Home · 2016 Hyundai Tucson Fuel Cell · Complaints

What 1,536 owners told NHTSA about the 2016 Hyundai Tucson Fuel Cell

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (1,536)Crash / fire / injury (36)Transmission & drivetrain (498)Engine (372)Body & structure (220)Electrical system (200)Latches & locks (156)Speed control (104)Fuel system (54)Brakes (48)Visibility & wipers (40)Lights (28)

Newest first · 1,536 complaints · page 33 of 62

Feb 2, 2021Body & structure

LEFT REAR DOOR WILL NOT OPEN FROM INSIDE OR OUTSIDE. VEHICLE WAS PARKED IN OUR GARAGE. IT WILL NOT OPEN WHEN TUCSON IS RUNNING OR IGNITION IS OFF. RIGHT REAR DOOR HAS ALSO HAD THIS PROBLEM PERIODICALLY. THERE IS NO WAY TO GET OUT OF BACKSEAT. I HAVE GONE TO MULTIPLE WEBSITES AND THIS IS A RECURRING PROBLEM TUCSON OWNERS. I HAVE EVEN CALLED THE DEALERSHIP AND THEY SAID THIS IS A COMMON PROBLEM.

NHTSA ODI 11394348

Feb 2, 2021Body & structure

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE REAR PASSENGER'S SIDE DOOR FAILED TO OPEN FROM THE INSIDE OR OUTSIDE. THE CONTACT HAD TAKEN THE VEHICLE TO HUFFINES HYUNDAI PLANO (909 COIT RD, PLANO, TX 75075) WHERE THE DEALER REFUSED TO ACKNOWLEDGE THE FAILURE AS A MANUFACTURER DEFECT. THE CONTACT WAS PROVIDED AN ESTIMATE FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

NHTSA ODI 11394346

Feb 2, 2021Engine

ON REGULAR OIL CHANGE THE MECHANIC - TECHNICIAN SHOP COMMENTED TO ME ON 11/15/2020 THAT THE HYUNDAI TUCSON 2016 4FWD WAS 2 BOTTLE OF OIL LOW. THE MECHANICS INSPECTED FOR ANY LEAKS. THEY TOLD ME THAT COME BACK TWO WEEKS FOR FREE REFILLED THE OIL AGAIN. ON DECEMBER 20, 2020 AND JANUARY 20,2021. ON THE NEXT OIL REPLACEMENT, THE SAME SHOP INDICATED THAT THE ENGINE FOR SURE OF MY HYUNDAI TUCSON 2016 4DFWD WAS BURNING OIL, FOR CONCERN THAT THEY THINK IN POTENTIAL FUTURE I WILL NEED TO REMPLACE GASKET OR HEAD GASKET BECAUSE THE QUANTITY OF OIL IS CURRENTLY BURNT. I WANT TO MAKE SURE THAT THE VEHICLE IS BEEN MAINTAINED WELL AND INSPECTED EVERY MILES ACCORDING TO THE HYUNDAI RECOMMENDATION. PLEASE DON'T HESITATE TO CONTACT ME AND HELP ME OUT FOR THIS SOLUTION AND POTENTIAL HUNDREDS PEOPLE OUT THERE DUE TO IS NOT ANY RECALL BAN FOR THIS TYPE OF VEHICLE YET.

NHTSA ODI 11394268

Jan 30, 2021Engine

TRAVELLED ABOUT ABOUT 150 MILES.OUT OF THE BLUECAR BEGAN LOSING ACCELERATION WITHOUT WARNING , WHILE GOING UPHILL ON A MOUNTAIN PASS. AS PEDAL WAS PRESSED TO THE FLOOR. WAS ABLE TO PULL OFF HIGHWAY ENOUGH TO BE OUT OF LANE OF TRAFFIC, NOTICED SMOKE COMING FROM THE ENGINE. TURNED THE VEHICLE OFF, WOULD NOT RESTART. VEHICLE GAVE NO WARNING- NO ENGINE WARNING LIGHTS. CAR HAD BEEN MAINTAINED. MECHENIC REPORTS ENGINE IS INOPERABLE. SIMILAR TO ALL REPORTS OF ENGINE FAILURE IN 2011 TO 2018 THETA ENGINE.

