What 253 owners told NHTSA about the 2016 Ram 2500 Regular Cab

TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE DRIVING 55 MPH, THE GEAR SHIFTED INTO FIRST GEAR ON ITS OWN AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT VEERED TO THE SHOULDER OF THE ROAD, AND TURNED OFF AND RESTARTED THE VEHICLE. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. HALL CHRYSLER DODGE JEEP RAM VIRGINIA BEACH (3152 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23452, (877) 475-0721) WAS CONTACTED TO SCHEDULE A SECOND DIAGNOSTIC TEST. THE DEALER INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE TO PERFORM THE REPAIR. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.

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DRAG LINK JAM NUTS KEEP COMING LOOSE. THIS IS THE 3RD TIME SINCE OWNING THE TRUCK.

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"ETC" WARNING LIGHT, ELECTRONIC THROTTLE CONTROL , KEEPS COMING ON AND TAKING IT BACK TO THE DEALER MONDAY FOR THE 3RD TIME. THE THROTTLE GETS STUCK AND WON'T IDLE---THE PEDAL WORKS FINE, IT'S AN ELECTRONIC PROBLEM. MY WIFE ALMOST RAN THREW THE GARAGE DOOR. THIS HAPPENS WHILE DRIVING AND IDLING ANYWHERE.

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2016 DODGE RAM . CONSUMER WRITES IN REGARDS TO DRAG LINK SAFETY RECALL. *LD THE CONSUMER STATED THE WELDED BOLTS FOR THE DRAG LINK WOULD CAUSE AN ISSUE WITH HAVING AN ALIGNMENT PERFORMED ON THE VEHICLE. *JS

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TL* THE CONTACT'S HUSBAND OWNS A 2016 RAM 2500. WHILE THE VEHICLE WAS PARKED IN A DRIVEWAY, IT SHIFTED OUT OF PARK AND ROLLED IN REVERSE UP A SMALL HILL, CRASHED INTO A HOUSE, AND THE VEHICLE CAME TO A STOP ONLY BECAUSE THE DRIVER SIDE DOOR WAS OPEN WHICH STOPPED THE VEHICLE FROM REVERSING ANY FURTHER. THE CONTACT MENTIONED THAT THE DRIVER WAS UNLOADING AT THE TIME AND DID NOT SUSTAIN ANY INJURIES DUE TO THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR THE FAILURE. TESTING. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAN) AT DAYTON ANDREWS DODGE CHRYSLER JEEP RAM DEALER, (LOCATED AT 2301 24TH ST N, ST PETERSBURG, FL 33713, (727) 321-0500). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 31,000.

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DRAG LINK HAS BEEN RECALLED ON MY PICKUP. WAS GIVEN WHAT WAS SUPPOSED TO BE A TEMPORARY FIX BY THE DEALERSHIP THAT INVOLVED WELDING THE NUTS TO THE ADJUSTER SLEEVE. NOW THERE IS A PERMANENT FIX AND I WAS TOLD BY CHRYSLER AND THE DEALERSHIP THAT THE WELD IS GOOD ENOUGH. I AM UNABLE TO HAVE MY VEHICLE ALIGNED DUE TO THIS WELD. I WILL BE UNABLE TO HAVE ANY FUTURE WORK THAT INVOLVES THE STEERING DONE DUE TO THIS WELD. IF THE WELD FAILS, I'LL BE LEFT ONCE AGAIN WITH A BAD DRAG LINK. HOW IS THIS ACCEPTABLE? THE NITS HAS TO BE TIGHTENED THREE TIMES BEFORE THEY WERE WELDED!

