What 983 owners told NHTSA about the 2017 Hyundai Tucson Fuel Cell

THE VEHICLE DOES NOT ACCELERATE WHEN THE GAS PEDAL IS PRESSED UPON. WHEN THE VEHICLE DOES ACCELERATE THE RPM'S ARE IN THE RANGE ON 3000-5000 AND THE CAR WILL LUNGE AHEAD. WHEN TURNING INTO AN INTERSECTION, THE VEHICLE WILL REDUCE ACCELERATION UNEXPECTEDLY WHICH LEADS TO VERY SCARY MOMENTS THAT A COLLISION WITH ANOTHER VEHICLE COULD OCCUR. WHEN ATTEMPTING TO ACCELERATE ONTO THE FREEWAY, THE VEHICLE WAS AT 5000 RPM AT 55 MPH AND THE ACCELERATION BEGAN TO SLOW DOWN AD I HAD TO PULL OFF TO THE SIDE WITH MY 3 CHILDREN WITH TRAFFIC COMING AT ME AT RATES OF OVER 65 MPH. WHEN IN REVERSE, THE VEHICLE OFTEN WILL NOT ACCELERATE TO BEGIN THE PROCESS OF GOING BACK, IF IT DOES, AGAIN IT LUNGES AT A HIGH RATE AND CONTROL OF THE VEHICLE BECOMES HARD AS YOU MAY HAVE THE STEERING WHEEL IN THE TURNING MOTION. THE VEHICLE HAS BEEN BROUGHT TO THE DEALER TWICE AND THEY STATE THIS IS HOW THE VEHICLE IS SUPPOSE TO FUNCTION.

NHTSA ODI 11080132

TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT STATED THAT THE TRANSMISSION WAS FAULTY IN THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR DURING THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER (HENDERSON HYUNDAI SUPERSTORE, 460 N BOULDER HWY, HENDERSON, NV 89015) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 11078994

AT VARIOUS TIMES DURING DRIVING THE CAR'S ENGINE WILL FEEL LIKE THERE'S NO POWER OR NO GAS AND WILL GO INTO A STALL. THIS HAS HAPPENED BOTH DURING ACCELERATING FROM A STOP GOING INTO TRAFFIC AND DURING DRIVING AND ACCELERATING. I HAVE INQUIRED AT THE DEALERSHIP(FUCILLO HYUNDAI) AND THE SERVICE DEPARTMENT SUGGESTED TO USE 93 OCTANE, THAT WAS ALMOST A YEAR NOW AND STILL HAPPENS SPORADICALLY. THIS IS A VERY UNSAFE CONDITION ESPECIALLY WHILE PULLING INTO TRAFFIC AND THE CAR GOES INTO A "STALL". RESEARCHING BLOGS THIS IS HAPPENING TO OTHER OWNERS AND IS NOT ISOLATED TO ME.

NHTSA ODI 11078624

I HAVE TAKEN MY CAR TO THE DEALERSHIP 4 TIMES SINCE THE PURCHASE OF MY VEHICLE IN SEPTEMBER FOR THE SAME SIMILAR ISSUES ALL RESULTING FROM THE DUAL CLUTCH TRANSMISSION. THE ISSUES HAVE RANGED AND STARTED WILL CHECK ENGINE LIGHT COMING ON IN NOVEMBER WHEREAS CAR WAS RUNNING ROUGH AND DELAY IN ACCELERATION. THEY REPLACED A SENSOR. 3 DAYS LATER CHECK ENGINE LIGHT CAME BACK ON AGAIN CAUSING LOW POWER THEY REPLACED ENGINE HARNESS. FEBRUARY AGAIN ROUGH IDLE AND CAR DIED MULTIPLE TIMES WHILE AT LIGHT AND/OR PARKED CAUSING TO BE RESTARTED SERVICE DEPARTMENT STATED THEY WERE NOT ABLE TO DUPLICATE BUT USUAL CAUSE IS DUE TO DUAL CLUTCH SO THEY RESET DUAL CLUTCH ADAPTIVE VALVES. MARCH 2ND WHILE SITTING IN A PARKING LOT IN DRIVE I PUSHED THE GAS PEDAL RPMS REVED TO 3-4 AND I COULD HEAR THE ENGINE AS IF I WAS DRIVING WHEREAS THE CAR WAS NOT MOVING SIMILAR TO IF THE CAR WAS IN NEUTRAL. MARCH 5TH AFTER NOT DRIVING THE CAR FOR THE WEEKEND I WAS STOPPED AT A RED LIGHT WHEN THE LIGHT TURNED GREEN TO MAKE A LEFT TURN I ACCELERATED AND THE CAR SLOWS DOWN CAUSING CARS BEHIND ME TO SLAM ON BREAKS TO AVOID REAR ENDING ME. NEXT DAY WHILE DRIVING THROUGH A RESIDENTIAL AREA GOING AROUND 10 MILES PER HOUR THE CAR JEEVES ME FOWARD AND SLOWS DOWN TO ALMOST A DEAD STOP. I TOOK THE VEHICLE BACK AGAIN WE'RE AGAIN THEY SAID IT CAN NOT BE DUPLICATED AND THEY ALSO STATED THE CAR IS SUPPOSED TO SLOW DOWN WHEN DRIVING DRASTIC SPEEDS OFTEN. ALMOST CAUSING ACCIDENTS. THERE IS NO WAY MYSELF OR ANY OF MY CHILDREN WILL BE DRIVING THIS CAR I AM TERRIFIED OF THIS VEHICLE AND DON'T FEEL I SHOULD HAVE TO RISK MY FAMILIES LIVES FOR SOMEONE TO REALIZE SOMETHING IS TERRIBLY WRONG WITH MY CAR.

