What 1,066 owners told NHTSA about the 2017 Ford F-150 Crew Cab

The contact owns a 2017 Ford F-150. The contact stated that during cold starts, there was an abnormally loud rattling sound coming from the engine compartment. The cause of the failure was not yet been determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 76,000.

NHTSA ODI 11658249

The contact owns a 2017 Ford F-150. The contact stated that there was an abnormal clattering sound coming from the engine at start up. There was no warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the cam phasers were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 90,000.

NHTSA ODI 11658282

The contact owns a 2017 Ford F-150. The contact stated that while coming to a stop, the contact depressed the brake pedal, and the brake pedal vibrated abnormally. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 25V236000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 92,000.

NHTSA ODI 11657188

My Ford F150 has started to down shift without me changing any gears. It downshifts and at times after the down shift when the vehicle stops and will not proceed. I need to wait or restart the truck before the truck will act normally. I have not been able to determine the variable that make it down shift on it own.

NHTSA ODI 11657346

The contact owns a 2017 Ford F-150. The contact stated that while his son was driving at various speeds, the vehicle jerked while in first gear and briefly lost motive power before slamming into gear. Unknown messages were displayed on the instrument panel. The contact stated there was an abnormal sound coming from the transmission. The vehicle was taken to a dealer; however, no cause for the failure was found. The vehicle was not repaired. The contact stated that an independent mechanic arrived at the residence to inspect the vehicle. The independent mechanic diagnosed the vehicle with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The contact stated that the failure had progressively gotten worse. The manufacturer was not notified of the failure. The vehicle was towed to the residence and had not been driven since the failure. The failure mileage was approximately 100,000.

NHTSA ODI 11657362

The transmission has been chattering, slipping, and making weird noises since I bought the truck. There are times where the truck will roll forward several feet after I've placed the shifter in park and remove my foot from the brake pedal. In my opinion these issues are definitely dangerous and can get someone seriously injured or fatalities could occur.

NHTSA ODI 11656946

Multiple occasions in recent weeks where truck has downshifted rapidly and unexpectedly at cruising highway speeds from 6th gear to 2nd. First incident was on March 8, 2025, while pulling a horse trailer at highway speed of 55mph where truck downshifted from 6th to 2nd causing a sudden slow down of vehicle and risk of crash while pulling trailer. Most recent incident occurred while accelerating as truck was shifting upward through gears it suddenly downshifted to 2nd causing rear wheel lock up. In all incidents the check engine light would come on, pulling off to side of road, turning power off and back on again would reset the truck and check engine light would go away. On April 10, 2025 the truck was taken to the local Ford dealer for a routine service and issues with the transmission downshifting were pointed out and asked to be looked at. The report said there is "TCC slipping actual and TCC desire slipping 100RPMS". The recommend repair was a complete transmission replacement due to high milage. Vehicle currently has 121k miles. I declined repairs at that time due to cost of complete transmission replacement. On April 26, 2025 truck was taken to local SMOG station for routine SMOG inspection for DMV. Truck failed test due to check engine light being on and error code being reported. The error code being reported is "P0720 - Output Speed Sensor Circuit".

NHTSA ODI 11656967

WHILE DRIVING 50 MPH TRUCK DOWNSHIFTED RADICALLY CAUSING REAR WHEELS TO LOCK UP AND SQUEEL/ simultaneously THE PRNDL LIGHT IN DASH FLICKERS ALONG WITH THE GEAR RANGE

NHTSA ODI 11656697

The contact owns a 2017 Ford F-150. The contact stated while driving at an undisclosed speed on an incline, the vehicle suddenly jolted and briefly started to shudder until reaching the top of the hill. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 93,000.

NHTSA ODI 11656827

The contact owns a 2017 Ford F-150. The contact stated that while the vehicle was parked and occupied at the residence, while attempting to start the vehicle, the contact heard an abnormal sound coming from the engine. No warning light was illuminated. The contact stated that while depressing the accelerator pedal, the vehicle started to hesitate. The vehicle was taken to dealer, where it was diagnosed that the cam phasers had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 49,137.

NHTSA ODI 11656183

Transmission slightly lunges forward after a delay in pushing the gas pedal down - like a throttle surge. The item is not available for inspection. Safety put at risk relative to unexpected slight acceleration. Independent Service Center has verified the problem on 03.25.2025 after I asked for a diagnosis. I was given a TSB 23-2250 for further processing with the local Ford Dealer, since vehicle was under a paid extended warranty. The vehicle is in the shop now for faulty phasers, leaking oil pan, and the subject hesitency and surge of the transmission. The suspected transmission problem has not yet been confirmed by the Ford Dealer Service Center. There were no warning messages or warning lamps indicating I had a problem. The action relative to the acceleration surge just happened. Attachment 1 was the mechanics invoice for making a diagnosis not a repair Attachment 2 was my note to the mechanic specifically outlining items to check for verification Attachment 3 was a TechServiceBulletin he stapled to my invoice informing me that there was a TSB out on the transmission.

NHTSA ODI 11656194

The contact owns a 2017 Ford F-150. The contact stated that when the vehicle was started, there was a loud rattling sound coming from the engine compartment. Additionally, while driving at various speeds, there was a loud noise coming from the engine compartment. The vehicle was not diagnosed or repaired; however, the mechanic observed the rattling sound and associated the sound with the cam phaser. The manufacturer was notified of the failure. The failure mileage was 60,000.

NHTSA ODI 11655755

The contact owns a 2017 Ford F-150. The contact stated while the vehicle was parked, the vehicle was started, and the contact became aware of an abnormal knocking sound coming from the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed with failed cam phasers. The contact was informed that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. Additionally, the contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 112,000.