NHTSA ODI 11390739

Jan 26, 2021

I WAS DRIVING APPROX 65-70MPH ON THE FREEWAY JUST AFTER 7PM AT NIGHT. IT WAS DARK, BUT NO RAIN. TUCSON STOPPED OUT OF NOWHERE. IT WAS LIKE I HIT AN INVISIBLE BRICK WALL AND THEN STARTED TO PUSH THROUGH IT. I THOUGHT MAYBE I'D HIT SOME UNSEEN ROAD DEBRIS. I PULLED OFF TO THE SIDE OF THE ROAD. I DID NOT GET OUT (IT WAS DARK AND TOO MANY CARS WERE WHIZZING BY.) NONE SEEMED TO BE SWERVING OR PULLING OVER FROM HITTING ROAD DEBRIS. MY SEATBELT LOCKED AND THERE WAS A LOUD NOISE. MY AIRBAG DID NOT DEPLOY, BUT MY SEATBELT DID LOCK UP. MY EARS WERE RINGING AND MY CHEST WAS SORE FROM THE SEATBELT. THERE WERE NO SENSOR WARNINGS ON MY CONSOLE, SO I PUT ON MY EMERGENCY FLASHERS AND DROVE OFF AT THE NEXT EXIT. WHEN I INSPECTED MY CAR, THERE WAS NO DAMAGE TO BE FOUND. I CALLED POLICE NON EMERGENCY AND THEY PUT ME THROUGH TO HIGHWAY PATROL SO THAT I COULD NOTIFY THEM ABOUT DEBRIS (EVEN THOUGH I HADN'T SEEN IT.) THE NEXT MORNING MY NECK HURT AND I HAD A SLIGHT HEADACHE (THIS HAS CONTINUED FOR 5 OR 6 DAYS NOW). MY FACE MASK FLEW INTO THE FOOT AREA. WHEN I CALLED THE POLICE NON EMERGENCY NUMBER BACK A COUPLE DAYS LATER, THEY FORWARDED ME TO THE HIGHWAY PATROL AND THEY LOOKED UP THE CALL/REPORT. THE OFFICERS HAD NOT FOUND/COME IN CONTACT WITH ANY DEBRIS IN THE AREA. I MADE AN APPOINTMENT WITH THE HYUNDAI DEALERSHIP TO SEE IF THERE WAS DAMAGE UNDERNEATH THAT I COULDN'T SEE AND TO PULL THE ELECTRONIC RECORDS. THEY FOUND NOTHING. I FEEL LIKE THE EMERGENCY BRAKING SYSTEM DEPLOYED FOR SOME UNKNOWN REASON. THIS IS THE SECOND TIME IT'S DONE IT. THE FIRST TIME THE CAR IN FRONT OF ME WAS TURNING RIGHT AND WAS WELL INTO THE TURN, NOWHERE IN FRONT OF ME AND THE TUCSON BRAKED SUDDENLY IN THE MIDDLE OF THE INTERSECTION. I KEPT ON THE GAS AND IT PICKED UP SPEED AGAIN. THANKFULLY BOTH TIMES NO ONE WAS IMMEDIATELY BEHIND ME. I DO NOT RECALL THE DATE OF THIS, BUT I CAN SUBMIT A SECOND REPORT IF NEEDED.

NHTSA ODI 11389990

Jan 22, 2021Fuel system

SOMETIMES CAR DOES NOT WANT TO ACCELERATE COMPLETELY AFTER MAKING A COMPLETE STOP. IT MAKES OVER 5 SECONDS SOMETIMES TO START ACCELERATING. WHICH IS QUITE SCARY WHEN PULLING INTO TRAFFIC. WHEN PRESSING ON THE GAS, THE CAR WILL SLIGHTLY MOVE (MAYBE 5MPH) THEN GET STUCK IN THAT GEAR FOR A LACK OF BETTER WORDS. MAKING YOU STUCK IN ONCOMING TRAFFIC SOMETIMES.