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VEHICLE STUTTERS/HESITATES ON TAKE-OFF FROM START. SEVERAL NEAR DANGEROUS MISSES CROSSING AND MERGING INTO TRAFFIC LANES. HAVE COMPLAINED SEVERAL TIMES TO CORPORATE HYUNDAI TO NO AVAIL. THEY CLAIM ISSUE IS KNOWN AND HAS TO DO WITH IMPROPER OPERATION OF DUAL/DOUBLE CLUTCH TECHNOLOGY. SPOKE ALSO WITH TECHNICIANS WHO INDICATE THEY ARE AWARE OF ISSUE, BUT CAN'T DO ANYTHING TO REMEDY THE DANGERS. DAUGHTER DRIVES THIS VEHICLE AND HAS BEEN IN AT LEAST THREE NEAR MISS SIDE COLLISIONS AND SEVERAL NEAR STALL OUTS ON MAJOR ROADWAY AND INTERSECTIONS WHILE EITHER TURNING LEFT OR RIGHT AT TRAFFIC LIGHTS. THE LAST INCIDENT SHE WAS INVOLVED IN HAD THREE FAMILY OCCUPANTS IN THE VEHICLE WHO WERE WITNESSES TO THE FAILED ACCELERATION/STALLING/STUTTERING/JERKING ACCELERATION OF THE VEHICLE AND WERE SHOCKED IT HAD HAPPENED TO SUCH A NEW VEHICLE. I HAVE ALSO HAD THIS VEHICLE IN THE SAME SERVICE SHOP THAT I PURCHASED THE HYUNDAI FROM ON ARAPAHOE ROAD IN CENTENNIAL, COLORADO, UNDER THE NAME OF AUTO NATION HYUNDAI. I HAVE ALSO DRIVEN THE CARE ON SEVERAL OCCASIONS AND CAN SAY IT CAN BE DANGEROUS TO DRIVE IN ESPECIALLY WHEN ATTEMPTING TO PULL OUT INTO ONCOMING TRAFFIC FROM A SIDE ROAD. WE HAVE ATTEMPTED TO WORK WITH HYUNDAI CORPORATE ON THIS ISSUE AND ASKED THEM TO TAKE THE VEHICLE BACK, BUT THEY INDICATED IT DOES NOT MEET THEIR LEMON RULES, NOR HAS IT BEEN IN THE REPAIR SHOP ENOUGH TIMES TO WARRANT A BUY-BACK. BOTTOM LINE NOW IS THERE'S NOTHING FOR THEM TO REPAIR SINCE THEY'VE INDICATED THEY HAVE NO FIX FOR THIS ISSUE, BUT DO ADMIT THEY ARE FULLY AWARE OF THE ISSUE AND STILL CHOOSE TO NOTHING TO REMEDY THE DANGERS.

