What 117 owners told NHTSA about the 2017 Land Rover Range Rover Sport (5 Seat)

While driving, my husband noticed a clunking or knocking noise coming from the front of the vehicle. He contacted the dealership in September and was told they were experiencing a system outage and could not assist us at that time. We continued to drive the vehicle, and soon after, the steering began to feel loose and started pulling to one side. While I was driving, the car suddenly jerked sharply, and I temporarily lost control of the steering. The vehicle felt increasingly unstable and unsafe to drive. Eventually, the car completely shut off while I was driving on the interstate.

NHTSA ODI 11698522

The contact owns a 2017 Land Rover Range Rover. The contact received notification of NHTSA Campaign Number: 25V514000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11696594

The contact owns a 2017 Land Rover Range Rover Sport. The contact stated that while attempting to make a turn, there was an abnormally loud sound coming from the rear of the vehicle. The contact received notification of NHTSA Campaign Number: 25V514000 (Steering); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 62,104.

NHTSA ODI 11696607

The contact owns a 2017 Land Rover Range Rover. The contact received notification of NHTSA Campaign Number: 25V514000 (STEERING). However, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, there was an abnormal knocking sound coming from the vehicle, especially while driving over small bumps in the roadway. No warning lights were illuminated. The contact stated that on a separate occasion, while in reverse(R) and turning the steering wheel to the left, there was an abnormal clicking sound coming from the wheel well. No warning lights were illuminated. Most recently, while driving uphill, the brake pad wear warning light was illuminated. The local dealer was not contacted. The contact stated that the abnormal sounds persisted and were getting louder. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown.

NHTSA ODI 11696616

LJR is taking too long to order the replacement, meanwhile these vehicles are on the road and dangerous.

NHTSA ODI 11694501

This is related to the repairs, not from an incident. Land Rover does not have a fix for the defective part, they are replacing with a new, yet old design part. Ok, but they are requiring the owners to pay for the parts and labor to replace until such a time that a newly designed part is available. According to them, at that time they will replace free of charge and refund the amount required today. Yet, they have not timetable for above. That is unacceptable.

NHTSA ODI 11694524

Front Suspension Knuckle Crack was knocking and ready to break on my 2017 Range Rover. I had to bring it into an independent service center due to the inability of the dealer (JLR Newport Beach, CA) to get me in (I was told 200 cars were in front of me and it would be an undetermined period of time before they could get to me). The suspension and steering were affected and I had to have it repaired immediately by Custom European in Huntington Beach, Ca. He used original parts and it cost me $1,500.00 (799.57 parts, 660.00 labor, tax 60.42). The vehicle has not been inspected yet. When I received the SAFETY RECALL letter from JLR in Newport, I tried to get in for inspection but to no avail. Same situation, 100's of cars in front of me. When I called Range Rover of North America, I was told your computer system has been down for over two months and that I should call back every week to see if it's working (by Jared). Jared told me because I had the safety recall corrected already, this was the only way to get reimbursed but NOTHING could be done while the computer system was down. The SAFETY RECALL letter specifically says reimbursement is available but Jared said nothing is available without the computer system, which as I mentioned earlier has been down for two months. Telling me to call back weekly to see if it's up again is not the resolution I was seeking. JLR cannot inspect because they have no place to log the information since your "computer system is down." This is a classic case of "we can't do anything without our computer" but you can call us back (basically hoping I'll forget and go away). I spent good money on this safety recall and need to be reimbursed properly. Range Rover of North America and JLR of Newport Beach are doing NOTHING to address that situation with those of us that took care of the problem before it was too late. Please tell me how this should end. Thank you. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11694584

The contact owns a 2017 Land Rover Range Rover. The contact stated that while driving at an undisclosed speed, the driver's side air bag warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with driver's side air bag failure. The contact was informed that the driver's side air bag needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

NHTSA ODI 11693335

The contact owns a 2017 Land Rover Range Rover. The contact received notification of NHTSA Campaign Number: 25V514000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.

