What 1,066 owners told NHTSA about the 2017 Ford F-150 Crew Cab

2017 Ford f150 Raptor transmission 10r80 has been many complaints of Ford owners due to safety issues. My truck jerks from Park to drive. Also when driving, the gears don't shift correctly. I'm hoping their is a solution that Ford needs to pay and take care of this transmission problem. As in the meantime I have my Ford truck in the Dealership hoping it can be a Recall.

NHTSA ODI 11619773

Transmission down shifted into first gear. The tires locked up and the truck began sliding down the highway. I managed to steer the vehicle to the side of the road.I was driving about 60mph down a fairly busy highway. After the vehicle came to a stop it had to be towed to a dealership.

NHTSA ODI 11619728

The codes I uploaded the dealer is telling us that it is now requiring a new engine. All of the issues has an NTHS bulletin and is a recall on the same trucks same year except my Vin is cut off and not included, but is having the same exact issues as the ones in the recalls

NHTSA ODI 11617564

During a 5,000 mile vacation trip thru mountainous terrain the transmission wouldn't downshift properly and has continued since during everyday driving. There is vibration felt through the truck and steering wheel. I made an appointment at the Hanover Pa dealership and they verified the problem. The Ford garage had it 4 days and put in an entire rear drive shaft which didn't fix it. The next trip there, they replaced the torque converter which they immediately told me still didn't fix it and it's been there a week torn apart. They have now replaced almost $4,000 worth of apparently functional parts. Our last conversation was they don't know what is wrong and they need to contact Ford. The first hazard l face is the truck won't shift down in a timely manner, especially on hills to come to a full stop. The next hazard is the truck sitting at the Hanover Ford dealership, torn apart for yet another week and they aren't equipped with an answer.

NHTSA ODI 11617199

While driving 80 mph using cruise control on flat straight freeway, vehicle randomly would downshift from 10th gear into much lower gears, causing rapid deceleration. This happened multiple times, after transmission issues were reported to dealer and dealer "could not find any issues." Dealer eventually said new transmission was needed, replaced it, and then 30k miles later similar transmission issues are happening.

NHTSA ODI 11617258

The contact owns a 2017 Ford F-150. The contact stated that while cold starting the vehicle, there was an abnormal knocking sound coming from the vehicle. The contact stated that the failure had occurred twice. The vehicle was taken to the dealer where it was diagnosed with cam phaser failure. The contact was informed that the cam phasers needed to be replaced. The vehicle was not repaired. In addition, the contact stated that previously the failure had occurred in 2020 and the cam phasers were replaced under warranty. The contact stated that the same part number was used to complete the repair. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 119,000.

NHTSA ODI 11616608

The contact owns a 2017 Ford F-150. The contact stated that while driving at various speeds, there was an abnormal sound coming from the engine compartment. The contact stated that the failure had gotten progressively worse. The vehicle was taken to the local dealer where it was diagnosed that the cam phasers and differential had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 66,000.

NHTSA ODI 11616381

The contact owns a 2017 Ford F-150. The contact stated that while driving approximately 65 MPH, the image of a key was illuminated on the instrument panel. The contact stated that while inspecting the vehicle at the residence, the contact became aware that there was an oil leak on the ground underneath the engine. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that one of the cylinders in the engine was failing and there was an unstated failure within the transmission. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 37,322.

NHTSA ODI 11616523

My 2017 Ford F150 crew cab listed has chrome wheels on it. Just replaced the original tires on the chrome wheels and the chrome chips off. According to the tire company and the Ford dealer, these wheels are defective and Ford knows about it. The dealer said that Ford has replaced these wheels because of the chrome coming off which makes the wheels weak. I contact Ford customer service and they did not see a recall. Ford recommended a contact national Highway traffic safety association. File a case.

