What 983 owners told NHTSA about the 2017 Hyundai Tucson Fuel Cell

WHILE VEHICLE IS BEING DRIVEN, IN MOTION ON A STREET AND NEEDING TO ACCELERATE, ESPECIALLY WHEN MAKING A TURN, OFTEN THE ACCELERATOR PEDAL WILL SEEM TO STALL OR FALTER WHEN BEING DEPRESSED, CAUSING THE VEHICLE TO SLOW, THEN THE PEDAL CONTINUES DOWNWARD AND THE VEHICLE LURCHES FORWARD. HYUNDAI SERVICE ADVISOR ON JULY 6, 2018 POLITELY SAID "ALL TUCSON TURBO MODELS DO THIS, NO PROBLEM". TO ME THIS IS SCARY. DOES NHTSA THINK LIKEWISE AND COULD THERE BE A SAFETY ISSUE?

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PERIODICALLY AT STOP SIGN/LIGHT THE VEHICLE HESITATES WHEN ACCELARATOR PRESSED. TAKES A FEW SECONDS TO ENGAGE. VERY DANGEROUS WHEN ENTERTING TRAFFIC. YESTERDAY, LOST POWER ON INTERSTATE. BEGAN TO DECELEARTE WHEN I ACCELERATED. THE ENGINE ALSO BEGAN REVING UP AND DOWN WITHOUT ANY CHANGE IN ELEVATION OR ACCELARTION. BEFORE PARKING THE CAR IT BARELY HAD ENOUGH POWER TO MAKE SMALL INCLINE AND ENGINE MALFUNCTION LIGHT CAME ON. DIAGNOSTIC TESTING SHOWS NO PROBLEMS. DANGEROUS SITUATION.

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MY 2017 HYUNDAI TUSCON LIMITED HAS A DUAL-CLUTH, 7-SPEED TRANSMISSION THAT IS UNSAFE AND UNPREDICTABLE. ON COUNTESS OCCASIONS THE VEHICLE HAS: 1)STALLED COMPLETELY FOR UP TO 5-6 SECONDS AFTER ACCELERATING FROM A STOP LEAVING ME EXPOSED IN THE MIDDLE OF AN INTERSECTION AND/OR ROAD WITH ONCOMING TRAFFIC ALMOST CAUSING SEVERAL SERIOUS ACCIDENTS, 2) RANDOMLY DROPPED OUT OF GEAR AT SLOW, ROLLING SPEEDS WITH THE ACCELERATOR IS PRESSED, CAUSING THE ENGINE TO REV AND THEN SUDDENLY JUMP INTO GEAR ALMOST CAUSING SEVERAL COLLISIONS, 3) DROPPED OUT OF GEAR GOING UP AN INCLINE, 4) STALLING WHEN PRESSING ON THE ACCELERATOR AT ROLLING SPEEDS ALMOST CAUSING MULTIPLE COLLISIONS. ALL OF THESE ISSUES HAPPEN VERY RANDOMLY, WITH OUT ANY WARNING, AND IN SLOWER, STOP AND GO TRAFFIC AND/OR WHEN ENTERING INTERSECTIONS. THIS IS OUR ONLY VEHICLE WE USE BETWEEN MY WIFE AND I, AND WE NO LONGER FEEL SAFE. WE HAVE TAKEN IT TO THE DEALER SEVERAL TIMES AND THEY HAVE BEEN UNABLE TO FIX IT. THE SERVICE REPRESENTATIVE EVEN STATED THAT THEY DO NOT KNOW OF ANY DEFINITE FIX FOR THIS DEFECT AND SAFETY ISSUE. HYUNDAI NOW WANTS TO REPLACE THE ENTIRE TRANSMISSION WITH ANOTHER DUAL-CLUTCH, 7-SPEED TRANSMISSION, WHICH IS NOT AN ACCEPTABLE RESOLUTION, AS THIS TRANSMISSION IS FLAWED AND UNSAFE. THEY REFUSE TO BUY THE CAR BACK. ADDITIONALLY, ARAPAHOE HYUNDAI IN COLORADO FAILED TO DISCLOSE THIS KNOWN TRANSMISSION ISSUE PRIOR TO ME PURCHASING THE VEHICLE. HAD I KNOW THIS, I WOULD HAVE NEVER PURCHASED THIS VEHICLE. IT IS ALSO NOTEWORTHY THAT HYUNDAI IS NO LONGER INSTALLING THE 7-SPEED, DUAL CLUTCH TRANSMISSION IN THE NEW HYUNDAI TUSCON'S, A CLEAR TESTAMENT THAT THEY KNOW IT IS FLAWED AND DANGEROUS. THEY ARE BEING SUED: WYLIE V. HYUNDAI, CASE NO. 8:16-CV-02102 THE NHTSA SHOULD FORCE HYUNDAI TO BUY ALL THESE CARS BACK. IT IS A TOTALLY UNSAFE VEHICLE. WHY HASN'T HYUNDAI RECALLED THIS FOR ALL YEARS!!??