NHTSA ODI 11389418

Jan 20, 2021Body & structure

TL* THE CONTACT'S MOTHER OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED WHILE HIS MOTHER WAS ATTEMPTING TO OPEN THE REAR PASSENGER DOOR, IT FAILED TO OPEN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

NHTSA ODI 11389045

Jan 19, 2021Body & structure

MY DOORS HAVE STOPPED OPENING FROM THE INSIDE OR OUTSIDE. THE PROBLEM FIRST STARTED WITH MY REAR DRIVER'S SIDE DOOR (LAST YEAR- HAS NOT OPENED SINCE) AND NOW HAS HAPPENED WITH THE FRONT PASSENGER DOOR (STARTED LAST SUMMER 2020). CHILD LOCK IS NOT ON, NO OBSTRUCTION, HAVE TRIED LOCKING AND UNLOCKING SEVERAL TIMES. THE CAR IS STATIONARY, IN PARK. AT FIRST IF I USE A LITTLE FORCE AND PUSH THE DOOR IT SOMETIMES WILL LET IT OPEN, BUT EVENTUALLY THIS STOPS WORKING AND THE DOOR IS TOTALLY SEALED SHUT. FROM WHAT I HAVE SEEN THIS APPEARS TO BE AN ISSUE FOR MANY HYUNDAI OWNERS AND THERE IS NO REAL FIX. THIS IS A SAFETY ISSUE- IF THERE IS AN ACCIDENT OR MY PASSENGERS NEED TO GET OUT OF THE VEHICLE QUICKLY, THEY ARE QUITE LITERALLY TRAPPED IN THE VEHICLE. I'M WORRIED IT'S ONLY A MATTER OF TIME BEFORE THIS OCCURS WITH MY DRIVER DOOR AS WELL. THIS NEEDS TO BE A SAFETY RECALL AND IS ABSOLUTELY NOT NORMAL WEAR AND TEAR.

NHTSA ODI 11388809

Jan 19, 2021Electrical systemEngine

OUR VEHICLE HAS STARTED USING A LOT OF OIL AROUND 80,000. WE NOW NEED TO ADD A QUART OF OIL ABOUT EVERY 1000 MILES. THE FRONT DRIVER'S SIDE WINDOW SWITCH WILL OCCASIONALLY NOT WORK. WE HAD THE REAR PASSENGER DOOR LOCK REPLACED BECAUSE IF STOPPED WORKING.

NHTSA ODI 11388891

Jan 17, 2021Electrical systemBrakes

IN SEPTEMBER 2020 WE WERE ADVISED BY HYUNDAI NOT TO PARK OUR VEHICLE IN OUR GARAGE OR NEAR A BUILDING DUE TOO A FIRE HAZARD. IT IS NOW MID-JANUARY AND THEY STILL HAVE NOT COME UP WITH A FIX FOR THIS PROBLEM. SEE HTTPS://AUTOSERVICE.HYUNDAIUSA.COM/CAMPAIGNHOME/CAMPAIGN/INDEX AND ATTACHED.

