What 74 owners told NHTSA about the 2017 Lincoln Continental

Door warning

NHTSA ODI 11633468

The contact owns a 2017 Lincoln Continental. The contact stated while reversing, the rear-view camera display was foggy or displayed a distorted image. No warning lights were illuminated. The contact took the vehicle to the dealer, and it was confirmed that the rear-view camera was defective. The vehicle was not repaired due to the parts not being available. The contact referenced NHTSA Campaign Number: 22V644000 (Back Over Prevention) as a possible solution however, the VIN was not included in the recall. The manufacturer was contacted and confirmed that the parts were not available. The manufacturer opened a Customer Satisfaction case with the contact and stated the vehicle would be repaired under NHTSA Campaign number: 22V644000 (Back Over Prevention) when the parts became available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 38,504.

NHTSA ODI 11570489

The contact owns a 2017 Lincoln Continental. The contact received notification of Customer Satisfaction Program: 22M03 (Replace front and/or side cameras if foggy); however, the dealer declined to perform the repair. The contact stated that while driving at an undisclosed speed, the side cameras were intermittently foggy. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure and declined the repair. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 23,000.

NHTSA ODI 11540810

The contact owns a 2017 Lincoln Continental. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The contact stated the part became available and the camera has been replaced.

NHTSA ODI 11529395

The contact owns a 2017 Lincoln Continental. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the camera image was cloudy creating a visibility hazard. The vehicle was not repaired. The failure mileage was 10,600. VIN tool confirms parts not available.

NHTSA ODI 11517389

The contact owns a 2017 Lincoln Continental. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the back-up camera alarm operated as needed; however, the display screen was not clear while reversing. The manufacturer was made aware of the failure. The approximate failure mileage was 72,000. VIN tool confirms parts not available.

NHTSA ODI 11517395

2017 LINCOLN CONTINENTAL. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 22V-644. THE CONSUMER CONTACTED THE DEALER ON THREE OCCASSIONS AND INFORMED THE PARTS WERENT AVAILABLE TO REPAIR THE RECALL.

NHTSA ODI 11516879

The contact owns a 2017 Lincoln Continental. The contact stated that the back over prevention camera was fuzzy and distorted. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was contacted but no additional assistance was provided. The failure mileage was 70,000.

NHTSA ODI 11511717

The contact owns a 2017 Lincoln Continental. The contact stated upon reversing, the rearview camera was significantly foggy, impairing his vision of the road. There was no warning light illuminated. The contact later received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention). The vehicle was taken to the dealer, where it was diagnosed that the rearview camera needed to be replaced; however, parts to do the recall repair were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 24,000. VIN tool confirms parts not available.

NHTSA ODI 11511580

The contact owns a 2017 Lincoln Continental. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11510799

The contact owns a 2017 Lincoln Continental. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that he had experienced a clouded rear view camera image. The contact stated that he contacted the dealer and was informed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 25,000. VIN tool confirms parts not available.

NHTSA ODI 11497580