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MY 2017 TUCSON HESITATES FROM A STOP. IT SEEMS AS IF NO GAS IS GETTING IN. I'VE MENTIONED THIS TO MY DEALERSHIP WHEN I GO FOR AN OIL CHANGE BUT THEY SAID IT'S THE WAY THE CAR IS. I HAVE NOTICED OTHER PEOPLE ARE HAVING THE SAME PROBLEM AS I AM. I THINK HYUNDAI SHOULD LOOK INTO THIS MATTER AND RECALL THESE VEHICLES WITH A FIX. WE HAVE PAID ENOUGH MONEY FOR THE BRAND NEW CAR AND TO HAVE THIS ON GOING PROBLEM IS FRUSTRATING. NOT GOOD BUSINESS FOR HYUNDAI BECAUSE I'LL THINK TWICE BEFORE I BUY ANOTHER CAR FROM THEM.

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MY HYUNDAI TUCSON CAR HESITATE TO START FROM THE SIGNAL LIGHT. I.E IT TOOK AROUND 2 TO 3 SECONDS TO ACCELERATE [I END UP IN APPLYING GAS PEDAL HARDLY TO GET THE MOVE FROM LIGHT ] AND THIS HAD HAPPENED FOR 4 TIMES SO FAR FROM 2017 JULY TO NOW. WHEN I CHECK WITH HYUNDAI SERVICE DEALERS ON THIS PROBLEM, THEY SAID THEY HAVE TO CHECK IT COMPLETELY AND FOR THAT THEY WOULD CHARGE ME FOR "VEHICLE INSPECTION AND DIAGNOSE" :( , I'M NOT READY TO AFFORD AS THIS IS NOT HAPPENING OFTEN.

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TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. WHILE DRIVING 20 MPH ON A SLIGHT INCLINE, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT STATED THAT SHE HAD NO CONTROL OF THE VEHICLE AND THERE WERE NO WARNING INDICATORS ILLUMINATED. WHEN THE VEHICLE REACHED THE BOTTOM OF THE INCLINE, IT WAS ABLE TO ACCELERATE. THE CONTACT STATED THAT THE FAILURE OCCURRED AT LEAST FOUR TIMES. THE VEHICLE WAS TOWED TO JACK CARROLL'S SKAGIT HYUNDAI (1313 GOLDENROD RD, BURLINGTON, WA 98233, (360) 757-7057), BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER PROVIDED CASE NUMBER: 11361069 AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 22,000. *TT

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2017 HYUNDAI TUCSON 4700 MILES ON IT ON 5/29/18 ON MY WAY HOME FROM THE HOSPITAL AT A TRAFFIC LIGHT PUT MY FOOT ON THE GAS CAR FAILED TO ACCELERATE AT A NORMAL PACE STARTED VERY SLOW IT HAPPENED AT LEAST SEVEN MORE TIMES ON THAT DAY

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MY HYUNDAI TUCSON HESITATES WHEN TRYING TO ACCELERATE. IT FEELS AS THOUGH SOMEONE IS HOLDING DOWN THE BRAKE AS I AM TRYING TO HIT THE GAS PEDAL. IT IS VERY SCARY BECAUSE ALL OF A SUDDEN THE CAR WILL GET THIS BURST OF ENERGY AND ACCELERATE FORWARD. THIS HAS OCCURRED ON MULTIPLE OCCASIONS WHILE TRYING TO TAKE A TURN AT AN INTERSECTION OR PULLING OUT OF MY DRIVEWAY. IT IS VERY FRUSTRATING THAT SO MANY PEOPLE ARE EXPERIENCING THE SAME ISSUE AND HYUNDAI DOES NOT HAVE A RECALL. I HAVE SPOKEN TO THE DEALERSHIP ABOUT THIS WHEN BRINGING MY CAR IN FOR REGULAR MAINTENANCE VISITS AND HAVE BEEN TOLD THEY WILL LOOK INTO IT. I HAVE HAD ZERO LUCK WITH ISSUE BEING RESOLVED.