NHTSA ODI 11388547

Jan 17, 2021Electrical systemBody & structureEngine

THE INCIDENT OCCURRED TO ME WHILE I WAS 7 HOURS FROM HOME. I WAS STOPPED AT A STOP SIGN ON A CURVE IN THE ROAD. WHEN CLEAR, I ACCELERATED AND AS I TURNED AND MERGED INTO THE ROAD, THE CAR STARTED MAKING A LOUD KNOCKING NOISE AND LOST POWER AS I WAS GOING UP HILL. RIGHT BEFORE I LOST ALL POWER, THE OIL LIGHT FLASHED BRIEFLY AND THE ENGINE LIGHT CAME ON. I RESTARTED THE CAR AND AGAIN HEARD A LOUD KNOCKING NOISE BUT WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD. AS SOON AS I SLOWED AND STOPPED IT DIED AGAIN. I ENDED UP GETTING TOWED TO THE HYUNDAI DEALER. THE NEXT DAY I CALLED AND THEY LET ME KNOW I HAD "THROWN A ROD AND HAD BEARING DAMAGE". THEY SAID I NEED A NEW ENGINE AND QUOTED ME $12,800. I HAVE PROVIDED ALL SERVICE RECORDS TO THEM WHICH PROVE THAT I HAVE MAINTAINED THE VEHICLE WITH OIL CHANGES AND MAJOR SERVICES DONE AT HYUNDAI AS WELL AS VALVOLINE. THEIR INITIAL OFFER TO ME WAS THEY WOULD COVER 50% OF THE REPAIR. MY SERVICE ADVISOR COUNTERED THEM WITH 90% AND THEIR FINAL OFFER WAS TO COVER 60% AND NO RENTAL - EVEN BEING 7 HOURS FROM HOME. BEFORE THIS INCIDENT OCCURRED, I HAVE NOT BEEN ABLE TO OPEN MY REAR PASSENGER DOOR IN MONTHS DUE TO NEEDING A NEW ACTUATOR. I ALSO LET THEM KNOW THAT I BELIEVED THERE WAS ELECTRICAL ISSUES BECAUSE MY TAIL LIGHT WAS ALWAYS GOING OUT EVEN AFTER BEING REPLACED. I WAS DISMISSED AND TOLD THAT I HAD A FAULTY BULB. SAME DAY AFTER GETTING REPLACED, I WAS AGAIN GETTING THAT "CHECK BRAKE LIGHT" MESSAGE. I BELIEVE THERE IS A RECALL THAT I DO NOT QUALIFY FOR FOR THIS ISSUE. AFTER MUCH RESEARCH, I HAVE FOUND ENGINE FAILURE IS A MAJOR PROBLEM WITH HYUNDAI WITH MANY PEOPLE ON THEIR 2ND AND 3RD ENGINES, INCLUDING 2 PEOPLE IN MY OWN FAMILY. I AM EXTREMELY DISAPPOINTED IN THE WAY HYUNDAI IS HANDLING THIS SITUATION AND I WILL NO LONGER BE A HYUNDAI CUSTOMER. PLEASE LET ME KNOW IF I CAN PROVIDE ANY FURTHER INFORMATION. THANK YOU!

NHTSA ODI 11388610

Jan 15, 2021Body & structure

THE REAR BACK DOORS WILL NOT OPEN FROM THE OUTSIDE, CREATING A SAFETY ISSUE FOR THE CHILDREN/PEOPLE SITTING IN THE BACK SEAT. HYUNDAI REFUSES TO TAKE RESPONSIBILITY FOR THIS IISSUE AND WANTS TO CHARGE OVER $1,000 WITH LABOR TO FIX IT. I PURCHASED THE CAR CERTIFIED PREOWNED IN 2018.

NHTSA ODI 11388268

Jan 13, 2021Electrical systemBody & structure

IN MY 2016 HYUNDAI TUSCON THE REAR PASSENGER DOOR WILL NOT OPEN FROM THE INSIDE OR OUTSIDE. IT LOCKS AND UNLOCKS VIA KEYLESS ENTRY, INDOOR LOCK/UNLOCK BUTTON AND KEY FOB UNLOCK/LOCK BUTTON, HOWEVER THE DOOR DOES NOT PHYSICALLY OPEN. IT SPONTANEOUS OCCURRED WHEN TRYING TO GET INTO MY CAR. THIS IS A HUGE SAFELY CONCERN IF SOMEONE NEEDED TO LEAVE MY CAR IN AN EMERGENCY SITUATION. UPON RESEARCH THIS APPEARS TO BE A CHRONIC PROBLEM WITH A MASSIVE AMOUNT OF 2016 MODELS, SOME HAVING ISSUES WITH MULTIPLE DOORS. IT APPEARS TO BE AN ISSUE WITH THE LOCK ACTUATOR THAT WAS INSTALLED IS MOST OF THE 2016-2017 TUSCONS. HYUNDAI IS NOT WILLING TO ACKNOWLEDGEMENT THAT IT IS A SAFETY CONCERN THAT NEEDS TO BE A RECALL ON ALL OF THESE MODELS.

