What 1,066 owners told NHTSA about the 2017 Ford F-150 Crew Cab

Vehicle would downshift to 3rd or 1st gear and will not shift out of that gear at any speeds. Would happen at randomly at highway speeds or just from accelerating from a stop, causing dangerous speed changes while on highway. Turning engine/keys completely off and back on will reset the error. Service wrench light would also come on occasionally when this happens. This issue has been prevalent for the last few years since after hitting 60k miles mark. Inspection is available upon request. Issue cannot be reproduced on demand, only randomly. Issue has not been evaluated by any service technicians or dealerships or any other persons except myself using a diagnostics code scanner. Using a diagnostic scanner shows error code "P0722-00 Output Shaft Speed Sensor Circuit No Signal - Not Current DTC."

NHTSA ODI 11652321

Truck shifted violently from 6th to 3rd gear while towing 7k lbs

NHTSA ODI 11652041

2017 F-150 Platinum Supercrew 4WD Recently Purchased from dealership, drove for 2k miles and started having engine knock. Did research and found identical sound, Cam phaser knock/rattle. This is still a high priority issue and a known issue as it can cause engine failure and manufacturer is unhelpful and unwilling to investigate and/or offer guidance. I talked to dealership that preformed the “recall” previously and they stated that no part was replaced and ford issued a software update to use as a bandaid instead of a permanent repair. It will cost upwards of $6,000+ to repair through dealer and ford refuses to be of assistance. I am requesting that the NHTSA reinvestigate the issue and open back up a recall request to the general public due to it being a safety concern. If the engine implodes on the highway, it can cause a major accident and/or fatal injury to many drivers.

NHTSA ODI 11651815

Transmission will change gears while driving. I can be driving 45 mph in traffic, truck will automatically shift and I'm now going 15 and cannot speed up. There is no warning lites on dash before issue occurs. Called dealership who had no solutions to offer. I cannot be the only one experiencing this issue from reading online forums and Ford needs to be held accountable for faulty equipment. This is a safety issue in traffic for my family.

NHTSA ODI 11651561

We purchased this vehicle approximately 6 months ago. On our second long trip of owning it we noticed that when we would give it gas to pass vehicles it would down shift and up shift hard. No warning/error lights came on. We dud have a diagnostic check done but nothing came up. The mechanic at Nicely's said it could be the clutch bank? I read where these similar trucks are having the same issues with shifting and there are some recalls on them. Please help..my warranty was only good for 6 months therefore expired. Where and how to we go from here.

NHTSA ODI 11651458

The contact owns a 2017 Ford F-150. The contact stated that upon further inspection, he noticed an abnormal oil spill on the garage floor. No warning light was illuminated. The contact’s son, who is an independent mechanic, had diagnosed the vehicle and determined that the oil pan needed to be replaced. The local dealer was contacted. In addition, the contact related to the failure of Technical Service Bulletin: 23-2083; however, the vehicle was not repaired because the failure was not linked to a recall. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 243,000. The VIN was not available.

NHTSA ODI 11651346

The contact owns a 2017 Ford F-150. The contact stated that while driving at 60 MPH, the vehicle lost power steering functionality, and the vehicle was difficult to maneuver. No warning lights were illuminated. The contact was able to pull over to the side of the road. The vehicle was taken to an independent mechanic, where it was diagnosed that the power steering electronic module needed to be replaced. The vehicle was not repaired. The contact stated that the failure had been recurring increasingly. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The contact related to the failure of the Customer Satisfaction Program: 24S45. The failure mileage was approximately 180,000.

NHTSA ODI 11651351

1.) TRANSMISSION DOWNSHIFTING SLAMMING HARD INTO 1ST RANDOMLY WHILE DRIVING ON FREEWAY. 2.) TRANSMISSION STUTTERING IN 2ND, 3RD & 4TH GEAR. 3.) WOULDN'T SHIFT UNTIL INTO THE HIGH RPM'S AT NORMAL ACCELERATION. 4.) HAS PUT ME AT RISK MULTIPLE TIMES ALMOST CAUSING WRECK TO OTHER DRIVERS. 5.) SERVICE ENGINE LIGHT RANDOMLY COMING ON AND OFF 6.) HAD A 3RD PARTY OVERHAUL THE TRANSMISSION & TORQUE CONVERTER BACK IN APRIL 3, 2024.

NHTSA ODI 11650978

The contact owns a 2017 Ford F-150. The contact stated that while driving 65 MPH and accelerating to overtake another vehicle, the transmission unexpectedly downshifted, and the vehicle jerked hard and then shut off. The contact was able to coast to the side of the road, shift to park, and restart the vehicle. While driving 35 MPH, the rear wheels locked up momentarily and then continued moving. There were no warning lights illuminated. The vehicle was taken to a local dealer, who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The contact called an independent mechanic to schedule an appointment. The manufacturer was not contacted. The failure mileage was approximately 72,000. The VIN was not available.

NHTSA ODI 11651003

My transmission is shifting gears on its own. Sometimes it will downshift and other times it will shift up. Ford denies this problem and wants to replace it for $8000.

NHTSA ODI 11651095

While driving vehicle at 60 mph transmission shifted unexpectedly to a lower gear increasing the rpm’s on engine. Vehicle transmission would not operate normally after this incident. The orange colored warning “ wrench” symbol instantly came on after this incident. I drove truck to a Ford Dealership that was close by and they replaced the lead frame component on the truck . See attachment for details of repair . This appears to have corrected the issue with the transmission.