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MY TRUCK IS UNPREDICTABLE. SOMETIMES THERE IS A BIG DELAY WHEN YOU PRESS ON THE GAS. ALSO, IT EXCELLERATES WHEN YOU LEAST EXPECT IT FOR INSTANCE, TURNING INTO A PARKING SPACE, ALL OF A SUDDEN IT LEARCHES FORWARD FAST. IT IS EXTREMELY DANGEROUS ON THE HIGHWAY WHEN CARS ARE STOPPED BEHIND YOU AT A LIGHT. YOU NEVER KNOW WHEN IT DOES IT. SOMETIMES ON A COLD START, SOMETIMES NOT. I TOOK IT TO THE DEALER AND I WAS TOLD IT'S BECAUSE IT HAS A DOUBLE CLUTCH. IF THAT'S THE REASON, WHY DIDN'T IT DO IT WHEN I FIRST GOT IT. IT STARTED AROUND 1900 MILES. AT FIRST, I THOUGHT IT WAS BECAUSE OF SNOW AND SLIPPERY ROADS, NOT SO. IT'S SCARY BUT WHAT'S EVEN SCARIER, I WILL BE PAYING FOR IT FOR THE NEXT 5 YEARS SO I CAN'T GET RID OF IT UNLESS I GET KILLED IN IT. IT ONLY HAS 2400 MILES ON IT. TRUCK WAS ALWAYS IN MOTION, SOMETIMES EVEN BACKING UP IN THE MORNING IT'S IN SLOW MOTION WITH A BIG HESITATION.

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2MOIS ET DEMI APRèS L'ACHAT LE GPS QUI CHANGE DE LANGAGE, IL MONTRE PLUS LES DéTAILLES, AUCUN SIGNE DE CIRCULATION OU AUTRES ET POURTANT LE DEUX PREMIER MOIS TOUS FONCTION BIEN , PAS DE SON DANS LA RADIO, JE NE PEUX PAS FERMER LES PORTES, J'AI DU LA FERMé MANUELLEMENT, L’ARRIèRE DE LA VOITURE QUI S'OUVRE TOUTE SEUL, J'AI éTé POUR FAIRE DES ACHATS A MON RETOUR J'AI TROUVé L’ARRIèRE DE LA VOITURE OUVERTE (COFFRE) ET POURTANT J'AI BIEN VéRIFIé AVANT DE RENTRER DANS LE MAGASIN PUISQUE CE N'AI PAS LA PREMIèRE FOIS QUE LE PROBLèME CE POSE, J'AI INFORMé LE CONCESSIONNAIRE IL ME DIT QUE C'EST MOI QUI A APPUYER SUR LE BOUTON PAR ERREURS, JE L'AI INFORMé QUE CE QUE JE ME SUIS DITES LA 1ER, 2EME ET 3EME FOIS MAIS Là C'EST PLUS QUE 10FOIS , HIER C'EST L'OUVERTURE DU TOIT QUI NE VEUX PAS S'OUVRIR COMPLèTEMENT, J'AI ESSAYé AUJOURD’HUI MAIS RIEN IL S'OUVRE A MOITIé, LE GPS IL REDEVIENS COMME AVANT, CHAQUE JOUR UNE NOUVEL CHOSE QUE FAIRE????

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MY VEHICLE HAS A ACCELERATION, HESITATION PROBLEM. THE VEHICLE IS STOPPED AND WHEN I PUT MY FOOT ON THE GAS IT DOESN'T MOVE THEN AFTER A FEW SECOND SHOOTS FORWARD. JUST MISSED HITTING ANOTHER CAR TODAY ON ROUTE 128. THIS IS A ON GOING PROBLEM. SOMETIMES WHEN I'M DRIVING THE VEHICLE WILL ALL OF A SUDDEN SPEED UP. I FEEL VERY UNSAFE.

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I HAVE NOTICED PERSONS REPORTING THE SAME ISSUE I HAVE BEEN EXPERIENCING: MY 2017 HYUNDAI TUCSON HAS BEEN EXPERIENCING EXTREMELY DANGEROUS ACCELERATION ISSUES THAT I WOULD LIKE TO BRING TO THE ATTENTION OF THE NTSB. THE VEHICLE WILL EXPERIENCE LACK OF ACCELERATION WHEN MERGING ONTO HIGHWAYS AND/OR MAKING TURNS THAT REQUIRE ACCELERATION. THE VEHICLE HAS DONE THIS ON SEVERAL OCCASIONS WHERE I WAS UNABLE TO CONTROL THE VEHICLE WITH ONCOMING TRAFFIC, I WOULD TRY TO GO AND IT SEEMED LIKE THE CAR WOULD PAUSE, AND THEN THE VEHICLE WOULD SUDDENLY ACCELERATE. IT IS SCARY, I NEVER KNOW WHEN THIS IS GOING TO HAPPEN, ESPECIALLY WITH MY CHILDREN IN THE CAR AND FOR A POSSIBLE INCIDENT WITH ONCOMING TRAFFIC. NOT THIS HAS HAPPENED ON SEVERAL OCCASIONS AT RANDOM INSTANCES. FROM TURNING, TO ACCELERATING FROM AT A STOP, TURNING, TRYING TO ACCELERATE ON THE HIGHWAY. THERE IS NOT COMMON SPEED THIS IS RELATED TO.

