What 1,066 owners told NHTSA about the 2017 Ford F-150 Crew Cab

The contact owns a 2017 Ford F-150. The contact stated that during cold starts, there was an abnormal rattling sound coming from the vehicle. The dealer was notified of the failure and informed the contact the vehicle could not be diagnosed free of charge because the warranty had expired. The vehicle was not diagnosed or repaired. The contact related the failure to Ford Campaign Number: 21N03. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 69,500.

NHTSA ODI 11665103

The contact owns a 2017 Ford F-150. The contact stated while driving at an undisclosed speed, there was an abnormal rattling sound coming from the vehicle and the vehicle was idling rough. The contact stated that the check engine warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The vehicle was scheduled for a diagnostic test. The contact stated that the vehicle was previously repaired, and the cam phasers and timing chain was replaced. The manufacturer was made aware of the failure. The failure mileage was approximately 99,000.

NHTSA ODI 11664510

Internal coolant leak issues leading to engine failure. Know defect publicly acknowledged by Ford as there is a class action lawsuit for the later models, but same engine (2.7L eco boost) My gauges do not register that my coolant is low or empty. I have taken it to the dealership twice in 6 months for the complaints of coolant loss. An independent mechanic suspects the same issues as the known defect leading to engine failure

NHTSA ODI 11664674

My apologies, I sent prematurely, case number 11664674 is already open, but I wanted to add to it. My 2017 Ford F-150 with the 2.7L EcoBoost engine has experienced recurring coolant loss and is now showing signs of internal engine damage. I initially reported the issue to the Ford dealership in November 2024, but no issue was found. On May 23, 2025, the dealership told me I need a new engine. My independent mechanic suspects cracked intake valves or internal coolant intrusion — a known defect in the 2.7L EcoBoost engine. This appears to be the same issue identified in class action lawsuits and previous NHTSA complaints. I feel the vehicle is now undrivable due to my fear of imminent engine failure. My extended warranty expired in December 2023, but the problem started well before that with white smoke coming out of the tail pipe upon cold starting. I am requesting NHTSA investigate these recurring issues, as this appears to be a widespread and unsafe defect affecting multiple years of the Ford 2.7L EcoBoost engine. VIN: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11664677

The contact owns a 2017 Ford F-150. The contact stated that upon starting the vehicle, there was an abnormal knocking sound coming from the vehicle. The contact stated that there was a cold start rattling sound coming from the vehicle. There were no warning lights illuminated. The contact stated that the failure was related to Customer Satisfaction Program: 21N03 (Certain 2017-2020 Model Year F-150 Equipped with a 3.5L GTDI Engine Cam Phaser Replacement). The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 80,000.

NHTSA ODI 11664311

10r80 transmission has completely failed making the truck undriveable

NHTSA ODI 11664070

The contact owns a 2017 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V236000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11663733

I'm reporting an issue that was previously reported on earlier model F150's with the transmission sensor. I had an error code come up and the truck would not shift out of 3rd gear. After taking it to the shop they said it was likely the speed sensor within the transmission, and that the whole transmission casing and sensor needed to be replaced since it causes issues with shifting. After research, this has been under investigation, and clearly needs to be addressed. This is going to cost thousands to repair an issue that has been known on these 6 speed transmissions by Ford. Link to the article is found here: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11663324

While driving aout 50 mph in drive truck suddenly downshifted to second gear locking the rear tires up and nearly getting rear ended by another car. The drive indicator light was flickering and the manual M2 was lit up as if it didnt know if it was in manual shift mode. stopped on the side of road and turned vehicle off and back on but problem continued. About a mile or so down the road the problem stopped. taking to the dealer today to have checked out. no codes were thrown.

NHTSA ODI 11663398

The cam phasers wear prematurely causing possible issues with engine timing and engine failure

NHTSA ODI 11663072

The contact owns a 2017 Ford F-150. The contact stated that the engine was making an abnormal rattling sound on cold starts. The vehicle was taken to an independent mechanic, where the contact was informed that the vehicle could be experiencing a cam phaser failure. The contact related to the failure to Ford Campaign Number: 21N03. An unknown dealer was notified of the failure and informed the contact that the vehicle was not covered under warranty. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 114,000.

NHTSA ODI 11663095

The contact owns a 2017 Ford F-150. The contact stated that the vehicle was making an abnormal rattling sound on cold starts. Additionally, the contact stated that the engine lifters made an abnormal sound while driving. The contact stated that the failure had progressively worsened. An unknown warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the cam phasers had failed and needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact the vehicle was not covered under Ford Campaign Number: 21N03. The failure mileage was approximately 75,000.

NHTSA ODI 11662050

The contact owns a 2017 Ford F-150. The contact stated that after entering the vehicle and attempting to close the door, several attempts were needed before the latch secured the door closed. There was no warning lights illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 18N03. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.

NHTSA ODI 11662146

The contact owns a 2017 Ford F-150. The contact stated that upon starting the vehicle, there was an abnormal rattling sound coming from the engine. There was no warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the cam phasers were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 44,000.