NHTSA ODI 11616131

After the vehicle was started, it made a loud fatal noise. When the engine was opened up, it had a broken timing chain and bent valves. Warning lights appeared after the motor quit. The vehicle had only 44,000 miles and was not used roughly. It had the routine oil changes. We contacted the local dealership and was told that it may take more than a year to get a replacement engine and that because it was out of warranty, there was nothing that could be done for us. We have the vehicle in a storage area while we try to decide what to do with it.

NHTSA ODI 11616265

The contact owns a 2017 Ford F-150. The contact stated while reversing into a parking space at approximately 2 MPH, the contact stated that the brake pedal was depressed and went to the floorboard. The contact was able to stop the vehicle. The contact observed that there was a trail of fluid coming from the driver's side front wheel well. The contact stated there was no warning light illuminated. The contact had the vehicle towed to a dealer who diagnosed the vehicle and determined that the passenger’s side front flexible brake line had ruptured. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic); however, the VIN was not included. The failure mileage was approximately 95,000.

NHTSA ODI 11615891

The contact owns a 2017 Ford F-150. The contact stated while decelerating, the transmission seized in third gear. The contact stated that later while attempting to accelerate from a stop light, the vehicle failed to immediately accelerate forward. The contact stated that while driving at highway speeds, the transmission failed to shift from fifth to six gear. During the failure, the RPMs increased but the vehicle failed to respond as needed. The vehicle was taken to the local mechanic who replaced the transmission fluid, but the failure persisted. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure but no assistance was offered. The failure mileage was 120,000.

NHTSA ODI 11615915

The contact owns a 2017 Ford F-150. The contact stated that while driving in the rain, the horn and hazard lights independently activated. The door latch failed to operate as needed when the temperature was at 36 degrees. The contact had to turn on the heater for the doors to open. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the BPS needed to be replaced due to moisture. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 132,000.

NHTSA ODI 11616000

The contact owns a 2017 Ford F-150. The contact stated while driving 35 MPH, the check engine warning light illuminated. Additionally, the contact stated that while the vehicle was parked, he observed a noise coming from the engine compartment. The vehicle was restarted but the failure persisted. The vehicle was taken to a dealer where it was diagnosed that the cam phasers were fractured and needed to be replaced. The manufacturer was notified of the failure. The failure mileage was 36,350.

NHTSA ODI 11614903

While driving down the interstate the truck randomly started shifting into all the gears randomly which was making the rear tires seem to lock up. The dash instrument panel had the gears randomly cycling through them also.

NHTSA ODI 11614646

On 8/19/24 the transmission started slipping mildly. 8/20/24 slipping progresses to total failure to engage. I was on the highway (10 miles out of town) when it became clear I would not make it to my destination- I pulled off at a driveway to turn around and attempt to make it to my mechanic. At the driveway, I placed the gearshift in reverse to make a 3 point turn; the gear would not engage and the truck rolled back into a ditch, with 1 tire suspended in the air, tetering at a wavering 45 degree angle. Leaning weight of all passengers uphill and placing truck in 4-high, the transmission did engage in drive and I was fortunately able to avert the seemingly inevitable rolling of the vehicle, and we were able to pull out onto the road. Terrifying. We made it to my mechanic, who ran codes and got: PO 772-00 and P2704-00. He sent me to the transmission shop, who told me they will not touch a Ford 10 spd tranny because they have so many problems. The Ford dealer has advised it needs a new transmission tot he tone of $10k. They encouraged contacting Ford Corporate. Ford Corporate informed me that yes, the 10 spd transmission do have a lot of known problems, and there are a number of recalls, based on date of manufacture and batch manufactured at specific plants. Though my truck is exhibiting the same catastrophic failure of the transmission as those recalled, Ford informed me my batch is not included in the recall and thus they will do absolutely nothing to help me and the pay will be my responsibility out of pocket. My case # with Ford corporate is CXH02611974.

NHTSA ODI 11614433

rattle during start up. VCT Cam phaser/timing chain tensioner rattle when starting up. Possible loss of oil pressure in the tensioner.