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SOME TIMES CAR WILL NOT MOVE THOUGH GAS PEDAL IS PUSHED FROM VERY LOW SPEED TO ACCELERATE. HAPPENED NUMEROUS TIMES TO ME AND JUST BOUGHT CAR IN FEB 2018. I HAVE EVEN FLOORED THE PEDAL WHICH I HAVE NEVER HAD TO DO IN ANY OTHER CAR I'VE OWNED SINCE I'VE HAD A LICENSE TO GET IT TO MOVE. I MADE A 3 PT TURN YESTERDAY AND GETTING READY TO COME OUT OF IT DIDN'T WANT TO MOVE RIGHT AWAY AND A CAR WAS APPROACHING ME FROM BEHIND ON A SIDE STREET LEAVING A FESTIVAL. I'VE ALSO MADE U-TURNS AND GETTING READY TO MOVE INTO TRAFFIC IT HESITATES WHICH IS DANGEROUS. IT STOPS INSTEAD OF GOING EVEN THOUGH GAS PEDAL IS DEPRESSED. I DON'T TRUST CAR TO MOVE PROPERLY FROM SLOW SPEED TO ACCELERATION. I'VE REPORTED IT TO HYUNDAI AND CALLED LOCAL DEALER AND THEY SAID DOUBLE CLUTCH BUT IT NEEDS TO BE FIXED OR A RECALL ON IT. I HAVE READ MANY OF THE SAME TYPE OF COMPLAINTS. DOESN'T HAPPEN ALL THE TIME BUT ENOUGH TIMES. IT CAN BE VERY SLUGGISH AND I BOUGHT CAR WITH UNDER 10,000 MILES ON IT JUST RECENTLY. FOR A TURBO IT SEEMS STRANGE WAY IT REACTS. THIS IS MY 2ND HYUNDAI. MY 2012 HYUNDAI TUCSON WAS FINE. NEVER THOUGHT I'D HAVE THIS TYPE OF PROBLEM FOR MY 2012 PERFORMS WELL AND IS SPUNKY. NOT SURE WHAT TO DO. I PLAN TO CALL DEALER TO TAKE IT IN SOON TO SEE IF THEY CAN DO SOMETHING. I THOUGHT HYUNDAI WAS SAFE CARS TOO IS WHY I WAS GOING FOR ANOTHER ONE. TO KEEP THEIR REPUTATION THEY NEED TO DO SOMETHING AND NOT KEEP SELLING THESE CARS WITH KNOWN PROBLEM. I AM AN EXPERIENCED DRIVER BUT NEW DRIVERS MAY TAKE CHANCES MOVING INTO TRAFFIC WITH THIS KNOWN PROBLEM. I SOME TIMES MAKE SURE I HAVE PLENTY OF SPACE BEFORE MERGING INTO TRAFFIC IF POSSIBLE. I HOPE IT DOESN'T TAKE A FATALITY FOR THEM TO SERIOUSLY LOOK INTO THIS PROBLEM.

