Home · 2017 Ford Focus · Complaints

What 888 owners told NHTSA about the 2017 Ford Focus

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (888)Crash / fire / injury (22)Transmission & drivetrain (448)Engine (226)Fuel system (177)Engine & cooling (78)Electrical system (38)Speed control (38)Steering (20)Airbags (15)Brakes (11)Lights (9)

177 of 888 complaints match · Fuel system · clear filters · page 5 of 8

Mar 15, 2022Fuel system

Code p1450 canister value vacuum. I had this fixed last year, and it's back. Other vins for this model recalled but not mine. My Vin should be recalled.

NHTSA ODI 11456861

Feb 21, 2022Fuel system

My check engine light is on, had it diagnosed as P0171, my vehicle has been acting like it's going to stall while driving and consistently stalls after put gasoline in the car. I looked up what the P0171 code meant and it was for the Canister Purge Valve. There is a recall for this problem with the 2012-2017 Ford Focus. My problem is exactly as described by the manufacture in the recall and all the comments on several places where they talk about the exact same issue. I'm worried that my car will stall out while I'm driving it, It does try to stall when stopped at traffic lights. I looked up my VIN#[XXX] under the recall the NHTSA recall 18V735000, but my vin# comes up as no recall. I'm having the exact same problem with my Canister Purge Valve as the recall describes, currently I cannot get my car inspected because of this code. I need my car to get to work every day and also my daughter drives my car sometimes too and I'm worried that this car will stall while she's driving it and cause a serious accident. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ODI 11453268

Feb 12, 2022Fuel system

I HAVE PROBLEMS WITH THE CANISTER PURGE VALVE. IN THE NHTSA SAFTY RECALL, IT DECRIBES PERFECTLY WHAT HAS BEEN GOING ON WITH THE CAR AND IS GETTING MUCH WORSE. AFTER PUTTING GAS IT STALLS EVERYTIME. SLUGGESH ACCELERATION..STRONG SMELL OF GAS AS PUTTING GAS IN TANK...EVERYTHING THE SAFETY RECALL DECRIBES IS WHATS HAPPENING. WHY WHY WHY IS MY VIN NOT LISTED WITH THE RECALL???? 2017 FORD FOCUS.

NHTSA ODI 11451680

Jan 17, 2022Fuel system

Faulty purge valve. Vehicle began to struggle restarting after each fuel fill-up. When vehicle had less than half a tank of gas, it would stall in slow traffic leaving the driver stranded on the road amongst moving cars. Contacted Ford dealer and was told that this vehicle was not under recall despite other 2017 Ford Focus being recalled for a problem with the purge valve. Upon further research, the recall addressed safety issues that were the same as what we were experiencing with our vehicle. Our local mechanic identified the problem as a faulty purge valve.

NHTSA ODI 11447749

Jan 6, 2022Fuel system

My 2017 Ford focus, after fill up the gas tank had difficulty to start on. . I went to the dealer about this issue because the check engine light has pop up, and had the issue each time when fill up the tank. They has told me that the issue was with the CANISTER PURGE VALVE, and will need replace it. I did and pay almost $400. I found in internet the below link that show: FORD MOTOR COMPANY ISSUES RECALL IN NORTH AMERICA FOR SELECT 2012-18 FORD FOCUS VEHICLES FOR MALFUNCTIONING CANISTER PURGE VALVE. https://media.ford.com/content/fordmedia/fna/us/en/news/2018/10/25/ford-motor-company-issues-recall-in-north-america-for-select-201.html For me is to much casual that my car in the same range of the year have the issue with the same part reported. Dealer has told me that my car do not have any recall but i think Cars like mine, have the same issue. Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ODI 11446494

Nov 24, 2021Fuel system

11/23/21 With 1/2 tank of gas and auto start/stop engaged vehicle died while stopped at traffic light. Filled tank at station on corner of said traffic light. Car started rough after refueling. Drove 1/4 mile, car died again at traffic light. Drove about one mile, car died while stopped at light. Went another 1/4 mile, stopped at light car died. Each time the battery and other usual icons lit up on dashboard so it was not the auto stop. Disengaged the auto start/stop and car did not die the rest of the way home.This is the second separate stalling issue in less than a week. The code P1450, unable to bleed up fuel tank vacuum / purge valve canister was diagnosed. Car to be repaired on 11/29/21. This is a recall for Ford with 2.0 engines but not 1.0 engines. As this is the exact fuel issue in recalls and nothing to do with engine this should be covered in the recall.