NHTSA ODI 11078512

TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT STATED THAT THE TRANSMISSION WAS FAULTY IN THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BOUCHER HYUNDAI OF WAUKESHA (1583 E MORELAND BLVD, WAUKESHA, WI) WHERE THE VEHICLE WAS DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 1,100. *TT *JS THE CONSUMER STATED THE TRANSMISSION WAS RESET ON 02/2018. *TR

NHTSA ODI 11078288

HYUNDAIS DUAL CLUTCH SYSTEM IN MY TUCSON IS VERY UNSAFE. I WAS NOT AWARE OF ISSUES UNTIL 2.5 MONTHS AFTER OBTAINING THE VEHICLE. FROM A DEAD ATOP AT TIMES IT WILL NOT ACCELERATE AND ONLY RUN UP RPMS. OTHER TIMES IN TRAFFIC IT WILL ALSO NOT ACCELERATE AND RUN UP RPMS. DOING A GOOGLE SEARCH THIS WAS A HUGE ISSUE IN 2016 MODELS BUT NO RECALL WAS EVER DONE FOR THE 2017 MODELS HAPPENS ABOUT 1 TO 3 TIMES PER WEEK. COULD LEAD TO SERIOUS INJURY ACCIDENT.

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TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. ON SEVERAL OCCASIONS, WHILE ATTEMPTING TO ACCELERATE FROM A TRAFFIC LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND. ALSO, THE RPMS INCREASED AND THE VEHICLE ABRUPTLY LUNGED FORWARD. THE VEHICLE WAS TAKEN TO HENDERSON HYUNDAI SUPERSTORE (460 N BOULDER HWY, HENDERSON, NV 89015, (702) 565-1500) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER INFORMED THE CONTACT TO HAVE THE VEHICLE DIAGNOSED BY ANOTHER DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 2,200.

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VEHICLE STALLS AND IS SLOW TO TAKE OFF WHEN MOVING FORWARD FROM A STOP. ENGINES REVS HIGH HOWEVER SLOW AT MOVING.

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AT TIMES WHEN I STOP AND ACCELERATE THE CAR HESITATES TO MOVE THEN IT JUMPS AND GOES MAKING IT DANGEROUS .

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I LEASED THIS CAR LESS THAN A YEAR AGO AND IT WAS DRIVING FINE IN THE BEGINNING. NOW IT HESITATES GO AFTER I STOP. I ALMOST GOT KILLED MAKING A LEFT TURN INTO ON COMING TRAFFIC WHICH I HAVE TO DO EVERY SINGLE DAY LEAVING WORK AND THE CAR DOESNT CHANGE GEARS RIGHT AWAY. IT TAKES 3-25 SECONDS TO ACCELERATE. IT IS SUPER DANGEROUS I AM AFRAID I MIGHT GET KILLED LEAVING MY JOB ONE DAY. IT DOES THE SAME THING WHEN ACCELATING FROM A LIGHT. IT ALSO VIBRATES WHILE IM DRIVING. HYUNDAI WONT DO ANYTHING ABOUT IT AND IM REALLY SCARED TO DRIVE THIS CAR THAT I PAY A LOT OF MONEY FOR EVERY MONTH. IT DRIVES LIKE A 15 YR OLD CAR ALL OF A SUDDEN AND I DONT KNOW WHAT TO DO WITH IT SINCE IM IN THIS LEASE FOR ANOTHER 2 YEARS AND SOME CHANGE. IT ALSO JERKS AFTER TAKING OFF. IT IS VERY HAZARDOUS WHEN MAKING A LEFT TURN IF I DONT LEAVE ENOUGH TIME I WILL GET HIT BY A CAR.