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WHEN ACCELERATING FROM A STOPPED POSITION, THE VEHICLE WOULD GO INTO FIRST GEAR AND ACCELERATE FOR A FEW SECONDS, THEN WOULD TRY TO MOVE UP TO A HIGHER GEAR AND GET SUSPENDED FOR ABOUT 5-7 SECONDS AS IF IT COULD NOT FIND THE NEXT GEAR. THIS HAS HAPPENED 2-3 TIMES SO FAR. ALSO, WHEN I HAVE TESTED THE RESPONSE OF ACCELERATING BY PRESSING THE GAS WHILE TRAVELING AT A LOW SPEED, THE VEHICLE WOULD NOT RESPOND AS EXPECTED. ON SEVERAL OCCASIONS, I PUSHED THE PEDAL TO THE FLOOR AND THE ENGINE ONLY RESPONDED AS IF I WAS SLIGHTLY ACCELERATING. I HAVE A 1.6 TURBO. ADDITIONALLY, I HAVE HAD THE LIGHTS ON MY DASHBOARD GO OUT - EXCEPT FOR MY RADIO/NAVIGATION SYSTEM. I SUSPECT THIS HAD TO DO WITH A SENSOR AS IT WAS DUSK AND MY LIGHTS TRIPPED SOME ELECTRICAL OR SOFTWARE DEFECT. I WAS GOING DOWN A MAJOR HIGHWAY AROUND WASHINGTON D.C. AT THE TIME AND COULD NOT SEE ANY OF THE DRIVING CONTROLS FOR APPROX 20 SECONDS. I AM NOT SURE IF MY HEADLIGHTS WENT OUT AT THAT TIME BUT EVENTUALLY, AFTER FLIPPING MY LIGHTS OFF AND ON AND PRESSING THE DASH LIGHT TO MAXIMUM, THE LIGHTS ON THE DASHBOARD RETURNED. LAST WEEK, THE AUDIO OF MY RADIO/NAVIGATION SYSTEM WOULD NOT WORK. AFTER LEAVING MY CAR AND LOCKING IT FOR ABOUT 20 MINUTES AND RETURNING, THE SOUND WAS WORKING AGAIN. I TOOK A VIDEO OF THIS. THE TEMPERATURE IN MY VEHICLE WAS NOT REGULATING PROPERLY WHILE STATIONARY. THE DEALERSHIP SAID THERE WAS A BAD SENSOR AND REPLACED IT. IT HAS WORKED GREAT SINCE THEN. HOWEVER, I AM STILL HAVING MAJOR PROBLEMS ACCELERATING FROM A STOPPED POSITION FROM A RED LIGHT OR TURNING INTO A ROAD, OR ACCELERATING FROM A VERY SLOW SPEED. MY VEHICLE IS NOW IN A SECOND DEALERSHIP TRYING TO RESOLVE THIS ISSUE THAT STILL LINGERS. THIS IS CAUSING ME TO FEEL VERY INSECURE ABOUT DRIVING MY VEHICLE. I AM SECOND OWNER. FIRST OWNER HAD ONLY PUT 2500 MILES ON IT AND TRADED IT IN. PROBABLY A BAD SIGN.

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THE CAR HESITATES WHEN ACCELERATING FROM A STOP AND ACTS AS IT'S GOING TO STALL. THERE IS NO POWER IN THE GAS PEDAL WHEN THIS HAPPENS AND IT CAN TAKE A FEW SECONDS BEFORE IT FINALLY SHIFTS. THIS HAS BEEN HAPPENING SINCE MAY 2017 WHEN I PURCHASED IT AND I HAVE REPORTED OT TO THE DEALERSHIP 3 TIMES. THEY HAVE BEEN UNABLE TO DUPLICATE THE ISSUE OR FIND A CODE INDICATING THAT THE ISSUE HAS OCCURRED.

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MY 2017 HYUNDAI TUCSON HAS BEEN EXPERIENCING EXTREMELY DANGEROUS ACCELERATION ISSUES THAT I WOULD LIKE TO BRING TO THE ATTENTION OF THE NTSB. THE VEHICLE WILL EXPERIENCE LACK OF ACCELERATION WHEN MERGING ONTO HIGHWAYS AND/OR MAKING TURNS THAT REQUIRE ACCELERATION. THE VEHICLE HAS DONE THIS ON SEVERAL OCCASIONS WHERE I WAS UNABLE TO CONTROL THE VEHICLE WITH ONCOMING TRAFFIC. I HAVE ALSO BEEN VERY CLOSE TO BEING REAR-ENDED AND/OR T-BONED DUE TO THESE ACCELERATION ISSUES. THIS IS A VERY DANGEROUS CONDITION THAT IS HAZARDOUS TO NOT ONLY THE OWNER'S OF THESE VEHICLES, BUT ALSO TO OTHER INNOCENT DRIVERS IN THEIR PATH. APPARENTLY HYUNDAI AND KIA VEHICLES ARE KNOWN TO HAVE THIS ISSUE AND HAVE BEEN MENTIONED IN RECENT ONLINE FORUMS. I REACHED OUT TO HYUNDAI MOMENTS AGO TO ADDRESS THIS ISSUE WITH THEM AND I AM HOPING THEY WILL RESPOND TO ME WITH A FIX AND/OR SOLUTION TO THIS HAZARDOUS CONDITION. MY VEHICLE IS GOING TO THE DEALERSHIP AGAIN TOMORROW 4/23/18 FOR THIS SAME ISSUE. THE LAST TIME I TOOK THE VEHICLE IN FOR THIS ISSUE I WAS TOLD THERE WAS NOTHING WRONG WITH THE VEHICLE. IT JUST HAPPENED AGAIN THE OTHER DAY AND I WAS YET AGAIN PUT INTO A VERY "CLOSE CALL" SITUATION. I HAVE A YOUNG SON AND I DO NOT FEEL SAFE IN THIS VEHICLE WITH THIS CONDITION OCCURRING INTERMITTENTLY AND UNEXPECTEDLY ON THE ROADWAY. HOW MANY PEOPLE NEED TO BE HIT DUE TO THIS OBVIOUSLY KNOWN ISSUE WITH THESE VEHICLES? MY VEHICLE TENDS TO DO THIS MORE OFTEN WHEN MERGING ONTO A HIGHWAY WHERE MORE ACCELERATION IS REQUIRED; HOWEVER, I HAVE ALSO EXPERIENCED THIS PROBLEM WHEN SLOWLY ACCELERATING FROM BEING STATIONARY AT TRAFFIC LIGHTS, STOP SIGNS, ETC.