NHTSA ODI 11661965

Noticed 6months after purchase on our way to Juneau Alaska from Arizona. I was driving my 2017 F150 and pulling a 8’x12’ toy hauler trailer on freeway doing 65 mph, I merged lanes to get off the freeway on off ramp. I took my foot off the accelerator got about half way down ramp and the transmission did major downshift to like second gear. Didn’t know what to expect so I just changed it from tow haul mode to drive mode on the end of the shifter handle. It seem to make it the rest of the way to Juneau Alaska. Just thought it was a weird one time thing. Didn’t really have any issues again till about 2022. I was driving in Juneau doing 60mph with my wife , mother and father in-law in the back seats and experienced it again, a major downshift not sure to what gear, it really threw all of us forward and luckily no one was behind me at the time or I would have been rear ended. Very scary to be driving on the road. Also noticed a couple more times when it did that there was nothing, no acceleration on the gas pedal. It seems to come and go. I took it in to the only place that repairs Fords here where I live. My five year factory warranty expired, I had a eight year extended but they would not cover the expense because they are not a official Ford dealer. I paid $1,834.38 to have the main control MB3Z-7A100-A part in the transmission replaced with filter, fluid replaced to at the same time. It seem to have fixed the high speed downshift for now, but noticed at slow speeds on deceleration letting my foot off accelerator I noticed it slips from like third to neutral and if I go to re-excelerate it slips back up to gear it left. There needs to be a National Recall on these Transmissions just like the 2014 F150’s. The Dealers are still using the same parts and build of these transmission’s as they did back then. Please put out a recall because after years of this issue it sounds like there are thousands of others dealing with this issue.

NHTSA ODI 11661736

Cam phaser rattle and need to be replaced on 3.5L eco boost. Ford had acknowledged this has been a larger problem and addresses a consumer report to notify public. Cam Phaser were upgraded in 2020 due to mechanical errors.

NHTSA ODI 11661594

Transmission suddenly downshifting. Slamming into gear. Not catching. Due to electrical problem.

NHTSA ODI 11661537

The moonroof gets stuck while I try to close it and stays open

NHTSA ODI 11660780

The contact owns a 2017 Ford F-150. The contact stated while attempting to start the vehicle, the vehicle was shuddering abnormally. There was no warning light illuminated. The vehicle was driven twice and towed to a local dealer; where the cam phasers were replaced on three occasions; however, the failure persisted. The vehicle was taken back to the same local dealer where it was diagnosed with the failure. The manufacturer was notified of the failure and transferred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 32,000. The VIN was not available.

NHTSA ODI 11660469

For the 4th time I am driving my truck, unexpectedly out of nowhere the transmission shifts, tires lock up, I am perked into the steering wheel and can't accelerate over 15 mph. Cars forced to dodge around me, horns blowing and I have no choice other than creeping on side of road until I decides to move. Please do something about thus hazard before something more serious happens

NHTSA ODI 11660156

The contact owns a 2017 Ford F-150. The contact stated while driving 80 MPH, the transmission unexpectedly downshifted from eighth gear to first gear. Additionally, the vehicle jerked. The vehicle was driven to the independent mechanic where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The transmission was rebuilt, and the vehicle was repaired; however, the failure reoccurred. The contact stated that while driving at 35-40 MPH, the transmission was in tenth gear. No warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 135,000.

NHTSA ODI 11659989

Backup camera inoperable, unsafe

NHTSA ODI 11659466

On [XXX] while driving at 70mph on [XXX] my 2017 F-150 began to shift into multiple gears causing the computer to shut down the trans causing me to coast from the center lane off to the shoulder. the truck shut down. and would not allow me to shift until the computer reset and then allowed me to go home. This happened again on Friday [XXX] leaving me stranded for 20 min in the center turn lane in Berea Ky. I Called the local for dealer who advised they had never seen this issue. I called Ford Customer Care and filed a complaint. on April 7th i took it to Richmond Ky AAMCO Transmission. They advised there is a TSB (technical service Bulletin on the LEAD Frame. The Lead frame houses all the electronic components to the shift solenoid plate. this frame unit is the culprit. and gets dirt between the solenoid electric pigtails causing shorts which causes the trans to freakout. Needless to say it cost me 1600.00 to get this issue fixed. they replaced the lead frame put in a fam spacer that protects the the sominoid connections, the also replaced the solenoid valve plate. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11659625

The contact owns a 2017 Ford F-150. The contact stated that while driving 30-35 MPH, the vehicle jerked while in first gear and briefly lost motive power before slamming into gear. The gear shifter notification disappeared. The contact pulled over to the side of the road and turned off the vehicle. The vehicle was restarted; however, the vehicle was driving roughly before downshifting to first gear. The vehicle was taken to a dealer who diagnosed that the transmission lead frame was damaged, which short-circuited the PCM (Power Train Module) and caused the transmission to fail. The contact was advised that the PCM and transmission needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and transferred the contact to the NHTSA Hotline. The failure mileage was approximately 66,000.

NHTSA ODI 11658419

Back up camera blue screen in 2017 ford f150

NHTSA ODI 11658483