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THE TRAILER BRAKE CONTROLLER DOES NOT APPLY THE TRAILER BRAKES ENOUGH TO SLOW THE TRAILER. I HAVE HAD THE BRAKE CONTROLLER SERVICED 3 TIMES UNDER WARRANTEE AND IT STILL DOES NOT WORK PROPERLY. MY TRAILER IS A 34 FOOT TRAILER MANUFACTURED IN 2016. THE TRAILER WOKS CORRECTLY WHEN TOWED BY MY FRIEND'S TRUCK AND THE TRAILER DEALERSHIP TOW VEHICLE. THE BRAKE CONTROLLER BARELY APPLIES A SLIGHT DRAG TO THE TRAILER BRAKES AT ALL SPEEDS. IT DOES NOT APPLY ADDITIONAL BRAKING FORCE WHEN SET AT THE MAXIMUM SETTING (+10) AND MANUALLY MOVED TO THE MAXIMUM BRAKING SETTING.

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THIS IS IN REFERENCE TO 19V-021. CHRYSLER'S FIX IS TO WELD A JAM NUT WHICH WILL NOT ALLOW THE VEHICLE TO HAVE AN ALIGNMENT. IF THE RECALL FIX BREAKS MY VEHICLE IN ANOTHER WAY IT IS NOT REALLY A FIX.

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RECALL FIX FOR DRAG LINK, PER MANUFACTURER IS FOLLOWING YOUR REQUIREMENTS TO WELD ADJUSTMENT NUTS TO DRAG LINK ADJUSTER. NO PARTS AVAILABLE AT THIS TIME, NO FUTURE FIX IS UNDERWAY. I FEEL THIS IS AN UNACCEPTABLE FIX. WELDING A STEERING PART THAT IS DESIGNED TO BE ADJUSTABLE IS NOT A SAFETY FIX. I PURCHASED AN AFTERMARKET DRAG LINK AND REPLACED IT MYSELF UNTIL A SAFE FIX IS AVAILABLE. FCA REFUSED TO REIMBURSE ME FOR THE REPLACEMENT DRAG LINK. NOTE THE REPLACEMENT IS NOT WELDED, SUPER GLUED OR DUCK TAPED FIX. THE WELDING OF THE DRAG LINK WOULD REQUIRE IT TO BE CUT TO BE ADJUSTED AND THEN REWELDED. IF ANY FUTURE REPAIRS ARE REQUIRED A REPUTABLE REPAIR SHOP WILL NOT WORK ON THIS VEHICLE DUE TO THE POORLY DESIGNED FIX. THE ONLY REPAIR THEN WOULD BE THE DEALER WHO IS NOT A CERTIFIED WELDING COMPANY. IT WOULD NOT ALLOW ME TO TAKE MY VEHICLE FOR REPAIR OR MAINTENANCE TO ANY SHOP I WOULD WANT. I WAS UNAWARE THAT YOU ARE THE ONES THAT DESIGN A REPAIR AND NOT REQUIRE THE MANUFACTURER TO HAVE REPLACEMENT PART. I HOPE THE LUG NUTS OR STEERING WHEEL DOES NOT FAIL, THEY WILL WANT TO WELD IT ALSO. POOR DESIGN AND POOR FIX. I AM SURE THAT YOU WOULD NOT TRANSPORT YOUR CHILDREN, FAMILY MEMBERS OR GRAND CHILDREN IN A POORLY REPAIRED FIX.

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MY VEHICLE HAS WAS HAS BEEN COINED AS "DEAD PEDAL" THE TRUCK WILL HESITATE FOR A SECOND WHILE ACCELERATING. THIS PROBLEM HAS BEEN WELL DOCUMENTED BY MANY OTHER RAM DIESEL TRUCK OWNERS. THIS WILL HAPPEN WHEN MERGING INTO TRAFFIC OR CROSSING A STREET AND CAN BE VERY DANGEROUS.

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CLOCKSPRING PROBLEM GIVING AN AIRBAG FAULT. HAPPENS DRIVING DOWN THE ROAD AND STATIONARY. STEERING WHEEL GENERALLY IN "STRAIGHT" DOWN THE ROAD POSITION

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MY VEHICLE HAS A RECALL FOR THE DRAG LINK. WHEN I TOOK IT TO THE DEALER THEY WELDED THE DRAG LINK TOGETHER WITH THE STEERING WHEEL OFF CENTER. NOW I CANNOT ADJUST THE STEERING WHEEL. THIS IS DANGEROUS WHEN A NEW DRIVER USES THE TRUCK AND DOES NOT REALIZE THE STEERING WHEEL IS OFF CENTER. THE DEALER REFUSES TO CORRECT SAYING THIS PART OF AN ALIGNMENT. WHEN THE DEALER FIXES A SAFETY PROBLEM BY WELDING THE ADJUSTERS SHUT THEY SHOULD BE REQUIRED TO ADJUST THE STEERING BEFORE THEY REMOVE ALL CAPABILITY TO ADJUST.

