Home · 2016 Mercedes-benz Sprinter 2500 Crew Van (swb) · Complaints

What 27 owners told NHTSA about the 2016 Mercedes-benz Sprinter 2500 Crew Van (swb)

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (27)Crash / fire / injury (1)Airbags (9)Speed control (5)Brakes (3)Electrical system (3)Engine (3)Seat belts (3)Steering (3)Body & structure (2)Wheels (2)Electronic Stability Control (esc) (1)

3 of 27 complaints match · Electrical system · clear filters

Apr 10, 2021SteeringElectrical systemBody & structure

MY ROOF IS LEAKING. I HAVE BEEN WONDERING WHERE THE STAINS ARE COMING FROM ON MY CEILING. TODAY IS A RAINY DAY IN CINCINNATI. I GO TO PUT MY GROCERY IN THE VAN THE CEILING IS SOAK AND WET. NOW I UNDERSTAND WHY MY DISABLED CHILD AND I STAY SICK AND WHY ITS RUSTING OUT.

NHTSA ODI 11407428

Sep 24, 2020Electrical systemFire

RV TRANSFER SWITCH CAUGHT FIRE WHILE SLEEPING. 5100 SERIES TRANSFER SWITCH.*DT CONSUMER STATED DIDN'T KNOW WHY IT HAPPENED BUT COULD OF BEEN THE VIBRATION WHICH MAY HAVE LOOSEN THE SCREWS.*JB

NHTSA ODI 11360859

Mar 10, 2019Electrical systemSpeed controlEngine

07/20/2016 BUY DAY NEW VAN AT SUN MOTORS BENZ DIALER MECHANICSBURG PA-PRICE 47K 09/20/2016 PROBLEM WITH TRANSMISSION 02/07/2019 PROBLEM WITH TRANSMISSION AND DPF/DOC CAT (VAN IS TOTALLY DEMERGE AFTER ONLY TWO YEARS)

NHTSA ODI 11185627

Working with the data? Download all 27 complaints as CSV · fetched from NHTSA July 14, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2016 Mercedes-benz Sprinter 2500 Crew Van (swb) verdict →