What 16 owners told NHTSA about the 2017 Nissan Nv3500 Passenger Van

TH REAR A/C QUIT BLOWING HARD AND MY KIDS GET VERY HOT. THE VAN IS ONLY 2.5 YEARS OLD AND HAS A POOR DESIGN IN DUCT WORK OR SOMETHING THAT CAUSES THIS ISSUE IN THE REAR AIR.

NHTSA ODI 11331400

MY CAR WOULD REV UP REALLY LOUD AFTER I STARTED IT AND WOULD LAST FOR 1 MINUTE OR 1 MINUTE AND HALF UNTIL I DEPRESS THE ACCELIRATOR . RECENTLY MY CAR WILL KEEP ON REVVING UP IN LOW SPEED AND WHILE IN INTERSTATE, I COULD FEEL THE ENGINE REALLY LOUD WHILE DRIVING AT HIGH SPEED AND I WON'T SPEED UP IN LOW SPEED EXCEPT GIVING LOUD SOUND. I FEEL ITS DANGEROUS NOT SAFE TO DRIVE WHEN IT DO THAT.

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THIS VEHICLE WAS PURCHASED BRAND NEW FROM THE DEALERSHIP. WHILE DRIVING, THE AIR CONDITIONING AIR FLOW TO THE BACK THREE ROWS OF SEATS IS INSUFFICIENT. DUE TO INSUFFICIENT AIRFLOW, TEMPERATURES WITHIN THE VEHICLE REMAIN AT OR NEAR THE OUTSIDE (AMBIENT) TEMPERATURE FOR EXTENDED PERIODS OF TIME. THIS IS A DANGEROUS CONDITION WHEN THE OUTSIDE TEMPERATURE IS ABOVE 100 DEGREES FAHRENHEIT. WHEN MEASURED FROM THE REAR SEAT, IT TAKES OVER 30 MINUTES FOR THE INTERNAL TEMPERATURE TO GET BELOW 90 DEGREES FAHRENHEIT, WHICH CAN CAUSE DEHYDRATION OR HEAT STROKE IN CHILDREN. IT TAKES ABOUT 40 MINUTES FOR INTERNAL TEMPERATURES TO DROP BELOW 80 DEGREES IN THE REAR SEAT. UPON INSPECTION BY A FACTORY AUTHORIZED TECHNICIAN, IT WAS STATED THAT 'THE VEHICLE IS WORKING AS DESIGNED,' AND NO SOLUTION WAS OFFERED.

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TWO TIMES WITHIN 12 MONTHS OUR CHECK ENGINE LIGHT CAME OF AND THE ENGINE STARTED MAKING NOISE LIKE TWO METAL DISCS ARE RUBBING AGAINST EACH OTHER. THIS HAS HAPPENED WHEN WE JUST RECENTLY FILL UP THE TANK AND THEN HAVE A LARGE TEMPERATURE SWING FROM HOT TO COLD. THE FIRST TIME THE GUY SAID IT IS BAD GAS...I FIND IT HARD TO BELIEVE WE GOT BAD GAS FROM TWO DIFFERENT GAS STATIONS WITHIN 12 MONTHS.

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FIRST NOTICE A LOUD REVVING SOUND COMING FROM THE ENGINE YESTERDAY MAY 8. IT HAPPENS WHILE DRIVING AND YOU LOSE POWER TO ACCELERATE WHEN TRYING TO ACCELERATE THE CAR DOES NOT INCREASE IN SPEED. TODAY MAY 9 I HAVE NOTICED WITH THE AIR BEING ON THAT IT TENDS TO REV MORE. IT HAPPENED SEVERAL TIMES TODAY. SOUNDS LIKE A JET TAKING OFF. VAN HAS APPROXIMATELY 10,000 MILES ON IT. IT IS VERY SCARY WHEN IT HAPPENS WHILE DRIVING AND YOU LOSE POWER. IT WILL HAPPEN WHILE MOVING, PARKED, SHORTLY AFTER STARTING. THERE'S NO RHYME OR REASON.