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TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING). THE VEHICLE WAS TAKEN TRANSITOWNE JEEP CHRYSLER DODGE RAM WILLIAMSVILLE (7408 TRANSIT RD, WILLIAMSVILLE, NY 14221) AND THE DRAG LINK WAS WELDED SHUT. THE FOLLOWING DAY, THE DEALER INFORMED THE CONTACT THAT THE VEHICLE COULD NO LONGER BE ALIGNED DUE TO THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO CALL NHTSA TO FILE A COMPLAINT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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ON THE EVENING OF MARCH 26, 2019 I WAS DRIVING MY TRUCK ON A RESIDENTIAL STREET WHEN I HEARD A RUBBING NOISE THAT I THOUGHT WAS AN INDICATOR THAT MY BRAKES WERE WORN AND NEEDED REPLACED. I VISUALLY INSPECTED UNDER THE TRUCK AND FOUND NO LEAKING FLUIDS, OR DEBRIS CAUGHT BETWEEN MY ROTOR AND BRAKE PAD. ON THE MORNING OF MARCH 27, 2019 I WAS DRIVING ON THE HIGHWAY WHEN I HEARD WHAT I BELIEVED TO BE A METAL ON METAL SOUND. I WAS UNSURE IF THE SOUND CAME FROM MY VEHICLE OR A PASSING VEHICLE. AS I GOT AT OR AROUND 2 MILES FROM THAT LOCATION MY ABS LIGHT CAME ON AND I HEAR A LOUD POPPING NOISE. THE FRONT OF MY TRUCK BEGAN VIOLENTLY BOUNCING UP AND DOWN. I STRUGGLED TO MAINTAIN CONTROL OF THE VEHICLE AS THIS MALFUNCTION HAPPENED. I WAS ABLE TO GET MY TRUCK TO THE SIDE OF THE ROADWAY AND UP THE EXIT RAMP. I EXITED THE VEHICLE AND EXAMINED UNDERNEATH FOR ANY FLUIDS OR ANY OTHER SIGNS OF MALFUNCTION. AS I WENT TO THE PASSENGER SIDE OF THE VEHICLE I OBSERVED MY FRONT PASSENGER WHEEL WAS CANTERED OUT AND UP AS SEEN IN THE ATTACHED PHOTOGRAPH. IT SHOULD BE NOTED THAT I HAVE AFTER MARKET WHEELS AND TIRES, HOWEVER THEY HAVE ONLY BEEN ON THE VEHICLE SINCE SEPTEMBER OF 2018. I HAD THE VEHICLE TOWED TO JOHN JONES RAM IN CORYDON IN WHERE IT WAS DIAGNOSED AS A WHEEL BEARING FAILURE. THE FAILURE ALSO DAMAGED MY CALIPER, ROTOR AND SPEED SENSOR. IN MY EXPERIENCE I HAVE NEVER HAD A WHEEL BEARING FAIL SO QUICKLY AND CATASTROPHICALLY. AS A PROFESSIONAL FIREFIGHTER I HAVE DRIVEN A MULTITUDE OF EMERGENCY VEHICLES AND IT TOOK ALL OF MY ABILITY TO KEEP FROM LOSING CONTROL OF MY VEHICLE WHEN THE FAILURE OCCURRED. THIS VEHICLE IS A 2016 RAM 2500 WITH ABOUT 56,000 MILES.

