What 1,066 owners told NHTSA about the 2017 Ford F-150 Crew Cab

My transmission will down shift into 2 gear no matter how fast I'm driving and my gear position on the dash goes out but no check engine like has come on yet this has happened multiple times in the pass couple weeks. The last time I was driving at 65 MPH and the truck down shifted and locked the back tires up and motor RPM hit 8000. The truck slid about 200 yards before it slowed down and started shifting back into 6th gear. I was pushed up into the steering wheel if my seat belt would have stopped me I could have hit the windshield. I refuse to drive this truck until it is fixed and can be proven it will not happen again. Thanks for looking into this...

NHTSA ODI 11607836

The contact owns a 2017 Ford F-150. The contact stated while driving approximately 50 MPH, the transmission unexpectedly downshifted. In addition, the contact stated the transmission would remain stuck in 1st gear. The vehicle was taken to a local dealer where it was diagnosed and determined that the failure was related to NHTSA Campaign Number: 24V444000 (Power Train); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 145,000.

NHTSA ODI 11607543

The contact owns a 2017 Ford F-150. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted, and the vehicle stalled. The power train warning light was illuminated. The vehicle was able to restart; however, the failure recurred while driving. An unknown dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 102,000.

NHTSA ODI 11606724

The 5.0L Ford F-150 Engine experienced a P2005 :Manifold Runner Control Stuck Open Bank 2. This code triggers when the powertrain control module (PCM) can't control the intake manifold runner as requested . It also experienced a P2007 This code may be set due to a bad intake manifold runner solenoid or actuator with a mechanical failure within the intake manifold runner system. symptoms included poor engine performance, reduced fuel efficiency, and engine surge. It also has a P2019 DTC CODE related to the intake manifold flow control valve/position sensor, also called known as a IMRC valve/sensor (typically located at one end of the intake manifold) which helps the vehicle’s PCM control the amount of air being allowed into the engine at various RPMs. This code is set for Bank 2 errors. This is a safety issue as my vehicle slowed down and experienced significant power loss on the highway. FORD is aware of this problem with defective parts and has not issued a recall. FORD'S answer is have the entire intake manifold replaced at the owners cost.

NHTSA ODI 11606496

I am writing to formally submit a complaint regarding persistent and significant issues with the cam phasers in my 2017 Ford F-150 EcoBoost. I purchased the vehicle in December 2019 with 40,000 miles on it. Since then, I have experienced ongoing cam phaser problems, which have led to considerable inconvenience and expense. In February 2022, with 92,000 miles on the vehicle, I took it to a dealership for reprogramming as per Ford’s Customer Satisfaction Program (CSP). Unfortunately, this did not resolve the issue. The cam phaser problems persisted, ultimately resulting in a major repair on June 17, 2024, when the truck had 134,000 miles, costing $4,100. The repair involved: •Checking engine light diagnosis and verification of cam phaser failure. •Removal and replacement of timing chains, phasers, chain tensioners, valve covers, gaskets, and other related components. •Reinstallation and testing to ensure the problem was resolved. I believe Ford should cover these costs since the cam phaser issue is widely known and documented as a design flaw in the 3.5L EcoBoost engines, particularly those produced before 2021. Ford acknowledged this issue and updated the cam phaser design in 2021, but many owners, including myself, have experienced failures despite adhering to recommended maintenance and service procedures . I urge the NHTSA to investigate this matter further and hold Ford accountable for the costs associated with these known defects. Thank you for your attention to this matter.

NHTSA ODI 11605825

My F150 has had the VCTS Units replaced four times. Two times at my expense costing me over $2000 each time. Ford fixed the problem under warranty once while it was still under warranty. They also did a reprogram that was to fix the problem but the problem did come back. I have now had to replace the VCTS twice at my expense for a total of four times since purchasing the truck and each time I am told the new parts are the fix. The second problem is the transmission slams out of gear while accelerating to pass other cars. Truck started to jerk and stop and shift sporadically into different gears. attached is one receipt. More are available. I will have one more after today's submission for nearly $2000 is repair for the same fix in under 50,000 miles since the last fix.