NHTSA ODI 11387856

Jan 13, 2021

THE DOOR LATCHES FOR THE DRIVER'S DOOR AND ALL 3 PASSENGER DOORS HAVE FAILED. IN THE CASE OF THE REAR PASSENGER DOORS (BOTH DRIVER AND PASSENGER SIDE) THIS HAS MADE IT IMPOSSIBLE TO OPEN THEM FROM EIRHER THE INSIDE OR THE OUTSIDE. IN THE CASE OF THE FRONT PASSENGER SIDE DOOR, THE ABILITY TO OPEN THE DOOR FROM THE OUTSIDE HAS BECOME INCONSISTENT AND IRREGULAR; OFTEN, THE DOOR HANDLE MUST BE PULLED MULRIPLE TIMES FOR RHE DOOR TO OPEN. FINALLY, IN THE CASE OF THE DRIVER'S DOOR, THE DOOR CANNOT BE OPEN FROM THE OUTSIDE ONCE THE DOOR HAS BEEN LOCKED AND SUBSEQUENTLY UNLOCKED, MEANING THAT IF I LOCK MY CAR, THE ONLY WAY TO ENTER IT IS THROUGH THE FRONT PASSENGER DOOR, ITSELF AN UNRELIABLE METHOD. CURRENTLY, I CANNOT EXIT FROM THE REAR SEATS AT ALL, NOR CAN I RELY ON THE FRONT DOORS TO CONTINUE TO OPEN FROM THE INSIDE BASED ON THE CURRENT BEHAVIOR. ALL 4 OF THE DOOE LATCHES BEGAN EXIBITING THESE FAILURES WITHIN A FEW WEEKS OF EACH OTHER

NHTSA ODI 11387903

Jan 13, 2021Body & structure

I BOUGHT A BRAND NEW 2016 TUCSON FROM THE DEALERSHIP. AFTER TWO YEARS THE FRONT DRIVER AND PASSENGER DOOR HANDLES DIDN'T WORK PROPERLY. I HAVE TO PULL THE HANDLES 4-5 TIMES BEFORE THE DOOR WILL OPEN. I TOOK IT TO THE DEALER AND WAS GIVEN AN ASTRONOMICAL PRICE TO FIX IT. I AM THE ONLY PERSON WHO DRIVES MY CAR. THERE SHOULD BE NO REASON WHY THESE HANDLES ARE MALFUNCTIONING LIKE THIS. THEN LAST MONTH THE BACK DOOR ON THE DRIVERS SIDE WILL NOT OPEN AT ALL. THIS IS RIDICULOUS! THIS IS DANGEROUS. IF I HAD SOMEONE IN THE BACK SEAT AND AN EMERGENCY HAPPENS THEY WOULD NOT BE ABLE TO GET OUT. I CAN'T BE THE ONLY CUSTOMER HAVING THIS ISSUE. IS THERE SOMETHING YOU CAN DO ABOUT THIS? THIS CAR WAS PAID IN FULL. I'VE ALREADY PAID ENOUGH FOR THIS CAR. I SHOULD NOT HAVE TO PAY FOR MALFUNCTIONING DANGEROUS DOOR HANDLES. WHAT CAN I DO?

NHTSA ODI 11387963

Jan 13, 2021Seats

WHILE I WAS DRIVING ON THE EXPRESSWAY, MY SEAT CAME FORWARD BRINGING ME TO THE STEERING WHEEL. NOW WHEN I DRIVE I AM ALWAYS ADJUSTING MY SEAT BECAUSE IT STILL MOVE FORWARD ON ITS OWN.