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THE VEHICLE FAILED TO ACCELERATE ON A CIRCLE CAUSING ME AND ANOTHER VEHICLE TO COLLIDE. I HAVE TAKEN THE CAR INTO THE SHOP ON NUMEROUS OCCASIONS THE FIRST TIME AT 150 MILES ON THE ODOMETER AND CONTINUING FOR OVER A YEAR, EACH TIME THE DEALERSHIP INSISTS THAT NO PROBLEM EXISTS OR EXISTED, NEITHER HYUNDAI NOR THE DEALERSHIP WILL ACKNOWLEDGE THAT THERE IS AN INHERENT SAFETY ISSUE WITH THIS 7 SPEED TRANSMISSION, THIS VEHICLE DECELERATES, HESITATES FROM A STOP AND DOES NOT ALWAYS HANDLE IN A SAFE MANNER. I AM EXTREMELY CAREFUL AND COGNIZANT OF THESE ISSUES WHEN I AM DRIVING ALWAYS TAKING EXTRA PRECAUTIONS HOWEVER, IN THIS INSTANCE THAT SLIGHT HESITATION IN ACCELERATION WAS ENOUGH TO PRODUCE SEVERE DAMAGE TO MY VEHICLE , SUBSTANTIAL MONETARY LOSS AND INJURY.

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WE PURCHASED THIS CAR IN OCTOBER 2017. WE BROUGHT THE CAR IN THREE TIMES IN THE FIRST FOUR MONTHS AS THE CAR WOULD NOT ACCELERATE WHEN MAKING A LEFT HAND TURN. IT WOULD SHUTTER AND FEEL LIKE IT WAS GOING TO STALL LEAVING ME IN ONCOMING TRAFFIC FROM THE OPPOSITE LANE. IT WOULD ALSO HAPPEN WHEN BACKING OUT OF PARKING SPOT. THE CAR WOULD SUDDENLY JOLT FORWARD WHEN THE GAS PEDAL WAS PRESSED MULTIPLE TIMES. THE DEALER WAS UNABLE TO RECREATE THE PROBLEM AS IT COMES AND GOES ALL THE TIME AND HAPPENS WITHOUT WARNING. THE CAR FUNCTIONS HORRIBLY IN TRAFFIC HESITATING AND THEN JOLTING FORWARD BEING A SAFETY HAZARD WHEN ROLLING. LAST WEEK MY CAR COMPLETELY SHUT OFF WHILE I WAS DRIVING IT WITH MY CHILDREN IN THE CAR. I HAD TO COAST TO THE SIDE OF THE ROAD AND PUT IT IN PARK. IT MADE A LOUD CLUNKING NOISE. I TURNING THE CAR OFF AND THEN BACK ON. I WAS THEN ABLE TO DRIVE IT HOME. THE DEALERSHIP SAYS IT IISNT THROWING ANY CODES OR INDICATING ANY PROBLEMS. THEY REPORT THAT MY COMPUTER IS UP TO DATE. THIS CAR IS A SAFETY HAZARD AND I AM TERRIFIED TO DRIVE IT. HYUNDAI WON'T BUY IT BACK SAYING THAT I JUST NEED TO LEARN 'HOW TO DRIVE MY CAR.' THEY OFFERED ME TWO MONTHS PAYMENTS. I WILL NOT PUT MY FAMILY BACK IN THIS CAR AND THEY WANT ME TO TAKE THIS CAR BACK. THIS CAR SHOULD BE RECALLED AND TAKEN OFF THE ROAD!