NHTSA ODI 11441585

Oct 18, 2021Fuel system

The contact owns a 2017 Ford Focus. The contact stated that while driving uphill, the RPM increased, and the vehicle independently accelerated. Additionally, while driving the vehicle stalled. The vehicle failed to accelerate above 5 MPH. The check engine warning light illuminated. The contact changed the fuel however, the failure recurred. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not notified. The contact informed the insurance company about the failure she experienced. The contact stated that the failure was like NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline). The failure mileage was 45,475.

NHTSA ODI 11437219

Oct 14, 2021Fuel system

Car engine light on and vehicle stalling while driving. After fueling car will not stay on, have to be pumping gas pedal and after a few minutes car becomes drivable. Had car engine light check and they indicated a purge valve issue. They informed ne about the ford recall has on certain ford focus. Will be taking vehicle to get service at dealership.

NHTSA ODI 11436856

Oct 5, 2021Fuel system

The contact owns a 2017 Ford Focus. The contact stated that while driving at an undisclosed speed, the "Service Engine" warning light illuminated. After refueling, the vehicle would not start until after several attempts, with the contact depressing on the accelerator pedal to start the vehicle. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline). The failure mileage was approximately 70,000.

NHTSA ODI 11435516

Sep 14, 2021Fuel system

The contact owns a 2017 Ford Focus. The contact stated that while operating the vehicle, the engine had experienced rough idling and stalling. On several occasions, the vehicle would not immediately restart. The vehicle was taken to an independent mechanic and a local dealer who both diagnosed that the canister purge valve was faulty and needed to be replaced. The vehicle was not yet repaired. The contact was informed that the vehicle was included in the NHTSA campaign number 19V515000 (Fuel System, Gasoline). The contact indicated that the vehicle had experienced the failure listed in the recall. The manufacturer was not notified of the failure. The approximate failure mileage was 50,000.

NHTSA ODI 11432905

Aug 25, 2021Fuel systemEngine

The contact's girlfriend owns a 2017 Ford Focus. The contact stated that while his girlfriend was driving at an undisclosed speed, the vehicle would idle and stalled. The fuel gauge was faulty, and the check engine warning light was illuminated. The dealer was made aware of the failure but informed the contact that the VIN was not included in a recall. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the stuck canister purge valve had deformed fuel tank. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that the VIN was not under recall. The contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The failure mileage was approximately 49,500.

NHTSA ODI 11430488

Aug 10, 2021Fuel system

Every time I stop the vehicle to fill up the gas tank there are massive issues getting it restarted I am being told it is a faulty cpv valve and there are a huge amount of Fords that are being recalled for these bad cpv valves also occasionally happens while driving

NHTSA ODI 11428547

Jun 19, 2021Fuel system

Once, my Ford Focus stalled while driving at about 35 mph. Good thing I was in a neighborhood. It could of been worse. I know it wasn’t the battery because I had just replaced it. Also at a later time after refueling it didn’t want to restart. Then the check engine light turned on. Code read P1450. I took it to the dealership and they said the purge valve needed to be replaced. I did some homework and read that Ford, in 2018 issued a recall for approximately 1.5 million select 2012-18 Ford Focus vehicles equipped with 2.0-liter GDI and 2.0-liter GTDI engines for a malfunctioning canister purge valve. However, my Ford Focus didn’t have that recall.

NHTSA ODI 11421496

May 29, 2021Fuel system

My car stalled unexpectedly when I was parking it. For a while now, my car has jerked when I accelerate and sometimes shudders. My car stalled and died a few months back so I took it to the dealership and had it fixed. I soon realized,however, that the problem remained. I ignored it but my car stalled on me again and I had a hard time restarting it. I had just filled my gas tank up when it was running low and drove it for a while when the incident happened.