NHTSA ODI 11387808

Jan 12, 2021Electrical system

I PURCHASED MY VEHICLE USED, FROM A CAR DEALERSHIP; THEREFORE, IT HAD BEEN SERVICED PRIOR TO PURCHASE. WITHIN TWO MONTHS OF PURCHASE THE REAR DRIVER SIDE DOOR QUIT OPERATING. THE CAR WAS PARKED WITHOUT THE ENGINE RUNNING WHEN THE DOOR REFUSED TO OPEN FROM THE INSIDE OR THE OUTSIDE. I CHECKED MY WARRANTY. IT WAS STILL IN EFFECT BUT I WAS OVER THE MILEAGE REQUIREMENT SO THE DEALERSHIP WOULD NOT COVER THE REPAIR. (I COMMUTE TO WORK) SIX MONTHS LATER, THE REAR PASSENGER DOOR CEASED TO OPERATE. I TRANSPORTED A DISABLED INDIVIDUAL TO THE DOCTOR'S OFFICE. THE DOOR WORKED WHEN I LEFT FOR THE DOCTOR'S AS I PLACED A WALKER IN THE BACK. THE ENGINE WAS RUNNING AT THE TIME. WHEN I RETURNED FROM THE DOCTOR, I PARKED, SWITCHED THE ENGINE OFF, AND THE DOOR WOULD NOT OPEN FROM THE INSIDE OR THE OUTSIDE. THE DISABLED INDIVIDUAL WITH ME COULD NOT WALK WITHOUT THE ASSISTANCE OF THE WALKER. I COULD NOT GET THE WALKER OUT. I HAD TO GO BORROW A WALKER, BRING TO THE INDIVIDUAL TO BE ABLE TO REMOVE HIM FROM THE CAR. THIS IS VERY UNSAFE. CURRENTLY, THE FRONT PASSENGER DOOR IS BEGINNING TO BE DIFFICULT TO OPEN. IT SOMETIMES TAKES THREE ATTEMPTS TO OPEN THE DOOR. I AM AFRAID IT WILL STOP WORKING AS WELL. AT THIS POINT I AM DRIVING AN SUV THAT CAN ONLY SAFELY TRANSPORT TWO INDIVIDUALS AND I AM AFRAID THAT IT WON'T BE LONG BEFORE ONLY ONE PERSON CAN RIDE IN IT. MY TRUE FEAR IS WHAT HAPPENS WHEN THE DRIVER DOOR STOPS WORKING? I HAVE RESEARCHED FOR A RECALL AND THEIR ISN'T ONE DESPITE THE FACT THEIR ARE NUMEROUS ONLINE COMPLAINTS. I HAVE NOT REPAIRED THE ISSUE AS I DON'T HAVE THE MONEY IT WOULD TAKE AND FROM THE COMPLAINTS I HAVE READ IT WILL ONLY HAPPEN AGAIN. PLEASE INVESTIGATE THIS ISSUE BEFORE SOMEONE IS TRAPPED IN A CAR AND HURT.

NHTSA ODI 11387636

Jan 12, 2021Body & structure

THE PASANGER SIDE DOOR AND REAR LEFT DOOR WILL NOT OPEN FROM THE INSIDE. THE CAR IS STATIONARY. WE HAVE HAD THE CAR FOR ONLY 6 MONTHS BOUGHT USED 42,305 MILES ON IT.

NHTSA ODI 11387682

Jan 12, 2021Body & structure

ONCE LOCKED AND THEN UNLOCKED, THE REAR PASSENGER DOOR IS UNABLE TO BE OPENED FROM THE INSIDE OR THE OUTSIDE OF THE CAR. THIS IS DUE TO FAILING DOOR LOCK ACTUATOR. THIS PREVENTS PASSENGERS FROM EXITING THE CAR AND IS A MAJOR SAFETY CONCERN. THE SAME DOOR LOCK ACTUATOR IS ON ALL DOORS AND IS A KNOWN ISSUES WITH HYUNDAI.

NHTSA ODI 11387799

Jan 12, 2021Transmission & drivetrainEngine

WAS DRIVING ON THE HIGHWAY GOING APPROXIMATELY 70 MPH AND ALL OF A SUDDEN I HEAR A LOUD RATTLING NOISE AND LIGHTS ON THE DASH SHOW UP CAR STARTS SMOKING AND LOSES POWER I WAS UNABLE TO START THE CAR AFTER THAT AND HAD TO WAIT ON THE SIDE OFF A BUSY HIGHWAY FOR 3 HOURS WAITING ON A TOW TRUCK.. FAST FORWARD TO THE MECHANIC AND THEY DISCOVERED THAT MY ENGINE FELL APART INTERNALLY WITH NO ROOT CAUSE...ENGINE ONLY HAD 73,000...THAT WAS ON THE FRIDAY AFTER THANKSGIVING. FAST FORWARD TO NOW AND I STILL DON'T HAVE MY CAR WITH NO KNOWN TIME FRAME OF WHEN I'LL GET MY CAR BACK(IT'S NOW 1/12/2021). MY CAR HAS BEEN REGULARLY MAINTAINED WITH ALL RECOMMENDED MAINTENANCE. MY ENGINE WAS THE 2.0 4 CYLINDER AGAIN WITH ONLY 73,000 MILES