NHTSA ODI 11074632

MY CAR WAS PARKED IN MY DRIVEWAY. I ONLY HAD IT LESS THAN A MONTH (NEW). I TRIED TO REMOTE START IT & IT WOULDNT WORK. I WENT OUTSIDE TO START IT & IT WOULDN'T TURN OVER, ALL LIGHTS ON DASH WERE LIT UP. I LIFTED MY HOOD- A SQUIRREL NEST WAS BUILT UNDER HOOD. WIRING HARNESS CHEWED UP, INSULATION UNDER MY HOOD RIPPED OFF, NUMEROUS AREAS OF HARD PLASTIC COVERING MY HEADLIGHT UNDER HOOD AND ALONG INSIDE FRAME OF CAR ALL CHEWED UP. ALL THINGS CHEWED WERE MADE OF SOY BASED MATERIALS.I HAD MY CAR TOWED TO MY MECHANIC, NOT HYUNDAI DUE TO THE FACT THAT THEY DON'T ACCEPT RESPONSIBILITY. I HAD SIMILAR PROBLEMS (3X) W/MY HONDA 2014 CRV THAT'S WHY I GOT RID OF IT. I WAS TOLD BY BOTH HONDA & HYUNDAI "ITS NOT COVERED, IT'S NOT A MANUFACTURING DEFECT, IT'S CAUSED BY OUTSIDE CIRCUMSTANCES/ RODENTS. USE YOUR AUTO INSURANCE". THIS IS A MANUFACTURING DEFECT BECAUSE THEY USE SOY WHICH ATTRACTS THESE RODENTS. SOY WIRING HARNESSES SHOULD BE BANNED AND RECALLS INSTITUTED TO REMEDY THE PROBLEM BY EITHER REPLACING THE HARNESSES WITH STANDARD SYNTHETIC NON-EDIBLE POLYMERS AS APPROPRIATE TO THE SPECIFIC APPLICATION, OR PROVIDING COATINGS THAT PROVABLY PREVENT RODENTS FROM CONSUMING THE INSULATION OVER THE LIFESPAN OF THE VEHICLE. I CAN'T EVEN PARK IN MY OWN DRIVEWAY FOR FEAR OF MORE DAMAGE THAT I HAVE TO PAY FOR DUE TO THE USE OF SOY. THIS PROBLEM IS ALL OVER THE INTERNET CAUSED BY SOY USED BY VARIOUS CAR MAKERS. PLEASE DO SOMETHING ABOUT THIS ASAP.

NHTSA ODI 11072798

CAR WILL NO LONGER ACCELERATE OVER 60MPH AND WHEN THE CAR IS IN DRIVE IT SOMETIMES WILL NOT ACCELERATE FOR A COUPLE OF SECONDS FROM A COMPLETE STOP

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PURCHASED THIS CAR IN NOVEMBER 2017. VEHICLE HAS A DUAL CLUTCH TRANSMISSION, AND HAS A SERIOUS HESITATION PROBLEM FROM A STANDING START WHEN ACCELERATING. VERY DANGEROUS SITUATION WHEN MAKING A LEFT TURN. HALF WAY THRU THE TURN IT HESITATES AND WILL NOT ACCELERATE BUT THEN SURGES FORWARD DUE TO PUTTING MORE PRESSURE ON THE GAS PEDAL. PROBLEM IS INTERMITTENT. I HAVE REPORTED THIS TO THE DEALER TWICE ALREADY. BOTH TIMES THEY HAVE SAID THEY CAN FIND NOTHING IS WRONG. THAT THIS IS HOW A DUAL CLUTCH TRANSMISSION WORKS. FROM WHAT WE HAVE READ THIS SEEMS TO BE A COMMON PROBLEM WITH THIS. FEEL THAT THIS IS DEFINITELY A MAJOR SAFETY ISSUE.

NHTSA ODI 11067306

VEHICLE HAS A SERIOUS PROBLEM WITH DUAL CLUTCH TRANSMISSION. THERE IS A MAJOR HESITATION WHEN STARTING TO ACCELERATE FROM A STOP. THIS IS A VERY DANGEROUS SITUATION, AND COULD RESULT IN MAJOR INJURY OR DEATH. THIS PROBLEM HAS BEEN REPORTED TO HYUNDAI SINCE THE 2015 MODEL YEAR OF THE SAME VEHICLE (SEE CARCOMPLAINTS.COM)

NHTSA ODI 11065783

HEADLIGHTS PROJECT A WEIRD DARK SHADOW ON BOTH SIDES AND IT MAKES IT VERY DIFFICULT TO SEE IN FRONT OF ME JUST OFF CENTER ON BOTH SIDES. THIS IS A VERY DANGEROUS SITUATION TO NOT FEEL SAFE ENOUGH TO SEE THE ROAD AHEAD OF ME

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WHEN YOU GO TO PASS OR INCREASE SPEED THE RPM'S GO UP BUT NO ACCELERATION, EVEN AT LOW SPEED YOU HAVE NO ACCELERATION. I DO NOT WANT TO DRIVE MY VEHICLE. THIS IS AN ACCIDENT WAITING TO HAPPEN. WE TOOK CAR TO DEALER TWICE AND THEY COULD NOT DUPLICATE THIS. IT HAPPENED THE THIRD TIME AND WE TOOK IT TO DEALER AND WHILE MY HUSBAND WAS DRIVING TO DEALERSHIP IT HAPPENED AGAIN. IT HAS HAPPENED ON INTERSTATE AND LOCAL TOWN ROADS. WE JUST PURCHASED THIS VEHICLE IN NOVEMBER OF 2017. SO NOW FOUR TIMES FOR THE SAME ISSUE. THIS IS A VERY SERIOUS PROBLEM WITH THIS VEHICLE!!!!!