NHTSA ODI 11651157

My truck randomly shifted from 4th to 1st while I was traveling down [XXX] heading south from union city Indiana. Lucky they wasn’t another car near at the time and I was able to keep it on the road avoiding an accident. But now my truck is acting funny and I’m worried it’s gonna do it again and hurt me or somebody else. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11650673

After I purchased a RV and making the trip home, we went through several stop lights. As we were slowing down to make a stop at light, the vehicle made an abrupt downshift. Seemed like it was in fourth gear and went in to first or second gear. The vehicle jerked and the rpm went to around 6000. I thought my engine was going to blow up!! Scary and felt dangerous! Then it happened again approximately 10 miles down the road. I haven't experienced this since this date but I haven't pulled anything since then either. Please make this a recall. It isn't just the 2014 model. I have V8 5.0 6 speed transmission. Please help.

NHTSA ODI 11650699

The contact owns a 2017 Ford F-150. The contact stated that while driving with the cruise control activated and set to 77 MPH, the transmission unexpectedly downshifted to first gear, causing the vehicle to jerk violently. The vehicle made an abnormal whistling sound, with the RPM revving high. The vehicle was taken to the dealer; however, the contact was informed that no cause of transmission failure was found. The vehicle was not repaired and remained at the dealer. The contact related the failure to NHTSA Campaign Number: 19V075000 (Power Train); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 172,000.

NHTSA ODI 11650721

Loss of gear at highway speeds. Went from 10th gear to 1st. Tires locked up and an error for the drive train showed up on the dash. Pulled over, restarted vehicle and it seemed to work. This has happened 3 times since. I was luck that no vehicles were around me or I would have caused an accident and potentially chasing injury to myself, my family or another driver. Dealership was not able to locate issue. Told me to keep driving and report back when it happens again.

NHTSA ODI 11650852

I have had transmission gear changes abruptly/rough on my 6 speed 2017 XLT F150. It seems to happen more often downshifting from 4th to 3rd gear. I reported this to dealer early after purchase when I still had factory waranty. Dealer inspected and answered that “this is normal.”

NHTSA ODI 11650875

After the 2nd year of owning the truck the transmission blew up. I paid out of pocket to replace the transmission in full & then now 4 years later the transmission blew up again. Timing chain is also broken & engine is failing. 2017 FordF150 Lariat Sport.

NHTSA ODI 11650916

Vehicle unexpectedly downshifted and service now light came on. Speed was difficult to control as the vehicle would either rapidly decelerate or accelerate. Cruise control was unable to be used. I received a speeding ticket because I was unable to consistently maintain speed. Problem returns intermittently and is usually resolved by pulling over, turning off the vehicle and turning back on.

NHTSA ODI 11650385

The contact owns a 2017 Ford F-150. The contact stated that while driving approximately 55-60 MPH, the transmission unexpectedly downshifted to first gear, causing the rear wheels to lock up. The check engine warning light was illuminated, and the wrench symbol was displayed on the instrument panel. The vehicle went into LIMP Mode, and the vehicle was slow to respond. The vehicle was turned off for ten minutes and then restarted. While driving approximately 25-30 MPH, the failure recurred. The contact stated that DTC: P1702; indicated an intermittent failure with the transmission range sensor circuit (PRNDL sensor), potentially causing erratic shifting or even the vehicle entering LIMP Mode. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case, and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 108,700.

NHTSA ODI 11650397

The contact owns a 2017 Ford F-150. The contact stated while driving at various speeds, the transmission struggled to shift as needed. Additionally, occasionally the vehicle jolted upon shifting into a lower or higher gear. There was no warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 38,000.

NHTSA ODI 11650463

Truck began downshifting from 6th gear to 5th numerous times at highway speeds (60ish mph). Wrench warning light would randomly come on, Service Engine Soon light would intermittently come on, followed by the dashboard totally blanking out. In one day on a drive to work, it started shifting from 6th to 4th. On the way home the same day, it shifted violently from 6th to 2nd gear hard at highway speed. The occurrence was a big safety concern as it was raining out - almost skidded out of control. As the truck was being driven into the dealership, there was NO acceleration - just revving of the engine which could have caused a major accident while having to cross two lanes of oncoming traffic. They diagnosed it as follows: 108572 found DTCP0706, P0707, P1702 / 20107 CF / MB3Z*7A100*B Transmission Control Assembly / FL3Z*7A098*B Screen Assembly / 7-XT*10QLVC Auto Transmission Oil. Dealership said that it was "normal wear and tear" and the repair bill was $2,436. Since repair, the truck has been operating without issue.

NHTSA ODI 11650497

The vehicle’s rear wheels temporarily locked up when coming to a stop. Fortunately it was only under 30mph. Vehicle later got stuck in 3rd gear driving in town, check engine light did come on with DTC p0717. It is the same issue that 2014 F150 with the 6r80 transmissions are having.

NHTSA ODI 11650526

The contact owns a 2017 Ford F-150. While the contact's son was driving 70 MPH, the transmission independently downshifted with several unknown warning lights illuminated. The contact stated that the rear wheels locked up and the vehicle skidded. The vehicle was taken to a nearby Dodge dealer and the computer was reset; however, the failure reoccurred 50 miles later. The vehicle was taken to an independent mechanic where it was diagnosed with electrical components failure inside the transmission, and there were metal shavings inside the oil pan. The contact was informed that the transmission fluid, filter, and electrical components in the transmission needed to be replaced. The dealer was made aware of the failure. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 115,000.

NHTSA ODI 11650533

Front brake flexible hose assembly failure without warning leading to loss of brake function. Luckily this was noticed during start up while parked. Brake fluid discharged with each brake pedal depression. Work was repaired by Ford dealership.

NHTSA ODI 11650184

transmission suddenly downshifted while driving down highway, end result several components in the transmission, lead frame, valve body, torque converter clutch were replaced at my own expense of $3300

NHTSA ODI 11650198