What 983 owners told NHTSA about the 2017 Hyundai Tucson Fuel Cell

Piston rods blew through the motor. Needing to replace engine at 103,000 miles. Transmission slips and you hear a sputter when accelerating. Car jerks with driving and coming to a complete stop. Fails to accelerate and change gears when driving. Has no reverse.

NHTSA ODI 11491248

Engine light and oil light stays on in the car. Car shaking really bad. Oil is evaporating in less than a thousand miles. 2017 Hyundai Tucson. Engine ticking noise and smells like fire.The contact owns a 2017 Hyundai Tucson. I received notification of NHTSA Campaign Number: 21V727000 (Engine). I previously took vehicle in to dealer for sae issue back in march of 2022. They said it was fixed and their were no other vehicle engine issues. I was driving 30 MPH, the vehicle stalled. My Warning light is illuminated. I was able to restart the vehicle and park the vehicle on the side of the roadway. The vehicle was not drivable. I took the vehicle to the local dealer who associated the failure with the recall. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect. I have contacted the dealership 4 times and no one has called me back

NHTSA ODI 11490602

Door actuator stopped working on passenger rear door so door can’t be opened from inside or outside handles. Car is 2017 and under 55,000 miles but dealer says it is not a safety issue and can’t work on it for 3 months. What?!!!!! I can’t get my child out of the rear of the car. This is a HUGE safety issue and happening to a ton Of Hyundai vehicles of 2015-2018 timeframe. So many that there are Hyundai forums addressing this and no one is being helped. Dealers are not willing to fix this or cover as a warranty item. Should be a safety recall item immediately.

NHTSA ODI 11490426

The dual clutch intermittently shakes and hesitates while accelerating from a stop. Also, sometimes it's sluggish while driving and feels like it might stall. This is dangerous because if I needed to speed up to avoid a crash, I'm afraid the car may hesitate and be involved in an accident. There are recalls for other Hyundais with the dual clutch transmission for this same problem. Available for inspection upon request. Didn't show this to my dealer. No warning lamps. The engine has always intermittently shook and hesitated when accelerating from a stop. The feeling that the vehicle is sluggish and that it may stall AFTER accelerating while stepping on the gas pedal started recently around 19,300 miles on the odometer. I also reported this issue to Hyundai.

NHTSA ODI 11490168

The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 21V727000 (Engine). The contact stated while driving 30 MPH, the vehicle stalled. The contact stated no warning light was illuminated. The contact was able to restart the vehicle and park the vehicle on the side of the roadway. The vehicle was not drivable. The contact towed the vehicle to the local dealer who associated the failure with the recall. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 47,000. Parts distribution disconnect.

NHTSA ODI 11489800

My daughter was driving on expressway the vehicle suddenly lost power. Vehicle began to shudder and became difficult to steer and control. On board diagnostic codes P0300 & P0301. Towed vehicle to my independent mechanic. His diagnosis was mis-fire in cylinder 3 and total compression loss in cylinder three. Major engine failure. Vehicle has 1.6l Gamma GDI engine. Vehicle was then towed to Hyundai dealer. Awaiting diagnostic from dealer ( four week backlog), but there where 85 failed engines ahead of me. Called three other dealers, all had diagnostic waits for engine failures exceeding 5 weeks. If failure is even covered the wait for replacement engines is stated as one year. Sudden loss of power impacted safety controlling the vehicle. I think the issues with this engine class will be well known to NHSTA and report so the size & impact of the issues is best understood at NHSTA.

NHTSA ODI 11489522

225/60R17 99H Hankook all 4 tires are splitting in between the tread

NHTSA ODI 11488951

The contact owns a 2017 Hyundai Tucson. The contact stated that an independent mechanic had previously replaced the driver's and passenger's side rear brake light bulbs; however, the failure recurred with the passenger's side headlight burning out quickly. The vehicle was taken to the dealer where it was diagnosed that the passenger's side headlight assembly needed to be replaced due to faulty wiring. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 101,000.

NHTSA ODI 11488750

The door latch (handle) on the rear driver side door is unable to open the door from the interior or exterior of the vehicle.

