my safety and the safety of others at risk. If the airbags do not deploy correctly during an accident, it could lead to severe injuries or even fatalities. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the problem has been confirmed by a Nissan dealership. They informed me that the airbag system malfunctioned due to a defect in the sensor, and they recommended a repair costing approximately $4,000. However, they stated that the repair would not be covered under warranty. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has been inspected by a Nissan dealership, which confirmed the issue with the airbag system. The vehicle has not been inspected by police, insurance representatives, or other independent service centers. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? Yes, the airbag warning light turned on, indicating a malfunction in the system. This warning light first appeared approximately a week ago.

NHTSA ODI 11612921

The contact owns a 2017 Nissan Rogue. The contact stated that the front passenger's side air bag and seat belt warning lights were illuminated. The vehicle was taken to the dealer, where the front passenger's side seat sensor was replaced; however, the failure persisted. The dealer contacted the manufacturer, and the manufacturer advised the dealer that the front passenger seat needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 16V244000 (Air Bags); however, the VIN was not included. The manufacturer was notified of the failure. The failure mileage was approximately 75,191.

NHTSA ODI 11611605

Radiator cooling fan defect that causes safety hazards and costly repairs. There's even an active class action claim filed against Nissan in Tennessee federal court Case No.[XXX]. My vehicle has been inspected by an independent service center who agreed and acknowledged the shop has experienced multiple customers who've had the same issue and repairs needed, with 2016-2020 Nissans especially. The dealership itself quoted $1800 for repairs! I'm a pretty proactive person, so caught the issue before my engine overheated and any warning lights turned on, but noticed when the radiator fan stopped turning once car was idled. Just want to make NHTSA aware of this ongoing issue and danger this can potentially be for Nissan consumers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11611111

I was drivin during the day with no one in front of me and all of a sudden the car was beeping, an alert flashed on the dash and my car skidded to a stop. The alert flashed so quickly I wasn’t able to see what it was and I had no control over my car. Fortunately no one was behind me.

NHTSA ODI 11610748

The transmission on my 2017 Nissan Rogue is failing. I was driving from Queens, New York towards my home in New Jersey with my 10 year old nephew. There was a lot of stop and go traffic. Once I got into Manhattan, I noticed my car was having a hard time accelerating. The RPMs would go up to 4 but my car wouldn't go pass 40 miles on the speedometer. I pulled over to the side and turned off and turned on my car to try to reset it. It worked and I was able to continue driving. However, when I got to the Lincoln Tunnel entrance, the same issue was happening. Because it was stop and go traffic. I decided to again turn off and turn on my car. This time, when I tried turning it on, the car wouldn't turn on. I attempted it again and on the 3rd try, I was able to get it started, the check engine light came on, but the car drove fine until I got home. I took it to the dealership the next day, and they told me the transmission is failing and it would cost me $6200 to replace it. I asked if there was a recall on it, they said there was but my warranty expired. I thought the warranty was extended for another 10 years. Is this not the case? I'm confused by what I'm reading online. Is my dealership required to replace my transmission at no cost? This is a pretty dangerous situation as I don't feel safe driving my car anymore, it was especially scary since I had my nephew with me.

NHTSA ODI 11610654

The contact owns a 2017 Nissan Rogue. The contact stated that there was mold on the front passenger's side floor and underneath the front passenger's side seat. The vehicle was taken to an independent mechanic, where it was determined that water had leaked into the vehicle due to a clogged sunroof drain. The vehicle was repaired; however, the failure recurred. The contact stated that the front driver's side floor was soaking wet, and there was water underneath the front driver's side seat. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

NHTSA ODI 11607916

Transmission stalling when engine is hot. Constantly having putting my entire family’s life in danger as when pressing the gas pedal it does not respond right away. Please make this a recall as so many people are having the same exact issue!! This is not an affordable fix! Nissan needs to make this right.

NHTSA ODI 11606743

The contact owns a 2017 Nissan Rogue. The contact stated that while driving at various speeds, there was an electrical burning odor coming from the driver's side with an unknown warning light illuminated. The contact stated that the vehicle was previously serviced under an unknown recall; however, the failure persisted. The vehicle was taken back to the dealer where the contact was advised to contact the manufacturer for assistance. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 165,000.