NHTSA ODI 11605209

The contact's boyfriend owns a 2017 Ford F-150. The contact stated that while driving, there was an abnormal rattling sound coming from the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the turbo needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken to the local dealer again, where it was diagnosed that the cam phaser needed to be replaced. The vehicle was repaired, but the failure recurred. While driving 75 MPH, the vehicle lost motive power and shutoff. The vehicle was towed to the local dealer, where it was diagnosed that the spark plugs needed to be replaced. The vehicle was repaired, but the failure persisted. The manufacturer was not contacted. The failure mileage was approximately 83,000.

NHTSA ODI 11605217

In multiple cases the transmission will shift from its current gear down to first. The incident has happened at various speeds and various gears.

NHTSA ODI 11604862

2017 Ford F150 5.0 w/6speed transmission experienced the following: While stopped at the redlight with brakes applied, my vehicle lunged forward as if hit from behind. After the light turned green, I accelerating, my truck throws up a message on dashboard with the orange wrench saying See Manual while at the same time, the transmission downshifted to 2nd gear for a few seconds then accelerated normally. After about 30 seconds, the message disappeared. No check engine light yet. Two evenings later, my truck downshifted to 2nd gear again for 2-3 seconds while driving at 60 mph then upshifted to 6th gear, the gear indicator (P R N D M 1 2) started to show that I was not in any gear then showed then I was in neutral. This neutral indication lasted until I got home 5 mins later.

NHTSA ODI 11604896

The contact owns a 2017 Ford F-150. The contact stated while driving at various speeds, there was an abnormal rattling sound coming from under the hood. No warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed that 4 cam shaft phasers had failed. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 21N03; however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 90,000.

NHTSA ODI 11604237

The contact owns a 2017 Ford F-150. The contact stated that while his son was driving approximately 35 MPH, the brake pedal was depressed; however, the vehicle jolted forward. Additionally, the driver's side front wheel was shaking. The vehicle was taken to the residence. The vehicle was taken to a dealer where it was diagnosed that the sub frame needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 98,882.

NHTSA ODI 11603973

F150 lug nuts have a cap that is prone to "swelling" after many tire rotations, especially if mechanic uses a pneumatic wrench with poor sockets. "Swollen lug nuts" make them extremely difficult to remove to change tires. Fortunately, I caught this in time on my truck and with much difficulty, replaced them with better lug nuts. If I had a flat tire with swollen lug nuts, I would probably would now have the right tools to remove the tire causing a possible safety hazard on the road.

NHTSA ODI 11603706

The contact owns a 2017 Ford F-150. The contact stated that on several occasions while driving at various speeds and while in reverse, the vehicle jerked abnormally. The power train warning light was illuminated on several occasions. The vehicle was taken to a dealer; however, the failure was not able to be replicated. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 72,300.

NHTSA ODI 11603742

The contact owns a 2017 Ford F-150. The contact stated that while cold starting the vehicle, the vehicle made an abnormal knocking sound coming from the engine compartment and the vehicle was idling roughly. The contact stated that the check engine warning light was illuminated. The contact stated that once the vehicle had warmed up, the vehicle operated normally. The contact had taken the vehicle to a local dealer. The vehicle was diagnosed, and it was determined that the cam phasers needed to be replaced. The vehicle was not repaired. The dealer informed the contact of Manufacturer Recall Campaign Number: 21N03 (Engine and Engine Cooling) however, the vehicle was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 68,000.

NHTSA ODI 11603382

I was driving at 65mph on the freeway when suddenly the gear selection starts to blink and the truck went from 65mph on 6th gear to 2nd gear. The truck would not shift to 3rd gear, the service light came up and the wrench light. The codes that came up at P0706 and P0707. I noticed via forums and YouTube that this is a problem multiple drivers have been experiencing. To fix this issue is from $800 to 3,500 due to the Frame lead going out.

NHTSA ODI 11603059

The contact owns a 2017 Ford F-150. The contact stated while pulling out of a parking lot and making a right turn, the vehicle suddenly shut off in the middle of the road. The vehicle was able to restart but lost power steering functionality. The vehicle was towed to a nearby yard. The contact then resumed driving. The contact stated that the failure recurred while driving on two other occasions, causing the vehicle to be towed. The vehicle was towed to the dealer, where the vehicle restarted independently. The vehicle was not diagnosed or repaired. Upon investigating the failure, the contact noticed that the front tires were rubbing against the coil springs housing while turning, causing the vehicle to shut off. The vehicle was taken back to the dealer, where the contact was advised to purchase spacers that needed to be installed between the tires and the coil springs housing to prevent the failure from recurring. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 15,000.