NHTSA ODI 11488558

The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 21V727000 (Engine) and the vehicle was repaired under the recall. The contact stated that while at a stop and attempting to accelerate, the vehicle failed to accelerate. The contact stated the vehicle nearly stalled with an abnormal oil burning odor coming from the vehicle. The vehicle was taken to the dealer several times and the rod bearings were tightened; however, the failure persisted. The manufacturer was contacted and stated that the engine needed to be replaced. The vehicle was not repaired. The failure mileage was 54,000.

NHTSA ODI 11488055

Vehicle hesitates and vibrates when accelerating from a full stop. It happens on every start since purchasing the vehicle in 2020.

NHTSA ODI 11487663

There are two problems with the car. The first is excessive engine knocking. I brought it into Island Hyundai on Staten Island. They originally denied there was an issue with some of the cars. They said for a $169 they would do a diagnostic test. They serviced the car and said it was fixed after initially denying there was a problem. The car seemed ok but over time the knocking returned. I return the had to do major engine work ie: cam shaft. Timing chain… On the second visit I complained of excessive oil loss. They checked and said it was a leaking valve cover gasket. They replaced the gasket. I took the car back and drove it. There is still excessive oil loss and still minor knocking occasionally when the car starts to move in first gear. I brought the car back in to the dealer, they claimed there was no knocking but that is what they said after the first time I brought in the car for service. They did not state that in writing on my invoice. They told me they sealed the oil access points and I should not check the oil. They did an oil consumption test. They told me to drive it and return in one thousand miles. I am returning tomorrow, Monday October 2nd to the Island Hyundai service department to have the oil levels checked. I asked if they will replace the engine if the engine fails during the consumption test. I only received a verbal yes from the service department manager at Island Hyundai. I contacted hyundai corporate to complain and have them assist me. I requested written confirmation of the engine replacement if it failed during the consumption test, They have done virtually nothing. I asked them to confirm in writing if my engine would be replaced if it failed during the consumption test. I was told they are not responsible and would have the service manager contact me. To date no one has contacted me. I have checked and I do not see any recalls for my car regarding these issues. I do however see other cars being recalled for the same issues.

NHTSA ODI 11487543

My vehicle has a high oil consumption problem. The problem was bad enough that it separated my catalytic converter. I had to pay 20% of the cost to fix. My share was over $500. It was said that this was caused by the high oil consumption issue. So the next step was started. I had an oil change with the intent that I would bring it in at 1000 miles to have the oil level checked. At the time of the oil check, I had driven 992 miles, the oil was checked and I was down almost two quarts. It does not leak oil on the ground when parked. The dealership contacted the manufacturer and they stated that was not an issue. The issue is a thrown rod, blown engine-from high oil consumption. I contacted the manufacturer. They sounded very sympathetic. However, they decided there was nothing they could do. Gave me $200 for my inconvenience and sent me on my way. My concern is what if I am on the highway going 70mph and my engine blows. What if I am in the left hand lane. What if my grand children are in the car with me. What if I can't get to work because something happens. I feel like I am driving a time bomb. I don't feel safe driving it any distance. Part of their not doing anything for me was because I didn't do anything before 60,000 miles. Well, I am the second owner. and I bought it at 61,000 miles. I am putting in two quarts of oil every ten to fourteen days. I am hoping you can help me get my vehicle fixed. Thank you for your time.

NHTSA ODI 11486594

Engine light and oil light stays on in the car. Car shaking really bad. Oil is evaporating in less than a thousand miles. 2017 Hyundai Tucson. Engine ticking noise and smells like fire.

NHTSA ODI 11486182

On my Drive seat the recline switch with not go back only forward. The dealer explain to me that the switch is going to cost me over $700 . I recplace the Power Seat Switch for $49.99 and the Power Seat Switch Knob only cost $ 12.48 , Now I am going replace the motor $257.22

NHTSA ODI 11485912

The contact owns a 2017 Hyundai Tucson. The contact stated that while driving at various speeds, the vehicle would not properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local dealer who diagnosed that the turbo booster was faulty and needed to be replaced. The vehicle was repaired; however, the transmission then started slipping and would not properly change gears. The contact stated that the check engine warning light was illuminated. The vehicle was taken back to the dealer who diagnosed that the transmission needed to be replaced. The vehicle was not yet repaired. The failure mileage was 45,000.