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WHEN YOU PRESS ON THE GAS PEDAL, SOMETIMES THE CAR WILL NO GO, THE RPM REVS UP VERY HIGH. THE CAR PAUSES AND THEN WILL GO. VERY DANGEROUS ESPECIALLY WHEN TURNING LEFT OR LEAVING A TRAFFIC LIGHT, ON ON THE SLIGHTEST INCLINE. THIS IS A BRAND NEW CAR. (WE ARE LEASING THIS, AND GOT THE CAR END OF NOVEMBER 2017) I CURRENTLY HAVE 3200 MILES ON IT AND SCARED TO DRIVE IT.

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WE HAVE JUST UNDER 6,000 MILES ON OUR NEW CAR WHICH WAS PURCHASED NOVEMBER 2017. WE HAVE NOTICED TWO MAJOR CONCERNS WITH THIS VEHICLE AND POSES A SIGNIFICANT SAFETY ISSUE. FIRST WE HAVE NOTICED THAT WHEN AT A COMPLETE STOP AND PUSH THE GAS PEDAL IT WILL JERK AND NOT GO FOR A SEW SECONDS. THIS DOESN'T HAPPEN ALL THE TIME, BUT WE HAVE ALMOST BEEN IN TWO ACCIDENTS BY THE TIME IT TOOK TO MOVE THE CAR FROM A STOPPED POSITION WHEN TRYING TO TURN. I HAVE REPORTED THIS TO THE DEALERSHIP AND THEY WILL BE LOOKING AT WHY THE LAG WOULD OCCUR WHEN THE GAS PEDAL IS DEPRESSED. SECONDLY, THERE HAVE BEEN TIMES AT A COMPLETE STOP THAT THE CAR WANTS TO MOVE FORWARD EVEN WITH THE BRAKE PEDAL ENGAGED. PLEASE TAKE TIME TO LOOK INTO THESE SERIES SAFETY ISSUES AS I HAVE RESEARCHED I AM NOT THE ONLY ONE WHO HAS HAD THESE ISSUES.

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I HAVE OWNED THE TUCSON SINCE 1/25/17.THERE IS A LAG/SURGE ISSUE WHEN EXCELERATING. NOT ALL THE TIME, BUT SEEMS TO BE HAPPENING MORE LATELY. IN HINDSIGHT THIS SITUATION HAD HAPPENED BUT I THOUGHT IT WAS JUST GETTING USE TO THE NEW VEHICLE. WHEN I BROUGHT IT IN FOR SERVICE I MENTIONED IT ON A COUPLE OF OCCASIONS. I WAS TOLD IT WAS DUE TO THE DUAL CLUTCH AND THE VEHICLE WAS "OPERATING AS INTENDED". I FIND THAT HARD TO BELIEVE THAT WHEN YOU ARE SITTING AT A STOP LIGHT AND STEP ON THE GAS WHEN THE LIGHT CHANGES IT LAGS THEN SURGES INTO THE INTERSECTION. OR, STOPPED IN TRAFFIC AND WHEN IT IS TIME TO MOVE FORWARD, LAG AND SURGE ALMOST HITTING THE VEHICLE IN FRONT OF ME. AS WELL AS MERGING ONTO A HIGHWAY AND LAGGING AS TRAFFIC IS COMING AT YOU AT 65 MPH AND YOU ARE LAGGING AND HOPING NOT TO BE HIT. I FIND IT HARD TO BELIEVE THAT HYUNDAI WANTS THEIR VEHICLES TO BE RUNNING IN THIS MANNER. I HAVE BEEN IN TOUCH WITH HYUNDAI CUSTOMER CONNECT AND THEY SEND ME BACK TO THE DEALERSHIP. WHEN I FIRST GOT ON TO YOUR SITE THERE WASN'T AS MANY REPORTS AS THERE ARE TODAY. THIS IS A VERY DANGEROUS SITUATION AND I DON'T WANT TO BE A STATISTIC. I HAVE OWNED SEVERAL HYUNDAI'S OVER THE YEARS BUT NEVER THEIR SUV. I AM KEEPING A RECORD OR EVERY TIME THIS HAPPENS.