NHTSA ODI 11603255

The transmission went out. It will cost 9000 dollars to fix. The dealership not Nissan warned me about this

NHTSA ODI 11603278

Car stops accelerating when the engine get hot. It happens all the time. I was not made aware of any issues with the car when I purchase it . This apparently is a known issue and a teenager drives the car. Mechanic states the whole transmission needs to be replaced.

NHTSA ODI 11600829

I was driving on [XXX], close to [XXX] but my lights ( engine and tire were on ),when suddenly I lost the control and I hit on the wall. The steering wheel was a little hard and the mechanic told me my CATALYST wasn't good( engine and tire sensor aren't working correctly ). I thought it was my last day because that freeway is a little hight. I imaged my car flying. ALSO I HAVE 1 ACCIDENT . I CRASHED ONE CAR BUT IT WASNT MY BLAME. The car lost the control. Now I have to pay but it is expensive for me INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11597572

My daughters vehicle 2017 Nissan Rogue has been jerking for months now. No check engine has been on. I have been told it is likely a transmission problem After doing some research this has been an ongoing problem with the Nissan Rogue but no recall has been issued in the state of Oklahoma. It also doesn’t help that it has over 100,000 miles now. This is not an affordable fix but Nissan needs to fix it and others who are having the issue before someone gets hurt or it causes accidents If a recall and settlement has been made in other states all states should have been included Nissan knew this was a problem and failed to handle it accordingly

NHTSA ODI 11594837

CVT transmission started making the car not accelerate and was sluggish. It actually ended up stopping in the middle of freeway traffic. I had to turn the car off and then back on but it still was having high RPMs without accelerating.

NHTSA ODI 11594646

My tranmission is not liable. My vehicle jerks, steering wheel vibrates when I hold it at a speed like 45. I have written you before. Nothing will be done. I waiting for it to just die and not move. I know a lot of Nissan Roque have Transmission problems and there is a recall out there. But since mine doesn't show any codes nothing will be done. I don't understand why wait before it does leave me stranded. Or maybe I have a lemon of a vehicle

NHTSA ODI 11594684

In my 2017.5 Nissan Rouge, which I purchased brand new, I am experiencing a serious life-threatening issue. It has occurred five times in the last 3 months when I attempt to accelerate from a stopped position, pressing the gas pedal,It does not move until I press very hard. The engine lags and seems to be in 1st gear for about 15 min or so until I turn it off and restart it again to return to normal operation. The vehicle has a mileage of only 62000. I believe it to be a defective CVT transmission. Dealership had been informed and waiting for their response. will update once I get a response.

NHTSA ODI 11590224

Key wouldn't start the car. It was in lock mode. Had to get it repaired. I had issues with the stario before where it went blank and nonsound will come out. Got it fixed, how, there are times where it comes and goes.

NHTSA ODI 11588559

My vehicle is starting to jerk at times. Doesn't do it all the time, but it is bad. When driving it will jerk, and if the speed is 45 mph and you hold it at that speed the steering wheel will shake. The engine doesn't sound right. I have had it checked and it is the transmission. Yes there's is a recall on it. But since no lights have come on the Transmission can not be replaced. Something needs to be done before I am stranded some where. Don't know what the big deal is for you to fix it when you know there are problems with it.

NHTSA ODI 11585324

While driving i started to notice my RPM increasing and my acceleration decreasing. I have stayed up to date and proactive on maintenance. at 110000 miles my transmission has started to have gear slips, My RPMs increase and my car will randomly lose the ability to accelerate at random times leaving me vulnerable to an accident car crash.

NHTSA ODI 11585106

The liftgate has been malfunctioning. It will go up, and out of now where completely falls. It has fell on me and my 1 year old when I was getting something in the trunk and had to quickly throw my 1 year old into the trunk so he did not get injured, but it fell on my back. My car was taken to the dealership on [XXX] to confirm there is something mechanically wrong with the liftgate. There were no warning signs of the trunk just dropping. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11584679

AWD LIGHT WARNING ARE STAY ON WHILE THE DRIVER SIDE DOOR LIGHTS ARE ON

NHTSA ODI 11584257

The Supplemental air bag warning light illuminated. I call dealership and they are willing to schedule an appointment and charge $225 for a diagnostic test. Depending on the issue, the solution/remedy may cost anywhere between $300 and $1000. In my situation, the supplemental air bag warning light remains on after approximately 7 seconds.

NHTSA ODI 11583711