NHTSA ODI 11692560

The contact owns a 2017 Land Rover Range Rover Sport. The contact received a notification of NHTSA Campaign Number: 25V514000(Steering); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the contact heard an abnormal squeaking sound coming from the front passenger's side of the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, where the contact was informed that the manufacturer's system had been hacked and no assistance could be provided. The vehicle was not repaired, and the failure persisted. The manufacturer was not notified of the failure. The contact expressed safety concerns because the vehicle was unsafe to drive. The failure mileage was approximately 82,000.

NHTSA ODI 11692394

The contact owns a 2017 Land Rover Range Rover. The contact stated that while driving 70 MPH, the message "Suspension Fault - Stop Safely" was displayed. The vehicle was taken to the dealer, where the contact was informed that the failure could not be duplicated. Additionally, the contact was informed that the VIN was included in NHTSA Campaign Number: 25V514000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed over a bumpy road surface and making a sharp turn, the message "Suspension Fault - Stop Safely" was displayed, and the vehicle made an abnormal sound. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

NHTSA ODI 11689411

The contact owns a 2017 Land Rover Range Rover. The contact stated that while in reverse(R), the steering wheel was turned to the left while reversing down the driveway at approximately 3 MPH, the passenger’s side front tire fell into the wheel well. The contact stated there was no warning light was illuminated. The contact stated that the passenger’s side front tie rods, control arm, and ball joint had sheared off from the suspension. The vehicle was towed to a local dealer, where it was not diagnosed but determined that the passenger’s side front tire suspension control arms needed to be replaced. The contact was aware of NHTSA Campaign Number: 25V514000 (Steering); and was informed by the dealer that the damages to the front passenger’s side wheel control arms did not fit the specifics of the recall and that a diagnostic test was needed to determine the cause of the failure. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 76,000.

NHTSA ODI 11688995

Low Coolant Warning ️ Immediately parked & had towed to Land Rover. Have found several recalls on the Coolant hose under supercharger leaking in other countries & recalls in place. Not here though

NHTSA ODI 11683848

The contact owns a 2017 Land Rover Range Rover. The contact received notification of NHTSA Campaign Number: 25V514000 (Steering); however, the part to do the recall repair was not available. The dealer was contacted, and the contact was informed that the parts were not available. The contact stated that the vehicle was a business vehicle. In addition, the contact stated that because of the unrepaired recall, the vehicle was undrivable. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11683623

Suspension fault message would keep popping up.

NHTSA ODI 11681360

Engine keeps randomly stalling at stop lights and/or stop signs. I was almost T-boned when making a left turn at [XXX] on [XXX]. This has been very dangerous. I have left multiple messages with the local dealership, Tom Wood Jaquar/LandRover with NO returned phone call so I drove over there on 8/15/2025. They told me that they would call me when they have some availability to look at the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11681366

My steering column/knuckle is cracked and my suspension is snapped causing issues for turning the wheel

NHTSA ODI 11670951

Original coolant manifolds, two piece Vehicle was inspected by service tech at North Atlanta Land Rover in Alpharetta Ga on June 2, 2025. Vehicle was then inspected for a second opinion at Bear Valley Service LLC on June 10, 2025. Findings were consistent and I was advised to repair this two piece manifold system and its components before it failed causing catastrophic failure to the vehicle. Said repair was complete June 11, 2025. Safety to myself and potential passenger would be potential for vehicle to fail causing an accident, engine failure, steering issues, etc. This similar problem has been reported to Land Rover numerous times. Land Rover has not issued a recall although they acknowledge (per both techs) that this two piece manifold system is prone to splitting and cracking. Land Rover has sub sequentially changed and now installs one piece manifold systems to eliminate the prior problem. I had to pay for the replacement of this system regardless that Land Rover is completely aware this is a design or manufactured defect that was installed in my vehicle when it was built. I should not have to bear the financial burden to replace parts that the dealer and manufacturer have acknowledged cause catastrophic problems. The manifold issue was discovered by the dealership mentioned above and they recommended immediate replacement to avoid catastrophic failure. ($5116.30) i took the vehicle to another Range Rover authorized repair shop for a second opinion and they made the same recommendation. Based on that second opinion, I proceeded to have the two piece replaced by the one piece system to prevent catastrophic failure. I can provided the invoice listing labor and all associated replacement parts that were installed. This is a Land Rover issue and I believe they should pay the entire amount due to the fact they acknowledge the failure of these parts yet have no intention to do so.