NHTSA ODI 11418953

May 15, 2021Fuel system

CHECK ENGINE LIGHT ON CODES 1450 AND 0456. HAD DEALER REPAIR. IT WAS CANISTER PURGE VALUE. THEY HAVE A RECALL FOR THIS SAME PROBLEM WITH A DIFFERENT BUILD DATE BUT STATED THAT MINE WAS NOT A RECALL. I STILL HAVE CODE 0456 SHOWING.

NHTSA ODI 11416734

Apr 20, 2021Fuel system

FAILED REPAIRS FOR RECALLS ON THE CAR. CODES SHOWING IN MY CAR ARE RELATED TO THE 02 SENSOR AND CANISTER PURGE VALVE. FORD HAS SERVICED MY VEHICLE BEFORE. HOWEVER, FOR THE 02 SENSOR ONLY A SOFTWARE UPDATE WAS DONE. THE CANISTRR PURGE VALVE WAS FIXED BEFORE I OWNED THE CAR BUT POTENTIALLY BOTH REPAIRS HAVE DAILED. IVE CONTACTED TWO DIFFERSNT DEALERSHIPS AND FORD CUSTOMER SERVICE. THEYVE ALL REFUSED TO DO THE WORK. IVE HAD TO DRIVE MY CAR AS MINIMALLY AS POSSIBLE.

NHTSA ODI 11412991

Apr 8, 2021Transmission & drivetrainFuel system

MY ENGINE LIGHT CAME ON AND I WENT TO GET IT CHECKED AND THE CODE WAS P1450 UNABLE TO BLEED UP FUEL TANK VACUUM WAS THE CODE SHOW UP. WHAT DOES THAT MEAN AND WHAT DO I DO?? THANKS

NHTSA ODI 11407043

Apr 6, 2021Fuel systemTransmission & drivetrain

TL* THE CONTACT OWNS A 2017 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE SHUDDERED AND HESITATED WHILE ACCELERATING. THE CONTACT STATED THAT AFTER REFUELING, THE VEHICLE STALLED. THE CONTACT WOULD ATTEMPT TO RESTART THE VEHICLE 15-20 TIMES AND THEN ALLOWED THE VEHICLE TO REV FOR 2-3 MINUTES BEFORE THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND DETERMINED THAT THE FUEL TANK HAD EXCESSIVE VACUUM PRESSURE. THE FUEL TANK NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 18V845000 (POWER TRAIN) AND 18V735000 (FUEL SYSTEM, GASOLINE) AS POSSIBLE SOLUTIONS TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. JOE COTTON FORD, INC. (5 W. NORTH AVE, CAROL STREAM, IL 60188, (630) 682-9200) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 52,800.