NHTSA ODI 11614454

The contact owns a 2017 Ford F-150. The contact stated that when the vehicle was started, there was a rattling sound coming from the engine compartment. The vehicle was taken to the dealer where it was diagnosed with cam phaser failure. The contact was informed that the cam phasers needed to be replaced. The vehicle was not repaired. The contact was informed of the Technical Service Bulletin: 23-2143; however, the contact was informed that the bulletin had expired. The contact stated that the vehicle had been taken to the dealer for the persistent failure since September 2022. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the repair was not covered under any special programs or recalls. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 72,200.

NHTSA ODI 11614245

The contact owns a 2017 Ford F-150. The contact stated that while his wife was driving 50-55 MPH, the vehicle lost power steering functionality. The Hill Assist warning light and the power steering assist warning lights were illuminated. The contact's wife was able to pull over to the side of the road. The vehicle was towed to the dealer, where it was diagnosed with rack and pinion failure; however, the part to do the repair was not available. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 61,000.

NHTSA ODI 11613997

I’ve taken the truck to a ford dealership and after running diagnostics they’ve told me they have to replace the whole transmission the problems I reported before they ran diagnostics were that when driving on hills or moving from a stop to get into traffic the vehicle will go from 4th gear to 1st and won't accelerate. When going into reverse it buffers and takes a second to engage in gear. After this happens I'm alerted with "Powertrain system fault" This causes a safety issue for me and others because on hills it won't accelerate and it rolls backwards. From a stop trying to get into traffic it won't move and becomes a collision waiting to happen. Before I took it in to a Ford dealership to look at , these problems became an everyday issue and the problems always happen and I was forced to not drive it to avoid further damage. The only warnings are "Powertrain System fault" No symptoms and first appeared late June of 2024.

NHTSA ODI 11613664

The contact owns a 2017 Ford F-150. The contact stated that while driving at an undisclosed speed, the oil pressure warning light illuminated. The vehicle made a knocking sound and then lost motive. The vehicle was towed to the dealer, where it was diagnosed with engine oil pump failure, and it was determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 59,296.

NHTSA ODI 11613522

Ford, the dealership, has diagnosed my vehicle with a Cam Phaser Issue. This should be covered under Fords Customer Satisfaction Program #21N03. Unfortunately Ford has outlined that my VIN is not part of this service bulletin even though it is the same 3.5L Eco boost engine outlined in the service bulletin

NHTSA ODI 11613586

The contact owns a 2017 Ford F-150. The contact stated that upon starting the vehicle, there was an abnormal sound coming from the engine compartment. No warning lights were illuminated. The vehicle was not diagnosed; however, the dealer was informed of the failure by phone. The contact stated that the issue persisted, and the sound became louder; however, the vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact researched online and discovered that the failure was related to two phasers in the Eco boost engine. The manufacturer was notified of the failure; however, no assistance was offered. The contact stated that Ford did provide a Customer Service Program: 21N03; and informed the contact to call the NHTSA Hotline to report the failure. The approximate failure mileage was 86,000.

NHTSA ODI 11613603

The air conditioner/heater has intermittently. Sometimes that air will blow cold but then becomes warm and sometimes the defroster takes more time than usual to warm up. The AC fans will come on high and continuously run if the AC is on. This hasn't worked properly since I purchased this used truck with a warranty from a Ford dealership. I have had it to the dealership on 2 occasions and no codes existed and they could not replicate the issue. This issue affects the ability to defrost and/or defog the windshield. During driving when the windshield gets clogged up because of the weather conditions it becomes hazardous to my passengers and myself. Ford because there were no errors codes or lights and they could not reproduce the issue returned the vehicle unfixed. I have had the vehicle to 2 repair shops and both indicated this is a known issue by Ford and they have issued a Technical Service Bulletin #22-2089 on 9 March 2022 acknowledging this issue but has failed to correct this issue.

NHTSA ODI 11613346

The lead frame on valve body in transmission, most fords have this recall, truck gets stuck in gear

NHTSA ODI 11612719