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ANY TIME FROM A STOPPED POSITION OR JUST ACCELERATING WHILE MOVING; I GET LAG OR NO ACCELERATION AT ALL. I HAVE A TUCSON TURBO. MY HUSBAND TOOK THIS VEHICLE INTO BE LOOKED AT IN OCTOBER AND THE DEALERSHIP HOOKED IT UP TO A COMPUTER AND RESET SOMETHING TO HELP REGULATE THE ACCELERATION. LEARNING THE DRIVING IS WHAT HE WAS TOLD IT WAS DOING. IT HELPED FOR A FEW DAYS MAYBE A WEEK BUT THEN STARTED BACK TO HAVING ISSUES. MY HUSBAND TOOK IT IN LAST FRIDAY & WAS TOLD THAT THIS IS HOW IT'S SUPPOSED TO BE. THE GUY IN THE SERVICE DEPARTMENT WOULDN'T EVEN LOOK AT IT AND TOLD MY HUSBAND THAT HE HAS THIS CONVERSATION AT LEAST 2 OR 3 TIMES A WEEK. HE DIDN'T LOOK AT IT OR RECORD OUR CONCERN. THIS IS DANGEROUS. I'VE ALMOST BEEN IN AN ACCIDENT. I PURCHASED THIS VEHICLE FOR SAFETY AND THIS IS NOT SAFE!

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THIS CAR HESITATES FROM IDLING IN TRAFFIC TO ACCELARTING. IT IS INTERMITTENT, AND I HAVE BEEN IN THE MIDDLE OF AN INTERSECTION ON MANY OCCASIONS WHEN THE CAR JUST WON'T MOVE FOR A FEW SECONDS. IT IS JUST ENOUGH HESITATION TO CAUSE AN ACCIDENT AND I DON'T FEEL SAFE DRIVING IT BECAUSE OF THIS. IT IS FINE IN HIGHWAY DRIVING. I BROUGHT IT IN TO THE DEALER AND THEY SAID THE HESITATION IS DUE TO THE DUAL TRANSMISSION. I BEG TO DIFFER, BECAUSE I HAD A 2013 HYUNDAI ACCENT, AND THERE WAS NO HESITATION LIKE THIS. I FEEL THE TRANSMISSION IS FAULTY IN 1ST GEAR. I WILL NOT ATTEMPT TO PULL OUT INTO AN INTERSECTION UNLESS I AM CERTAIN I HAVE ENOUGH CLEARANCE FROM BOTH SIDES IN CASE THE CAR HESITATES. IT IS QUITE FRIGHTENING. IF THERE IS NOT A RECALL ON THIS VEHICLE, I AM THINKING OF RETURNING IT TO THE DEALER. *TT

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AFTER BACKING OUT OF MY GARAGE, I LEFT THE CAR RUNNING IN MY DRIVEWAY. THE CAR WAS STATIONARY IN THE DRIVEWAY FOR ABOUT 5 MINUTES. AFTER WHICH TIME THE CAR ACCELERATED THROUGH MY GARAGE AND HIT ME, PINNING ME AGAINST THE WALL OF MY GARAGE FOR ABOUT 5 MINUTES. THE ACCELERATION THEN SUBSIDED AND THE CAR SLIGHTLY BACKED UP AND REMAINED STATIONARY GIVING ME ENOUGH ROOM TO WEDGE OUT BETWEEN MY CAR AND THE GARAGE WALL. I'VE BEEN HAVING INTERMITTENT ISSUES WITH ACCELERATION. AT TIMES THE VEHICLE SURGES WHEN I STEP ON THE ACCELERATOR AND OTHER TIMES THE RPMS SWING WAY UP AND THE VEHILCE LAGS CREATING A DANGEROUS SITUATION WHEN TRYING TO CHANGE LANES ON THE HIGHWAY AT FASTER SPEEDS.

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TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. WHILE ATTEMPTING TO TURN LEFT ONCE THE TRAFFIC LIGHT TURNED GREEN, THE VEHICLE HESITATED AND JERKED AS IF THE VEHICLE WOULD STALL DURING ACCELERATION. THE CONTACT STATED THAT THE FAILURE OCCURRED AT LEAST TWICE PREVIOUSLY; HOWEVER, ONE OF THE TWO TIMES THE VEHICLE ACTUALLY STALLED. THE CONTACT CALLED WOODHOUSE HYUNDAI OF OMAHA (11540 W DODGE RD, OMAHA, NE 68154; 402-592-1007) WHO STATED THAT THE HESITATION WAS NORMAL DUE TO THE VEHICLE BEING EQUIPPED WITH A DUAL CLUTCH TRANSMISSION; HOWEVER, THIS DID NOT EXPLAIN THE STALLING THAT OCCURRED WITH THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED CASE NUMBER: 11107853. THE MANUFACTURER INFORMED THE CONTACT THAT THEIR REGIONAL DEPARTMENT WOULD BE CONTACTING THEM TO ASSIST FURTHER. THE CONTACT HAD NOT YET BEEN CONTACTED BY THE REGIONAL DEPARTMENT. THE APPROXIMATE FAILURE MILEAGE WAS 4,500.

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