NHTSA ODI 11406678

Apr 1, 2021Transmission & drivetrainElectrical systemFuel system

MY FORD FOCUS HATCHBACK IS A AUTOMATIC AND CAN SHIFT INTO SUPER AUTO/MANUAL ARE AVAILABLE. MY VEHICLE STAGGERS, SHUTTERS, AND SHAKES ONCE IN DRIVE MODE. MY VEHICLE ALSO ROLLS BACKWARDS WHEN ON A INCLINE IF I DO NOT PRESS THE BREAK PEDAL, AND IF I DO NOT ACCELERATE AT ALL OR TOUCH THE BREAKS IT WILL LOSE MOMENTUM AND BEGIN TO ROLL BACKWARDS IF THE FRONT OF THE VEHICAL IS INCLINED. THIS ISSUE IS NOT SOLELY THE MANUAL MODELS MY 2017 FORD FOCUS FWD AUTOMATIC SHUTTERS WHILE ACCELERATING FROM A COMPLETE STOP. I CHECKED TRANSMISSION FLUID ALL LEVELS WERE GOOD THERE. MY ELECTRONIC 'ANTICIPATION' SCORE IN MY CARS ECO FAQS DASHBOARD IS 5/5. 5/5 IS THE BEST YOUR SCORE CAN BE. THIS IS A SERIOUS ISSUE FOR NOT JUST 2014-2016 BUT 2017 AUTOMATICS AND MANUALS BOTH! IF YOU CAN'T ACCELERATE YOUR VEHICLE WITHOUT TRANSMISSION STAGGERING, SHUTTERING, SHAKING AND RELATED ISSUES WITH DRIVING NEW TO PREOWNED 60K-100K AND UNDER VEHICLES THIS IS VERY CONCERNING. MY VEHICLE IS UNDER 52K MILES I GOT IT AROUND 49K. IT WAS BRAND NEW ONE OWNER BEFORE ME AND THE CAR FACS REPORT WAS DETAILED ON ITS SERVICE HISTORY AND VERY WELL MAINTAINED. IF MY VEHIC IS AUTOMATIC WITH ECO AND TECHNOLOGY AS WELL AS UP TO DATE SYNC UPDATES THENT ELECTRONICALLY MY VEHICLE IS COMPUTING INCORRECTLY AND THIS FLEX FUEL IS CAUSING SOME COMPUTER ISSUE WITH MY TRANSMISSION. IF MY UP TO DATE VEHICLE TECHNOLOGY IS CAUSING ISSUES THEN I CAN'T TRUST MY VEHICLE TO KNOW HOW TO KEEP ME SAFE. IF I NEED TO ACCELERATE BUT HAVE TO PRESS THE BREAKS OR LET OFF THE GAS UNTIL THE SHUTTERING/STAGGERING/SHAKING COMPLETELY GOES AWAY THEN HOW AM I SUPPOSED TO ACCELERATE TO AVOID SOMETHING, TO MERGE AND GET UP TO ONCOMING TRAFFIC SPEED? MY ANTICIPATION IS 5 OUT OF 5 FOR MY ACCELERATION RATINGS TO BE THE BEST POSSIBLE. MY VEHICLE IS UNSAFE FOR AVOIDING SAFETY HAZARDS AND DRIVING FROM A COMPLETE STOP INTO 1ST, AND 2ND GEAR. THE STEERING IS GREAT.

NHTSA ODI 11405901

Mar 15, 2021Fuel system

THERE IS CURRENTLY A RECALL ON 2017 FORD FOCUS VEHICLES FOR AN ISSUE WITH THE CANISTER PURGE VALVE, WHICH CAUSES STALLING WHILE DRIVING AND SIGNIFICANT SAFETY CONCERNS. MY 2017 FORD FOCUS HAS THIS EXACT ISSUE. HOWEVER, WHEN I ATTEMPTED TO SCHEDULE A RECALL SERVICE REPAIR AT MY LOCAL DEALERSHIP, THEY STATED IT WOULD NOT BE COVERED DESPITE THE RECALL AND THAT I WOULD HAVE TO PAY OUT OF POCKET. SO FAR, I HAVE BEEN VERY LUCKY THAT MINE HAS ONLY STALLED WHILE ATTEMPTING TO START IT AND WHILE DRIVING ON CITY ROADS NEAR MY HOME, RATHER THAN WHILE I WAS ON THE HIGHWAY. I WAS ABLE TO DETERMINE THE PROBLEM BEFORE I ENDED UP IN A VERY DANGEROUS POSITION. I HAD BEEN HAVING INTERMITTENT ISSUES FOR SEVERAL WEEKS BEFORE I WAS ABLE TO FIGURE OUT WHAT THE ISSUE WAS. HOWEVER, BECAUSE THEY REFUSE TO REPAIR IT, MY VEHICLE IS STILL UNSAFE UNTIL I CAN GET IT REPAIRED MYSELF.