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TRANSMISSION ISSUES WHERE FAN SUDDENLY GETS EXTREMELY LOUD AND EXPERIENCE LOSS OF ACCELERATION. SHIFTING UP AND ACCELERATING IS EXTREMELY LABORED. THIS DOESN'T HAPPEN EVERY TIME. IT IS COMPLETELY RANDOM. ONCE IT STARTS, TURNING IT ON AND OFF DOESN'T SEEM TO HELP. SOMETIMES IT HAPPENS IMMEDIATELY WHEN STARTING THE CAR, OTHER TIMES IT WILL SUDDENLY KICK IN WHILE DRIVING WHICH HAS PROVEN TO BE EXTREMELY DANGEROUS AS I SUDDENLY CAN'T GET THROUGH AN INTERSECTION AS QUICKLY AS I SHOULD BE ABLE TO. BOUGHT IT WIL 44 MILES ON IT. PROBLEM STARTED AT 299 MILES. WE TOOK IT IN IMMEDIATELY AND THEY MADE AN ADJUSTMENT TO THE FAN SHROUD WHICH SEEMED TO HELP FOR AWHILE, BUT NOW IT IS DOING IT AGAIN EVERY 2 TO 3 TIMES I DRIVE.

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SPORADICALLY, 3-4 TIMES A WEEK, WHILE DRIVING IT BEGINS TO SOUND LIKE THERE IS A JET ENGINE IN MY VAN AND IT LOSES POWER. THIS HAPPENS WHILE MOVING, AND I CANNOT ACCELERATE AND THE VEHICLE SPEED DROPS. TURNING OFF THE AIR CONDITIONER CAN CAUSE THE SOUND TO GO AWAY AND POWER TO BE RESTORED. I KNOW OF OTHER NVP'S WHO ARE HAVING THE SAME PROBLEM, AT LEAST ONE THAT HAS BEEN BROUGHT TO THE SAME DEALER AS MINE. THE DEALER SAYS THE VEHICLE IS NOT THROWING A CODE SO THERE IS NOTHING WRONG WITH IT, EXCEPT WE CANNOT MAINTAIN ANY SPEED OR ACCELERATE AND IT TAKES SEVERAL SECONDS TO REGAIN POWER AFTER TURNING OFF THE AIR. THIS IS VERY DANGEROUS IN SOME DRIVING CONDITIONS. THE VAN IS ONLY 3 WEEKS OLD.

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WHEN ACCELERATING IN LOW GEARS, THERE IS A LOUD FAN NOISE. LOSS OF POWER, AND A VERY HIGH REVVING ENGINE JUST BEFORE SHIFTING TO NEXT HIGHER GEAR. WHEN FINALLY REACH 40 MPH OR SO, REVVING GOES DOWN BUT VERY LOAD FAN/ENGINE NOISE IS STILL THERE. THIS HAS HAPPENED SEVERAL TIMES. THE LATEST WAS 09/21. THE FIRST WAS ON 08/06 ON THE INTERSTATE IN TENNESSEE. JUST PURCHASED VAN IN MID AUGUST. ONLY 1200 MILES ON IT. TAKING IT TO DEALER TOMORROW BUT THEY DON'T BELIEVE ME THAT SOMETHING IS WRONG. WORRIED THAT IT WILL DAMAGE ENGINE OR TRANSMISSION AND LEAVE ME STRANDED SOMEWHERE.

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TL* THE CONTACT OWNS A 2017 NISSAN NV3500. THE CONTACT STATED THAT WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE OVER 30 MPH. IN ADDITION; THE VEHICLE WAS HAVING DIFFICULTY TO ACCELERATE TO 30 MPH, AND WAS MAKING AN ABNORMAL NOISE FROM THE ENGINE. THE VEHICLE WAS TAKEN TO DELAND NISSAN AT 2600 S WOODLAND BLVD, DELAND, FL 32720 AND THEY WERE UNABLE TO REPLICATE THE FAILURE TO PROVIDE A DIAGNOSIS. NO FURTHER DETAILS WERE AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 133.

NHTSA ODI 11021775

WHEN I TRIED TO ACCELERATE, THE ENGINE MADE A LOUD REVVING NOISE AND I LOST POWER & IT WOULDN'T GO. I HAD TO PULL INTO A BUSINESS, TURN IT OFF, AND TURN THE AIR CONDITIONER OFF AND IT WORKED FINE AFTER THAT.

