What 1,066 owners told NHTSA about the 2017 Ford F-150 Crew Cab

Engine has began making lots of noises such as ticking and banging. Loss of power when driving the vehicle, extremely high fuel consumption resulting in maybe 10mpg with an 2.7 eco boost engine. Every start up of the vehicle results in large clouds of blue smoke emitting from the exhaust. I believe my engine is having the same failure as the new recall and my vehicle shall be included even though it’s a 2017. Why is mine not included when all the signs are pointing to the exact same issue. For the exact same engine

NHTSA ODI 11612470

We have purchased this vehicle as a used vehicle and shortly after we purchase, the check engine light came on. We were advised to replace some solenoid(s) on the engine but that did not address the issue. The technician advised that we can continue replacing parts in the engine that would total around $3000 but there is no guarantee that it will address the issue and the most common fix they had was to replace the engine as this seems to be a common problem around F150 owners. We have received a second opinion from a local Ford dealership and they recommended replacing the engine as well which we ended up doing.

NHTSA ODI 11612561

The contact owns a 2017 Ford F-150. The contact stated that the vehicle made an abnormal rattling sound on cold starts. The dealer was notified of the failure and informed the contact that the failure was related to Ford Campaign Number: 21N03. The vehicle was not diagnosed or repaired. The contact stated that the cam phaser was previously replaced under an Extended Warranty coverage; however, the failure persisted. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 35,000.

NHTSA ODI 11612588

The contact owns a 2017 Ford F-150. The contact stated while driving 45 MPH, the vehicle hesitated and shifted out of gear independently. The vehicle was towed to the local dealer where it was diagnosed and determined that the transmission had failed and needed to be repaired or replaced. The vehicle was not repaired. The manufacturer was notified on the failure. The approximate failure mileage was 48,000.

NHTSA ODI 11612611

I am writing to formally submit a complaint regarding persistent and significant issues with the cam phasers in my 2017 Ford F-150 3.5 EcoBoost. I purchased the vehicle in December 2022 with 70,000 miles on it. Since then, I have experienced ongoing cam phaser problems, which have led to considerable inconvenience and expense. In February 2023, with 82,000 miles on the vehicle, I took it to a dealership for diagnoses. Unfortunately, this repair was quoted at $8,000. The repair involved: •Checking engine light diagnosis and verification of cam phaser failure. •Removal and replacement of timing chains, phasers, chain tensioners, valve covers, gaskets, and other related components. •Reinstallation and testing to ensure the problem was resolved. I believe Ford should cover these costs since the cam phaser issue is widely known and documented as a design flaw in the 3.5L EcoBoost engines, particularly those produced before 2021. Ford acknowledged this issue and updated the cam phaser design in 2021, but many owners, including myself, have experienced failures despite adhering to recommended maintenance and service procedures . I urge the NHTSA to investigate this matter further and hold Ford accountable for the costs associated with these known defects. Thank you for your attention to this matter.

NHTSA ODI 11612626

Paint peeling off from roof area exposing bare metal.

NHTSA ODI 11612309

After researching, I found multiple videos on YouTube and hundreds of replies saying that people have had the same problem and don't know why there is not a recall on this problem. 2017 ford 3.5L eco boost engine has plastic valve covers that crack and leak oil(dangerous due to flammability). I found this problem since I was researching a vvt solenoid after scanning and finding code p0022. I have not replaced the solenoid due to this problem. If the valve covers keep cracking, this code will continue to pop and it will be an endless loop of replacing parts. Please help. Pictures don't load. Please reach out if you need any additional information or closer up pictures. I can provide anything you need. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11612025

Vehicle stuck in 7th gear upon starting.

NHTSA ODI 11611905

Pressurized fuel line routed over the fuel tank started leaking. It is being repaired now. The shop doing the repair claims this is the third one this year. Fuel squirts out under the bed of the truck. I have a video of how it looks.

NHTSA ODI 11611610

The contact owns a 2017 Ford F-150. The contact stated while cold starting the vehicle, the vehicle was idling roughly, and the entire vehicle was vibrating. The contact was not aware of any warning lights being illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the cam phasers needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred two more times and the dealer replaced the cam phasers. The contact stated that the failure had reoccurred but was advised by the dealer that the vehicle was no longer under warranty. The manufacturer was informed of the failure. The contact researched online and related the failure to Customer Satisfaction Program: 21N03 Cam Phaser replacement (Engine and Engine Cooling). The failure mileage was approximately 83,000.

NHTSA ODI 11611631

The truck was parked overnight and operating normal. I started it up the next day and the brake pedal went straight to the floor. It's leaking brake fluid all over from the front passenger brake hose. The dealership says it is not under recall or fixable by warranty. This could have been extremely dangerous on a highway or while towing. This vehicle has just over 61k miles.

NHTSA ODI 11611703

The contact owns a 2017 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle unexpectedly downshifted with no warning lights illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 159,000.

NHTSA ODI 11610943

Ive had a few incidents where the vehicle shifted so hard into a lower gear that the tires made a sound. I thought the truck was going to break. I can have some one behind and I would be rear ended. My truck will get in a wreck just a matter of time. Especially if there is a turn, rain, snow, ice, a hill, or someone behind me. Other incidents with the powertrain have happened like not wanting to shift and the lights start blinking. The truck doesn't know what to do. So if this happens at a stop light, a stop sign, parking lot on the highway, I will probably get in a wreck. I've had it checked by a couple mechanics and they don't know. Its all over the forums of people having issues but nobody has a solution. And if there is a solution its very expensive. And not really sure if that fixes the issue. Its a very unsafe vehicle and only a matter of time before Ford gets sued for millions. I've already made a claim with Ford. They have refused to help me in the situation.