NHTSA ODI 11667881

While driving at approximately 20 mph, the front passenger control arm broke causing it to separate from the upper knuckle. This put my wife and other bystanders in harms way and could have caused an accident and or injuries. No warning signs or alarms. There is a Land Rover recall for this issue, but none are available for this model. This should be considered and included in the recall, since this a potential hazard and manufacturer defect.

NHTSA ODI 11667509

Right front passenger seat belt is not locking right away. It takes several tries for the seat belt to lock in place.

NHTSA ODI 11666426

Driving on the 405 freeway with daughter and grandson the vehicle started slowing down with a low key battery message, it Engine broke down. No smoke or overheating

NHTSA ODI 11662555

I am filing this complaint to report neglect, unprofessional conduct, and refusal to take responsibility by Jaguar Land Rover Carlsbad during a manufacturer recall service. In December 2024, I took my Range Rover Sport to Land Rover Carlsbad for an N808 powertrain recall. I paid $299 for a diagnostic inspection, and the only issue reported was a diesel exhaust sensor. There was no mention of any issues with the oil level sensor, confirming it was fully functional at the time of drop-off. I authorized & paid for the repair of the diesel exhaust sensor repair to be completed during the powertrain repair. Following the recall service, the oil level sensor failed, resulting in a $4,500 repair. Extensive research and technician insight confirm that this recall can damage the oil sensor wiring if handled improperly. I believe the failure was caused during the recall service, especially considering: *No issue was present or diagnosed before the recall work. *Damage occurred immediately after. *Land Rover Carlsbad refuses to accept responsibility AFTER realizing cost Compounding the issue, the vehicle was returned without the windshield wiper housing installed, which I discovered while driving on the freeway at 65 mph with my children in the vehicle, during rainfall. Put our lives at risk. Also the design flaw: location of Oil Level Sensor (refer to NHTSA SSM73239). Despite multiple attempts to resolve this, General Manager Anthony Benfatti refused to take responsibility and told me, “See you in court, I’ll be there with attorneys & expert mechanics.” I am asking NHTSA to investigate the conduct of this dealership and LR design flaw which puts my vehicle at risk fire. LR actions reflect: Negligence in vehicle servicing, failure to honor customer safety, denial of legitimate damage claims, retaliatory and aggressive behavior toward complaints. I am requesting full reimbursement for the oil level sensor repair and an investigation into this dealership’s service practices.

NHTSA ODI 11662370

Both left and right aluminum uprights or commonly referred to as “knuckles” are cracked. This can cause an immediate loss of control at speed and also take out the cars around you. This is a very serious problem. Apparently, other models years have previously been recalled. But the 2017 model year has not. Clearly the same issue and the cracks are in the same place. There are no warning signs of such cracking in the upright. But when it fails, it will render the driver useless until inertia takes over!

NHTSA ODI 11656489

I am the owner of a 2017 Land Rover Range Rover (VIN: [XXX] ). I recently discovered a crack in the front steering knuckle of my vehicle, which I believe poses a significant safety risk. This type of failure could result in a sudden loss of control, especially at higher speeds or during turns, potentially leading to a serious accident. I am aware that Land Rover issued a recall (NHTSA Campaign Number 24V-840) for a similar defect in the front suspension knuckle affecting 2014–2016 models, but my 2017 model is not currently included in this recall—even though the issue appears identical. Given the nature of the failure and its similarity to the existing recall, I am requesting that NHTSA investigate whether the recall should be expanded to include additional model years. I am concerned that other vehicles like mine may be at risk without the owners being aware of this potentially dangerous defect. Please investigate this matter for the safety of current and future drivers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11656459

I was informed by Hennessey Land Rover that there is a "Y" Alen pipe in the coolant system that will most likely fail around 50,000 to 60,000 miles. The "Y" piece is two pieces of pipe sandwiched together verses one solid piece. They are telling me that once the pipe fails all of the coolant will escape the engine block and will most likely seize the engine. They are not covering the cost to do the repair, around $4500.00, and I find this unacceptable because they build the coolant system with a piece they know is faulty.

NHTSA ODI 11630092