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SINCE I PURCHASED IN APRIL, BRAND NEW, IT HAPPENED FEW TIMES THAT FAN MAKE VERY LOUD NOISE WHILE DRIVING. WHEN IT HAPPENS, IT MAKES THAT NOISE AND WHEN I PUSH ACCELERATOR PEDAL, ITS NOT ENGAGING. DEALER REPLACED FAN (7/21/2017) BUT HAPPENED AGAIN. SO I WENT BACK TO THE DEALER 8/16/2017. DEALER FOUND OUT MAIN ENGINE FAN AND AUXILIARY FAN IS NOT WORKING PROPERTY. THERE IS NO CONNECTION BETWEEN THE TWO. NISSAN OPENED A CASE AND CAR IS STILL SITTING AT THE DEALER UNTIL ENGINEER COMES OUT ON 9/8/17.

NHTSA ODI 11020185

WE BOUGHT YOUR NV 3500 SL V8 LESS THAN TWO WEEKS AGO. AFTER DRIVING IT A FEW HUNDRED MILES (MOSTLY HIGHWAY) THE ENGINE BECAME EXTREMELY NOISY, WITH A REVVING SOUND, AND IT ACTED AS IF IT WAS IN NEUTRAL. IT CONTINUED TO SOUND LIKE AN AIRPLANE ATTEMPTING TO TAKE OFF, AND IT WAS SLUGGISH WITH SHIFTING WITH SIMPLE ACCELERATION AND EVEN WITH DECELERATION. THIS LOUD NOISE IS WORSE IF THE AC IS ON. IT WILL SOMETIMES COMPLETELY STOP AFTER HAVING THE CAR OFF FOR A WHILE. BUT SOME DAYS IT IS ROARING IMMEDIATELY WHEN THE VAN IS STARTED IN THE MORNING.

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WHILE DRIVING, WITHOUT NOTICE OR WARNING THE ENGINE WILL REV AND GET VERY LOUD AND RPM'S WILL MAX OUT. THE CAR WILL LOSE POWER AND WILL NOT ACCELERATE OR SHIFT GEARS FOR A SIGNIFICANT DELAY.

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THERE IS A LOUD RUSHING NOISE AND THE VEHICLE IS SLOW TO ACCELERATE INTERMITTENTLY. THE NOISE IS SIMILAR TO A LOUD FAN OR A VEHICLE REVVING IN NEUTRAL. IT OCCURS AT VARIOUS SPEEDS IN VARIOUS CONDITIONS. IT CAN LAST FOR A PROLONGED PERIOD

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WHEN ACCELERATING, THERE IS A LOUD REVVING SOUND AND A NOTICEABLE LOSS OF POWER. THE VAN RUNS AT VERY HIGH RPMS AND ACTS LIKE IT CAN'T SHIFT OUT OF GEAR. SEEMS TO BE RELATED TO HAVING THE AIR CONDITIONER ON AT THIS POINT.

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MY VAN WILL RANDOMLY SOUND LIKE IT IS NEUTRAL WHEN IT IS IN DRIVE AND IT LOSES ACCELERATION WHEN THIS OCCURS. THE FREQUENCY IT HAS BEEN OCCURRING AND DURATION IS INCREASING. IT WILL NOW LOSE ACCELERATION AND THE RPMS WILL RANDOMLY INCREASE WHILE DRIVING. THE RENTAL VAN THAT WE DROVE DID THE SAME THING. REPORTS FROM OTHER 2017 NV 3500 OWNERS STATE THAT THEIR VANS ARE DOING THE SAME THING. IT DOES NOT SEEM THAT MY VAN IS AN ISOLATED CASE AND I BELIEVE THE LOSS OF ACCELERATION WHEN THE VAN MALFUNCTIONS THAT WAY IS A SAFETY HAZARD, NOT TO MENTION THE POTENTIAL STRESS IT PUTS ON THE ENGINE AND TRANSMISSION. I HAVE BROUGHT MY VAN INTO THE DEALERSHIP THREE SEPARATE TIME AND CONTACTED NISSAN COMMERICAL VEHICLES. MY VAN IS CURRENTLY IN THE SHOP AT CREST NISSAN IN FRISCO, TEXAS.

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