NHTSA ODI 11063439

VEHICLE WILL FAIL TO ACCELERATE AT CERTAIN TIMES FROM A COMPLETE STOP ON A CITY STREET. RPM CAN GO AS HIGH AS 4000 RPM'S AND THE VEHICLE WILL NOT RESPOND ADEQUATELY, MEANING I HAVE BEEN AT AN INTERSECTION AND WHEN MAKING THE TURN,THE VEHICLE MAY OR MAY NOT RESPOND TO THE ACCELERATION I HAVE GIVEN IT. I HAVE BEEN STOPPED AT A RED LIGHT WANTING TO ACCELERATE FORWARD ON THE GREEN LIGHT AND AGAIN THE VEHICLE MAY OR MAY NOT RESPOND ADEQUATELY EVEN WHEN THE ENGINE GETS TO 4000 RPM'S. AFRAID I WILL BLOW AN ENGINE I DECELERATE WITH THE VEHICLE ONLY CREEPING FORWARD AT 3-5 MPH EVEN WITH THOSE HIGH RPM'S. I HAVE TO PUMP THE GAS PEDAL A FEW TIMES BEFORE THE TRANSMISSION ENGAGES. ONCE ENGAGED THE TRANSMISSION IS SLOW TO ACCELERATE, BUT EVENTUALLY RESPONDS RESPECTFULLY TO THE RPM'S. THE LACK OF ACCELERATION OR TRANSMISSION RESPONSE IS VERY UNSAFE WHEN IT PLACES THE DRIVER & PASSENGERS IN A PRECARIOUS POSITION.

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WHEN ACCELERATING FROM FULL STOP AT TRAFFIC LIGHT ABOUT 2ND GEAR, THE CAR SUDDENLY JERKED AND THE ENGINE LIGHT TURNED ON BRIEFLY WITH A NOISE. ALMOST CAUSES CAR BEHIND ME TO REAR END ME. ALSO NOTICING THAT ACCELERATION IS MUCH SLOWER NOW. CARS BESIDE ME ARE ACCELERATING MUCH FASTER THAN ME WHILE MY CAR IS STRUGGLING TO KEEP UP. I DON'T WANT TO EXPERIENCE THAT CAR JERKING AND ENGINE LIGHT TURNING ON EXPERIENCE AGAIN SO I DON'T EVEN WANT TO TRY ACCELERATING HARDER TO KEEP UP WITH THE OTHER CARS. I HEAR OTHER HYUNDAI TUCSON 2017 OWNERS ARE EXPERIENCING A SIMILAR THING. I HAVE LESS THAN 3900 MILES ON MY CAR.

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ALL HYUNDAI LIMITED MODEL TRIMS HAVE POOR BULB HOUSINGS FOR THEIR HEADLIGHTS. THERE IS A NOTCH IN THE HOUSING THAT COVERS THE TOP PART OF THE BULB AND CASTS A LARGE SHADOW IN FRONT OF THE VEHICLE, MAKING DRIVING AT NIGHT A SERIOUS SAFETY PROBLEM. I'VE ALREADY CONTACTED THE DEALER AND WAS TOLD IT WAS A KNOWN PROBLEM AND THAT HYUNDAI HAS YET TO DO ANYTHING ABOUT IT. I'VE ATTACHED TWO PHOTOS SHOWING THE SHADOW/NOTCH ON EACH HEADLIGHT. KEEP IN MIND MY VEHICLE HAS ONLY 295 MILES, AND I JUST BOUGHT IT A COUPLE DAYS AGO. MY WIFE IS AFRAID TO DRIVE AT NIGHT BECAUSE SHE'S AFRAID SHE WON'T BE ABLE TO SEE SOMETHING IN FRONT OF HER. THERE NEEDS TO BE AN INVESTIGATION LAUNCHED BECAUSE IT'S ONLY A MATTER OF TIME UNTIL A SERIOUS INJURY IS CAUSED AS A RESULT OF POOR LIGHTING AND NEGLIGENCE ON PART OF THE AUTO MANUFACTURER.