NHTSA ODI 11655867

while installing new shocks my mechanic saw that the frame is rusted to the point of being unsafe to drive, some of the connections of the truck bed and cab we so rusted they were disconnected. there were holes 1-2" in diameter in the main frame. took the truck to local dealer which inspected it ask said the frame needed to be changed, when I asked if the truck was safe to drive the service rep did not want to answer the question, only said "frame has to be changed" I left the truck there as I did not want to sign any release of liability as felt unsafe driving the truck. I am first owner, bought the truck brand new and always maintained it and took good care of it.

NHTSA ODI 11655930

Transmission error codes P0706 and P0707. Causes vehicle to be non operational. Cause is due to a bad sensor the lead frame in the valve body of the 6R80 transmission. On the 2011-2014 model years there was a recall issued, but the problem still exists I. The 2015-2017 model years. In my case, the module is failing at 8yrs/92750 miles.

NHTSA ODI 11655716

Have had issues with transmission for years and was checked previously and dealer said no problems. Seems like it was down shifting for no reason. No recalls. In 2024 while driving I experienced sudden loss of power and seemed like down shifting from transmission on major highway and almost came to a stop in the middle of the lane. This was frightening! This continued to happen. Took to dealer and they said I had to replace the transmission.

NHTSA ODI 11655413

The contact owns a 2017 Ford F-150. The contact stated that while his son was driving approximately 60-70 MPH, the low oil pressure warning light illuminated, and the vehicle stalled. The contact's son was able to pull over to the side of the road. The vehicle failed to restart and was towed to an unknown dealer, where it was diagnosed with engine failure. The dealer informed the contact that the failure could be related to a defective oil pump, and that there were metal shavings inside the oil. The vehicle was then towed to the private dealer where it was purchased, and the same assessment was made. The dealer determined that the engine needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure, and a case was filed. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 156,000.

NHTSA ODI 11654494

The contact owns a 2017 Ford F-150. The contact stated while driving at an undisclosed speed, an unknown error message was displayed on the instrument panel. There was no warning light illuminated. The vehicle was turned off and failed to restart. The contact stated that an unknown warning light was illuminated. The contact pushed the vehicle over to the shoulder of the roadway. The contact stated that the failure had occurred in the middle of the highway with his two minor children seated inside the vehicle during the failure. The vehicle was towed to the dealer where it was diagnosed with a fractured oil valve cover, allowing oil to drain onto the alternator and connector. The contact was informed that the oil valve cover and alternator needed to be replaced. In addition, the contact was informed that the oil pressure sensor needed to be replaced. The contact was informed that the failure was the result of the oil pan leaking. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 80,000.

NHTSA ODI 11653884

The contact owns a 2017 Ford F-150. The contact stated that the vehicle was making an abnormal rattling sound on cold starts. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed, and the dealer determined that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that a case would be submitted for goodwill assistance. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 90,000.

NHTSA ODI 11653941

On a regular and routine basis, the vehicle is known to have difficulty in shifting between 3rd and 5th gear. Often times, while shifting, the transmission will hesitate to shift before lurching into the next gear. The vehicle is equipped with a 10R80 transmission and has previously encountered issues with the Cam Phasers. Cam Phasers have been replaced, but no work has been performed on the transmission. Driver can replicate the issue on almost every drive.

NHTSA ODI 11653618

The contact owns a 2017 Ford F-150. The contact stated while driving at slow speeds in a parking area, the rear passenger’s side doors opened unintendedly. The door ajar warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with both passenger’s side door latches. The vehicle was repaired, but the failure reoccurred. The vehicle was taken to the dealer, who then diagnosed a failure with the passenger’s side door latch cables. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 17V652000 (Latches/Locks/Linkages), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 158,000.

NHTSA ODI 11653652

While driving at highway speed, transmission will downshift into 5th gear mostly, but at times down to 3rd gear. Street driving, it will at times downshift all the way down to 1st gear. Whenever switching from Drive to reverse, it won't go. Have to switch back and forth between the two until it engages. Noticed this issue doesn't happen until the transmission temperature is over 200°.

NHTSA ODI 11653704

The contact owns a 2017 Ford F-150. The contact stated that while driving at various speeds, the transmission malfunctioned, causing the vehicle to violently jerk and hesitate. The cause of the failure was not yet determined. The local dealer was not yet been contacted. The manufacturer was notified of the failure and referred the contact to the local dealer for assistance. The failure mileage was 170,000.

NHTSA ODI 11653374

On March 30th I filed a complaint #11654561. Since that time the vehicle has progressively gotten worse. Traveling at approximately 55 mph the tires suddenly locked up/stopped rolling at normal speed, jerked the truck and I was flung forward. the vehicle would not go over 15 mph AGAIN! Then, on [XXX] I was traveling home approximately 65 mph and truck downshifted and wouldn't move beyond 20 mph. This is getting out of control that I continue to have transmission problems with this vehicle. Talking with a Ford representative he said many problems have been with the transmission conductor plate, there is a defect and having it replaced with any product other than the Ford piece seems to resolve the problem. This is incredible, Ford is telling me what the problem is and won't fix it. How many other people are going through this same problem and we as Ford customers are being scammed of safety repairs. My truck is invaluable to trade in and I'm terrified to drive it. Please, hear my distress and help with a recall to fix our vehicles. Additionally, I just bought this truck approximately 7 months ago. For the 1st 30 days all was OK but as soon as I started traveling at higher speeds this problem appeared. I am afraid for not only my safety but for other drivers if this truck continues to act not safe in traffic. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11653431

The contact owns a 2017 Ford F-150. The contact stated while driving at an undisclosed speed, the transmission unintendedly downshifted. No further information was available. The vehicle was taken to an unknown dealer, where it was diagnosed that there were metal shavings inside the transmission, causing the transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 12,000.

NHTSA ODI 11652786