NHTSA ODI 11610610

The contact owns a 2017 Ford F-150. The contact stated that while the vehicle was at the independent mechanic for a service appointment, the contact requested that the driver's side fog light be replaced. The contact was informed that the fog light was not faulty; however, the contact was informed that the driver's fog light was inoperable due to a power outage in the fog light housing. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 128,086.

NHTSA ODI 11610543

When driving on hills or moving from a stop to get into traffic the vehicle will go from 4th gear to 1st and won’t accelerate. After this happens I’m alerted with “Powertrain system fault”. This causes a safety issue for me and others because on hills it won’t accelerate and it rolls backwards. From a stop trying to get into traffic it won’t move and becomes a collision waiting to happen. This problem happens very frequently but hasn’t been confirmed or inspected yet. The only warnings are “Powertrain System fault” No systems and first appeared late June of 2024

NHTSA ODI 11609948

The thin decorative steel cover on the wheel lug nuts are cracking at the corners and deforming to the extent that they would be difficult to get off with the provided tire wrench in a roadside tire failure. My tire shop had to drive a socket on, then drive it off.

NHTSA ODI 11610058

The contact owns a 2017 Ford F-150. The contact stated that there was a significant oil leak underneath the vehicle. The contact stated that there was an abnormal amount of white smoke coming from the exhaust pipe while the vehicle was started and running. The vehicle was taken to the dealer where it was determined that the oil pan was leaking and needed to be replaced. The oil pan was replaced; however, the failure had persisted. The oil pan had been replaced three times however, the failure persisted. The contact became aware of Technical Service Bulletin: 23/2083, NHTSA ID Number: 10233594 (Engine and Engine Cooling) and related the failure to the TSB. The manufacturer was made aware of the failure. The manufacturer confirmed the vehicle was not covered under the Technical Service Bulletin nor under warranty. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.

NHTSA ODI 11609892

I have defective Cam Phasers for the second time resulting in rattling on startup. For the first event, the issue was handled under warranty. I understand that the cam phasers have been redesigned and he old design was apparently installed in my vehicle. This repair is extremely expensive and even, Cynthia, the Ford Cust Svc rep stated that this is a very common issue. The second event started [XXX] with about 125,000 miles on my odometer. Ford Case # is [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11609401

After driving at highway speed, 75-80 MPH for about 6 hours, the steering felt heavy, minor steering input resulted in major directional changes. The steering direction felt locked in that minor turn position and required significant effort over what was normal to return the direction to straight and that action caused a dramatic directional change. Upon my return home, I had the vehicle inspected by the dealer, Kelly Ford in Melbourne Florida and they could not identify or duplicate the problem. I have significant experience in vehicle operation, including being a Certified Emergency Vehicle Operations driving instructor and this condition was extremely dangerous. Controlling the vehicle, keeping it in a lane and recovering from navigating curves in the road was a significant challenge. There were no notifications of an issue displayed on the dashboard before, during or after the event. The problem was not an issue at lower speed, below 45 MPH after exiting the highway or when running at highway speed with everything cold from an overnight park until after 5-6 hours of operation at highway speed when the issue returned. After the initial onset of the issue on July 30, It reoccured on July 31. Our trips ater that were shorter until August 6 on our drive from Wilson NC to our home in Palm Bay FL when the problem recurred. On what for me is a normal drive, the steering was again very heavy feeling and the steering unpredictable when driving on the Florida turnpike on August 13 from my home in Palm Bay FL to Fort Lauderdale FL

NHTSA ODI 11609558

My F150 has an inherent design defect which makes them predisposed to leak coolant, including allowing the coolant to seep into the engine cylinder, which causes overheating and cylinder head cracking, and can cause the engine to misfire, suddenly stall, or even catch fire while driving. My truck currently has this issue it have white/gray smoke coming from the exhaust and has a coolant leaking issue causing it to come out of the tailpipe. This is 100% a manufacturing issue. I have always had my maintenance done at the dealership, examples of oil changes, and things like that. I have owned the vehicle since brand new engine issue is at no fault of mine.

NHTSA ODI 11609274

TRANSMISSION DOWNSHIFTED AT HIGHWAY SPEED IN RUSH HOUR TRAFFIC AND LOCKED UP REAR TIRES

NHTSA ODI 11608930

Went to hit the brakes and they went all the way to the floor and come to find out the brake line was completely shredded. I have it at Les Schwab tire center in Lincoln city right now getting fixed. It’s going to cost me $950 for all of this. And now my kids and I are stranded.

NHTSA ODI 11608964

Went to my honest Big O tire shop for tire rotation. Informed that lug nuts on wheels were very hard to remove. Recommended it replace them next oil change. Why wouldn't this be a Ford problem and a recall issue? Seems to me to be dangerous and a real problem with a flat tire changed on the road.

NHTSA ODI 11608432

The contact owns a 2017 Ford F-150. The contact stated that when the vehicle was started, there was a loud rattling sound coming from the engine compartment. Additionally, the contact stated that on several occasions while driving at various speeds, the transmission failed to operate properly. The vehicle was taken to a dealer where it was diagnosed that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 63,000.

NHTSA ODI 11608456

Truck makes loud clanking noises while shifting. Has very hard shifts between gears upon acceleration and braking. Holds transmission in certain gear till the truck almost redlines before it very aggressively shifts. Makes a grinding type sound when accelerating at low rpm.

NHTSA ODI 11607799