NHTSA ODI 11403045

Feb 15, 2021Transmission & drivetrainSpeed controlFuel system

I PURCHASED THIS CAR NEW AND WITHIN A WEEK IT BEGAN SHUDDERING, STUDDERING, JERKING DURING ACCELERATION. FOR A WHILE I THOUGHT IT WAS JUST ME GETTING USED TO THE CAR AND PRESSING THE GAS PEDAL ODDLY. OVER THE YEARS THE PROBLEM HAS BECAME WORSE AND APPROXIMATELY 12-15 MONTHS AGO I TOOK IT IN TO BE CHECKED OUT. I HAD TO CONTACT THE DEALERSHIP AND COMPLAIN ABOUT THE WAY MY CAR WAS DRIVING NUMEROUS TIMES BEFORE THEY ALLOWED ME TO BRING IT IN. I CANNOT REMEMBER IF THERE WAS A RECALL ON THE TRANSMISSION OR IF THE "REPAIR" WAS COVERED UNDER WARRANTY. EITHER WAY, THE DEALERSHIP TRIED EVERYTHING THEY COULD TO AVOID ME- SO MUCH THAT I PASSED THE MAXIMUM MILES COVERED IN THE MANUFACTURER WARRANTY BEFORE I WAS ALLOWED TO BRING IT IN BUT THEY DID STILL HONOR IT, CONSIDERING MY COMPLAINT WAS WELL BEFORE THE THRESHOLD WAS SURPASSED. WHEN I PICKED MY CAR UP I WAS TOLD A NEW ELECTRONIC COMPONENT WAS INSTALLED IN(?) THE TRANSMISSION THAT WOULD RECORD AND ADAPT TO MY DRIVING STYLE, ALLOWING A MUCH SMOOTHER TRANSITION BETWEEN GEAR SHIFTS, SOLVING THE SHUDDERING. WHATEVER THEY DID WORKED FOR ABOUT A WEEK, JUST LONG ENOUGH TO ENSURE THE MANUFACTURER WARRANTY EXPIRED. NOW IT IS WORSE THAN EVER- SEVER SHUDDERING AND JERKING BETWEEN GEARS, TAKING LONGER THAN IT SHOULD TO SHIFT GEARS, EVEN SLIPPING GEARS SOMETIMES, OCCASIONAL UNINITIATED ENGINE REVVING AND BOGGING DOWN, HESITATING TO ACCELERATE- BOTH AT A STOP AND WHILE IN MOTION, ROLLING BACKWARDS ON AN INCLINE WHILE IN DRIVE. I'M AFRAID TO PULL OUT ONTO A ROAD IF THERE'S ANY TRAFFIC COMING, AFRAID TO CROSS AT A MEDIAN, MERGE INTO TRAFFIC FROM AN OFF RAMP. I'VE KNOWN FROM THE BEGINNING THAT SOMETHING ISN'T RIGHT WITH THIS CAR, AND READING THROUGH THE CLASS-ACTION LAWSUIT AGAINST FORD FOR THIS SAME MODEL CAR YEARS 2012-2016, I BELIEVE FORD KNOWS, TOO.

NHTSA ODI 11396316

Dec 29, 2020Transmission & drivetrainEngineFuel system

I BOUGHT MY 2017 FORD FOCUS SE WITH 8 MILES ON IT WHEN IT GOT ABOUT 5,000 MILES ON IT MY TRANSMISSION BEGAN TO SHUTTER. BROUGHT IT TO 3 DIFFERENT FORD DEALERSHIPS TO BE TOLD NOTHING WRONG WITH IT. ABOUT 20,000 MILES I NOTICE THE SHUTTER BECOMING WORST AND WORST TO BE TOLD ONCE AGAIN NOTHING WRONG WITH IT. NOW MY CAR IS AT 50,000 AND ANYTIME IT'S UNDER THE HALF WAY MARK WITH GAS THE SHUTTER BECOME MORE INTENSE. STILL FORD WANTS TO TELL ME THERE IS NO PROBLEMS

