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What 196 owners told NHTSA about the 2017 Dodge Journey

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (196)Crash / fire / injury (22)Electrical system (59)Engine (43)Transmission & drivetrain (31)Airbags (29)Seats (19)Speed control (19)Brakes (15)Fuel system (15)Steering (15)Seat belts (8)

31 of 196 complaints match · Transmission & drivetrain · clear filters · page 2 of 2

Jun 27, 2019Transmission & drivetrain

THE TRANSMISSION TAKE OFF BUT IT HAS SLUGGISH IN THE TRANSMISSION,AND WHEN SLOWING DOWN THE CVT SEEN LIKE IT NOT CORRESPONDING WITH IT PARTS OF CHANGING. I'M ASSUMING ALL THE 2017 DODGE JOURNEY HAS THAT PROBLEM BUT NOT REPORTED.. MY DODGE JOURNEY SXT V6 THE TRANSMISSION FOR THE 2017 DODGE JOURNEY SXT V6 NEEDS TO LOOK AT FOR SERVICE FOR MAJOR PROBLEM OCCURRED IN THE FUTURE.

NHTSA ODI 11222983

Jul 25, 2018SteeringTransmission & drivetrainBrakes

WE WERE DRIVING DOWN A 55 MILE PER HOUR HIGHWAY AND GETTING READY TO MAKE A RIGHT HAND TURN ONTO A NARROW BRIDGE. WE SLOW DOWN BEFORE MAKING THE TURN AND AS WE PROCEEDED THE CAR SHUT DOWN LOSING CONTROL OF BRAKES AND POWER STEERING. WE WERE ABLE TO PULL WHEEL ENOUGH FROM GOING OFF THE BRIDGE. WE WERE ABLE TO START IT RIGHT BACKUP AFTER WE GOT CONTROL AND CAME TO A STOP, BUT IT WAS ONE OF THE MOST SCARY EXPERIENCES EVER WITH A VEHICLE. IMMEDIATELY MADE APPT TO HAVE IT LOOKED AT BY DEALERSHIP AND THEY COULD NOT FIND ANYTHING TO HELP US. THEY STATED THAT DODGE IS AWARE THAT THERE IS AN ISSUE WITH THE CAR SHUTTING DOWN ON A TURN IN TEMPERATURES ABOVE 105. THAT DAY THE HEIGHT WAS ONLY 99.WE DID HAVE THE NEWEST UPDATED SOFTWARE WHEN THIS OCCURRED. I HAVE CONTACTED DODGE DIRECTLY AND WAS TOLD THAT THERE IS NOTHING FURTHER THEY CAN DO SO NEXT TIME IT HAPPENS TO PRETTY MUCH CALL THEM AND SET UP APPT. WITH DEALER. I AM SO IRRITATED WITH THE WHOLE SITUATION THAT NOW WE JUST HAVE TO HOPE WE DON'T WRECK IT NEXT TIME IT HAPPENS. WE TRY NOT TO DRIVE IT AT ALL AS WE HAVE 3 SMALL CHILDREN. REALLY HOPE DODGE FIGURES SOMETHING OUT BEFORE IT'S TOO LATE!

NHTSA ODI 11113660

Jun 12, 2018Transmission & drivetrainEngine

TL* THE CONTACT OWNS A 2017 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 70 MPH, THE CONTACT DECELERATED WHILE APPROACHING A RED LIGHT AND THE VEHICLE BEGANTO HESITATE. THE VEHICLE WAS DRIVEN APPROXIMATELY FOUR MILES AND, UPON APPROACHING ANOTHER RED LIGHT, THE VEHICLE BEGAN HESITATING AGAIN. THE VEHICLE WAS TAKEN TO TELEGRAPH CHRYSLER DODGE JEEP RAM (12000 TELEGRAPH ROAD, TAYLOR, MICHIGAN 48180) WHERE IT WAS DIAGNOSED THAT FREON WAS NOT ADDED TO THE ENGINE AT THE ASSEMBLY LINE. THE VEHICLE WAS REPAIRED. PRIOR TO THE FAILURE, THE VEHICLE WAS TAKEN TO DICK SCOTT CHRYSLER DODGE JEEP RAM (684 W ANN ARBOR ROAD, PLYMOUTH, MICHIGAN 48170) FOR A TRANSMISSION LEAK AND MISSING GASKETS IN THE DRIVE SHAFT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.

NHTSA ODI 11101318

May 25, 2018Transmission & drivetrain

THE TRANSMISSION IS FAILING TO SHIFT. IT SHIFTS EXTREMELY HARD AND THE REVERSE TAKES A FEW MINUTES TO KICK IN OR IT DOESN'T WORK AT ALL. SOMETIMES THE VEHICLE WILL NOT SHIFT AT ALL. THERE IS A STRANGE BURNING SMELL AFTER GOING UP A HILL. MY ELECTRONIC THROTTLE CONTROL SENSOR IS ALREADY ON AND THERE IS ONLY 13000 MILES ON THE VEHICLE. I PURCHASED IT IN JANUARY AND IT'S ONLY MAY. I HAVE THE SHIFTING ISSUES WHILE DRIVING. WHEN IT DOES SHIFT IT'S A SHARP JERK. IT'S A CONSTANT PROBLEM. I NO LONGER WANT THE VEHICLE.

NHTSA ODI 11097983

Feb 14, 2018Transmission & drivetrain

I NOTICED A VIBRATION/HESITATION AROUND 40MPH AND TOOK MY CAR TO THE LOCAL PISCHKE SHOP AND THEY PERFORMED A REPROGRAMMING OF THE POWERTRAIN CONTROL MODULE TO THE LATEST SOFTWARE. UNFORTUNATELY THAT REPROGRAMMING DID NOT FIX THE PROBLEM AND I WAS TOLD TO REACH OUT TO CHRYSLER DIRECTLY. *TT *TR

NHTSA ODI 11072907

Oct 2, 2017Transmission & drivetrain

TL* THE CONTACT OWNS A 2017 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE GEAR SHIFTER WAS EASILY MOVING INDEPENDENTLY. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000. THE VIN WAS NOT PROVIDED.

NHTSA ODI 11030780

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Working with the data? Download all 196 complaints as CSV · fetched from NHTSA July 20, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2017 Dodge Journey verdict →