NHTSA ODI 11387788

Jan 11, 2021Brakes

I CALLED HYUNDAI ON SOUTH BOULEVARD THIS MORNING AND SPOKE TO A TECH WHO TOLD ME THAT THE RECALL REMEMDY IS NOT AVAILABLE YET. THIS IS SCARY. HE DID MENTION THAT I CAN RENT A VENHICLE AND HYUNDAI WOULD REIMBURSE ME, BUT I LIVE ON SOCIAL SECURITY AND CANNOT AFFORD A RENTAL. THIS IS UNACCEPTABLE

NHTSA ODI 11387458

Jan 10, 2021Body & structure

WHILE A PASSENGER WAS ATTEMPTING TO EXIT FROM THE DRIVER SIDE REAR OF THE VEHICLE, THE LATCH WAS NON-OPERATIONAL AND THEY WERE UNABLE TO EXIT USING THE INTERNAL LATCH. CHILD SAFETY MECHANISM WAS NOT ENGAGED. THE EXTERIOR LATCH ALSO DIDN'T FUNCTION. THE LOCKING MECHANISM IS IN THE UNLOCKED POSITION. THIS MADE EXITING FROM OR RETRIEVING A CHILD ALMOST IMPOSSIBLE DURING ANY EMERGENCY SITUATION. THE DOOR LATCH NEEDED TO BE REPLACED. AFTER CHECKING OWNERS' FORUMS, IT SEEMS THAT THIS IS A COMMON DANGEROUS FAILURE FOR THIS TYPE OF VEHICLE.

NHTSA ODI 11387371

Jan 7, 2021Brakes

WHEN THE UNIT IS IN DRIVE OR REVERSE IN ANY DRIVEWAY THE TRACKING LIGHTS TURNS ON UNEXPECTEDLY AND BLOCKS THE BRAKES AND IS IMPOSSIBLE TO BE MOVED.

NHTSA ODI 11386923

Jan 5, 2021Body & structure

THE DRIVER SIDE REAR DOOR WILL NOT OPEN AT ALL, FROM THE INSIDE OR OUTSIDE. THIS HAPPENED OUTSIDE OF THE 60,000 MILE WARRANTY PERIOD, SO HYUNDAI REFUSED TO VOLUNTARILY FIX THE ISSUE. THE LATCHING MECHANISM SHOULD NOT BE WORN DOWN SO QUICKLY, WITHIN 4 YEARS OF MANUFACTURE. THIS IS A SERIOUS SAFETY CONCERN, AS POTENTIALLY ALL CAR DOORS COULD FAIL, LEAVING PASSENGERS STUCK INSIDE IN THE EVENT OF AN EMERGENCY. I HAVE EMAILED AND CALLED HYUNDAI USA AND NOTIFIED THEM OF THE ISSUE, BUT HAVE YET TO RECEIVE A REPLY.

NHTSA ODI 11386637

Jan 5, 2021Engine

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THERE WAS AN ABNORMAL KNOCKING SOUND COMING FROM THE ENGINE WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE INITIALLY TOWED TO THE RESIDENCE WHERE AN INDEPENDENT MECHANIC INFORMED HER THAT THE ENGINE CEASED. THE CONTACT HAD THE VEHICLE TOWED TO BOB ROHRMAN'S INDY HYUNDAI (7101 E WASHINGTON ST, INDIANAPOLIS, IN 46219) AND WAS DIAGNOSED WITH ENGINE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

NHTSA ODI 11386631

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Working with the data? Download all 1,536 complaints as CSV · fetched from NHTSA July 25, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2016 Hyundai Tucson Fuel Cell verdict →