NHTSA ODI 11062030

THERE IS A CONSTANT SHAKING AND VIBRATION IN THE FRONT PASSENGER TIRE I DON'T KNOW IF IT'S THE STABILITY TRACTION OR WHAT MOSTLY HAPPENS AT ABOUT 65 MILES PER HOUR ON THE HIGHWAY AND WHEN I WENT TO TEST DRIVE A SECOND 2007 HYUNDAI TUCSON NIGHT VERSION IT FRONT END WAS EVEN MORE SHAKY

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MENTIONED TWICE TO SERVICE DEPARTMENT. MY CONCERN THEY SAY NO SOLUTION.WHEN YOU START TO ACCELERATE GOING FORWARD OR GOING IN REVERSE OR EVEN WHEN YOU ARE ON A HIGHWAY,WHICH IS MOST DANGEROUS. IF FOR ANY REASON YOU TAKE YOUR FOOT OF THE ACCELERATOR AND THEN ACCELERATE AGAIN THERE IS A SIGNIFICANT HESITATION BEFORE IT GOES. IF YOU HAVE DRIVEN A NUMBER OF REASONS CAUSE YOU TO DO THIS. THERE SOLUTION IS NOT TO FEATHER THE ACCELERATOR. MAKES NO SENSE. ARE THEY WAITING FOR SOMEONE TO GET KILLED? NOTIFIED I WAS REGISTER WITH YOU AND THEY COULD CARE LESS,PLEASE HELP. I HAVE DOCUMENTATION IF YOU NEED IT.

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WHEN YOU ACCELERATE FROM A COMPLETE STOP, THERE IS A MAJOR DELAY. SOMETIMES IT IS SO BAD THAT YOU CAN BARELY MAKE IT THROUGH A TRAFFIC LIGHT BEFORE IT TURNS RED AGAIN. THERE HAVE BEEN MULTIPLE TIMES WERE WE WERE ALMOST HIT DUE TO THIS MAJOR DELAY. THIS IS A MAJOR SAFETY ISSUE. WE HAVE HAD IT IN THE SHOP 4 TIMES AND IT IS GOING IN FOR A 5TH TIME. THEY ARE SAYING THAT IT IS THE DESIGN OF THE TRANSMISSION, AND THERE IS NOTHING THEY CAN DO TO REPAIR IT.

NHTSA ODI 11057307

I PURCHASED A BRAND NEW 2017 TUCSON NIGHT AND HAVE EXPERIENCED SERIOUS ISSUES WITH THE DUAL CLUTCH TRANSMISSION. THERE IS A LONG HESITATION WHEN ATTEMPTING TO ACCELERATE FROM A STOP, MAKING A TURN OR WHEN "COASTING". THERE HAVE BEEN OCCASIONS WHERE THE VEHICLE WAS NOT RESPONSIVE AT ALL WHEN PRESSING ON THE GAS. THIS IS PARTICULARLY DANGEROUS WHEN AT A BUSY INTERSECTION WITH ONCOMING TRAFFIC COMING AT YOU. I HAVE TAKEN IT TO MY LOCAL DEALERSHIP TWICE NOW AND AM TOLD THEY CANNOT DIAGNOSE A PROBLEM AND THAT WHAT I AM EXPERIENCING IS "TYPICAL FOR A DCT". THIS IS NOT AN ACCEPTABLE RESPONSE AND IT'S A MATTER OF TIME UNTIL THIS ISSUE CAUSES AN ACCIDENT OR DEATH. I DO NOT FEEL SAFE DRIVING THIS VEHICLE AND AM VERY UNHAPPY WITH HYUNDAI'S APPARENT LACK OF CONCERN.

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THE VEHICLE AT TIMES WHEN GOING FROM A STOP WILL OCCASIONALLY TOTALLY LOSE ALL PROPULSION FOR A SPLIT SECOND WHICH HAS CAUSED ME TO ALMOST BE DEAD IN TRAFFIC. IT IS VERY SCARY WHEN IT HAPPENS. I DON'T KNOW IF IT IS A ENGINE OR TRANSMISSION OR FUEL PROBLEM. I HAD THE PROBLEM WITH A 2014 SANTA FE. MY BROTHER IN LAW HAS THE SAME PROBLEM WITH THE SAME VEHICLE.

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