What 74 owners told NHTSA about the 2017 Lincoln Continental

2017 LINCOLN CONTINENTAL. CONSUMER WRITES IN REGARDS TO STEERING WHEEL MALFUNCTION. *LD THE CONSUMER STATED THE VEHICLE HAD A WATER LEAK DAMAGING THE COMPUTER SYSTEM. THIS CAUSED THE VEHICLE TO FAIL WHILE DRIVING. *JS

NHTSA ODI 11361820

I'M WRITING FROM LITHUANIA, SEVERAL MONTH AGO I BOUGHT LINCOLN CONTINENTAL 2017 AFTER SMALL ACCIDENT. I SHIP IT TO LITHUANIA, REPAIRED IT AND FIND OUT WHY ACCIDENT HAPPENED.. AFTER ALL BODY REPAIR (YES, ONLY BODY WAS DAMAGED), ALL DTC CODES CLEAR I TAKE CAR FOR TEST DRIVE, AND AFTER ~20ML OF DRIVE IN CITY ON ONE OF SHARP TURN MY CONTINENTAL STEERING WHEEL LOCKED BY ITSELF! I ALMOST HIT INCOMING TRAFFIC CAR, THEN I UNDERSTAND WHY ACCIDENT HAPPENS FOR THIS CAR IN USA. I'M ELECTRONIC SPECIALIST, SO I HAVE KNOWLEDGE AND ALL EQUIPMENT FOR SUCH DIAGNOSIS WORK LIKE THIS. SO I START TO CLEAR TROUBLE CODES IN CONTROL UNIT'S, EVERYTHING WAS OK EXCEPT ONE.. "ADAPTIVE STEERING FAULT SERVICE REQUIRED" THIS ERROR POP UP CAME ON EVERY TIME WHEN CAR START'S.. I START TO LOOK WHAT CAUSING IT, AND FOUND THAT I'M GETTING PRESENT ERROR IS SECM MODULE U3000 OR "INTERNAL ELECTRONIC FAILURE". THEN I READ SHADOW MEMORY OF THAT UNIT AND FOUND LIVE DATA WITCH INDICATE THAT STEERING WHEEL WAS TURNED TO THE RIGHT SIDE THE SIDE ON THE DAMAGED BODY AND STEERING WHEEL STUCK AND LOCKED IN THAT POSITION..BECAUSE DRIVER LOOSE POSSIBILITY TO STEER. FIRST THEN I START TO SEARCH INFORMATION ABOUT THIS ERROR I WAS SURE THAT ACCIDENT CAUSED IT, BUT I FOUND FORD EDGE THIS MODEL USE SAME ADAPTIVE STEERING SYSTEM LIKE CONTINENTAL FORUM WHERE A LOT OF GUYS WRITING AND ADDING VIDEOS HOW THEY STEERING WHEEL IS MISALIGNED AND THEY DRIVING ON STRAIGHT ROAD AND THAT CAR'S HAS 5K-10KML. I FOUND ONE GUY WHO ALSO SAID THAT UNDER SHARP CORNER HIS STEERING WHEEL LOCK'S.. BUT HE MANAGED TO STOP SAFELY. ANOTHER BIG PROBLEM FOR ME IS THAT IN LITHUANIA WE DONT HAVE LINCOLN DEALERSHIP, ONLY FORD, AND LITHUANIA FORD DON'T KNOW WHAT TO DO WITH THIS PROBLEM, THEY RECOMMEND ME TO CONTACT WITH FORD USA TO GET HELP FROM THEM, BUT NO LUCK STILL NOW...I'M ADDING DIAGNOSIS SCAN REPORT AND DASH PHOTO OF ERROR.

NHTSA ODI 11164821

TL* THE CONTACT OWNS A 2017 LINCOLN CONTINENTAL. WHILE DRIVING VARIOUS SPEEDS, THE LIGHTS ON THE INSTRUMENT PANEL DIMMED AND IT WAS HARD TO READ ESPECIALLY WHEN IT WAS BRIGHTER OUTSIDE. THE VEHICLE WAS TAKEN TO THE DEALER (SAGINAW VALLEY FORD LINCOLN LOCATED AT 4201 BAY RD, SAGINAW, MI 48603; (989) 792-1700), BUT NOTHING COULD BE DONE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. ALSO, WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL FAILED TO TURN LEFT OR RIGHT. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-521-4140 AND STATED THAT THE INSTRUMENT PANEL WAS MADE THAT WAY. THE APPROXIMATE FAILURE MILEAGE WAS 0.

NHTSA ODI 11015421