NHTSA ODI 11385378

Dec 21, 2020Fuel system

TL* THE CONTACT OWNS A 2017 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO KORF MOTORS FORD (520 E CHESTNUT ST, STERLING, CO 80751, (970) 522-1500) WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE PCV NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE) AS A POSSIBLE SOLUTION TO THE FAILURE, HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE FUEL TANK SHOWED NO MAJOR DEFECTS AND THAT THE DEALER WAS NOT OBLIGATED TO CHANGE THE FUEL TANK AND THE FUEL DELIVERY MODULE. THE FAILURE MILEAGE WAS APPROXIMATELY 81,000.*DT CONSUMER STATED NO PARTS WERE REPLACED AND FORD WOULD NOT HONOR THE RECALL.*JB

NHTSA ODI 11384426

Nov 9, 2020EngineFuel system

THE ENGINE STALLS AND SHUTS OFF EVERY TIME I TURN ON THE CAR EVERY TIME I PUT GAS NOW, EVEN IF IT WAS NOT EMPTY IT STARTS TO SHAKE AND THEN TURNS OFF AS IF IT DOESN'T RECOGNIZE IT WAS JUST FUELED. THE CHECK ENGINE LIGHT ALSO CAME ON AND I WAS TOLD AT PEP BOYS THERE IS A PROBLEM WITH THE GAS VALVE. ALSO, THE GAS METER IS WRONG, I COULD BE AT 25 MILES TO EMPTY AND DRIVE FOR LESS THAN A MILE AND THE COUNTER GOES DOWN AT LEAST 3 MILES LESS, THERE WAS A TIME THE CAR SAID I HAD 8 MILES TO EMPTY AND IT LITERALLY STOPPED IN THE MIDDLE OF THE STREET ALMOST CAUSING AN ACCIDENT AND IT WOULD NOT TURN BACK ON UNTIL GENEROUS PASSERBY'S HELPED ME PUSH THE CAR TO THE NEAREST GAS STATION ABOUT 5 BLOCKS AWAY

NHTSA ODI 11373838

Nov 6, 2020Fuel system

IT WOULDN'T CRANK ONLY AFTER GETTING GAS.AMD GOT WORSE THEN STRATED BOGGING DOWN WHEN STOPPED.I NOTICE HAD TO OPEN RECALLS AND OPEN LAW SUIT BEC FORD PUT OUT KNOWING THIS ISSUE AND SO IT HAD 2ND RECALL.SO FORD WAS SUPPOSE TO FIX ISSUE AND ANYTHING AFFECTED BY IT.AND I TOOK TO FORD DEALER N BHAM,AL AND THEY WHERE FULL OF IT AND DIDN'T DO ANYTHING BUT OUT PURGE VALVE AND THE MIN I LEFT IT GOT LOT WORSE AFTER THEY WHERE SUPPOSE FIX IT.AND SAID IT READ CODE THAT EFFECTED MY CADALIC CONVERTER.AND REFUSE TO FIX IT SO I MADE CASE WITH FORD AND WAS ON PHONE 4 HOURS AND FORD KEPT HAMG8ND UO ON ME FOR 4 HOURS AND I HAD GIVE THEM A TON OF SOME INFO EVEY TIME AM SO UPSET NOW CAR WOULDN'T START AS WELL IN FORD'S PARKING LOT AND ALMOST GOT HIT TRYJ G LEAVE THREE AND NEVER HAD THOSE ISSUES TILL THEY GOT AHOLD OF IT.AM.FURIOUS.AND THEY SAID THEY KEEP IT OVER NIGHT FIX IT THEN DIDN'T AND CALLED N 25 MIN ALL SUDDEN AND SAID ILTHE PURGE VALVE CODE CLEARED NOT THAT ANY MORE IT'S TRASH.ISSION AND I HAD NO SINGHS OF THAT AND IT BE OVER 2300 IAM SO MAD AND DIDN'T READ THAT ON THE DIAGNOSTIC TEST BEFORE I COMPLAINED THEM TO FIX IT.NOW.I CAN'T DRIVE I NEED IT FIX ASASP AM WOMAN ALONE AND GOT TAKE CARE MY MOM IOF LUPAS ANDCANCER. I WANT MONEY BACK R FIXED NOW.HELP

NHTSA ODI 11373468

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How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2017 Ford Focus verdict →