Jan 15, 2025Electrical systemFire
The wiring for the rear defrost caught fire. A week later it caused the rear glass to completely shatter. We didn't know it was the rear defrost wiring until we had the glass replaced and were able to see the wires fried. I have farm animals and routinely leave my 3 children in their carseats in the truck with it running when it's cold outside and I feed our animals. If it had caught fire with my kids in the truck I wouldn't have known and they wouldn't have been able to get out. I talked to 2 Ford dealerships, 2 different lawyers and a service rep through Ford's website. Even though this exact issue is everywhere on Ford Forums no one will do anything about it because there's no current recall. The only thing we could do to make sure this doesn't happen again is to pull the fuse for the rear defrost. This is a devastating accident waiting to happen and no one will do anything about it.
NHTSA ODI 11636104
Oct 15, 2021Electrical systemFire1 injury
The contact owned a 2017 Ford F-150. The contact stated that while operating the vehicle, smoke and heat were suddenly present inside the cabin of the vehicle. After exiting the vehicle the fire department was called to the scene and extinguished the flames. During the incident, the vehicle was destroyed and towed away. The contact indicated that the flames had started behind the front seats inside the cabin of the vehicle but the cause of the fire was not determined. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 47,000. THE CONSUMER STATED THERE WAS NO POLICE OR FIRE REPORT, BUT BOTH ARRIVED AT THE SCENE. THE CONSUMER SUFFERED FROM 3RD DEGREE BURNS ON THE ARM.
NHTSA ODI 11436913
Dec 21, 2020Electrical systemFire
ADDING PHOTOS TO THE FIRST COMPLAINT
NHTSA ODI 11384450
Dec 21, 2020Electrical systemFire
I LIVE IN NEW HAMPSHIRE AND THE WEATHER IS COLD. I STARTED MY FORD F150 TRUCK TODAY USING MY FORD PASS. THE TRUCK RAN FOR 15 MINUTES. WHEN I PREPARED TO LEAVE IN THE TRUCK I NOTICED THAT IT WAS COLD INSIDE. WHEN I LOOKED IN THE REAR VIEW MIRROR, I REALIZED THE REAR SLIDING WINDOW WAS COMPLETELY SHATTERED. UPON CLOSER INSPECTION I REALIZED THE WINDOW BLEW OUTWARD AND A YELLOW LINE X STICKER ON THE RIGHT REAR OF THE WINDOW HAD BURN MARKS ON IT. THE STICKER WAS DISCOLORED TO INDICATE THAT A LOT OF HEAT WAS DIRECTED TOWARD IT. THE WINDOW WAS COMPLETELY SHATTERED AROUND THE OUTSIDE EDGE. ALSO, I LOCATED A COVER THAT HAD BLOWN OFF THE WIRES THAT RUN TO THE REAR DEFROSTER. IT APPEARS THAT THE REAR DEFROSTER RAN TO THE POINT THAT IT OVERHEATED THE GLASS AND CAUSED IT TO BLOW. I DISCOVERED THAT THIS HAS OCCURRED IN THE PAST WITH FORD F150 TRUCKS AND NTSA HAS RECEIVED COMPLAINTS. I CONTACTED FORD TODAY AND I AM WAITING TO HEAR BACK FROM CUSTOMER SERVICE
NHTSA ODI 11384439
Dec 13, 2019Electrical systemFire
I HAD MY 2017 FORD F-150, 22,681 MILES, PARKED AT A KROGER GROCERY STORE. I STARTED THE IGNITION WITH THE KEY FOB AND LOADED MY SON. AFTER I GOT IN I HEARD MY SON COUGHING, SMELLED SOMETHING BURNING AND REALIZED THERE WAS BLACK SMOKE WHEN SUDDENLY THE REAR WINDOWS BLEW OUT INCHES FROM HIS HEAD. I NEVER EVEN GOT THE KEY IN THE IGNITION. I REMOVED MY SON AND CALLED 911. THE FIRE DEPARTMENT DISCOVERED THE REAR WINDOW DEFROST WIRE HAD SMOLDERED AND MELTED CAUSING HEAT AND THE COMBUSTION THAT AFFECTED THE WINDOWS IN THE COOL NIGHT TEMP. TOWED TO THE FORD DEALERSHIP WHERE THEY TOLD ME THE REAR DEFROSTER CONTACTS HAD COME LOOSE AND WAS THE CAUSE. THEY SUBMITTED PICS AND REPORT TO FORD TO AWAIT A DECISION IF THEY WILL COVER THE DAMAGE.
NHTSA ODI 11288892
Aug 8, 2019Electrical systemFire
TL* THE CONTACT OWNED A 2017 FORD F-150. THE CONTACT STATED THAT WHILE AN AUTHORIZED PERSON WAS DRIVING APPROXIMATELY 45 -50 MPH, THEY NOTICED SMOKE EMERGING FROM THE REAR OF THE VEHICLE. THE DRIVER EXITED THE VEHICLE AND IT SPONTANEOUSLY CAUGHT FIRE. THE HIGHWAY PATROL DISTINGUISHED THE FIRE. THE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO A TOW LOT WHERE THE VEHICLE WAS DEEMED A TOTAL LOSS BY THE INSURANCE COMPANY. THE CONTACT CALLED THE LOCAL DEALER MOSSY FORD 4919 (4570 MISSION BAY DR, SAN DIEGO, CA 92109 (858) 273-7500) BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CAUSE OF THE FAILURE HAD NOT BEEN DETERMINED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000.
NHTSA ODI 11242648
Nov 12, 2018Electrical systemBrakesDriver assistance1 injury
DOOR LATCHES REPEATEDLY FREEZE DURING COLD WEATHER DESPITE HAVING BEEN IN FOR REPAIR SEVERAL TIMES SINCE THE TRUCK WAS NEW, INCLUDING A SERVICE CAMPAIGN DESIGNED TO ADDRESS THIS ISSUE. THE DOOR LATCHES WILL EITHER FREEZE WHILE THE DOOR IS SHUT, PREVENTING THEM FROM OPENING, OR WILL FREEZE AFTER THE DOOR HAS BEEN OPENED, WHICH PREVENTS THEM FROM SECURELY LATCHING WHEN YOU ATTEMPT TO CLOSE THEM. THIS PAST SATURDAY THE DOOR OPENED WHILE I WAS MOVING THE TRUCK IN THE DRIVEWAY, RESULTING IN ME FALLING PART-WAY OUT OF THE TRUCK WHILE IT WAS MOVING. THEY AGAIN FROZE THAT EVENING, CREATING A SITUATION WHERE I HAD TO HOLD THE DOOR CLOSED WITH MY LEFT ARM.
NHTSA ODI 11151037
Nov 8, 2017Electrical systemEngineFire
THE ENGINE SHUT OFF AND THE TRUCK ROLLED TO A STOP. MEANWHILE, SEVERAL WARNING MESSAGES FLASHED ON THE INSTRUMENT PANEL AND SMOKE BEGAN POURING FROM UNDER THE HOOD. I GOT OUT AND LOOKED UNDER THE VEHICLE AND SPARKS WERE PROFUSELY FLYING. I WALKED AWAY FROM THE VEHICLE AND THE ENGINE IGNITED WITHIN 5 SECONDS. THE ENTIRE INCIDENT OCCURRED WITHIN 10-15 SECONDS. THE VEHICLE WAS TOTALED.
NHTSA ODI 11044730