NHTSA ODI 11485712

While driving, switched window buttons, driver side front and passenger front, windows will not return to closed position. Also rear windows will not operate as well. When window buttons pressed, clicks and whirring sound heard but windows do not go up. Also lights flash on on transmission gear lights, P, R, N, D. Automatic seat functions also do not work. Cannot adjust driver position to effective driver position. Have left multiple VM's with dealer with no response. CMA Hyundai, Colonial Heights VA.

NHTSA ODI 11484336

2017 HYUNDAI TUCSON. CONSTITUENT WRITES REGARDING 1.6T ENGINE PROBLEMS. THE CONSUMER STATED WHILE DRIVING, THE VEHICLE WOULD JERK AND VIBRATE. THERE WAS SCORING OF THE HEAD CYLINDER.

NHTSA ODI 11484013

The acceleration completely stopped, while driving in the third lane, northbound on the 15 freeway in the cajon pass. The dealership informed me the transmission is the cause. The car is still with the service department now. No warning lights. No check engine lights, nothing. The power in the car remained on the car acted as if it was in neutral.

NHTSA ODI 11483859

The sunroof has issues closing. Barely is used and the sun shade will not close. Also the car rocks and stutters when accelerating. It stops after you get going. Dealership said this is normal.

NHTSA ODI 11483930

The rear passenger door on my 2017 Hyundai Tuscon will not open from either inside or outside of the vehicle despite the door being confirmed as unlocked. This is a huge safety issue as my rear passenger, currently, my 6-year-old would effectively be trapped in the vehicle during an emergency. This also requires my son to climb up to the front seat to exit the vehicle at school as I am required to allow him to exit from the right side of the car for safety reasons. There were no warning indicators for this. The issue first appeared yesterday, 9/6/202, when I went to take my son to cub scouts and could not open the vehicle door to let him in the car. I am making an appointment with Hyundai but a basic Google search shows this is a widespread issue with Hyundai vehicles in this year range and given the grave concern for safety I do not understand why this is not a recall.

NHTSA ODI 11483208

Issues when trying to accelerate from a slow day pace or from a stop. Worse on really hot days and really cold days. It feels like the car is cutting out and/or hesitating. I have almost gotten hit several times due to this issue. The car is also idling very loud after start up. I have mentioned these issues the last 2 oil change appointments and nothing has been done or looked at. Stated I need to have the fuel emission system cleaned at 80k miles and that should help. That is my next step, but I have read a lot of the same complaints and wondering what has been done.

NHTSA ODI 11483058

This car was bought 4 months ago from the Hyundai dealer lot of used cars, according to dealer car was inspected, oil changed, tires rotated etc. My daughter was driving the car on the freeway when suddenly the car began losing speed and power slowing down to about 40mph, she had to steer away from traffic coming from behing to move from the middle lane to the side shoulder, she noticed the oil warning light came on and the car engine began making a noise. When I checked the oil on the car, there was no oil and the car has been driven barely 1,000 miles

NHTSA ODI 11483183

when en route to a Dr. appointment I was hearing a consistent knocking noise coming from the engine bay, the fast the rpm's were the louder the knocking sound. Upon starting the vehicle to leave the Dr. office the knocking was becoming very concerning in volume, so I decided to take it to the dealership approx. less than 4 miles. By the time that i made it to the dealership and had them inspect the noise they stated that they didnt trust the vehicle leaving their lot. It has been under their inspection process ever since. I have been having issues with them honoring the warranty i got with the vehicle upon purchase and the refuse to acknowledge the issue with the known recall on over 83% of the total Hyundai Tucson's of that years production run. When in contact with their "middle man" as she called herself, Hyundai has stated that if the engine is in need of replacement that they will only cover up to 80% of the total repair cost ($9,9**.**) leaving myself with close to $2,000 to pay for a vehicle in warranty.

NHTSA ODI 11482842

I was driving park the car and it wouldn't turn back on . I open the door and the car turn back on . The radio everything reset. Now again couples of days later I was putting gas on the car went finish the car wouldn't start like if no electricity wiered . Everything again reset I am terrified that is a electrical problem. Is to danger. It should be a recalled for this. I think this problem that I am having with my Hyundai Tucson 2017 has electrical problem. And I ain't the only one .

NHTSA ODI 11482698