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HAVE 2016 RAM TRUCK, JUMPS OUT OF GEAR HITS A FENCE. TAKE IT TO A DEALER THEY ADMIT THERE IS A RECALL. THEY REPAIR THE RECALL AND TELL ME TO CALL FCA CUSTOMER SUPPORT 1800-992-1997 I SPEAK WITH QUINTIN AND HE TELLS ME SINCE THE DEALER ALREADY REPLACED THE PART, THEY CAN NOT CONFIRM THAT IS WHY MY TRUCK ROLLED INTO A FENCE. AND DENIED THE BODY REPAIRS. I ASK FOR DOCUMENTATION THAT STATES WHY THEY ARE REFUSING TO REPAIR DAMAGE DUE TO THEIR DEFECTIVE PRODUCT. THEY TELL ME THAT IS CONFIDENTIAL AND THAT I NEED TO GO THRU MY INSURANCE TO MAKE A CLAIM. SO I HAVE TO PAY FOR THEIR FAULTY EQUIPMENT. LESSON LEARNED DON'T PURCHASE FROM CHRYSLER ...

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HEATER COULD EXPLODE GETTING PLUGGED AND LEAKING. WAS INFORMED BY DODGE IT IS A COMMON PROBLEM.

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AT ABOUT 50,000 MILES THE BRAKE MASTER CYLINDER ON MY 2016 RAM 2500 DIESEL PICKUP COMPLETELY FAILED WHILE I WAS DRIVING ON THE FREEWAY TOWING A 24' CARGO TRAILER. I TRIED TO PURCHASE A NEW MASTER CYLINDER FROM A RAM DEALERSHIP BUT WAS TOLD THAT THE BRAKE MASTER CYLINDER PART # 68386723AA WAS DISCONTINUED AND THAT THE REPLACEMENT WAS ON 'EXTREME BACK ORDER' THERE ARE NO AVAILABLE REPLACEMENT BRAKE MASTER CYLINDERS AVAILABLE IN ANY OF THE WESTERN UNITED STATES.

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TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V486000 (STRUCTURE, LATCHES/LOCKS/LINKAGES). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RAIRDON'S CHRYSLER DODGE JEEP RAM OF MONROE (16413 W MAIN ST, MONROE, WA 98272, (360) 805-5500) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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THE HARDWARE SECURING THE EXHAUST MANIFOLD TO THE ENGINE HEADER BREAK AND CAUSE AN EXHAUST LEAK. EXHAUST CAN BE SMELLED IN THE CAB WHEN RUNNING THE HEATER.

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NOT SURE IF THIS IS THE RIGHT PLACE FOR THIS BUT FIGURED IT WAS A START. I HAVE A 2016 RAM 2500 WITH THE CUMMINS DIESEL. EVERY SO OFTEN THE TRUCK LEAKS FUMES INTO THE CAB OF THE TRUCK. I HAVE READ ON MANY FORUMS ONLINE IT SEEMS TO BE A COMMON PROBLEM NOT ONLY WITH THE 1500 ECO TRUCK BUT WITH THE BIGGER 2500,3500 TRUCKS. RAM SAYS THERE IS NO PROBLEMS FROM WHAT I HAVE READ BUT IT SEEMS TO ME THAT THIS IS A SERIOUS SAFETY ISSUE!! ONE GUY POSTED THAT RAM JUST TOLD HIM TO USE THE RECIRCULATE BUTTON TO STOP THE SMELL. THAT'S FINE AND DANDY BUT WHEN YOU DO THAT YOU CAN NOT USE THE DEFROST WITCH IS A PROBLEM IN THE RIGHT WEATHER CONDITIONS BECAUSE THE WINDOWS WILL FOG UP. SO YOU HAVE TO ROLL THE WINDOWS DOWN TO GET FRESH AIR. I WOULD APPRECIATE ANY INFO YOU HAVE ON THIS ISSUE OR COULD POINT ME TO THE RIGHT AGENCY THAT COULD HELP ME FORCE RAM TO FIX THIS PROBLEM. AGIAN BIG SAFETY PROBLEM! IF SOMEONE HAS NO SENSE OF SMELL LIKE ONE OF MY BEST FRIENDS HTHEY COULD PASS OUT WHILE DRIVING AND KILL HIMSELF IF SOMEONE ELSE. THANKS AGAIN

