What 115 owners told NHTSA about the 2017 Lincoln Mkz Hev

Vehicles Navigation fails to keep accurate information - offsetting by 2-3 miles of actual location, and SYNC display fails to work properly after Reverse Camera is engaged, completely freezing for 5 - 15 minutes.

NHTSA ODI 11636989

Failed Components: Sunroof Drains become clogged and overflow into trunk well, causing electrical shortage, mold/mildew, and water damage along headliner and side airbags. Safety Risk: Electrical shortage causes fire risk, and mold mildew build up in car for asthmatic makes it damaging for air intake myself and others inside vehicle. Side airbags at risk as over flooding runs down pillars along side wiring. Reproduced: This has occurred twice, in my 2013 & 2017 Lincoln MKZ. No documentation is listed in either manual for maintenance around drains or possible flooding risk. Symptoms: Shorted electrical components for audio systems, check engine light, putrid foul odor lingering in vehicle, soaked rear carpet in trunk (closest to back seat) headliner show signs of water damage near curtain airbags. Notice to Auto Manufacturer: I alerted Ford Motor Company the first time in my 2013 MKZ on several different occasions, after the vehicle was in repair 3x over $5k in damages, due to faulty connection of drains. 2017 MKZ, as of January 2023 has a flooded trunk, malfunctioning electrical systems, mold/mildew build up, with estimated repairs of $5k+. Advised that nowhere in the maintenance section is this listed considering the magnitude of damage this can result in from poor care and design.

NHTSA ODI 11503532

After a year with the purchasing dealer we are still having on-going electrical issues with the vehicle. Apple Sync, voice control. Still have issues with rims pitting after only less than 10,000 miles on the vehicle. Bolt rusting on under carriage. Film on back window. Lincoln Corporate has been following this case for a year now and my rep is Mr. Dehane Davis. This file is still open at Lincoln Corporate.

NHTSA ODI 11451750

Navigation fails to locate correct GPS location rendering all navigation functions useless. APIM module replaced once under warranty, now 1 year later the issue has returned.

NHTSA ODI 11440648

I WENT TO START MY VEHICLE NO POWER AT ALL.. WEIRD NOTHING EVER HAPPENED LIKE THAT BEFORE. SO I GET AAA TO GIVE ME A BOOST. I GET TO MY DESTINATION. GO TO GET BACK IN MY CAR AND LEAVE. CAR DEAD NO POWER AT ALL. GET TOWED TO THE DEALER. BATTERY CHECK WAS GOOD. THEY COULDN'T FIND OUT THE PROBLEM. THEN THE CAR WOULD GET JUMP STARTED BUT WOULDN'T TURN OFF WHEN YOU PRESS THE BUTTON ONLY THE AUXILIARY THINGS WOULD POWER OFF. THE DEALER IS TELLING ME IT'S WATER DAMAGE BUT HOW? IT'S GARAGE KEPT..

NHTSA ODI 11269944

2017 LINCOLN MKZ. CONSUMER WRITES IN REGARDS TO COMPUTER TOUCH SCREEN MALFUNCTION, HEADLIGHTS CONTROL SWITCH PROBLEMS. *LD THE CONSUMER STATED WITHIN THE FIRST MONTH OF PURCHASING THE VEHICLE THE TOUCH SCREEN WOULD SHUT DOWN AND REBOOT ITSELF WHILE DRIVING. THE SWITCH THAT CONTROLS THE HEADLIGHTS WAS ALSO FAULTY. UPDATED 07/10/2017*JS

NHTSA ODI 11001069

TL* THE CONTACT OWNS A 2017 LINCOLN MKZ HYBRID. AFTER IT RAINED OR AFTER THE VEHICLE HAS BEEN PARKED OVERNIGHT, THE CONTACT HEARD AN ABNORMAL NOISE FROM THE FRONT AND REAR BRAKES WHEN ATTEMPTING TO DRIVE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (STUART POWELL FORD LINCOLN MAZDA LOCATED AT 225 S DANVILLE BYPASS, DANVILLE, KENTUCKY), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO INFORMED THE CONTACT THAT THEIR ENGINEERS WERE LOOKING INTO THE FAILURE. THERE WAS A MANUFACTURER COMMUNICATION UNDER NHTSA ID NUMBER: 10095821 (SERVICE BRAKES/ELECTRIC), WHICH STATED THAT NO REPAIRS SHOULD BE DONE AT THE TIME AND TO MONITOR OASIS FOR FUTURE UPDATES. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ODI 10991673