What 117 owners told NHTSA about the 2017 Land Rover Range Rover Sport (5 Seat)

The contact owns a 2017 Land Rover Range Rover Sport. The contact stated that after refueling the vehicle, the fuel gauge remained unchanged and read lower than the correct fuel level. The vehicle was taken to the dealer, who informed the contact that the VIN was not included in NHTSA Campaign Number: 18V337000 (Fuel System, Gasoline, Electrical System). The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 72,000.

NHTSA ODI 11747778

I own a 2018 Land Rover Range Rover where the airbag warning light remains illuminated at all times on the dashboard, even when the front passenger seat is empty and no cargo is present on the seat. The warning light for airbag indicatesthat the air bag is not activated and will not work in a collision. The passenger air bag has been inoperable for over 2 years.This issue has persisted for several years, with documented dealer service records dating back to before my warranty expired. The dealer (Land Rover of Palm Beach) diagnosed it as resulting from the front passenger seat movement causing detachment or strain on the wiring harness/connector for the occupant classification system (OCS), which detects passenger presence and controls airbag deployment. The Passenger seat air bag sensor or wiring harness is defective and needs replacement for the passenger side air bag to function. They said that all 2018 Range Rover air bag harnesses are too short and are prone to being detached by seat movements / adjustments. They have repeatedly reset the light and reconnected the harness, but the warning recurs shortly after, indicating an unresolved design or manufacturing defect in the under-seat wiring that is prone to failure from normal seat adjustments. This prevents reliable operation of the passenger frontal airbag, posing a serious safety risk as it may fail to deploy (or deploy improperly) in a crash, endangering occupants. The dealer refuses to install a new larger harness or provide a permanent fix, despite this being a known recurring problem reported by other owners of similar L405 Range Rover models. They say that Land Rover corporate is not providing a newer replacement harness and is not paying for the repairs despite this being a serious safety issue. I request NHTSA investigation into this potential widespread defect to determine if a recall or safety action is warranted. This may be the same problem as reported in NHTSA Campaign # 11500093 & 11693335.

NHTSA ODI 11711243

Odometer Fraud. The contact purchased a 2017 Land Rover Range Rover. The contact stated that by viewing the paperwork signed at the dealer, upon receiving the vehicle, a mileage discrepancy was discovered after the purchase. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 110,000. It was later discovered that the vehicle’s title mileage was 93,083, and based on the Carfax report, 93,083 and the current mileage on the vehicle was 98,800.

NHTSA ODI 11705845

I am filing this complaint to report neglect, unprofessional conduct, and refusal to take responsibility by Jaguar Land Rover Carlsbad during a manufacturer recall service. In December 2024, I took my Range Rover Sport to Land Rover Carlsbad for an N808 powertrain recall. I paid $299 for a diagnostic inspection, and the only issue reported was a diesel exhaust sensor. There was no mention of any issues with the oil level sensor, confirming it was fully functional at the time of drop-off. I authorized & paid for the repair of the diesel exhaust sensor repair to be completed during the powertrain repair. Following the recall service, the oil level sensor failed, resulting in a $4,500 repair. Extensive research and technician insight confirm that this recall can damage the oil sensor wiring if handled improperly. I believe the failure was caused during the recall service, especially considering: *No issue was present or diagnosed before the recall work. *Damage occurred immediately after. *Land Rover Carlsbad refuses to accept responsibility AFTER realizing cost Compounding the issue, the vehicle was returned without the windshield wiper housing installed, which I discovered while driving on the freeway at 65 mph with my children in the vehicle, during rainfall. Put our lives at risk. Also the design flaw: location of Oil Level Sensor (refer to NHTSA SSM73239). Despite multiple attempts to resolve this, General Manager Anthony Benfatti refused to take responsibility and told me, “See you in court, I’ll be there with attorneys & expert mechanics.” I am asking NHTSA to investigate the conduct of this dealership and LR design flaw which puts my vehicle at risk fire. LR actions reflect: Negligence in vehicle servicing, failure to honor customer safety, denial of legitimate damage claims, retaliatory and aggressive behavior toward complaints. I am requesting full reimbursement for the oil level sensor repair and an investigation into this dealership’s service practices.

NHTSA ODI 11662370

The contact owns a 2017 Land Rover Range Rover. The contact stated that while driving at an undisclosed speed, the vehicle stalled. In addition, the contact stated that the vehicle rolled about one hundred feet before it rolled onto a curb and stopped. The vehicle was taken to the dealer where it was diagnosed with a corroded sunroof drain tube and faulty electrical components due to corrosion. The contact was informed that the sunroof drain tube and the electrical components needed to be replaced. The vehicle was being repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 91,798.