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TAKATA RECALL- AFTER TRAVELING 2 HOURS TO WORK IN -6 DEGREE WEATHER I HAVE TO ROLL THE WINDOW DOWN FOR THE SECURITY CHECK. AFTER 2 HOURS OF DRIVING WITH THE TRUCK WELL HEATED INSIDE MY DRIVER SIDE WINDOW POPPED AND BELIEVE THAT THE WINDOW TRACK IS MOVING WITHOUT THE WINDOW. HAD TO OPEN THE DOOR SINCE I COULD HAND THE GUARD MY ID THROUGH THE WINDOW. I'VE RESEARCHED ONLINE AND HAVE FOUND NUMEROUS COMPLAINTS ABOUT MY MODEL AND YEAR TRUCK SO I KNOW THAT I AM NOT ALONE. APPARENTLY THE DESIGN OF THE WINDOW CLIPS AND TRACK ASSEMBLY IS DIFFERENT THEN THE YEARS PRIOR. THE CLIPS ARE FLIMSY AND SOMETIMES BREAK. I UNDERSTAND THE WINDOW COULD FREEZE BUT AFTER TWO HOURS OF DRIVING YOU WOULD THINK THAT IT WOULD BE SAFE TO OPERATE THE WINDOW. ALL OF MY OTHER WINDOWS ARE WORKING FINE AFTER I HAD THE ISSUE WITH MY DRIVER SIDE WINDOW.

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INTEGRATED BRAKE CONTROLLER DOES NOT OUTPUT ENOUGH POWER TO APPLY BRAKES ON CAMPER PROPERLY

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REAR WINDOW LEAKING WATER ON ROOF, SEATS, AND CARPET. TRUCK WAS SITTING IN DRIVEWAY

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INTERMITTENT DIESEL EXHAUST ENTERS VEHICLE WHEN USING HEATER. THIS OCCURS WHEN DRIVING, ENGINE TEMPERATURE NORMAL, DIESEL EXHAUST WILL ENTER THROUGH HEATER VENTS. IT STOPS IF THE HEATER IS TURNED OFF AND DOES NOT OCCUR WHEN HEATER IS TURNED IN A FEW MINUTES NOR MAY IT REOCCUR FOR AN EXTENDED LENGTH OF TIME. IT IS BAD ENOUGH TO CAUSE A HEADACHE. I HAVE TO OPEN THE WINDOWS TO CLEAR THE FUMES. AS IT IS INTERMITTENT I HAVE NOT BEEN ABLE TO REPRODUCE FOR THE RAM DEALER.

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I WOULD LIKE TO ADD MY VEHICLE TO THE LIST OF ONES WITH THE STEERING LINKAGE ISSUE. I HAVE A 2016 RAM 2500 DIESEL AND AFTER I PURCHASED THE TRUCK USED WITH 34000 MILES THE STEERING FELT LOOSE SO I CRAWLED UNDER IT AND QUICKLY FOUND THE. COUPLING FOR STRAIGHTENING THE STEERING WHEEL WAS LOOSE AND THE BACK UP NUTS WAS NOT TIGHT. I THOUGHT IT WAS A FLUKE SO I TIGHTENED IT. I HAD IT ALIGNED AT THE LOCAL RAM DEALERSHIP AND ABOUT TWO WEEKS AFTER THAT IT WAS LOOSE AGAIN. I HAD MARKED IT AFTER THE ALIGNMENT SO I WAS ABLE TO REALIGN IT AND I COATED IT IN OIL BASE PAINT AND CRANKED IT TOGETHER WITH TWO 24' PIPE WRENCH'S. I KNOW MY VEHICLE VERY WELL AND IF I HAD NOT NOTICED THIS IT COULD HAVE EASILY BEEN A DIFFERENT OUTCOME. OF COURSE NOW IT WILL PROBABLY NEVER COME APART BUT I WANTED TO BE ABLE TO TRUST IT. THIS IS A PROBLEM THAT YOU REALLY NEED TO ADDRESS.

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