NHTSA ODI 11602865

The contact owns a 2017 Ford F-150. The contact stated while starting the vehicle, the vehicle made an abnormal rattling sound. An independent mechanic diagnosed the vehicle at the residence and determined that the cam phaser needed to be replaced. The contact related the failure to Ford Campaign Number: 21N03 (Engine Cam Phaser Replacement) Engine and Engine Cooling. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 150,000.

NHTSA ODI 11602872

The contact owns a 2017 Ford F-150. The contact stated while driving 50 MPH, the sunroof failed to close as needed. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the sunroof motor and framework on the sunroof needed to be replaced. The vehicle was not repaired. The contact was referred to the manufacturer by the dealer. The manufacturer was contacted, and the contact was informed about Technical Service Bulletin: 18-2374, but no assistance was provided. The failure mileage was approximately 140,000.

NHTSA ODI 11602904

While driving the truck will suddenly shift down, lose power and transmission will shift from 10 to 1 very fast causing near accidents many times. I have had it in a repair shop and have been told it is a faulty transmission. This happens every time we are on a road where speed is over 50

NHTSA ODI 11602924

The contact owns a 2017 Ford F-150. The contact stated that while driving on several occasions at various speeds, the vehicle downshifted inadvertently, and the vehicle lost motive power for 10-20 seconds. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 91,000.

NHTSA ODI 11602855

I have a 2017 F150 that has this exact same down shifting issue mentioned in the following recall. “Ford Motor Company (Ford) Recall No. 24S37 Chronology CERTAIN 2014 FORD F-150 VEHICLES EQUIPPED WITH 6-SPEED AUTOMATIC TRANSMISSIONS – UNEXPECTED TRANSMISSION DOWNSHIFT.” This issue has happened to me several times at various speed. The issue started occurring several months ago. There is no way to predict when the issue will occur, it’s completely random. I have taken it to an independent mechanic who was not able to reproduce the issue or diagnose the problem. There were no codes stored in the scanner tool they use. I have not taken it to Ford since there is no way they can reproduce the issue. I have reported it to Ford, case CXH-02297813-T0J8Q0 There was a recall previously for the same issue for 2011-2013 years and has now since been expanded to include 2014. The Ford reference number for the previous recall is 19S07. My 2017 F150 has the same transmission and it seems like more than a coincidence that I have experienced the exact same issue and have the same transmission. I believe that Ford needs to investigate all year models that have the same transmission and expand their recall to include them. I’m assuming the only included 2014 recently because they got complaints from owners?

NHTSA ODI 11602323

The contact owns a 2017 Ford F-150. The contact stated that while driving at various speeds on three separate occasions, the vehicle downshifted, lost motive power, and failed to accelerate as intended. The power train warning light was illuminated. The vehicle was steered to the side of the road and restarted each time. The vehicle was taken to a dealer where it was diagnosed that the lead frame and transmission needed to be replaced. The vehicle was not repaired. The vehicle was then taken to an independent mechanic where it was diagnosed that the lead frame and transmission needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 110,000.

NHTSA ODI 11601460

The contact owns a 2017 Ford F-150. The contact stated while driving 70 MPH, the transmission unexpectedly downshifted to first gear. The check engine warning light was illuminated. The contact stated that the failure was intermittent. The vehicle was taken to an independent mechanic where it was diagnosed with a failed transmission sensor. The contact was informed that the transmission sensor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact NHTSA Hotline to report the failure. The failure mileage was approximately 65,112.

NHTSA ODI 11601538

The contact owns a 2017 Ford F-150. The contact stated that when the vehicle was started, the valve sensors were abnormally loud. The vehicle was taken to the dealer where it was diagnosed with failed cam phaser sensors. The contact was informed that the cam phaser sensors needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 75,000.

NHTSA ODI 11601223

The transmission will lurch often, which results in significant engine acceleration hesitation and overall sense of temporary loss of control.

NHTSA ODI 11600879