NHTSA ODI 11584684

When ever playing music through loud or soft volumes I can hear a static sound coming from all speakers. The static like noise can be heard more your phone is connected through usb through apple/android car play on both usb connector ports. when using just bluetooth its not as noticeable but can sometimes still hear it. When using just the radio am/fm setting its not as present but you will get a little static noise. Note my RRS has the 825 watt meridian sound system so when adjusting the bass, treble or sub the static can still be present even at different volumes. Note the cables to the usb have been changed and are new when trying to see if its the phone cable or not but still the noise is present. I am just wondering if it may entail to a software update that is needed on the vehicle.

NHTSA ODI 11554628

THE VEHICLE IS DOING THE EXACT BEHAVIOR OF TECHNICAL BULLETIN N206NAS1. THE FUEL GAUAGE INDICATES LOW FUEL AND THE LOW FUEL WARNING LAMP IS ILLUMINATED ALTHOUGH THE FUEL TANK IS KNOWN NOT TO BE EMPTY. THE ENGINE WILL CUT OFF UNEXPECTEDLY WHILE DRIVING AND IT IS CONSIDERED UNSAFE. THIS IS A KNOWN ISSUE AND THE DEALER REFUSED TO GIVE THE VEHICLE A SERVICE UPDATE WITHOUT HAVING THE TECH CHARGE A LARGE FEE TO PLUG IN THE CAR WHEN ITS A KNOWN ISSUE. PLEASE ADVISE.

NHTSA ODI 11544779

The door lock same time look the door same time not.

NHTSA ODI 11521902

The contact owned a 2017 Land Rover Range Rover. The contact stated while the vehicle was parked in the driveway, there was an odor coming from the vehicle. The vehicle then exploded and caught on fire. The fire department came to the scene and extinguished the fire. The fire spread to the trees and front of the home. The vehicle was deemed a total loss. The fire department mentioned that the origin of the fire was related to fuel and electrical malfunction starting at the fuel line. The manufacturer was notified of the failure. The failure mileage was 33,000.

NHTSA ODI 11462144

The back rear door keeps causing the alarm to malfunction and go off. Also, as I was driving on the main road the back door came open on a passenger seated in the back. This was a major scare & could’ve been very deadly if my passenger didn’t have their seat belt on.

NHTSA ODI 11454704

While I am in intersections driving, the car completely shuts off and I have to start the car back up for it to actually drive. It completely turns off while you’re driving. I have had several electrical issues with the car that have also been repaired. I’ve brought the car into the dealer service center over seven times and they have not been able to reproduce the issue of shutting off. I have installed a dash cam to record when it happens randomly. I reported to Land Rover corporate and they have not done anything over 8 months with this issue. I have two daughters and I’m concerned about getting into an accident with this car shutting off randomly. This has been occurring since I purchased the car in October 2020. Please help.

NHTSA ODI 11423582

WHEN DRIVING THE VEHICLE, THE FUEL GAUGE CAME ON, INDICATING THE FUEL LEVEL IS LOW AND ILLUMINATES THE WARNING LAMP, HOWEVER THE TANK ACTUALLY HAS MORE FUEL (FULL TANK OF FUEL).

NHTSA ODI 11319120

VEHICLE HAS SEVERAL ELECTRICAL PROBLEMS. THE BOARD WILL GO BLACK SCREEN WHILE DRIVING. I TOOK IT TO THE DEALER 2 TIMES FOR THE SAME PROBLEM, AND THEY TOLD ME THAT THEY WILL CONTACT ME WITH A SOFTWARE UPDATE. IT NEVER HAPPENED. I DONT HAVE TIME TO TAKE A CAR TO THE DEALER EVERY WEEK. IT IS A NEW CAR. I LEASED IT ON SEP. IT WOULD INDICATE MALFUNCTION ENGINE LIGHT LAST TIME. THE VEHICLE STOPPED IN THE MIDDLE OF THE ROAD. I WOULD START THE ENGINE AND WOULD NOT SHIFT GEAR. I HAD TO DRIVE THE VEHICLE MANNUALLY AT 5 MILES PER HOUR TO MY HOUSE. THE TOW TRUCK TOOK MY CAR 2 WEEKS AGO TO THE DEALER. THE CAR IS UNDER REPAIRS. NO LUCK AS TO WHAT IS GOING ON. TODAY THEY CALLED THAT ARE CHANGING THE FUEL PUMP. WAITING FOR THE PART AND AFTER INSTALLATION THEY SEE IF THE PROBLEMS ARE RESOLVED

NHTSA ODI 11081378

2017 LAND ROVER RANGE ROVER. CONSUMER WRITES IN REGARDS TO (TFT) VIRTUAL DISPLAY INSTRUMENT CLUSTER SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE INSTRUMENT PANEL WOULD FLASH AND DISPLAY VARIOUS WARNING MESSAGES. THE DEALER COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS DUE TO HAVE A RECALL REPAIR COMPLETED ON THE INSTRUMENT PANEL. *JS

NHTSA ODI 11066228